Camel towing loaded my SUV and delivered it to the dealer without me having to wait to long or drive to the dealership. Rod kept me updated by text and I really appreciate their service. I will definitely recommend and use their services again. read more

Extremely Disappointing Experience -- Lack of Professionalism and Failure to Follow Instructions I am extremely disappointed with the service I received from this towing company. I arranged this tow through my insurance company, and unfortunately, the experience was far from professional. My tow was completed first thing in the morning. Before I left my vehicle, I personally spoke with the driver and specifically explained that the keys needed to be handed directly to a service advisor at the dealership. The driver assured me that he understood and would do exactly that. However, later that afternoon, I checked the dealership's vehicle service app and noticed there had been no movement on my vehicle. It was around 4:00 PM--approximately an hour after my vehicle's scheduled appointment time--and there was still no indication that the dealership had received or checked in my vehicle. I immediately contacted the service advisor. He informed me that he had no record of my vehicle being on the dealership lot. He told me he would investigate and call me back. Approximately an hour later, the advisor called me back and explained that he had asked around to see if anyone had received my keys. He then had to search the dealership's 13-acre property to locate my vehicle. He eventually found it--but there were no keys with the vehicle. It was later determined that the keys had been placed in the dealership's night-drop box, with no information on the keys with the location of and who the car belonged to despite my explicit instructions to the driver that the keys were to be given directly to a service advisor. This resulted in unnecessary delays, confusion, and frustration. Had I not checked the service app and contacted the dealership myself, I have no idea how long it would have taken for anyone to realize where my vehicle was or locate the keys. Since this was done on a Saturday, I had to extend my rental an additional two days due to the lack of professionalism the tow driver had. I also spoke directly with the owner about the situation. I was told that his wife would contact me regarding the matter. It has now been two weeks since the tow, and I am still waiting for that call. There has been no follow-up and no resolution. To make matters worse, although my tow was first thing in the morning, the driver's appearance and overall presentation gave the impression that he had already been working for an extended period. It did not reflect the level of professionalism I would expect from someone entrusted with transporting a customer's vehicle. I understand that mistakes happen. What I find unacceptable is the combination of not following clear instructions, failing to properly communicate the vehicle's delivery, creating unnecessary delays, and then failing to follow up after the owner was made aware of the problem. Because this service was arranged through my insurance company, I will be contacting them to report this experience and strongly recommend that they reconsider using this towing company for their customers. When someone is trusted with your vehicle, you should be able to expect professionalism, proper procedures, communication, and accountability. Unfortunately, I did not receive that level of service. read more

I called my insurance company and they sent Camel tow. I wasn't upset that it was over a 40 minute wait. I was upset because the tire company is less than 10 miles from my residence and the tow truck driver took a route that was 20 miles pass the tire company and with each turn the time kept going up. He was traveling a long distance adding an additional 20 miles. He blamed it on traffic but my GPS was getting us there in less than 10 minutes. He became irritated when I confronted him about the mileage and asked him to find a shorter route. Will never use this service again. He also scratched up my front bumper when pulling the car off of the truck. Not happy. All of this on my Birthday celebration day. read more

Camel Towing is who our insurance sent to give us a tow. Mr. Montgomery was quick, attentive, careful, great personality. we really appreciate his communication, patience and help. Thank you Mr. Montgomery and Camel Towing! read more

Our car broke down on our way back to Aiken, SC from Flowery Branch, Georgia. We placed a service request with State Farm, our insurance carrier, who could find no one in the Greensboro, Georgia area open on Saturdays. After finally locating Camel Towing out of distant McDonough, I spoke with Rod who was very reassuring and helpful. Within minutes of our conversation, his flatbed driver, Carlos called me to give us an ETA. Not only did Carlos stay in touch and give us updates as to his arrival time, but when he arrived, he clearly knew his business, was professional and obviously a God-fearing man. He took care of us quickly and with genuine concern. Carlos also gave us valuable advice about our car. America needs more businesses like Camel and more men like Carlos. We are so grateful that he lightened our load in our detour. Helen and Eddie Hyman read more

Camel Towing - Carlos provided the BEST experience we've ever had being towed! - Towing Near Me - Mcdonough, Georgia

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If you value your vehicle choose elsewhere. They damaged my rim outside the scratch that was already there they literally gouged my rim when they picked it up from my home and towed it based off recommendations from Allstate who are just as incompetent. I suggest you choose another company and don't let Allstate pick them either cause all they will do is deny deny deny! read more

Camel Towing - Camel towing damage - Towing Near Me - Mcdonough, Georgia

the best tow service... when I first saw the name of their company and their logo. I laughed so hard I thought I was going to bust my gut. Then when the driver got out, he had a hashtag on the back of his shirt that says something like #MrHappyEnding. Even in a bad situation, I found myself laughing hysterically. The service was excellent. They were able to get to me quickly and the driver even help me get my things out of the car. God forbid if I ever break down again I will definitely call them. Camel towing, get it? Lol read more

Camel Towing - Camel, tow chains - Towing Near Me - Mcdonough, Georgia

Unfortunately I've had to use several tow companies in the past as I drive for a living. I have to say that this company (with a catchy name) is by far the best company I've used so far. They came fast, looked at my car and gave me non solicited advice on how to fix my cars issue, he was quick to load up and drop off. Very friendly and super nice guy and I just wanted to say thanks for making my not so great day seem just a little bit better. I will definitely use them again (which hopefully I won't need to). read more

Very reliable. High quality! Highly recommended I would give 7 stars if I could. If you are looking they are worth every penny.

I am frustrated with Camel towing, I requested a tow from their company, They did show up after then the ETA, but once I explained to them shat was going on with my car, One of the drivers got into my car and the other driver kept telling him to drive forward and backwards and I got mad because I didn't want anymore possible damage done to my vehicle. They're not mechanics, I didn't ask them to diagnose what was wrong with my vehicle I just needed them to tow it to the mechanic shop, They continued to drive forward and reverse my car. They kept throwing out all of these different problems before finally taking my car. read more