I have made several print orders from this Staples and have always had an easy and smooth…read moreexperience. Most of my print orders are sent online, usually for same day or a quick turnaround. Most if not all of those quick turnarounds are ready way before the estimated print time. I always get a call from a team member to let me know when my order is ready for pick up. The store is clean and organized. Everyone I encounter is pleasant and helpful. I will continue to print from this Staples location whenever I can.

I ordered my first brochure ever. I was told by Staples printing staff employee... who turned out…read moreto be a manager... that if I printed on 60 lb paper or higher, the fold would be rough as it would tear the fibers and look bad... This is completely untrue! I have seen with my own eyes thick card stock paper folded.. and the fibers don't tear! So I did some research..this being my first brochure.. and I learned from both AI as well as later this morning from a professional printer's office... that what the manager said is completely uninformed. I ordered a brochure to be printed on thicker 60 lb paper yesterday and was going to fold it myself using a 'scoring tool' that prevents the fold fibers from tearing.. according to my AI research... I was very clear twice, "DO NOT FOLD" the brochure. I got an email last night my order was ready.. I went in to pick it up this morning, and told it wasn't ready. I replied I had received an email--The order was found.. but the brochure was folded! I said the order would have to be redone..as I was using a scoring tool, to fold myself so the fibers wouldn't tear.. and the brochure looked horrible.. the folds looked horrible, and the fibers were all torn on the fold. The printing person who had taken my order and was giving me such ill informed advice would turn out to be the 'manager!" She insisted my scoring tool wouldn't work! Seriously? The manager had no choice but to agree to redo the oder.. as they had not followed instructions. But I would have to come back tomorrow. Feeling a bit dismissed and worried about my hard deadline of tomorrow at 8 PM... I decided to call the store and speak to a manger just so they could provide some oversight and reassure me my product would be completed, as order by end of tomorrow. Guess who I was transferred to unknowingly? I I shared politely I felt a bit "put off by the way the employee in the printing department was handling the matter, and was worried that I wouldn't get the finished product in time. The 'manager' admitted to being that same person in the printing department..and then proceeded to become challenging and defensive..not at all understanding. The manager told me that she was getting ready to print my brochure this morning. and wanted to do it herself so it didn't get folded. Which doesn't make any sense, as the folding option is a like a side dish you order and would be on the printing instructions, unless the manager didn't write the order correctly. She was rather rude yesterday when I placed the order. I asked for one copy to be printed so I could have a proof, and she rolled her eyes and demanded to know if I was going to place the order. I told her that I had to see a proof first to see if I needed to make any more tweaks as I had converted from pages to pdf format! She wasn't happy with me. She also sat at a back computer and I had to talk very loudly to give my personal information like phone number.. etc.. But I digress.. In my phone call with this manager this morning.. who had just admitted she was just getting ready to print my order... I said, why can't you just continue with that.. and print my order so it's ready today... and not send me to the back of the printing line! After all, they made the mistake! The manager's said she couldn't do that because my order "was already printed." I said I would like some consideration. I needed a solution The manager needed to go on a tirade of defensiveness.."I don't want you do defend yourself, I want to focus on a solution.." But she couldn't hear me... she wanted to punish and blame, so she offered to cancel my order if I wasn't pleased! When I reflected she was threatening to cancel my job when I was now behind a deadline due to their mistake....I asked to speak to her manager and she said he "wasn't in." I asked for his email and she said he didn't have one." But she didn't offer to put me in touch with him at all. She continued with her tirade and said she was "cancelling my order" and she hung up. Wow. Turned out to be such a huge blessing in disguise. I was panicked for about 1 minute and due to my hard deadline.... I called the closest printing place I could find (MixxxMan), it was like finding an oasis in the staples desert. They could do the job.. they recommend 110 paper (much better than 60 lb), they score the paper, there will be no fiber tearing at the creases.. The cost would only be 20. more! They would proof for any alignment errors (a service staples does not offer). Thank you staples for canceling my order..now I am going to have a superior product from someone who knows something about printing. I only have to forgive myself for enduring rude, dismissive and disrespectful treatment because I thought Staples was the only game in town.

Always an easy place to drop off returns. Clean, easy to use and staff greats with a smile.read more

This is a great store! We have done dozens of Amazon returns, made copies, faxed items as well as…read moreshipped items. The crew is always polite & helpful. UPS seems to be fair with the shipping costs. I see some of the negative comments and the only thing that comes to mind is that some people are just too fragile to function out in the world. These folks do a great job!!

I use the store on a regular basis. I have a mailbox there and I receive packages there as well as…read moredrop off my USPS mail. The staff is very friendly and knowledgeable. It is a busy store, and the staff is very courteous, in spite of the hustle and bustle of the store. You can usually get in and out of the store very quickly, no matter what your business is.

This UPS store is conveniently located in the Safeway shopping center at Power and Queen Creek…read moreRoad. Parking can get crowded, but the service is great and the clerks are knowledgeable, courteous and friendly. I only had an Amazon return, but UPS also does shipping, printing, copying and even offers P.O. boxes.

Great company all the way around! Awesome customer service, quality, and value!…read more Andreas, and all that worked on my project were very t, reliable, fast, and friendly....what more can you ask for???? The pricing and value were the cherry on the top! i needed my project same day, and they did just that, but half the time! Thank you for helping get a great gift out before going on Christmas vacation!

My family needed to print out the obituaries. Ez2prints got it done in two days very affordable…read more Communication is key for me and boy were they on it. From emails to phone calls making sure I received my emails and my obituaries were exactly how I asked. This place is definitely a recommend for me.

I have nothing negative to say about the business itself. The employees were helpful and friendly…read more I had a letter to mail. It was important for it to get delivered the next day. It's been a while since I've needed overnight service and was shocked by the price. It was $100 to send it. I decided to go to the Post Office and check their price for express mail. I'm glad I did. They charged me $32. Which is still high, but I didn't have a choice. I guess the USPS still has a use.

I LOVE my business cards that Splash Print shop did. They feel so nice. The colors are vibrant. (I…read moreordered the same ones from CANVA and was disappointed!) Angela goes above and beyond with her communication and her quality is top notch!

If you want a printer who checks your artwork prior to printing, and will make recommendations for…read morecorrections, then Splash Print Shop is where you want to go. They have great attention to detail and provide high quality, top notch printing. The price is always reasonable too!

We needed a 2.5x6 banner sign for a last minute event. They got it done in 24 hours and without any…read moreridiculously high rush charges. The quality of the materials are higher than I expected for the price. The quality of our artwork looked amazing too. Customer service was top-notch, and I will never use anyone else for our large format print needs.

I had Sir Speedy print some donation envelopes and concert programs for Chandler Symphony recently…read moreand was very pleased by their quality of service and promptness. Their prices were in line with my quantities and they were very happy to handle both jobs for me. I highly recommend them for business printing!

I called this afternoon looking for some answers and pricing on foamcore. I was lucky to have…read moreStephanie answer the phone. Stephanie answered all of my questions and provided the best customer service. She was so nice! SpeedPro is lucky to have her!

SpeedPro is amazing! I needed some printing done on an acrylic blank for my wedding seating chart…read moreand they absolutely exceeded my expectations. The staff were super friendly and helpful and Chris could see my vision for the sign right away. 10/10, will absolutely use them again for any future printing needs!