Everything went well. The customer service was amazing never felt pressured. Josh Ross was our…read moredealer and he answered all of our questions explained everything to us. Buying a car is so stressful but this was the first time ever where we were not totally stressed, nervous but not stressed. Josh made the while experience go very smoothly for us!!! Huge thank you!!!

Isreal from parts is a straight shooter. I went in for a battery cause my work asked me to. So I…read morehad to go back cause they needed the fob battery not the car battery. So I had to come back embarrassed. But Isreal helped me got the money back on my card and was very C urtious. Thank u Isreal

I'm so grateful to find this dealership. I had been doing a long drive up to Santa Barbara to get…read moremy Fiat worked on, and since I have two Fiats I thought I need to find a closer place that works on Fiats. Well, I found this place, and they fixed my Fiat at no cost since it's still very new and under warranty, but the best part is that I felt like I was treated very well. I had only all good interactions with everyone there. My first experience was the sales guys who wanted to buy my car, told me they were looking to purchase a car like mine that's relatively new with under 16K miles. Lightly used, looks amazing, but I couldn't bite the deal, since I had paid cash for my car, and had no payments, so any deal they could come up with, and some were pretty sweet deals, just weren't enough to sway me into getting into another $400 a month lease or purchase. But, they were exceptionally nice, and didn't push too hard, even though when they brought out that brand new Jeep, I kinda drooled a little. Haha The girls in the office were all so nice to me and we had great conversations. They were amazing. I'm that kind of customer that loves to interact, so when I approached them and asked them how come they weren't mechanics, their response made me smile and shake my head. I loved it though, they said what young girls say "We're too beautiful to be mechanics." That's when I busted out photos of my exceptionally beautiful daughter who worked as an Aircraft mechanic at age 22 making over $40 per hour. I was like "Girls, you're never too beautiful to get paid a lot of money as a mechanic." I then encouraged them to pursue anything they desire. I hope one day to run into one of them again. The guy I interacted with there at the dealership was Rick. I am thrilled to say that he was an amazing person to meet and work with. He was so kind about my car, and reassured me that the only major problem was that my battery needed to be replaced. And, to top it off it was all covered under the warranty. Also, they worked on the recall and that too was covered. He informed me that the only thing they couldn't do was the car wash, that was okay though because he told me if I take my receipt showing my car was worked on over to the gas station off of Victoria and Valentine road that I'd get a complementary car was from that gas station there. That was so nice to hear! Rick was very personable. I was so worried because I had bad experiences at the dealership in Santa Barbara. I read all these reviews here and thought wow, people really didn't give that great of reviews. I wanted to be fully honest about my experience, and give details so that I didn't miss anything. Oh! The mechanics accidentally left a really nice portable battery charger in the back of my car. Rick called me to ask if it was there and I got his voice mail, so I called him back and let him know it was. They're going to arrange to come to me to pick it up, rather than me having to take time off to go back to the dealership. That was amazing to me too. Overall, my experience here has made me feel that I can trust them, and that they're all wonderful people, managers, sales staff and the whole team, I had nothing but the best experience. So good that I would definitely consider buying my first Jeep from them. It's a future purchase I am sure. I like fun cars. This is why I own two silly little Fiats. They're cute, they're quirky, and fun. The only drawback to owning a Fiat, is being able to find people to work on them. So, if you have a Fiat, please take it here. Don't waste your time going to Santa Barbara, if you don't want to do that drive. I'm not really trying to talk bad about Santa Barbara's Crown Dodge, to be fair, I keep trying to love them, I really do, because I want a good relationship with whoever works on my car... I truly do. I like when companies make you feel like family. Shameless plug: Williams Automotive in Ventura is absolutely the best but he doesn't work on Fiats - Dang it! Please don't take my post down... honestly you gotta love a good local honest mechanic like Scott at Williams. But this dealership is legit, hell of a lot better than most dealerships I have been to when it comes to customer service. And, they work on Fiats, so there's that too. I'm telling all my friends who own Fiats to stop driving to Santa Monica and Santa Barbara. And, the Thousand Oaks dealership stopped working on Fiats, which to me breaks my heart they were so so so good there too. Anyways, yeah, enough about Fiats. This team is great. And, EXTRA KUDOS to Rick, and the girls at the front desk, wish I could remember their names, they're beautiful inside and out! They even told me I was beautiful... which was so dang kind. That brightened my day! P.S. Go check out the painting on the wall there of under the Ventura Pier, it's pretty beautiful! I think they said it was a giant sticker but it looks like a painting to me. It's great!

