I had a great experience with Absolute Comfort Heating and Air. The technician was professional,…read moreknowledgeable, and took the time to explain everything clearly. They arrived on time, diagnosed the issue quickly. The quality of the work was excellent, and it's clear they take pride in what they do. Everyone I dealt with was friendly, courteous, and focused on providing great customer service. It's hard to find a company that's honest, reliable, and responsive, but Absolute Comfort definitely delivered. If you're looking for an HVAC company you can trust, I highly recommend Absolute Comfort. I'll definitely be using them again for any future heating and cooling needs.

My disabled mother had a service agreement with Absolute for years and her money was wasted. When…read moreher heat continued not to work, I called another company that charged me another $300 to take a look at her furnace and they discovered that the pipes were very clogged and the filter was filthy not allowing air through. He said this should have been taken care of as part of the service agreement. On a positive note, the ladies managing scheduling were always pleasant work with.

From the moment I first called Aspire Heating & Cooling of Winston-Salem, I was impressed. Amanda…read moreanswered the phone with her amazing personality and helped me get the perfect services scheduled for my mom's HVCA needs. The technicians who came out for the estimate were equally as impressive. Chandler and Josh took their time researching the issues with the current outdated HVAC system and making recommendations for improvements. It was evident that they were very knowledgeable, and I really appreciate how professional and personable they were. My family enjoyed just chatting with them and learning how a new HVAC system would be a benefit to us. We didn't feel any sales pitch at all. It was just honest information being shared by honest people and I love that. Josh was able to offer financingj options immediately and get mom's service schedule for the very next day. The three technicians that came to do the HVAC install did great work. Cade, Jaden, Jeffery, and Sales Rep. Josh we all very respectful of the property and professional when speaking with me and my family. I was really happy with this first interaction with Aspire and glad we decided to go with them. They offer an excellent warranty on parts and labor, and I already can see they provide exceptional customer service, which they commit to 100%. I look forward to seeing how great everything turns out once mom's new HVAC unit is completely installed. If you have any heating or cooling needs and want a quality service at a good price, I highly recommend reaching out to Aspire Heating and Cooling. When you call them, tell them Kindra Speech sent ya!

I have been a maintenance customer for almost 5 years. While they came out and cleaned the system,…read morethey always took the opportunity to try to sell me something. Recently, I had a technician out on a Sunday because my system wasn't cooling. He informed me that the compressor was "shot" and that I needed a new one. He followed up the next day with an almost $6000 quote for the compressor. I asked him for the part number. The part is 1500-1800 online. Aspire wanted to charge me $4000 for installation and refrigerant. I did ask them to send a comfort consultant to give me a price on a new unit so that I could weigh my options which they did with urgency. I had a second opinion on the compressor from another company. That technician showed me where there is nothing wrong with the compressor. It needed some refrigerant. Aspire is either incompetent with the repair or they were jacking the price up in order to sell me a new unit. I do not recommend this company.

I got 2 crazy monthly bills from duke energy so I called John's plumbing because they just put in a…read morenew heat pump and I thought that was the reason. A tech showed up 45 minutes later (no service charge) and everything was working, must be duke then. Called duke and learned my auto pay stopped in May, and kept racking up monthly bills. Well settled up with duke and I'm back on auto pay. Bottom line is the service I've received from John's plumbing over my 20 years of their services has been outstanding and I will continue to use them without hesitation

Do yourself a favor, avoid John's Plumbing. Our toilet started to act up so we decided to change…read moretoilets since we needed one that is chair height. I called to ask about their standard charge - $250. I scheduled an appointment. The plumber arrived and stated the starting price is $500. Before even touching my toilet, the fee doubled. This is not how to build trust and provide honest customer service. If you are fine paying double for a standard installation, use This service. Or go to Lowe's or Home Depot, buy the toilet and pay the installation fee - typically $240.

I was in a hot spot literally when the long time unit I had went kaput! B & H responded to my…read moreservice request immediately and replaced the old unit with a new modern one that is quiet and more efficient. The installers and inspectors were professional and courteous and they turned a heated situation into a cool experience. (Pun intended) Looking forward to saving on my energy bill for the next few years. Thanks for your hard work and service.

