Constant rent increases. Not sure what's going on with the business. It's becoming a financial…read moreburden to store your belongings in an affordable facility. Neil J.

Made a reservation online, drove 30 minutes over there, they didn't have the trailer available...read more

My husband and I rented a unit with the intent of only having it for 3 months. Unfortunately, our…read morecontractor went under and we had to pick up all the pieces, which means we had our unit for nearly 4 years! We signed a paper contract when they dropped off the unit, although I don't really remember signing a contract. But then 3.5 years later, they sent us a digital contract and asked us to sign it. But because I don't remember the paper contract, I refused to sign the digital contract. Even though we were paying every month on time for the last four years, they refused to give us one more month with the unit because we refused to sign the contract. Additionally, after returning the unit, my credit card was charged two months in a row, and I had to call the company to get a refund on my credit card. I would recommend the business because the delivery and pickup of the unit was simple. But everything else involved with renting this unit, I don't recommend.

My moving experience was amazing due to American Portable Storage!! Their communication is…read moreimpeccable and they were prompt and friendly and very reasonably priced. Highly recommend!!

Move was Dec 12th. staff came in the arrival window. Estimate was accurate and no damage. highly…read morerecommend

Was able to set up pick up time which was nice. However, their delivery availability is pretty…read morelimited.

My family and I were moving into our home and used the services of this company in order to store…read moresome of our items until we officially moved into our new home. The initial drop off was fine and they came back the day that was requested to pick up our pod. Fast forward a few months later we moved into our home and they dropped off our pod, the time moved from when they were originally supposed to drop off the pod but it was still delivered the same day. A few days go past and our requested pick up day comes and the pod was never picked up. So we checked the status of our pick up and it was changed to the next day and the time frame given was earlier in the day. That time came around and once again the pod wasn't picked up but the time frame changed again to a much later time (6:15-9:45pm) and once again the pod WAS NEVER PICKED UP! Finally my mother and sister called to see what was going on because when they got on the website to see the status of our pickup it was changed again to mid day and an hour or 2 later it was moved to the next day. My mother spoke to the corporate office in Utah because she didn't want to be charged for the days that the pod was just sitting on our property when they were supposed to pick it days ago. They stated that they NOW couldn't pick it up until tomorrow. If you are keeping track, this will now be day 3 with no pickup. My sister called the manager at this location and left him a VM because she wanted to know what was going on and when was someone coming to pick up the pod because it's blocking the road and we live in a neighborhood that we can be fined for this being on the street too long. The manager then stated that they were trying to find someone to come and get the pod today. Most likely it will be this evening. My sister then told him that on the website it's saying the pickup was due to happen tomorrow. He then said they would come and get it today around the same time frame they told us yesterday evening (6:15-9:45). It's now 9:29 and no pickup up truck on site. I highly recommend that you don't deal with company in general; and if you don't have a choice, then don't deal with this location. I will be taking this matter to the BBB because the corporate office is no better than the managers at this location. And they conducted themselves very poorly and they all seem to be confused and not able to communicate well on the matter.

NEVER USE PODS - there are better, more reliable options in our area. The PODS themselves are…read moreincredibly useful. The staff who pick up and drop off the PODS are very skilled and professional. However the PODS customer experience - including scheduling, is abysmal. We had issues with the initial drop off and with final pick up. The final pick up issue was so frustrating that I unfortunately must write this review and would NEVER EVER use PODS again. This is not something I take lightly. For an attempt at brevity, I have only outlined the final issue. But our customer service for drop off scheduling was almost as bad. Given that, I feel confident in suggesting you NEVER use PODS. Our neighbor went with a different company that does similar services and was very happy. We were notified in the middle of our final pick up service window that our service had now been rescheduled to the following day. After navigating the clunky and cumbersome call center, I was relieved to finally talk to a representative. That relief was very short lived. The representative, Jenny, was incredibly combative and unhelpful. I told her I needed the POD picked up today (the day scheduled and confirmed) as it was blocking our driveway and we had movers coming that night for items in our garage(currently blocked by the POD). She told me that she would not be able to help in any way - including refusing to transfer me to any supervisor, manager, or customer service. She repeatedly said "the manager approved moving the date so there is nothing for him to do", refused to give me her name because I "obviously didn't listen when she said it at the beginning of the call" and continued to be rude and dismissive. After 35 minutes on the phone with her, she finally agreed to put me on hold and call the service location. This was only after I reminded her it was a recorded line and I would be making sure to receive a copy of it and ask for a review of her conduct. When she came back on the phone she gave a convoluted about running into the service manager and he said the only thing that could be done is put me on the cancelation list. I repeatedly asked to speak directly with the service manager or supervisor and was told I could not for various reasons including (1) I did not listen to her so I would not be allowed to speak with him; (2) she was not allowed to transfer any calls; (3) she was not allowed to speak with him; (4) he was not there. All were as vague as they were evasive. After an hour on the phone, many different excuses and, quite frankly, rude behavior that was so unprofessional it could have been satire, I was finally able to speak with a manager. They were more professional and called the facility manager at the distribution center. Ultimately they were not able to get the container picked up but were able to at least submit a compensation claim for the deposit I was loosing due to it not being picked up. I have very little hope that will actually get paid out to us but at least she was reasonable and professional. All in I lost two days of time on both the drop off and final pick up with PODS, customer service was comically bad, and I'm out additional money due to their incompetence.

