We had a fantastic experience with Jose and 5 Star Flooring. Jose worked with us from the estimate,…read morewhere he helped us determine the best and most cost-effective solution to our needs, through flooring selection (twice!), installation and beyond. He was responsive, helpful and patient at every step. We were on an exceptionally tight timeline to get the new flooring installed before moving into our new house and Jose made it happen. The floor looks beautiful, even better than I had imagined. I'm finally getting around to writing this review about a month and a half after the work was completed, and I just got off the phone with Jose a few minutes ago. We thought a shut off valve had been covered by the flooring, but it turned out the installer had done skilled craftmanship to cover the valve while still leaving easy access to it. More kudos to Jose and 5 Star Flooring! I can't recommend them enough.

Just as promised, 5 star flooring indeed. I was on a time crunch and Jose was not only very helpful…read moreand personable, he made sure to help meet my deadlines. He was knowledgeable about the types of carpet and knew which would be best for my home to suit my needs now and in the future. We did have a competing bid from another local company who also had more inventory to choose from in-house but ultimately we chose Andy's 5 Star Flooring because of Jose. The crew that came to install worked so fast. They were all very polite and made sure to keep in touch as far as arrival time in the morning. We are very pleased with the finished product and look forward to hiring Jose, Francisco and his crew again in future projects.

This place is DISMAL, I would avoid this establishment like the plague. They are not helpful, they…read morewill not get out of the chair to greet the customer, the timeline for work is unreliable and unrealistic.. I will take my business elsewhere

We had 2 weeks between getting keys to our new house and moving in. Amber at Carpet One worked…read morewith me to replace old carpet with new engineered wood flooring in my tight time frame. We were able to move in with new floors. They look great and we have received many compliments on them. I highly recommend them. Amber is great to work with.

Beautiful work - they took excellent care of our house, taping off all other areas, and the floors…read morecame out better than we expected. Well worth the price and we will definitely be using them again to expand into other rooms down the road

Incredible business. I cannot say enough good things about this business and the folks that run…read moreit/own it/install floors. I have had my upstairs wood floors and downstairs done by Woodcraft and they are fabulous. The people in the office are honest, knowledgeable and kind. They went above and beyond to accommodate my first install. I was so pressed for time and they were so busy that they hired out a 3rd party to do the first install for the downstairs. I had my downstairs floors done about a year ago and they are still gorgeous. I just had the upstairs done and the craftsmanship behind it is super. What an art! The house is 106-years-old so nothing is square and everything is intricate. Shawn was professional, honest and worked really hard. The installs both went very smoothly and quickly. The floors look incredible! Use this company! Support local business!

Very, very poor follow up. I received an estimate from Sara for carpeting. She never returned my…read moremessages requesting a date for measuring. I finally drove 30 minutes to the store on a Thursday to get an appointment. Sara was there and had an excuse, saying she was going to call me on Monday. Ummm... too busy to look at the scheduling calendar, make a call and get a date on the calendar with a client? Dale came to measure and sent a proposal that afternoon. After looking at the proposal, I noticed they had used my sister-in-law's address in Seattle as the ship to/install. I'm in Skagit County. I wrote back to Dale, copying Sara, asking them to switch the address to mine. Dale said he would, but that it would change the sales tax amount. Unsure why that would be an issue as it would come out in my favor... Skagit county sales tax is much less than King County. I am yet to receive the revised proposal even though I have called a few times requesting that it be done. Has been one month since Dale measured for carpeting. I can't imagine they are so busy that they can't get into a proposal and change the address and resend it in an email to me. The dismissive behavior by Sara and lack of follow up on both their parts has me incredibly disappointed. I will never shop at Great floors in Burlington. I suggest you don't either. Yes they can give you great prices but I don't think it's worth it in the long run. Many other places have wonderful flooring in the area and they can come very close to their prices.

