I contacted Charlotte Septic Inspections to get our septic tank pumped. They responded quickly and…read moreprovided a quote that I felt was a good value. They arrived on time, and were friendly and informative.

Well done, very efficient. Nice guy. Everything was done promptly and efficiently. Hot day to be…read moredigging in the yard.

As we were purchasing our dream home, we knew we needed to pay special attention to the crawlspace…read moredue to high levels of moisture, standing water, and the presence of mold. We knew the project was going to be challenging. However, we found a partner in Foundation Doctor, who was up for the challenge. We found them to be easy to work with as we were working out the bids/pricing, determining the differences between their proposal and the other 2 companies(nationally owned and WAY MORE costly). Michael was a PLEASURE to work with. Once onsite, Mason did an outstanding job coordinating the crew. His ability to keep everyone aligned and ensure smooth execution made a noticeable difference in the project's success. Mason demonstrated exceptional leadership throughout, communicating along the way regarding updates and issues found. Mason not only coordinated the crew with precision, ensuring tasks were completed efficiently and with a sense of urgency, but also guided the team through significant challenges posed by hard, rocky soil. Their proactive problem-solving and adaptability kept the project moving forward without delays. Mason's commitment to delivering top-quality work was evident in every detail, and their focus on excellence ensured our expectations were exceeded. Overall, Mason's efforts, along with "Q" showing up to give this project a shot of energy, had a direct impact on getting us across the finish line, maintaining high standards, and creating a positive experience for us, making them invaluable contributors to this project's success. I/we have no doubt we will recommend their services for anyone needing results bordering on "miracle" status. I'm sure we will sleep a little easier at night knowing our home is much safer thanks to Michael, Stephen, Jackie, Mason, Q, and the other superstars!

These guys have been great to work with. Adam my project manager has been great, he communicates…read morewell, and has work with me to help get my project completed the way I wanted. The guys doing the work have been great as well, Hitz & Michael have communicated with me, and have gone over and above. Very happy so far, and going to continue to work with these guys. I do recommend highly.

Best call we made in the midst of the chaos. Brian has the highest end equipment and is…read moreexceptionally knowledgeable, thorough, and detail oriented. We're so relieved we found him and his pricing was great.

We recently hired this company to perform a septic inspection on a home we were under contract to…read morepurchase, and I cannot say enough good things about our experience. Logan handled the initial septic inspection and was incredibly thorough, knowledgeable, and professional. He took the time to explain everything clearly and gave us real insight into the condition of the system. Thanks to his expertise, a major problem with the septic system was uncovered something that would have been an absolute disaster for us had it gone unnoticed. Brandi was amazing with communication. She was responsive, efficient, and made the entire process smooth from start to finish. Because of this team's diligence and professionalism, we were able to walk away from what would have been a very costly situation. We are so grateful. If you need septic inspections or any septic services, do not hesitate to use this company. Their honesty, expertise, and customer service truly set them apart. Five stars all the way!

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

Daniel Jennings from Option One Plumbing came to my house and did a 100% awesome job checking every…read morepossible issue I could have had with my water pressure. He located the issue and recommended the repair. Thank You Daniel Jennings Barbara Serrano

Very professional, no bs, no pressure to upsell!! Friendly, made sure we new exactly what he was…read moredoing . Before he entered a room to work he asked permission to go in the room. For example breaker panel is in garage he asked permission to enter. Very nice touch

These guys are great! The service agent walked me through…read moreevery aspect of my repair and responded within 24 hrs. Resolved my issues and gave me a great price. Very friendly and professional THIS IS A FAMILY OWNED COMPANY.

I reached out to A Handy Solution for installation of a new mailbox post, and Josh got back to me…read morepromptly with a fair quote. When he arrived he made fast work getting with the post-hole digger, leveled the mailbox and secured it while he mixed and poured the concrete, and made sure it was level as the concrete was curing. He made a job that would have taken me a day or two look like a cakewalk, and knocked it out of the park in less than two hours!

He's done anything for us from painting, changing light fixtures, ceiling fans, floating shelves,…read morehanging TVs, very heavy wine racks, curtains, outdoor lighting. He does it all. He gives great advice, always kind and on time, and he does quality work.

Anquan - Thank you for responding so promptly to my request for a submitted expense review, on…read morebehalf of my client's need in advance of their home's closing date. Your willingness, expertise and expediency to assist, in the face of a hard and fast deadline, was most appreciated. Rich /Broker eXp

had a new septic tank installed, they did a perfect job! very pleased with the results, they did…read morethe work in a timely manor and made sure it was done perfectly. I highly recommend them! Mike C