I was pre-approved for a loan via my financial institution - it streamlined the process and the…read morepurchase went off without a hitch However, shortly after receiving my vehicle, there was a major failure with the vehicle. Even though I had accepted the vehicle "As Is", Crown worked with me to repair the vehicle and charge me less than 50% of the costs required to get it repaired and back on the road These people are both ethical and customer service oriented. Special thanks to Jordan in Sales and Armando Soltero in Service

Great experience with Bobby Campbell! He made the entire process so much less stressful and was…read morealways kind, honest, and trustworthy. I really appreciated all of his help and would highly recommend working with him!

I had an excellent experience working with Tim Miller at Kirby Subaru. He was easy to work with,…read moreprofessional, and genuinely focused on helping me reach a deal that made sense for me. What stood out the most was the zero-pressure approach. The entire process was smooth from start to finish, and Tim followed up afterward in case I had any questions or needed to review my vehicle's features, which I really appreciated. Overall, it was an outstanding buying experience, which is rare these days. I would highly recommend working with Tim if you're in the market for a Subaru. -JC

You need to see my man the hack guy he'll work with you. He's honest and reliable. He's very down…read moreto earth. Brian, the hat guy is so amazing. He has the coolest stuff in his office. You have to come check it out, but most of all you have to buy a car from him cause he is the best.

Janeth was great and helped a lot with my 2024 Acura integra, definitely recommend coming and…read morespeaking with Janeth at Ocean Honda of Ventura

Loved the service there, the guy who helped me was being very helpful with the options I had chosen.read more

Trying to sell my Honda CR-V. Went to Auto Max used cars here in Ventura…read more For a "General manager", Cesar Montoya sure wasted 3 1/2 hours of my time, with nothing but frustration. I went in the sell my car. We settled on a price. Shook hands. I signed the title, which was in my former name, but I had my marriage license. But his "finance person" wouldn't accept my clear title. I think he was trying to get out of our handshake deal. Not good!!

I called enterprise in Ventura to inquire about purchasing a car. I made an appointment not knowing…read morei was going to be driving home in a new car. Isaiah made the process very easy. Every question I had was answered. He was very professional, very helpful ans even stayed until after hours to help me complete the process. Thank you!

I've got nothing but good stuff to say about Enterprise car sales. I bought two cars from them in…read morethe last three years, and when I did have a problem with a catalytic converter engraving, Christina reached out to me and made sure I got my money back. I don't think I'll ever buy a new car with these guys around. I finished updating my review and had to come back to update it AGAIN. Apparently they caught an overpayment to DMV for my registration, and I got ANOTHER check for that refund. I feel like I should buy another car just because!

Excellent car buying experience. The staff were truly helpful and professional from sales manager,…read moreHoward Korey, to Miguel Hurtado who went over the car's details with us. Even the gentleman who was the Finance Mgr., whose name I regrettably do not recall. In short, my wife and I highly recommend this dealership.

