Fantastic experience start to finish. Nathan was so helpful in the decision process, and checked in…read moreregularly without being pushy. The installation done by John and Mario looks (and feels) amazing and they stand by their installation guarantee and came out to resolve a minor issue quickly and professionally. This whole team is fantastic and we will absolutely use them again and refer to others in need of flooring. Update: Nearly 4 years later with little kids and kittens - and the carpet still looks great and new!

We own a rental house in Marysville, WA, and after our tenants moved out, we needed to replace the…read morecarpets quickly before new tenants moved in. The entire interior had just been freshly painted the day before carpet installation began. Unfortunately, I was really disappointed to see paint scratches on the walls, baseboards, and door frames from the carpet install. After checking the contract, I saw that Jay's Flooring states they aren't responsible for any damage in these areas. While the carpet itself was installed fine, I won't be hiring them again. That said, I should have read the contract more carefully.

We normally shop around for things, but we felt comfortable with Bundy when we walked in the door…read more Lisa was outstanding and the installation team was absolutely first class. Excellence at its best. They have earned a customer for life John & Jan Swizer

If you want to stand around and not be helped or acknowledged this would be for you!…read more The owner was helping two other ladies and it took 8 minutes for him to ask if I needed help . The ladies were picking out tiles and were talking about grays and I made a comment that grays are going out, as a designer warmer colors are coming in. The lady asked if I could give my opinion and I said, "I don't know what I was working with so that wouldn't be fair", the owner chimed right in. He was rude to me and said , Lisa his wife is already working with them. Listen, I'm not coming in to steel clients, I was there to buy carpets . He, didn't care why I was there! It was the craziest and oddest interaction. The lady apologized to me, I then left the store. In design we always help each other and give our professional opinion. Good luck to him!! I will never step foot or send a client there!!

We had the please of picking out carpet from Abbey's recently. The staff was so friendly and…read moreanswered all our questions. I absolutely recommend checking out this place for flooring and counter tops. They have such a large selection and great prices. I can't stress enough how friendly and helpful they are.

The service, quality and affordability was far beyond our expectations. Beautiful job from start to…read morefinish. Dependable, reliable and even came in under their original quote. SOLID!!!

I hired Carpets by Chris to restrech my mom's bedroom carpet. The big 1-800 company from TV had…read moreinstalled it but wouldn't fix the issue without a large fee, and they refused to move any furniture. Fortunately, Carpets by Chris specializes in this type of repair and guarantees it for the life of the carpet. They also move furniture for a reasonable cost. Chris was very helpful and communicative, and my mom was super happy with the service and result.

Not only did Chris do an excellent job re-stretching our family room carpet awhile back, but he is…read morealso helpful. Recently, I reached out to him to see if he can dye a bleach spot on my carpet and clean the filtration lines (black marks along the edges of carpet). He told me he doesn't provide that service, but he readily referred someone to me - Mr. Color, who did a great job. So, thanks Chris!

It's now a "spa". Smells like disinfectant. Narcan inhaler outside the door. Different kind of…read morecarpeting. Avoid.

John was so amazing to work with. Sweet, helpful and not at all pushy. This was one of the…read moresmoothest parts of our remodel by far. We LOVE our new carpet.

We went and toured a variety of places, Flynn's had the best price and we're also very kind with…read moreour kids (had a little area to draw while we looked around). Tom coordinated the install(main floor and stairs) and when there was a slight hiccup (ran out of material for stairs), he called and let me know they would take care of it, upgrade the product and make sure we were 100% happy with it. When we do our bedrooms we will definitely call Tom and Flynn's again.

I've had the pleasure to shop at Flynn's over the past 20-ish years. I've always found them to have…read morethe best prices (I usually just got restatements) but their in-stock carpets are also great quality and price. This past week I had my house completely re-carpeted (with both in-stock and rems). The installer was amazing and did an excellent job with installation and clean up. I had the pleasure of dealing with Ben (the manager) and he got me just the carpet I needed. Very satisfied, long-term customer for sure!