UPDATE: After the…read moreinitial delay with being able to get an estimate and have the work started, we were finally able to get the work completed. I am pleased with the quality of work and friendliness of the staff, and I would plan to use B & H again in the future for any further HVAC needs! Original Review: I'm currently undergoing a restoration project and needed an HVAC company to hopefully move a vent that we believe was the cause of some damage to our bathroom floor. I contacted a local contractor I used for other work who kindly recommended B&H for any HVAC needs. I first contacted B&H 21May and was able to schedule someone to come out and look at things 23May. The service tech that came out, who arrived promptly, was able to look at the project and even help identify another issue that I was experiencing with our HVAC system. They told me that the office should contact me later that day or the day following with an estimate for the work, which is required to initiate installation/repairs. I hadn't heard anything the following day (24May) and decided to call to see if there was any mix up with my email or contact info. The office staff had all of my information correct and told me that they would notify the estimator that I was still seeking an estimate for the work. The following Tuesday (28May) I still hadn't received an estimate, and called that afternoon. The office staff notified me that the estimator had an emergency and was out of office the latter end of the previous week and was out of office the remainder of the day, but that they would again notify the estimator that I was still seeking the estimate for this work. Today (31May) I still had not received an estimate. I called again, the office staff was aware of the estimate that I was still looking to receive, and forwarded me to the voicemail of the estimator, who I left a message for. I don't enjoy writing a negative review, and I'm hoping that I will have the opportunity to update this review with a better score. I'm understanding that emergencies come up and things can get delayed, but at this point I'm entirely dissatisfied that it has taken more than 6 business days to receive an estimate. This work is preventing me from completing the restoration work that is ongoing, where we have half our bathroom floor removed. I'm enthusiastic to use B&H as it's a local company and came recommended to me from a trusted source, but I have really been let down, specifically from their own claims of fast and prompt service. Please make this right B&H, I mostly would just like to get our house back in order, and this is starting to take way too long.

I used Marshall for a number of years and they helped me maintain my unit that came with the house…read more They are competent with their maintenance. The last time they performed maintenance, they charged my card more than the invoice. I spoke with the owner and he acknowledged this error but instead of just returning the overcharge, I had to chase him down for over a month until he finally dropped off a check for the overcharge. This caused a lack of trust and I am moving on to another company because of this.

He was unable to get to me in an emergency, but found the right competitor of his to make sure my…read moreemergency got handled! Could not have done it without him! Air handler condensation pump went out six hours before the closing of our house and three hours before the final walk-through.

We have used Stokesdale Heating And Air for 15 years. So honest and reasonable and great customer…read moreservice. We started using them when a different HVAC company came and told me our system had a carbon monoxide leak. Ray came out and said I hate to say this about another company, but you do not have a carbon monoxide leak. We have been with Stokesdale Heating And Air ever since! Also one time I was having my chimneys cleaned and the chimney sweep dropped his broom into the furnace. Stokesdale came out within an hour and did not even charge me to assess that the chimney was for an old furnace. I can't say enough good things about Stokesdale Heating And Air!

Used this company for years but their quality of service has been abysmal since the pandemic. Could…read morenot adequately fix my heat pump problems. Allowed freon to leak out. Lousy customer service across the board.

Last year I had an issue with my gas heat and hot water. I went through a few companies and one day…read moredecided to get in touch with Bodenheimer. They did have to go through some trial and errors but at the end of the day they really stayed on it to find the issue. Finally, they did and I was so thrilled. Yes, it was expensive for me, but it was fixed. For me, that's all that matters. Mr. James Cauble or shoot, Coble? He was very very helpful and was determined to find the issue and he did. I want to thank him from the bottom of my heart. To this day everything is fine. He just wasn't giving up and I feel so fortunate that I met him at the right time. Thank you so very much.

