Dana made several house visits to evaluate our slow internet service with FIOS - even though we…read morewere paying for 'high' speed service. He diagnosed the problem and installed an EERO network - which has been a huge improvement. He is knowledgeable and responds promptly

Dana is smart and responsive and knows what to do and also reasonably priced…read more after we were all done and set up w new pc and files xferred, I asked him to do a deep dive into the old system to retrieve something or at least send screenshots, and he did, successfully

Michael is amazing. We have 5 computers. Over the years he has successfully brought computers back…read moreto life. He has never disappointed us. Everyone that I have sent to Michael has been thrilled with him too. We highly recommend him. Pat and Ken Davis

Someone else already used the term "miracle worker", so I'll have to come up with something else…read more I have a Chuwi HiPad 11 Plus. It is one of the few Android tablets with a 4 x 3 aspect ratio...just like an iPad and perfect for reading letter-size PDFs. I managed to mangle the charging port. (Note to self: If you're inserting a charging cable, at an angle, and it resists, don't keep pushing!) All the wires were bent, rendering it unrepairable. It would have to be replaced. I asked ChatGPT for places that might be able to replace it. I got a list and and went down them one-by-one. No luck. They couldn't get the part, etc. Michael's wasn't even on the list! One of the places that was on the list is Fix 'n' Repair in Watertown. They couldn't handle it, but "there's a computer repair place around the corner. Maybe they could do something.." That's what brought me to Michael's. Whoever was manning the store looked at it and pronounced: they could get the part, but there was a little ding in the bezel. He was concerned that the screen might crack. If I knew the risks, it would be $95. An unbranded 4 by 3 tablet would cost about $200. He thought I'd be better off with a new tablet. But, then, I'd have this "potentially" fixable tablet sitting around mocking me. I left, leaning towards a new tablet. But, the next day I went back with a proposition: Don't order any parts. Try removing the screen. If it cracked, I'd pay whatever he thought was fair. If it didn't, we'd proceed with the repair. It didn't, but there was one small spot on the left edge that showed up blue on a black screen. It wasn't noticeable on a white green screen. He would proceed. What we thought might take a week or two (getting parts and repair) was done over the weekend. I couldn't be happier!

Terrific service at a great price! I needed a new battery…read morefor my 2013 Macbook. The Apple Store does not repair units as elderly as mine, and they recommended a "certified Apple repair center" in Allston. I called them, and they told me it would take 2-3 business days AFTER they receive my computer (so obviously, they won't order the part until my computer is physically in their hands) and it would be $299. I called Orromac: $250 and they could get it back to me in 24 hours. So I dropped it off at 5:45pm yesterday. Osama called me at noon to tell me it was ready. It started up like a charm. So MUCH faster turnaround at $50 less. I am surprised other reviewers found this proprietor to be unfriendly. He could not have been nicer. Oh, and the screen hasn't been this clean since the day I bought it.

Osama is my new Genius Bar. Never going to or trusting Apple again. Apple repairs and customer…read moreservice aren't what they used to be, post Steve Jobs, post-pandemic. Highly recommend.

my husband and I seniors with limited tech skills. Nick has assisted us with pretty much all…read moreaspects of tech support, from purchasing devices to pretty much anything you can think of (set up, transfers, troubleshooting). He has been an invaluable resource to us for the last couple of years. He is extremely responsive and responsible. He also is very security and has given us many helpful suggestions to protect from potential cyber criminals. I also believe that his pricing is both reasonable and fair.

I have used Nick's technical services many times since I replaced my PC with an iMac. Nick helped…read moreme tremendously! He's reliable, knowledgeable and has very reasonable rates. I highly recommend him!

A quick update to my previous review: the short-term fix that Jim did for me 17 months ago (!!!!)…read morewas estimated to last a couple of months, so I bought a new laptop at that time and waited for things to slow down again before having him transfer the data to the new one for me. My old laptop just kept on going and I just left the new laptop in its box, tucked away in a closet. When the time came to finally go with the new one, I dropped both off with Jim and it was finished the next day. Call Jim with whatever computer issue(s) you are having!!!

Jim can be hard to get hold of, but he really knows his stuff. He gets to the bottom of complicated…read moreproblems very quickly, is a good teacher, and has a very sympathetic and reassuring manner. By far the best computer guru I have run into.

I took my MacBook Pro in to have the keyboard serviced. Checking in and collecting my info was…read moresimple, and it was clear both people I talked to knew exactly what needed to be done. I had my computer back in TWO days, when they were expecting 3-5 (which still would have been fine!). They confirmed that they fixed my issue and ran hardware tests to confirm everything was in working order. I've never taken my Macs to anywhere but an Apple store, but I had such a great experience at HiQ, I know where I'll be going next time I need something fixed! Thank you so much.

Took over 5 1/2 weeks to get my laptop back. Working now, but I'm not happy that no one called me…read moreto let me know that it was ready for pickup. I finally had to call them and a nice lady said, "Oh, no one called you yet?" Course they said they had no idea when the work was actually finished. I don't believe that.

The Computer Man is awesome! He told me over the phone that my problem was big, & that it would…read moremake more financial sense for me to purchase new one, than to hire him, which was honest, respectful, and impressive. He also gave me guided suggestions about what my computer purchase might/should be, and talked shop with me so I stayed on the right, and straight course. Thank you very much!

Hakim knows his stuff, plain and simple. We have four computers at home and went through two other…read more"computer guys" for the inevitable breakdowns, viruses, and other plagues of computerdom before we found him on Craigslist (search under Services - The Computer Handyman - he's always there). There's nothing he can't figure out. Literally. We live in Brookline, but he will travel, it seems, almost anywhere in the Greater Boston area. He's a great guy and after almost five years with Hakim, I consider him a friend. In between visits, I often email or text him with questions and he always responds. I trust him completely -- if I'm having a problem, I know that he will fix it, even if it takes some time. And reasonable! I feel guilty giving him $30/hour. The bottom line is, Hakim is the best.

I recently had a computer virus on my laptop which was so frustrating as I am very dependent on my…read morelaptop for my blog and teaching art classes. I happened to ask a friend if she knew of anyone who could help that would be reasonably priced and she referred me to Brian Sequin. He was able to fix my laptop quickly and I had it back the next day! He even helped with tips and suggestions to help prevent a recurrence of the problem. It was so nice to have professional help at a reasonable price and to have my laptop back so quickly. I highly recommend Sequin Solutions for your computer needs! You won't regret it!