Bought a 2023 Kia Niro Touring here in 2023, with Deanna as my sales rep. Inventory was low that…read moreyear, so I flew down from the Bay Area to buy near family since my own car had just died -- once I was at the dealership, walking away wasn't really an option, and it felt like they knew that. When I noticed the CilaJet coating and locking lug nuts on the invoice, I told Deanna I didn't want to pay for them and asked her to remove the charges. She said she couldn't do that -- they were already applied, so I was stuck paying. No one asked me beforehand if I wanted any of it. (On top of the surprise charges, the car turned out to be a lemon -- Kia is now buying it back after repeated issues.) Now that I'm finished shopping for a new car with the luxury of actual time to research, I've realized that's not how it's supposed to work -- you can't apply something to a customer's car, refuse to remove the charge, and call it non-negotiable, especially to someone who flew hours to get there. Looking back at the invoice, there is a charge for $998 in accessories- who knows what else I missed. :-( Rushed purchase, unrequested add-ons, and a defective car. If you're buying here, take your time, question every line item, and don't let distance or urgency be used against you. Make sure you find out what is an actual factory option, and which is added on at your cost~ my new Mazda car purchase has now been done with eyes wide open and lots more time. And yes, they offered me Cilajet too, before I purchased it, and I turned it down. Good luck!

Nicholas Gutierrez, Client Advisor is your man. After a week of courteous text/video communication…read moreabout my interest in a 2022 guards red Porsche GT3 I decided to come in person to take a look at the vehicle. Nick answered all my questions and let me take my time deciding to make such a significant acquisition. He and Sean worked with me on my trade-in value. I was satisfied with the offer. I am now the happy owner of that GT3. Crown Exotics has an excellent selection of exotic cars. I have no doubt they would be able to help you with finding the car that's right for you from sports cars to land yachts such as the Rolls-Royce Cullinan. The buying process has several steps and Nick made it easy to navigate so that we could complete the deal that afternoon. Nick has many years of experience, has a pleasant demeanor, easy to work with, and I quite enjoyed getting to know him. He is detail oriented, and is thinking about the customer's perspective. I highly recommend Crown Exotics and Nicholas Gutierrez. There were no surprises. Everything came through as expected, no games just the outcome I was looking for.

I had an AMAZING experience buying my dream car from Crown Exotics, and I have to thank Nicholas…read moreand Sean who were both wonderful to work with. The entire process was professional and easy from start to finish. They offered me a very fair price for my trade and made the entire process a pleasure from beginning to end! Can't say enough good things about them. HIGHLY RECOMMENDED!

I just bought a car from Don and let me tell you, the level of professionalism this guy has is…read moreunmatched by any dealer. He is responsive when I had questions, jumped through a ton of hoops to help with financing. No pressure sales tactics just a relaxed sales process. I would 100% recommended Don and Performance Auto Sales to anyone looking for a car! He takes amazing car of them. Don really works with you to make the process as simple and stress free as possible. I am a very happy customer!! I bought a 2011 135i M sport

Don is a great guy and sold me an awesome 1999 Teal-Green Mercedes-Benz 320 Cabrolet. He went out…read moreof his way to accommodate me, and made the whole auto purchasing process pleasurable and easy. He is patient and not hard sell. He has the intention that you will be very satisfied, and I am more than that! I am enjoying my new vehicle tremendously and am letting friends and relatives know about Don's exclusive "Showroom" in Ventura, California. I already brought in my cousin Shelly to meet Don. Shelly lives in the Wilshire District of Los Angeles and is considering purchasing a vehicle from Don too. I will bring in my wife and refer other family members when they are ready for a good quality vehicle at a good deal. Thanks Don for making my year a better one in my Mercedes Cabrolet. By the way a gentleman who is a manager for the County of Ventura parked next to me Friday morning at the Wayport Cafe at the Camarillo Airport and commented while I had the top down, and I was sitting in the convertible, "that's a nice place to be." He was surprised it was 1999, and thought I had paid 5 times as what Don sold it to me for. See Don when you are ready for a nice clean vehicle at a fair price.

Sunny is such a blessing, he actually waited beyond closing for my arrival from our 9f town. Had my…read morevehicle ready and was so great the whole time. Thank you Sunny

Communication. After we thought we had a deal, trying to process payment and waiting for an hour…read moreor so they came back to say our deal was not accepted. The finance lady was really nice.