Extremely satisfied!! August 2025. Supervisor, James C. and Technician, Justin B., were above and…read morebeyond on all levels. As we were in the middle of purchasing a 20 year old home, James provided a thorough investigation during our Home Inspection, and at NO CHARGE. After our Closing, we called and they were here immediately. James provided excellent communication so the technician was familiar with all we had discussed during the home inspection. The technician, Justin was polite, thorough, helpful and conscientious about his work detail. As we were in our first week of moving into the home and it was an extremely unsettling time with everything in boxes and more improvements to manage, Justin's demeanor was exceptionally calming, understanding, and reassuring. Very grateful. Responsive, respectful, immediate, thorough, and attentive on all accounts.

On 04/22/2026, I contacted QRC HVAC and Refrigeration to repair a reach-in freezer at my business…read more At the time, I did not disclose that I suspected the issue was the control board because I understood I would still need to pay for a professional diagnosis. I was informed their service charges were a $100 truck fee and $130 per hour with a two-hour minimum. Based on the nature of the repair, I believed a properly trained technician should have been able to diagnose and repair the issue within that timeframe. Google search also supports this. The technician spent approximately two hours diagnosing the freezer and an additional hour sitting in his vehicle smoking, which I was still billed for according to the invoice. At the end of the visit, nothing had been repaired, the freezer was not reassembled properly, and the fan was now making noise that it had not made previously. Before leaving, the technician asked me to sign his tablet simply acknowledging that he had arrived on-site. He stated that the company would contact me later with the diagnosis and repair estimate. On 04/29/2026, I received a call from Tom, who advised me "not to be alarmed" but explained that he had sent an estimate recommending replacement of the freezer instead of repair due to the projected repair cost. I informed him that after my experience with the service visit, I would not be using their company again, especially after being billed for time while the technician sat in his vehicle smoking. Tom stated he would pass my concerns along to the appropriate person. Approximately 20 minutes later, I received a call from Ashley, who assured me I would not be charged for the hour during which the technician was sitting in his vehicle. I also explained my concerns regarding the freezer not being reassembled correctly, the new fan noise, and the excessive replacement quote. The replacement estimate provided by QRC was $4,974 for a freezer that I found available elsewhere for $1,819 with free delivery. This represents a difference of over $3,100 for delivery, setup, and removal of the old unit, which I found unreasonable. Ashley stated she would investigate the matter further and call me back. Approximately 36 minutes later, she informed me that the company would issue a full refund and would send someone back out on Monday to properly reassemble the freezer and determine why the fan was now making noise. However, two employees arrived the following day appearing frustrated that they had been sent out and claiming they did not know why they were there. Their visit did not inspire confidence in the company's professionalism or communication. The reason I am now writing this review is because it has been over three weeks, and I still have not received the refund that was promised by Ashley after she spoke with her supervisor. At this point, I feel it is important to share my experience so that others can make an informed decision before choosing to use this company. Additionally, the repair estimate itself appeared significantly inflated. The repair should reasonably take one to two hours from diagnosis to installation and programming of the replacement control board. Instead, the estimate included seven labor hours, two truck fees, and heavily marked-up parts pricing. The control board was listed at $639 plus a $50 delivery fee, despite the fact that I was able to purchase the same part myself for $54 with free next-day delivery. Their estimate also included a $48 wiring kit, although the replacement board I purchased already included everything necessary for installation. It is important to note that the control board and all wiring connections are clearly labeled by the manufacturer, making installation straightforward for a qualified technician. Had the company honored the refund they promised, I likely would not have felt the need to publicly share this experience. I will be providing supporting photos and documentation so others can review the information themselves and make their own informed decision regarding whether to use this company. If the refund is not received within month of the charge, I intend to dispute the charges through my credit card company. And then will leave additional reviews like this one. Please feel free to share with the company and maybe they can learn from it.

QRC replaced our old, outdated system in only a couple of hours and arranged a payment plan for us…read morethat has made all the difference in our physical comfort and mental peace of mind. Our power bills have been cut by over 65%- a huge blessing as we have saved hundreds of dollars in only a few months even with the new payment and I would recommend them to anyone considering replacing their system! It feels good knowing we are helping support one of our local businesses, too. Overall, this has been an excellent decision for our family.