They steal and ruined my stuff! Beware on the paper he sends, it will say stop in route. The go…read morefind a rest area, park near the side of the building or back of building and go through your stuff and then meet you at your at house with items ruined. Service, quality, value of their company ALL BAD. I WILL CONTINUE TO INFORM PEOPLE ABOUT THIS SOLOMON MILBURN Solomon M, owner of MDT Towing, approached me when he saw me &my children at a storage unit where he was dropping off a guy's stuff. Solomon refers to his customer who was moving in that day as the "st!inky African guy." I was worried bc I had never used a moving company before due to concerns and fear about people knowing where I live, scoping out my house, & then the obvious which is property damage, and other horror stories I had heard. All of these things I expressed to him & he assured me my stuff would be tied down and that they been in the business for 12 years. Let me add STUFF IS MISSING & broken. I spoke w/ him on 10/15, the day of my settlement, between 8am and 9am, and inquired whether it was too late to get movers. He said no, we'll be at the storage unit at 2 p.m. Now, I'm big on supporting black owned businesses and Solomon and his team showed me more and more why it was a horrible idea. I will never ever! I asked him if he was sure since if so, we could move the timing if necessary to 4. He claimed the timing was great and that I need to pay $40 for holding fee. I had him on speaker phone, and my realtor, title firm, and daughter were all listening. I have pictures of when the invoice was paid and when I notified him that it was paid. I asked him again about the pricing and whether it will alter due to the last minute, and he answered no. He added, "Better yet, I'll give you a discount of $550, with the $40 included." When he first spoke with me a few weeks ago, he quoted $525 and claimed he would give me a discount. At 2 p.m., myself, my kid, & my closest friend were waiting for the movers to come. I sent him a call/text about their location, and he said they'd be late around 45 minutes after I sat there since 2pm. The truck arrived late, as did Solomon, and the movers (2 guys) did not show up until 4. During our 1st talk, I expressed my concerns about movers & asked Solomon if he did background checks while being concerned about theft. He chuckled. I contacted him after 1 1/2 hours of waiting; at this point, he is waiting w/us for his contracted movers after Solomon also showed up late. I told him I had to leave at 4 p.m. since the guys wasn't there to pick up my son & return the Verizon box to kill time. I was only able to pick up my son, never to deliver box back and the movers arrived minutes later. During that time, Solomon asked me could I run him about 7-10 mins up the street to his truck. Again, this is my time wasted 2 hours yet he needed a ride. I should have charged him for gas. Then he gets in the car asking personal questions after noticing my government laptop and card. He then started asking where I'm from and all other questions he shouldn't have asked. Also, sharing w/myself and my BF about how the African he helped got money, etc. He knew too much personal stuff about his clients that he shouldn't have known. During the transfer of my belongings, they had no tarp, straps, or anything to secure my belongings, as he stated--TV, dressers, nothing. My best friend and I did the majority of their labor running up and down the steps. The guy upstairs was throwing my stuff everywhere. Solomon stayed downstairs on his cellphone. We left the storage unit after 530pm-6pm, and just 10 minutes later pulling out of the storage unit, Solomon called to say they needed to stop for 15 minutes to eat. They ate after arriving two hours late. They stopped at WAWA parked near the side and back of the building. We waited 25-30 mins at my house bc they had the bulk of our things. The 2 guys brought items in, we realized that my big screen TV had been severely damaged. Solomon addressed me as ma'am before stating that they worked for more than four hours and that he will not charge me $735. Now, while he behind sat in the car doing nothing, his the short guy asked me why was he there. I told him who Solomon and he said yes. I told him I was not sure because I figure he go to all sites with them and he said no he doesn't go to all the sites with them. Part2- I will use my SM platform to expose them. After unpacking I found broken class from m entire kitchen set. He takes no accountability. Only 2 showed and he said it would be 3. They also asked personal questions and scoped out my house. The owner still had their cameras up around the home and heard the two way talk amongst them. It was a set up.

Servcie was excellent! The three men that came to my parent's house were efficient. They worked so…read morehard and were very carful with my belongings.

Awesome job! I can't recommend this company enough! They arrived the next day and accommodated my…read moreschedule. It was a difficult move and very time consuming - much more difficult than expected. No complaints, attitude or extra charges. Just a pleasant attitude and great work. Thank you so much!!

This was a great experience with movers. I received several quotes from movers and they were all…read moreabout $700 and up. When I received the quote from Haulics I thought it had to be too good to be true, but it wasn't. They confirmed the appointment I set up the day before and arrived ON TIME! I was so surprised. Not everyone is on time these days. They immediately got started hauling our bags and boxes to the pick up truck and told me the Uhaul was on the way. I thought that's wonderful that they aren't wasting any time doing everything they can with what they have already. The Uhaul arrived and they moved even quicker. There were 3 movers total. The communication was top notch and they were all very friendly. Definitely had a few laughs which is always needed on a stressful moving day. They already quoted me for the move to our new house in August and I'll definitely be using them again. I saved so much time and money. And they were local. Support local! If you need help moving or hauling call or message them now!! I'd give 20 stars if I could.

Amazing team ! Really fast and efficient! They arrived on time and we're really impressed with…read moreeverything ! I highly recommend this moving service. It was my first time hiring movers and I will def go back. The guys were extremely professional, friendly, and efficient. They wrapped and protected all my wood furniture .No belongings were damaged or missing in the process. We moved from a 2nd floor apartment to a 4th floor apartment. Very happy with the final result and for all their help. Will definitely be using this service and requesting this specific team in the future!

I had a really good experience with this crew! They have exceeded all my expectations! Moving can…read morebe very stressful but these guys made it so easy! First of all, they showed up on time. They were very careful with all our stuff! They just know what they are doing! I can be a little bit of a control freak (my husband's words not mine ) but seeing how caring and efficient they were I WAS SO RELAXED and just trusted them to do their job! And I am so glad I did! We just moved into our dream home but if we were ever going to move again I will hire them in a heartbeat! Thank you, Wizard Movers, for making our move easier and being so professional!