The accountants at Collins are the best in the business. I highly recommend going to them for all…read moreof your tax needs. I know I will be! Professional and friendly! Worth checking them out..

TLDR: I am astounded at how poor her communication is, and I'm incredibly upset at her…read moremisrepresentation of how quickly she can work. She new from our initial consult that we are not the average return. As the professional, it is HER responsibility to adequately represent what kind of time period we should expect and to be available to answer questions that we have. The only conclusion that I can come to, is that she filed an extension because it was convenient and then pushed us to bottom of her stack, inevitably costing us money. We were told, "It takes us 5 days to prepare taxes" (no mention of a wait period but I figured 2-3 weeks). Eight weeks later, neither our corporate nor personal returns have been completed. I was told, "Three weeks is plenty of time" to file our corporate taxes. The week they were due, she filed an extension, stating that because we were new clients she wanted to take extra time to make sure there were no mistakes and everything was in order. I appreciate that sentiment, but that was not the expectation that she had been setting. In the month following the extension, we were told 4 times when she was going to start our taxes (and even when she would have them completed by) but they were STILL not done! We got the same spiel from a month before about taking extra time. We have a lot going on financially, but not so much that she needs a month to review the numbers! As 4.18 drew near, I expressed my concern 3 times that I didn't want to be penalized or pay interest on what I owe (at this point I was calling the office directly, as her communication is just awful - see below). They were neither concerned, nor did they guide me in how to figure out the minimum payment due to at least avoid the penalty. Concerning Laura's ability to communicate, she admitted, "During tax season I'm hard to get ahold of." If I am paying you for a service, I better be able to get ahold of you, no excuses! Needing 24 hours to return a call is understandable, but she wasn't even that considerate. It took me multiple days of texts, calls, and emails, and a final call to the office requesting a phone appointment for her to take me seriously. While she was still holding all of our paperwork, I needed to get a copy of something; Laura offered to make a copy and email it to me. After 3 or 4 reminder emails, and offers to stop by the office, with no response from her, my husband finally went in 10 days later and snapped his own photo of the paperwork.

I had the pleasure of working with Tesss and I can confidently say their level of expertise and…read moreprofessionalism is exceptional. They demonstrate a thorough understanding of complex tax regulations and accounting principles, ensuring accuracy and compliance in every aspect of their work. What sets them apart is their attention to detail, analytical approach, and commitment to delivering high-quality service. They communicate clearly and effectively, making even the most complicated financial matters easy to understand. Their responsiveness and dedication to meeting deadlines provide a strong sense of reliability and trust. Additionally, they consistently show integrity and discretion when handling sensitive financial information. Their ability to offer strategic insights and practical solutions has proven invaluable. I highly recommend their services to any individual or organization seeking a knowledgeable, dependable, and results-driven tax and accounting professional.

I have dealt with Sherri for many, many years now and would trust no one else with our tax needs…read more The office staff is friendly and courteous and we feel like family with them. If you're looking for a great place, give them a call!

This is the worst place I ever been to, the receptionist is extremely rude, they don't expose the…read moreprice ahead of time, they don't seem to be interested in helping you to get more money, they just put your form in the computer and I don't understand why they charge so much by putting typing numbers in.

I have used Reinbolt Accounting & Tax Service for over 10 years. They always do an excellent job…read moreon our taxes. They are extremely honest and always work to get the most return for us.

Sheri was amazing! I just started a new small business in town and wanted help out another small…read morebusiness, but I was blown away with professionalism. I had a few questions on accounting and taxes, and she was able to help in full detail. Sheri goes beyond and because of that I'm excited to bring all my tax related business here. Thanks again!​

I love FTF! I will recommend them to everyone! I have gotten my taxes done by Delisa for the last…read morefew years- she is very professional. I will continue to utilize Frogtown for my financial needs!

I have used this office for over 20 years and 3 different owners but a few of the same staff. I…read moreonly use it for life insurance since being a school employee I use another insurance for home and auto. I haven't lived in Monroe for 8 years but still use it because of the caring staff that always answers my questions. I just wish they had some weekend hours since I am still working and only get to Monroe one Saturday a month.

Kurt is very knowledgeable and helpful. Stands behind his work. Referrals are appreciated. Can't go…read morewrong having his services.

Starla did our taxes quickly. We got there just a few days before April 15th. The fee was…read morereasonable.

Starla provided me with excellent, prompt customer service and expert tax advice at a very…read morereasonable price. My taxes were complicated but her highly developed skill and knowledge was applied to help me understand the situation and file with confidence. I am so pleased with her services and can recommend her highly to others.