I was going to have countertops, carpet and laminate flooring done. I went through to the process…read moreof having my house measured, picked some things out. I was told it would be 1-2 days to get a quote. It's been 7 days and have heard nothing. Now I have to start the process over. My project will be 3-4 weeks behind now. I guess they don't want business. I'm pissed!

Manuel communicated clearly. He went to multiple places to find an exact match for my counter top…read more Ours was a black granite, which could be one of many different types - but he managed to match the exact stone, based simple on pictures. He was professional, worked cleanly and mindfully at our home. Spoke politely to everyone, and finished the project on schedule. 5 stars :)

From the owner: Deluxe Stoneworks LLC is dedicated to bringing your dreams to life through our high-quality resin…read morefloors and countertops. Whether you are a homeowner looking to elevate the aesthetic of your living space or a business owner in need of durable and stylish surfaces, we have got you covered. At Deluxe Stoneworks LLC, customer satisfaction is our top priority. We take pride in our craftsmanship and attention to detail, ensuring that each project is executed with precision and care. Our goal is not just to meet your expectations, but to exceed them, leaving you with a final product that you will truly love. Trust Deluxe Stoneworks LLC to transform your residential or commercial space with our top-notch services. Let us collaborate with you to turn your vision into reality, creating beautiful and functional surfaces that will stand the test of time. Your dream space awaits - contact us today to get started!

We had Fairhaven Floors install flooring and stair carpeting in our home. The floor installation…read morewas mostly fine, the stair carpeting was chaotic, and in both cases there was unfinished work. The owner made several promises to fix the unfinished bits, while stating that it wasn't going to be possible to properly do so, but never did come back and complete the work. Three and a half years later, I'm having flooring done in another part of the house, and the flooring guy was quite easily able to address the issues with the carpet and floor installation that Fairhaven left unfinished. Yes, I had to hire someone else to finish the job. My mistake for paying before the job was 100% complete.

If you're looking to install or repair wood floors, I'd definitely recommend Fairhaven Floors…read more My situation was tricky. The initial bid was to remove the carpet and refinish the original wood floors while also installing new wood floors in the remaining living areas. Once they started the work, though, we found that the original floors had issues and there were several necessary support beams missing, all while I was coordinating a move from Seattle and trying to be out of storage and into the house by the end of May. Mike and his team bent over backwards to accommodate me - they fit me in around other jobs, worked on weekends, helped find someone to fix the beams on very short notice and met the original schedule - all at an affordable price. They were professional, did an excellent job of communicating where we were in the process and the floors are beautiful.

Horrible customer service. Ive been trying to place an order and have had sever issues with their…read morewebsite

We have a motorhome with an entry carpet that contours around our dash and seats. We needed to…read morereplace it because it was worn out. We brought our old carpet to the Flooring Outlet. We met Darrell who took us to the back to look at remnants. We chose a nice remnant and told them we needed it to be cut, shaped, bound and a rubber backing applied. It only took a few days and they were finished. They did such a great job! Our new carpet was nicer than the old one, and it even fit better! They did a great job at a very reasonable price and fast turnaround. Highly recommend!

Dimitri and his team are great. Andrei and andrei showed up as scheduled and worked tirelessly. The…read morecompleted a 1000 square foot space. Moved the fridge, toilet and dishwater and placed new floor panels. Well done, efficient and the price was very fair. Can't really ask for anything better

These guys rock! Recommended to me by friends...they are amazing. From coming in to give us an…read moreestimate to finishing the job. We, are more than pleased with their ethic, their talent and the final product of our hardwood floors looking fantastic. They did not break our bank. We liked them so much we are having them do more work in our home. Dmitriy, and his crew are the answer to your hardwood flooring! We highly recommend FLOORING DIRECT. Des & Bob Read

Responsive and the first project they did was very professional repairing my LVP flooring.read more

Nice people but workmanship was poor to average. Had difficulty getting them to show up and finish…read more Our new laminate floor creaks. Wouldn't use them again.