i make the order for the thread for 285$ for 5o cons thread until now im traying to see how to found costumer serveries phone number i cant get it from webisode ,and i send 2 Email for them no body answer. I'm taring to cancel the order from website they done allow the cancel the older and my money already get it from my bank i don't recommended any one to dale with these company read more

Our company has been a loyal customer since 2021 and never had issues with ordering or shipments. That's until this last time, we were shorted 10 cones and i've been trying to reach out for a month now via email and NO RESPONSE EVER! I couldn't even find a phone number to call! It's safe to say we no longer will to business with this company!!! 0/10!!! Update: I found their phone number on here, Yelp and i've trying to call and no answer just like everyone else is saying! read more

I ordered 3 different types of elastic. They sent the wrong size for one of them. Emailed and told them, tried to call, but they do not answer the phone. All I want is the right size elastic. Now, looking back, the only 5 star ratings are from 2015. Hope that they make things right and get me my correct order. read more

If they screw up your order (which they did in my case) they will not refund or fix your order. DONT'T COME HERE

This is a great place to go for garment and sewing supplies (threads, needles, hangers, etc.). Prices are very reasonable and it comes in bulk. It is much cheaper than going to craft stores. However, this is a warehouse so you are not going to to have displays or samples so it is more appropriate for people that just need supplies or know what it is that they are looking for. It might be This place is really popular with FIDM and USC students for supplies. They are located across the street from Ashley Furniture and have a large lot with free parking. read more

10, of the 50, 5000m cones of thread I ordered were broken when I opened the box. 6 more cones have broken by holding them because the plastic is completely dry rotted. Threads are also not feeding properly through my machine. read more

California Thread & Supply - Bottoms snapping right off - Fabric Stores Near Me - Los Angeles, California

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I had heard from my instructors at LA trade tech that good thread was here for good prices! So we came around 11:30am on a Tuesday. The office is across the loading dock right when you walk through the gates off the street. All the colors of thread in various sizes (amount of yards) and all the tools of the trade for sewing ! Very nice staff and so helpful! Idk if they take card we brought cash, they speak English and Cantonese! I will definitely be back for any of my sewing needs! read more

I ordered online from their website. They shipped my order but did not put my complete address as it was entered in their system. The box got lost. They would not provide a telephone number to reach them on. It was eternal emails. After searching the internet to find a telephone number for them, it turned out to be a recorded message. The message reads off several other businesses and when you select California Thread, it goes to voicemail. It never goes to a live person at all. You cannot get a human being to talk to on the phone. Furthermore, they refused to pick up the phone and call me at all to discuss the matter. Instead, they insinuated via an email that I forgot to put my unit number. All lies, because they never checked in their system before shooting off that email to me. I logged into my account on their website and did a print screen, showing that I did in fact provide all the correct information including my unit number. The poor customer service is one thing, but acting like they can just keep a customer's money is quite another. I had to contact my credit card company and enter a dispute to get my money back. By the way, this is not the first time they have lost my package. Also, I am not a new customer. In fact I have been buying from them for years. But I won't subject myself to this anymore. I am officially done with California Thread. If you are considering using them as a supplier, well let's just say....you've been warned. read more

Great Prices - Much Lower than Micheals or Joanns. But you have to buy in BULK! read more

California Thread & Supply - Catalog - Fabric Stores Near Me - Los Angeles, California

I ordered 1/8" elastic because I am making masks. I was expecting my order on Friday and received it on Thursday, a day early. Thank you so much! Considering the current situation, this is amazing service. read more

Don't go here ever! I stood at the desk for at least 15 minutes and there were people who work there all over the place and not one of them asked me if I needed help. I have been to other threading supply places in LA that have treated me wonderful and I will rate those as well! If you are looking for any type of customer service at all skip this one! read more

Excellent customer service and first quality product and if your local they also do free delivery very price competitive an owners are very nice person read more

The short of it: This place was great. First off, it has parking. Which in LA is a must for 5 stars. Second, I was in and out within about 10 minutes, paid in cash, it was very inexpensive and according to the website and workers there, you don't *have* to buy in bulk, but the atmosphere makes it feel like you do. First impression: it feels like you parked in a loading dock surrounded with large barbed wire fences (because you did). Then you walk up to a gigantic warehouse with a doorway and a few glass windows that you can hardly see through. Now you're pretty sure at this point that you're in the wrong place, but as you walk in there is a display case and a few sets of color swatches for matching thread. If you look behind the display case it looks like there is an office... because there is. There are people at desks with computers working. I was greeted within about 15 seconds of walking in by an Asian man who spoke perfect English. He helped me match the some colors and then went to the back to get what I needed. Now, I don't know about you, but when I go to Michaels or Joanne, I get a tiny spool of thread (100ft? 300ft?) for about 3 bucks. This place has a large spool with probably 50x that amount for the same price. I was very pleasantly surprised when I was told the total. I feel a bit badly for not spending more money there, as it was a great experience. read more