Surprise! Paul Davis was paid the money they were owed by the people who owed them the money and that wasn't me. Paul Davis bothered to work as diligently to collect money from the insurance as hard as they worked on making preparations to sue me, they may have been able to do what I did. I'm responsible for Paul Davis getting the money they so ineptly did not acquire a contract in writing when accepting a verbal "yes" from the manager of my insurance. claim! You're welcome Paul Davis.... And thank you for the threats, the holding hostage of my property, and the horrible communication of your intent that you would hold me responsible for your employee getting my home without proper documentation to do so. Then, holding me responsible for not getting that proper documentation and sending me notification of having to pay a bill that the insurance was supposed to have approved per all the text you sent me, which is the only reason I said OK. However, I'm still left in my predicament because my home is gutted, I'm still having to deal with the horrible insurance company. My choice of insurance companies is not anyone's fault but my own; however, I would rather have a place to live in a pot to pee in rather than me stuck homeless like I'm gonna be and I do fully blame this company for being in my situation. Thank God, I was able to stop their lawsuit since I was able to get WSOC TV channel 9's investigative reporter to help me in getting those funds for Paul Davis since their employees don't know how to get appropriate documentation prior to gutting someone's home, or at least my home! I will be getting my storage out of their control as soon as possible. Through this, I learned that they we're going to have me pay to have my storage returned to me, but didn't bother to let me know. It had already been paid for them to bring my storage to me or so it appears in the estimates I read through after educating myself extensively on this entire process. I really don't appreciate feeling as though things have not been provided to me in honesty and that is how I am left in complete understanding unfortunately! read more

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Had an extremely positive experience with Paul Davis of Piedmont, NC. I especially appreciate them after another company no-showed our appointment for an estimate and after being ghosted by a couple of different repairmen for a secondary job. After this, meeting with someone who keeps their word gains extra importance. The personable and professional Dean Flowers came out to give an estimate on water damage and possible mold. I was thrilled when I learned that the company would not only do the mitigation but the repairs as well. Making my life so much easier! Abraham Reyes was the project manager and was always timely, friendly and professional. His team was amazing, I really appreciated their workmanship, attention to detail, and that everything was left sparkling clean. Paul Davis worked seamlessly with our insurance company and we were so pleased with them that as mentioned above they completed a secondary job for us as well. We feel the services received were worth the money spent. As I told Abraham, I hope we won't need mitigation/repairs in future but if we do I know who we will call! read more

We used Paul Davis on the recommendation of a tree removal company after a tree fell in our driveway and broke our fence. Paul Davis did not receive the proper approval from our insurance company on their estimate but communicated to us that everything was good to go and began work on getting the tree removed. We also were never told that the funds approved by our insurance company did not include their overhead and profit fee, that we would have to pay ourselves out of pocket. We were repeatedly told everything was approved. Had we been properly informed of all of this, we never would have agreed to use them. After the work was completed, we did not receive a formal invoice from them, just a notice they were sending our bill to collections. We paid their bill only to find out after the fact that all the insurance money we received for the tree removal and fence repair was eaten up on just the tree removal and their fee so we are not able to repair the fence. One could argue we should've known to double check certain things before moving forward, but you'd also expect a company like this to help you understand what is happening and do things in the proper way. They are untrustworthy and dishonest and I would never recommend them to anyone. read more

Paul Davis Property Restoration Experts - The fallen tree on our property - Damage Restoration Near Me - Winston-Salem, North Carolina

In my opinion, this estimate appears to be excessive and potentially constitutes price gouging. I received an estimate for $12,385.25 to repair loose flashing on my chimney and remove a broken limb of a tree that was hanging over my fence. Fortunately, I was able to have the broken limb removed from my fence today for $100.00. The job description provided by Paul Davis for Tree Removal/Flashing Repair 1.00 states that the following services are included in the estimate: - Cutting and removing the fallen tree at the breaking point. - Hauling away all debris from the site. - Site cleanup and all pathways. - Repairing the damaged flashing. A quote from Mr. Flowers, Sales/Estimator, clarifies that the tree removal portion of the estimate includes removing the limbs where the tree had broken and hauling away all tree debris. Given these details, I believe that the provided estimate is significantly higher than the actual cost of the services required. read more

Paul Davis Property Restoration Experts - All the limbs in the yard were removed before the estimate. - Damage Restoration Near Me - Winston-Salem, North Carolina

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Been working with this company since November 2024, the first crew left my washer and dryer sitting on my back deck to get soaked in the rain. Company stated that they would take them and dry them out and bring them back. Brought them back to the house with a squeak in both of the appliances. They had to come back two different times to do a touch up on painting and still only half done the job. Told them to forget it and just supply with paint and we'd do the touch up ourselves. Company told us to pick out some appliances that were in the same price/ quality as the other ones, picked out what we wanted sent pictures and told them LOWES for the delivery. Delivery drivers shows up from Home Depot( which the closest one to me is about an hour). Mary does not care about her customers when she called to ask what the problem was with Home Depot and me explaining that we don't have one in our county she said Home Depot and Lowes are the same product. ABSOLUTELY DO NOT RECOMMEND. Horrible company. read more

On Sept 23, 2024 I had an accident while parking backing into the garage and made a big damage on the back wall...pushing it out a couple feet. We are happy to submit a review than for Paul Davis. This company is the best we encounter. Everyone is very involved and professional on helping, using their expertise and best of all communicating and answer all our concerns. They stay in contact every step all the way. First, they send Dean Larry to generally assess the damage, take pictures and make sure the damage was not in danger of creating more damages, which it was. He was very professional, carrying and friendly, explaining how the whole process will work together with the repair teem and insurance. Within a few hours they send another awesome person called DE 'Carlos, who drove all the way from Boom to deliver tarps to cover the damage. He also showed empathy and concern about the damage. He also made phone calls and got the bowl even more rolling. He was part of something called the emergency response for stability. Within another couple of hours another team of the repairs people come, made room, clean and secure the damage inside and outside wall very well, so the rain or wind will protect everything until the restoration start. More hard working, professional and caring people. By now we already felt assured that we were on good hands and lucky to have find such a good company. I also like to mention all the other people who set up the team, called us, inform about process and arrival time for everyone. Their name is Anushka, Tracy, Autum and Tia. They continue to say in touch and ask if we have any concerns. Autum even called at 9 pm - making sure all was secure and satisfactory, which it was. Now we are waiting for the repairs. We are hoping that the rest of the process will go as smooth and satisfactory. Thank you, Paul Davis and the great team that works with us. You have an amazing company that deserve prize and respect. read more

We decided not to hire the company right now but will call them back in the future. The technician was friendly, respectful, knowledgeable, and thorough. read more