A corporate-owned veterinary clinic. Same owners own this place and Sun City Animal Hospital. The vet was decent but they nickel & dimed me when I needed a second-opinion on my senior dog. (And still didn't diagnose the presenting problem). I'm beyond aggravated b/c they are not patient-centered here. Probably okay if you are just doing annual exams or vaccines but if you have an animal who needs ongoing, comprehensive care you'll need to take out a second mortgage to get quality care here. I do not recommend because they saw my dog for a full appointment, complete with full blood panel, then, two weeks later demanded my dog be seen for another full appointment before prescribing pain treatment for him. Ridiculous. read more

Your pet will be in the best hands here, no question. I'm so relieved we found this veterinary clinic. After recently moving our dog over, I couldn't be happier with the care, honesty, and genuine compassion this team shows. The staff is incredible, never once have they tried to upsell treatments or medications. They only recommend what's truly needed, and that kind of integrity is rare. A beautiful example of their heart, we adopted two sweet cats that were born there because their mom was rescued as a stray, completely free, because they just wanted to see them in a loving home. Now, all five of our animals will be coming here for their care. The clinic itself is clean, well-organized, and respectful. One small but deeply meaningful touch they light a candle whenever a pet is crossing the rainbow bridge, honoring them with such tenderness. This place goes above and beyond. We're beyond grateful to have found them. read more

Camelwest Animal Hospital - The 2 cats we adopted for free from here, tarot & eevee. - Veterinarians Near Me - Phoenix, Arizona

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I've been taking my macaws and cockatoos to Dr. McCreedy for over 20 years. She is an amazing vet with outstanding skill and an abundance of knowledge. I will continue to trust her with my family members care...because they're NOT just animals, they're part of our family. read more

Camelwest Animal Hospital - Rhett - Veterinarians Near Me - Phoenix, Arizona

We brought our cat in for coughing. The vet, who is no longer there, told us we didn't need to spent $$$$ in treatment and assured us that his coughing wasn't severe. I appreciated the honesty, as other vets elsewhere have pushed for tests and expensive meds. We told her we wanted another cat for our cat, and she brought out 5 kittens that were just born in their office from a local stray. We ended up adopting two kittens who have our whole hearts! While our original vet is no longer there, all the vets we've seen for our 3 cats and 2 dogs have been incredible and kind. Our kittens (now 7 months old) just had spay surgeries and the team was so sweet and assuring for this anxious cat mom. We're so grateful for the entire team at Camelwest! Lots of love from Eevee, Tarot, Anakin, Lua, and Bear! Thanks for keeping our babies healthy! read more

WOULD NOT RECOMMEND! Super frustrating experience. I booked my appointment online, and received a confirmation email saying everything was booked successfully. Then, at 5:20pm the day before my appointment, I get a text saying my appointment was cancelled due to failure to pay a $50 deposit that at I wasn't told about. The message said they called me; they didn't. Also said to call the office with any questions, but when I tried to call, the answering machine said they closed at 5pm. Ended up having to take my dogs to an urgent care vet instead, since we were going out of town the next day. I will never be a client here based on my experience and would not recommend this place to anyone who wants clear communication. read more

Camelwest Animal Hospital - Cancellation notice - Veterinarians Near Me - Phoenix, Arizona

The front desk was so sweet and made our first visit so easy. I can't say enough great things about them. Our nurse was nice, she quickly looked the boys over and took their subjective information. The vet was a kind lady, but it didn't seem like she was 100% familiar with rabbits. One of my rabbits is quite the stubborn bun, but when they go to get groomed, our groomer handles them exceptionally well, so that is what I was comparing it to. read more

Camelwest Animal Hospital - 2 bunnies waiting for their check up - Veterinarians Near Me - Phoenix, Arizona

Dr. Sharon Pollard is absolutely amazing! The clinic and all the staff are amazing as well. I brought my red eared slider, Skynyrd, in for a medical concern. She was diagnosed with an upper respiratory infection. Everyone there is very knowledgeable and helped me with my lack of education on my red eared slider. The clinic is spotless and I will bring all of my fur babies, and my aquatic baby, to Camel West animal Hospital. read more