Had carpet installed replacing the original builder-grade carpet and pad in our house that we'd…read morebeen abusing over the past 10 years. I have a background in corporate vendor management specifically within trades, and a strong preference for spending money with local business. I eliminated two of the options based on a lack of response or follow-up to my inquiries, leaving two where I focused on quality of product, price, and installation. In the end, Andy's was able to provide a 15% better price for the exact same product, pad, and installation options. Installation took two days, the installers were wonderful people. Family and I couldn't be happier. I'll certainly recommend Andy's to my friends.

We went to Andy's 5 Star Flooring in Bothell due to a recommendation from a friend after a failed…read moreattempt for a quote with one of the big box stores. Our job was replacing flooring on the top floor of a split level that included removing tile in the entry and kitchen. We knew our flooring under the carpet was subpar from the carpet install 24 years prior and we expressed this to the salesman from Andy's several times. He assured us they could fix it. The measure, product choices and quote all went smoothly and we had an install date set for 1 month out in October. We started moving furniture downstairs in preparation. The day before the product delivery the sales rep from Andy's told us that it had not arrived. We were given a new install date in November but when the date arrived, same story. Now our install date was early December. The Sales Rep from Andy's apologized and added free furniture move due to the delays so we left our 4 pieces of leather furniture upstairs. Again, no product and install was set for Monday after Christmas. The initial install attempts had been scheduled for a 4 day install but this one was only for 3 and during a holiday week. On day of install, crew didn't show up until after 10am and left about 5pm. The install crew was short one person and had forgotten the tool to remove tile. Someone delivered it several hours later. Removing the tile created tons of dust. None of our furniture, countertops or appliances were covered. The installer complained constantly about our floor level and that he didn't have enough time to do a good job although the crew were very seldom here for a full 8 hours. The 3rd day they left at 4pm as it was New Year's Eve. They had to come back New Year's Day to complete the install. Bottom line we are happy with the final product result. We don't know if the problems of material delivery were in fact the product company or Andy's incompetence. We will place the problems with install on Andy's as they did not give the installers adequate time to do a good job. Especially during a holiday week. We were left with a HUGE mess to clean up with tile dust thick on our furniture, walls, appliances, kitchen, etc. Our free furniture moving for compensation was not performed. We also had to have the installer come back later to clean up glue that was smeared on the new flooring. Although the Andy's rep was communicative and easy to reach, I would not recommend Andy's.

I love Jodi and john. They are a joy to work with and will be going back to them in the future…read more Jodi had the designs and trends and John does excellent work. I highly recommend this dynamic duo. We need more mom and pop shops like this.

Could have been much better. Seems like MET has had good reviews in the past. In our case when John…read morecame out to measure for a tub surround tile job, I was clear that I'd remove the existing plastic surround and MET would do the wallboard demolition. I missed that it wasn't included on the bid so had a surprise 2hr @ $85/hr extra charge. So read the quote closely. In addition the installers didn't wear booties when the weather was wet and tracked in water & soil onto carpets. Installers didn't have a $30 ceramic hole saw with which to make a clean cut for plumbing from the wall so had to make very ugly square over-sized cuts. Good thing the trim rings barely covered those cuts. Finally, no follow-up call by Jodi or John (owners) as to how the job went and if we were satisfied. Wanted to support a small business but now sorry we chose MET. Grade B-

Very pleased with the service provided: prompt, transparent, and professional. My dog ripped up a…read more2x4ft area of my carpet in the doorway and I needed it to be patched up. Jim was quick to reply even when they were closed on Monday. He accommodated my schedule and booked an appointment quickly within the week. I wasn't able to be present for the repair so I left a key for Dale to do it on his own. He came an hour early and called me to provide an update when everything was complete. I could tell he was very thorough in his work by he way he described everything to me over the phone. I came home to a vacuumed carpet and neatly seamed job. Would definitely recommend their service. First and only place I needed to call!

SAVED ME THOUSANDS. Unbelievable work. I had a huge burn…read morespot in the floor when life went awry. Right when you walk in too, literally the WORST placement. Renting. Moving soon. They installed carpet just before I moved in-thought I was replacing the whole room, was terrified. Found Five Star on Yelp and contacted them. Jim got back to me within minutes, and after some pics and some chat, just like that I had a quote and a time locked in. A different Jim showed up, service was professional, fast, seamless. He was respectful in my home, explained the process, and generally just a super nice guy. The end result is PHENOMENAL. I couldn't recommend them more! 5 star customer service. 5star work. 5 star experience!