My mom and I visited today to get some new sneakers. My mom walks with a cane and was disappointed…read morethat her favorite walking shoes were no longer being made. All was not lost as Sylvia was helping us and offered several different options for my mom to try. She was super helpful, even helping my mom get the shoes on and lacing them up. I can't remember the last time I've seen that level of assistance in a shoe store. She was absolutely fantastic with my mom, answering questions and even showing her a special way of lacing her sneakers to help prevent heel slippage. My mom ended up getting two pairs of shoes that she said were so comfortable, and raved about Sylvia to the woman at the register. I took a star off as I'm a size 11ish and can rarely find shoes that fit me-most shoes only had sizes up to 10 available, but I'm so glad my mom had such a great experience today.

A new fan of new balance I had to make a stop while attending the new balance indoor nationals…read more The store is walking distance from the village and made it convenient for us after the meet to get some new gear . We both loved the selections and picked out a few things to add to our collection. Customer service was excellent and the value was even better ! Less than $125 for our items and I could've splurged but I had no room in my suitcase lol .

Absolutely!! Warm, friendly, helpful staff in a store that is almost like a wearable art museum!!!read more

WOW is my go-to-place for almost my entire wardrobe. You will not find as amazing a selection of…read morewomen's clothing anywhere else in this area. If you love unique, colorful and beautiful options for your wardrobe then WOW should be your destination. The staff gets to know what you like and is so helpful making recommendations from outfits to wear for just hanging out to something for a special occasion. When I'm dressed I often get asked where I shop and I am excited to tell them to go to WOW. You won't be disappointed.

Very rude associates that work at this location. I walked in earlier today and was the only…read morecustomer in the store. None of the three associates that were in the store greeted me or asked if I needed any help. I had planned to make a purchase too but with the lack of assistance, I decided against it. However, I observed an older white woman walk in and then one of the older associates proceeded to say excuse me to me and then greet the lady and ask if she needed help. It was almost as if I didn't exist. My question is why work in customer service if you dislike interacting with different types of people? That makes no sense to me. I've reported this issue to customer service and hope they train their employees to be more culturally responsive and accepting.

I was in the store today looking for a last minute bathing suit for my trip and a wonderful…read moreemployee named Yvonne helped me find my dream bathing suit. She was such a pleasure and I will return again and tell all my friends.

I really cannot say enough good things about this store! The people are phenomenal. Always so…read morehelpful, kind and you feel like you are shopping with friends when working with the sales associates! Sydney, who heads this store was particularly helpful when I had a big order change recently. Even though the store was busy, I did not feel rushed, and I will travel the extra miles to this location because I know I will always greeted with a smile by associates and staff who who genuinely enjoy what they do, and like the clothing! If only every shopping experience were like this!

Stellar service! Shout out to Debbie & Molly! They are so helpful & knowledgeable. I needed a suit…read morefor my teenage son last minute & they were amazingly helpful. Thank you! Will always patronage this Jcrew.

If there's one part of my body that is absolutely enormous, it is my feet. My tootsies. Let me tell…read moreyou, I got some absolute units at the end of my legs. Each one of my feet actually has their own ZIP Code, so I have to pay taxes on them, unfortunately. And if you think my feet are massive, you should see the size of my socks. Luckily, DXL has always been there to supply me with some clown shoes that are not only comfortable, but they look good and don't break my bank account. So I tend to have a positive opinion of them. Until my last shopping experience. I had gotten a coupon in the mail for what seemed like a very generous offer. I don't remember what it is, but it was very good. Enough to get me into the store, which was their goal. The discount was for something like a flat amount off the total purchase, or maybe a percentage discount. Don't really remember but you get my drift I hope. After trying on a handful of shoes, I found three or four pairs that I was happy with and wanted to buy. I brought them to the front of the store, which was being staffed by a guy i had been chatting with my whole time there. He was very personable and friendly. Good guy. He rang up my order and went to use my coupon. Ladies and gentlemen, this is when the malarkey started to happen. I had naïvely assumed I would just be able to use the coupon on any shoes in the store. How stupid of me! DXL is a corporation, of course they'll be operating with predatory practices. There was more fine print on that stupid coupon than a contract with the devil. Not ONE of the shoes that I wanted to buy were eligible to be used under that coupon. After reading it, I realized that I had got sent a coupon for a discount for shoes in which probably half the stores inventory did not qualify for. Probably will not be returning to the store with business practices like that.

I went to this location today for a short sleeve dress shirt for my husband. They had a great…read moreselection for his size, although prices are a little steep. They also had 16 (4E) sneakers in three different colors, so I got him new shoes too. The associate was very friendly and helpful. I wish this store were closer to home.

I love how the store is pet friendly so I always bring my dog in to this department store!…read more Dianne in the beauty department was very helpful and stepped in right at the perfect moment when I needed help to purchase something.

This review is specifically about the bra fitting service. I highly recommend that anyone who wears…read morea bra go here and get fitted. Did you know that 80% of the people who wear bras wear the wrong size? The woman who helped me and sized me and found me the perfect size and style, Diana, is AMAZING! I had no idea how off my size was and she fitted me with the proper size. When I tell you I felt like a new woman, I am not exaggerating. My tops looked instantly better, I got almost an inch of lift, and my posture was much better. It was a total game changer, and now I will be going every year to get sized and to purchase bras there. The prices for the bras are a bit $, but they are worth it. I will no longer buy cheap, ill-fitting bras after this experience. Diana was saying it is a good idea to get fit each year because your size can change over the years. She mentioned a year is a good rule of thumb because bras will start to wear as you wear them and wash them. She gave me proper instructions for washing and care. I fully believe this is an investment you should budget if you are able. I never knew that having a properly-sized bra could make a world of difference. Thank you, Diana, for your help and for being amazing!

she charged $50 to hem my jeans that also cost $50 do not go…read morethere for tailoring. she's also very rude

Don't go here…read more Seamstress charges literally 3 times everyone else. And it's "Cash Only"...enough said. End product reflects mediocre, lazy workmanship. The item fit worse after tailoring because she didn't bother with the more challenging parts of the alteration. She just took in the sides without doing any work to refit the chest and straps. This made the top baggy...it looked worse that it did pre-alteration because the proportions were off. Unfriendly environment. She makes it clear that feedback is unappreciated and unwelcome.

have always shopped here but very disappointed in my experience today.I am a frequent flyer. I got…read morea gift and had a gift receipt but they would not take it back because the person who purchased this took off the clothes tag. The gift receipt was there and it had never been worn. they didnt take it back. very poor customer service, will not shop there again. I would have been happy with store credit.

Now my better half is the one whom usually frequents Lulu however lately I've been joining in as…read morewell. I am a big fan of the men's shorts (only thing I've owned from them thus far). The colors are always nice and this store for my first experience seemed very nice. The staff today came up greeted us as soon as we came in, offered help by 3 different people. Had our clothes selections brought to the fitting rooms while we chose more things to try on. Had some good small talk, couple laughs and the lady came out with a cute fit. Store was clean, AC was bumping. There's seating for friends and family who might be waiting for you to try your items on. Parking is free in the area. Lulu pricing is known so that's no shocker, and the outlet style prices are only found maybe on the clearance rack near the fitting rooms.