I have the monthly membership, Gold. I was impressed with the new and improved wash equipment at…read morethis new, second Mt Juliet location. Adjacent to Costco, Mt Juliet...so convenient.

Buyer be ware. We have used them for a year or better starting at the one off of 109, then this one…read moreby Costco when it opened. There have been several reviews saying they double charge and then double charge re-occurring charges. We finally had it happen to us and we were unable to get them to reverse the charges even though we had documentation showing we had canceled our membership. They used our card for someone else's membership and would not refund. They are impossible to deal with and dishonest. DO NOT RECOMMEND!!!!!!!!!

The bubble brush did not even work. A waste of $5. Won't go back again. I suggest you don't either…read more Unless you want to waste your money on equipment that dies not work.

I washed my vehicle to the Donelson Pike location on Saturday, Augu 16. The middle brush ripped off…read moremy windshield wiper at the driver's side from the base. The door at driver's side is also scratched. I have called their phone number 615-889-7743 many times nobody answer and way to leave message. I know you have cameras in your locations, so all you have to look at Sat, from 5 to 6 p.m. I hope you will be honest to answer this email and take responsibility for the damage caused to my vehicle. I will revised this review after receiving an answer. Hilda Ortega

Car washing for the lazy!…read more I strictly used the drive-thru car wash and skipped the wipe down and vacuum area. There are four different levels of washing, but here's some advice... just go with the Platinum level wash. It's the best wash and it only costs $15! This wash took about ten minutes and by the time I got home, the car wash dry and there were almost no water spots! There are 6 maybe 7 stalls for vacuuming and drying down your car. I don't recall seeing a self car washing area, but needless to say I will definitely be back to wash my car. Platinum is only $15!

Excellent Car Wash! My husband and I have come here multiple times. Today we came and the card…read morereader wasn't working and the owner came right out to assist. He gave us a free car wash and said it's not our fault it wasn't working right! The top car wash really gets your car shiny and clean. Definitely recommend.

After a 30-day trial, I subscribed to Wash N' Roll's VIP Unlimited Club Gold Service for…read more$28.95/month billed in advance to a credit card. Pluses: * Car front and rear is manually scrubbed by the attendant, car wash and air dry works well, and complimentary car vacuums are powerful and hoses are long * I rarely have to wait more than 2 cars in front of me. * Hours are consumer friendly: 7 am to 8 pm. Hours might change in the winter. * There are about 10 Wash N' Rolls within 30 miles including a new Lebanon location * Easy access via Belinda Parkway Gripe: The website is truly awful. Lacks service descriptions and prices. Main competition is Mister Car Wash who always tries to upsell a subscription if you buy "just a wash" Bottom Line: The new kids in town are a welcome addition and are friendly.

I've had a membership for the past year, which was initiated in Nashville location. I often visit…read morethe location in mt Juliet at times. Nashville has license plate readers, Mt Juliet does not, so when I visit the Mt Juliet location, I tell the attendant and they always let me through. Today, 4/25/26 was different. The attendant was not only rude, but refused to allow me through the wash. I asked to talk to his manager and he refused. Instead , he instructed me to go through my credit card apps to prove I had a membership. I had no recollection which cc I used to set up the auto withdrawal, and stood there motionless in line as other drivers began honking their horn to get me out of line. Obviously it was quite embarrassing. Then, he asked for my AMX card which I had in my wallet at the time to check status. He returned with an arrogance saying, "nope . . . nothing here checks out. I then backed my vehicle to the shopping center next door to call corporate office and explained situation. As verified, my account continued as active. Corporate was extremely nice, however, I will never again visit the Mt Juliet location. EXTREMELY RUDE attendant. I'll certainly pass the word to others so they would never have to go through the same. I further suggest Wash n Roll upgrade license plate readers to be uniform with all locations.

Love the hires here. Good personalities and pay attention to details and concerns from start to…read morefinish. Jordan, the manager has great service and attentiveness with a friendly staff. The only issue is pricing as I am from california. Classic car wash clean interior and exterior for a fair price. Thanks guys

I totally recommend coming here for a quick car wash. Can't beat it, along with the free…read morevacuuming. It's a good deal no mater which kind of car wash you want. I have been coming for a while. As long as you have staff that's paying attention to your tires and you are getting into the car wash it's fine. I have noticed when there are 2 ppl there sometimes they can get distracted m. This has only happened a couple of times.

I have never formally written a yelp review before, but after my last experience at this car wash…read moreMonday the 8th. I will most likely never return. This tall very short haired man, I presume in his late 20s, was rude with a stiff attitude when I pulled in and got ready to pay, he was also impatient when I was attempting to use the kiosk machine. He appeared to be a new employee as I've never seen him during previous visits. I would've liked to speak to a manager, but realized it wasn't worthwhile . I think his name started with a T. I have come here as my wife has also many times over the years and normally never have issues especially with a staff member.

Would give this place 0 stars Worst car wash ever!! AVOID AT ALL COST. My vehicle was damaged in…read morethe car wash on camera and the GM refused to compensate or repair my vehicle. WORST CUSTOMER SERVICE IVE EVER HAD. Waited a month and had to call multiple times. Save your money and drive to literally ANY other car wash.

terrible never available with some one to talk to! when you need help or unhappiness and no help…read morewith app or sad service never raise trunk and clean groves

Best place to get a detail in Mt Juliet! Charles and his crew did an awesome job and wonderful…read morecustomer service!!

Great overall service. Thumbs up for customer service they are always ready to attend to whatever…read moreneed you may have

The staff and service are wonderful. They prioritize cleanliness and are very helpful. Stopping…read morehere weekly makes my week easier and for a good price.

Nice, friendly folks and my car wash is always washed well. Add in the vacuums, towels and cleaning…read moresupplies, and you can't go wrong. Thanks for all you do, y'all.

I was fraudulently charged for a subscription that I did not authorize. Customer service extremely…read morehard to work with. Had to get my credit card company involved. Be careful and check your receipt.