My experience here was mixed. While the essentials were handled, there were a few issues that made…read morea difficult time more stressful than it needed to be. Some paperwork had to be corrected after the fact, and a specific mailing request I made more than once wasn't followed through on, which created added complications. Beyond that, I felt the tone of interaction was impersonal and at times dismissive. In a setting like this, where families are navigating loss, professionalism and clear, compassionate communication matter. Unfortunately, that was lacking here. With more attention to detail and a more thoughtful approach, this could have been a much smoother and more supportive experience

A special thanks to Chris who served me today with compassion, efficiency and going the "extra…read moremile" ( and then some!) . My heart was heavy upon entering his office but I left encouraged and confident that even though I had to leave town the next morning I could depend on him to follow through with out of state businesses whose cooperation was needed before my loved one could be buried. He instilled a trust in me that he would take care of ALL the details, even those that were out of state. Thank you Chris!

Margarita was kind and compassionate when my husband died recently. She answered all my questions…read moreand walked me through the process with patience. All my questions were answered thoroughly and she returned my phone calls quickly. We had the service there as well and it was handled very professionally.

My family used Lady family mortuary 27 years ago for my great grandpa and we used them again for my…read moregrandma this last December, a few days before Christmas. The man working in the office (I wish I could remember his name) but he was really sweet and made such a difficult process easier to understand. He was leaving out of town for the holiday and was still so helpful and took his time. They go above and beyond to make sure you are comfortable with the process you chose. We have had a few urns filled and they are always happy to help. Thank you guys.

Hunter and Keyna were so patient and compassionate during a very difficult time for our family…read more They took the time to get to know us and our loved one, and talk through what arrangements would suit us the best. The location of the cemetery is stunning. The chapel is well kept, and somehow holds a number of guests, while still feeling intimate. Highly recommend.

I can't thank Los Osos Valley Memorial Mortuary and Memorial Park enough for their kindness and…read moreprofessionalism during such a difficult time. From the very beginning, their team showed incredible care and respect in helping me through the process of laying my father to rest. A very special thank you to Keyna, who went above and beyond to make sure everything went smoothly. She showed true compassion--not only handling the arrangements with grace and empathy--but even coming in on her day off to personally deliver my father's remains to me. Her act of kindness saved me an additional two-hour trip to Arizona, and I will never forget the thoughtfulness and care she showed during one of the hardest moments of my life. Thank you, Keyna, and the entire Los Osos Valley team, for treating my father and our family with such dignity and compassion. You made a painful experience just a little easier to bear, and for that, I am deeply grateful. -- Victoria A.

Kylie was amazing to work with ..everyone was kind and caring. We felt right at home and would…read moredefinitely use them again. Highly recommend

Mike and the staff at Marshall Spoo Funeral home did an amazing job putting together my Mother's…read moreviewing and cremation services. Mike is very professional and knowledgeable and is very good at communicating all aspects of the end of life process. He was very understanding and really makes you feel like you and your family are the most important people while your there. As difficult as it was to navigate the passing of our lives one, he made it okay to ask dumb questions and did everything he could to make us feel welcomed. I highly recommend Marshall Spoo Funeral home to anyone in need of their services. Thank you Mike and the rest of the staff for taking such good care of my Mom and allowing our family to have one last visit with her.

Two years on, and I realized that I'm finally in a good enough place to leave my review for this…read morebusiness. First, a little background: Reis dealt with the funeral for a friend/acquaintance back in 2010, so I knew that their work was professional and lovely (though, if I'm being honest, not a service I actually saw myself needing from this geographic area), so when my father unexpectedly died of cancer in August '23 and one of my brothers asked if I knew of any mortuaries in the area, this business popped into my head. The person I dealt with when I came in to collect his cremains saw me on one of the lowest, weirdest, most uncomfortable days of my life, and she somehow managed to avoid making it feel like an awkward ritual, and for that, I'm so, so grateful.

I am so very grateful to Reis Family Mortuary for the support they gave me with my dad's funeral! I…read moreespecially love how the gentleman that brought his body to the church went above and beyond to make sure that he kept checking the mail to see if his hat arrived which we had shipped. Knowing how much it meant to me, he went back and got it then was able to deliver it within minutes to the start of the funeral service. My dad would have called that "divine intervention." I also want to complement the make up artist for the amazing job she did making my dad look like himself. I highly recommend Reis.

Comforting in a sad and overwhelming time. Sandra and other staff were great and even sent me a…read morepamphlet afterwards on grieving a parent.

My husband and I unexpectedly had to enter his mom into hospice care 3 days ago and were not…read moreprepared financially or emotionally. We called around and found out that Coast Family services was the least expensive. We were greeted by Ruben , who made our visit so much less agonizing then we thought it would be. He was so professional and compassionate and warm and genuine. Nothing phony. We shared stories and when I left , I had the feeling of wanting to be his lifelong friend. I just loved him and highly recommend him and this place.

This cemetery is so well taken care of and beautiful! Ben is extremely compassionate and helpful in…read morethe process through the entire end of life journey. Johnny keeps the grounds looking beautiful the year round. He's one in a million!! I love this cemetery!

Beautiful very clean and well taken care of...the cemetery had a lot of charm to it. So many…read morebeautiful Tombstones. I walked around for about an hour there was so many awesome people there, loved reading the tombstone and looking at the pictures

Very peaceful setting overlooking the ocean, have my parents and couple friends there, the staff…read morevery friendly