Lorenzo and his team did an outstanding job addressing a leak and resulting damage in my closet. I…read morewas truly impressed by how quickly and efficiently they removed the affected materials, thoroughly cleaned, and sanitized the space. Their professionalism, attention to detail, and clear communication throughout the process made a stressful situation so much easier to manage. I would highly recommend them to anyone in need of remediation services!

Lorenzo provided remediation services for our house following a Class C blackwater flood that…read moredamaged the floor, the sheetrock, and the furniture. Lorenzo was incredibly reliable, prompt and pleasant to work with; covering all of the details large and small that allowed us to feel safe returning to our home. His work was turnkey, removing the damaged material, cleaning and sanitizing, and filing with insurance. I would highly recommend Lorenzo for use in the future.

I was quoted a price and the work was completed. The bill came in at 62% higher than the original…read moreagreed upon price. I called and they said that they needed more materials for the job. I can understand some incurred cost, but this was excessive. I felt blindsided by the bill. The roofers covered up our skylight on the job as well, so we had to schedule them to come back and fix it. We spent days picking up nails around the yard to protect our dog from stepping on loose materials. I would not ever recommend this company. Please find another company.

While replacing a nieghbor's roof, the sales people with 5 Star Roofing came knocking and offering…read moreto check my roof to see if it would qualify for a free replacement. I was a bit skeptical to let strangers on the roof, but they explained that they were able to get my neighbors roof covered by their home owners insurance at no cost UL other than their deductible. I let them take a look, and sure enough there was storm damage from hail and wind over the years. From there they took the reins, contacted my insurance on my behalf, incited the insurance adjuster out and met with him to show the areas of concern. And like that, I was approved for a new roof, minus my deductible. They ordered the r materials, arranged the work crew to come out, even had a dumpster delivered with a port-a-potty attached so they didn't have to come in the house. The whole process was painless and effortless on my behalf, other than having to listen to a day of banging and nailing on my roof, they were in and out in less than 2 days, leaving a beautiful new roof. My only complaint, and I should have checked is I still find roofing nails in the near the down spots when it rains. When cleaning the gutters I realized there were a lot of old pulled nails from tearing the old roof off. They could certainly work in their clean up procedure and check the gutters. But all in all I was very pleased with their work and their communication with the insurance company's, one less headache for me, and now I don't have to worry about an impending leak. I would recommend

They could not provide what they promised after I paid them…read more I found them in dependable among other unflattering traits.

Baseboard cleaning…read more I called them to clean my baseboards. Sarah from the company was a little taken aback because that's all I wanted. For clarity I needed 11 rooms of baseboards cleaned. We agreed on a price, and they came today; work was top notch! They were friendly and payed attention to details that I had not noticed. I have to say, while we agreed for them to only do the baseboards, they were also dusting in certain areas! Truly and I mean this, truly a great pair .

Sadie was amazing. She helped me with scheduling my roofing job so I could board my dogs. She…read morecared about their stress during the roofing. This helped me stay at ease. Colby was great as well. He helped me pick the proper roofing material and checked in when the roof was being installed. Amazing customer service all around!

I would not use this company. During the install of the new roof by Crossover's contract installers…read moredamage was done to our gutters. After numerous calls to Crossover they refuse to correct the damage. Now they don't even answer or return my calls. Please keep in mind the people that install these roofs for Crossover are not employees of Crossover but independent contractors.

2020 Oct; unfortunately we came home after a short run to the store and found that the water line…read moreon our washer had cracked and dumped a considerable amount of water in our laundry room and kitchen. Worst yet the water had found its way into the living room, hallway, and two bedrooms. Carpets, vinyl flooring and cabinets were saturated and could not be salvaged. This team responded right when we called and began right away. They found that the water had also leaked under the house through vents. The work was absolutely great and they were professional through the whole process. They kept us informed throughout and checked with our insurance to make sure what was covered and what was not. I would recommend this business to anyone who is in need of recovery from a disaster.

My husband and I have had more than our share of flooding basements recently. Thankfully, we met…read moreJacob Kelly and his team at Servpro! Each time we've had an emergency, Jacob has shown up in less than 24 hours! I can't say enough great things about him and Servpro! They are respectful of our property, they communicate well with us, the remediation process was done perfectly and in a timely manner, and their finished work was amazing! I hope our days of a flooded basement are finally over. Should they not be (heaven forbid!), we take comfort in knowing Jacob (Servpro) is just a phone call away!

On November 25, Window Hero Triad workers arrived to clean our exterior windows. We have 22 windows…read moreon our two story home. They stayed to work about 30-35 minutes. Several windows were left smeared or spotted; a couple seemed untouched. I called and registered a complaint and provided photos. I was told "management" would be in touch to address the issue. All I have received are invoices. We, ages 76 and 80, ended up climbing the ladders and finishing the job ourselves. Not happy.

I live in an oakridge amd had to have my house washed and they were able to fit me in at the last…read moremoment. They came out looked at the job and gave me a fair and awesome price. They came out and did it in the rain. The job came out great if needed I would Definitely use them again. I suggest ya'll use them also.

Will and his team not only took care of our roofing needs, they identified an HVAC issue, ordered…read morethe part and got us up and running. Talk about going above and beyond! Thanks EcoShield Roofing!!

Hey everyone just want you guys to know we do roofs for however much your insurance gives you to…read morehave it replaced unless you want upgrades, that is not insurance fraud I don't know why anyone would ever say that also we do not charge you to inspect your roof all of our inspections are free.

Same day pros was responsive and professional. Answered all of my questions up front and provided…read morethe service within 24 hours! Shannon got caught in traffic and informed me along the way and showed up within his eta. He had professional suggestions on how to best get the work done and all complete within the quoted price. I would definitely use again and recommend!

Absolutely horrific service…read more Delayed two weeks. Was 2 hours late on day of service. Had to use MY tools. Had to ask me where to dump sod. Horrible communication all around. Have never had this much of a struggle with a contractor. Also left a total mess around patio and didn't have a truck to actually finish removing all the sod. The entire job was completely unplanned.