We were very pleased and satisfied with the patient, informative sales people and quick, clean,…read morecourteous work. And the hardwood flooring in our new home looks even better than anticipated. Then when our old home was not selling during the difficult times in April, 2020, we called American in and they made an excellent flooring recommendation, installed the hardwood within two days, and a couple days later we got an offer on the house. We attribute our success to the beautiful hardwood.

just got new floors through American Floor craft. The estimate was thorough...work began quickly…read more The installers removed tile, carpet and parquet and got rid of it. Installation was pretty quick. I highly recommend this store...and the estimate and installation team.

They resurfaced my floors and they look great! Good communication, reasonably priced and good work.read more

What a great company to do business with. Could not be happier with the fantastic job they did with…read moremy carpeting & vinyl flooring.... went above & beyond to make sure I was 100% satisfied

Got us the flooring I needed quick. This is the second time I've worked with them. The first job…read morewas to install vinyl in my kitchen. The workers cleared the old flooring, laid down luan, and put on the vinyl. That was 3 years ago and it looks great despite some rough tenants living there. This time I needed hardwood, quick. The owner, Dennis, gave me a decent price, including delivery.

Great job. On time and did a great job at cleaning up as they went. Highly recommend them.read more

In March 2024 I contracted with NB Services to replace the carpet on my stairs and all rooms on the…read moresecond floor. I replaced the carpet with vinyl plank flooring. They provided a list of all materials needed. When I went to the store to purchase the flooring, the sales person suggested using Cap A Tread for the stair nose versus the metal listed by NB Services. We called the owner of NB Services to ask to have the Cap A Tread used and was told they have always installed the metal and they have never installed the Cap A Tread. Having never had stairs done before, I decided to go with the metal. After having the metal nose installed, I realized I don't like it because it feels unsafe and I'm very uncomfortable on my stairs. I contacted NB Services to ask to have the stairs redone with something different, they first stated there would be an additional charge for having them change it. I was quite confused because initially I was told they only knew the one way to do them, yet they were asking me for pics of the stairs. Still thinking they were willing to work with me, I sent pics three times and, to date, I still have not heard back from NB Services. NB Services cannot be trusted to do the work to the customer's satisfaction and are not dependable.

We asked Mosby Building Arts who they'd recommend to replace our worn out carpeting quickly, and…read morethey immediately suggested Classic. I'm glad they did. We got a quick estimate and work date, and did an incredible job. I cannot say enough good things about their work. Our new carpet looks great!

What to thank Chris who put in our carpeting down our stairs. What a great job! He has a great…read morepersonality and very professional. I love the carpeting and would recommend this company to anyone who is looking for reliable, honest and professional people.

Arnels Hardwoods is an exceptional flooring company! They are extremely responsive, hardworking and…read moreprofessional. The pride that Arnel and his team take in their work is unparalleled! We bought our dream home but wanted to make it perfect by adding hardwood where the prior owner had carpet. Arnel and his team got it. And our floors are literally gorgeous. Their bid was not the lowest or the highest bid we received - it was right in the middle. And I think we got a great deal.

We hired St. Louis Closet company on the spot and they came out to our home. We expressed exactly…read morewhat we wanted and the spacing that we needed and everything in between. When it came time to install, I feel like there was a breakdown and communication between what he had stated we wanted and the designs. We are not familiar with their design process and they use an iPad so when they stayed, there was enough room I just took their word for it. However, Jennifer, the owner has been truly amazing and ensuring that we love our designs. Jennifer came up with a new design for us that we absolutely love, and it is exactly what we had originally wanted as far as spacing goes, and she went above and beyond as well to add additional pieces at no cost to us. I truly cannot speak enough good things about Jennifer between her communication, sending us updates and even coming on site to make sure we were happy with everything. She was a phenomenal. We hired her to do all our closets in our additional closet space I would hire her again. Recommend her to all my family and friends. She is one of the nicest owners that is actually close with her as well as all the projects not an owner behind-the-scenes she is very much present

I've been a returning customer for a few years now and recently had another consult to upgrade a…read morefew other spaces in my home. Special thanks to Heather as she comes up with great ideas for our spaces. The quality of the material is great and I love that we can go back and make adjustments to areas without redredoing everything which saves us money. I believe they cut the pieces in-house too which is a plus. You don't have to wait months to have them installed.

Jared Hoffman was so friendly, patient and kind with my crazy household while providing a quote…read more I enjoyed the details from the company information, door and glass information. Jared was very informative. Love the samples between the digital views and glass samples. Highly recommend this family owned company

I hired STL Windows and Doors to replace 28 storm windows on my home because they were highly…read morerated. I was told that the windows would be fully custom to fit my existing custom interior windows, however, the storm windows I received are not custom and do not line up with my existing interior windows (see photos below). Honestly, I just wanted this fixed as it degrades the look of our home and is not what I ordered. What the company will tell you: 1. They tried to remedy the situation, but the company they use is no longer making storm windows so there is nothing they can do. 2. They apologize if the windows are not aesthetically pleasing or do not meet my expectations (disregarding the fact that they are not what I ordered). 3. They pride themselves on customer service, their reputation, and their customer's satisfaction. What I will tell you: 1. When I alerted them to the issue, they said, "It is what it is." They also told me that the storm windows only came in a 50/50 split (and not custom). I contacted the supplier myself and confirmed that the windows are available to order in custom sizes. When I told the company this, they said that they had reached out to the supplier and since they were no longer making storm windows, there was nothing they could do. I asked if there were other solutions, such as contacting another supplier, but I never received an answer to that. They also claim that I didn't tell them of the issue until the job was complete, but I told the installer (who happens to be the owner's sister) at the beginning of day two and her fiancé (the salesman) came out at the beginning of day three to see what the issue was. The job was not completed until the end of day three. I did not correspond with the owner until I filed complaints and contacted a lawyer. 2. "Apologies" aside, I must now pay another company considerably more money to fix the issue caused by STL Windows and Doors. 3. Their actions do not align with priding themselves on customer service. To outline a few of the particulars (without going into too much detail): they've blamed the original salesperson who no longer works for the company, they lied about the windows not being available in custom sizes, they then blamed me after I found out that they are available in custom sizes, a window was installed broken and has not been fixed. Please SHARE this with family and friends to help them avoid losing money to false promises. Thank you!