I always like to give people the benefit of the doubt! Let me start out by saying this was the worst vet experience I have ever had with a 6-month-old German Shepherd puppy. Also have a 3-year-old husky and never experience a negative approach taken as soon as I walked in the door. My puppy had been having digestive problems, vomiting, diarrhea and she wasn't at the precise weight for 6 months. Let me summarize! The receptionist was rude, nasty, disrespectful and had no sensitivity to how she approached me. I am 55 years old, very patient, outgoing and demand respect, mindfulness when I'm spending my money at any establishment. I tried to get an appointment at Petco but it was so far out they didn't have any openings. Yes my puppy behaved very badly I have never seen her like that before. She did not like the smell, the surroundings and the atmosphere at all. It was really weird seeing her behave that way. Veterinarian Sander was who handled our visit. Once my puppy came back from getting her labs done I asked Ms Sanders did she weigh her! Her response yes 21 lb. That didn't sound right to me so I just left it there. Today is Saturday April 13th Petco owed me a visit so we did that today. Yalla My German Shepherd 6-month-old puppy is 27.5 lb. Clearly Ms Sanders didn't weigh her. This is where I talk about giving the benefit of the doubt. I didn't feel right about this visit at all and will not be returning. I made a suggestion to Ms Sanders that the receptionist be more mindful with their approach when dealing with customers. read more

Camelwest Animal Hospital - The pretty expensive bill - Veterinarians Near Me - Phoenix, Arizona

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Camelwest Animal Hospital has been caring for our pets for years. Everyone from the front office staff to the techs and the doctors are loving and caring people. One of our dogs got Valley Fever, the staff has be caring for her and helping us out. The only thing I wished, is that when she was diagnosed, I had no idea what Valley Fever was, so I had to do all of my own research. It would have been really nice if the doctor would have taken time to explain the disease, and its treatment to me just to help me understand and to put my mind at ease. I have gone to two different websites seeking information about this nasty disease and while speaking to the doctor, in office about it, either she is uneducated about the disease as well or the information online is outdated, because she has said "Oh that has nothing to do with Valley Fever" but I read about it on the website dedicated to information on Valley Fever in dogs. So someone is wrong. ‍ read more

My pookie bear was treated and helped for since he's been a baby best vet ever any Dr vet he sees is always so great with him read more

Camelwest Animal Hospital - Pookie bear - Veterinarians Near Me - Phoenix, Arizona

Every contact with this office was positive. Dr. McCready is so kind. She took so much time figuring out what was wrong with my dogs skin. She is engaging and listens. It also did not charge an arm and leg! Highly recommend. read more

They charge a $50 reservation fee, which you have to pay over the phone. They canceled my first appointment. Then I paid the fee for the second. I showed up 10 minutes late, and they said they would cancel my appointment unless I paid an extra fee. read more

We need to see a vet because our fur baby has been sick to his stomach for almost a week and we were no where near home so I booked an appointment for the next day and from the time we walked in to the time we left, everyone was professional, helpful, and super kind. The vet was wonderful at answering our questions and told us exactly what to do to help our fur baby!! Highly recommended!! read more

Awesome place. Worked with our family to have make it work for the care of our Lucky. Great place with great vets, Would recommend.

After working with the team and the doctors, we worked on a plan for our dog. The staff has been nicer and my dog is still alive and being treated. I appreciate that they have been willing to work with us after a rocky start. read more

So happy we came after multiple fail attempts of trying to get rid of Nuggets hives ourselves. If you're looking for a professional, friendly and experienced place this is the place to go to. Recently moved to the area and got lucky on our first try. The shampoo that dr mccready recommended cleared up his flare up instantly and we learned so much to improve our lil pups life too read more

Camelwest Animal Hospital - Already healthier coat and skin after one use of the shampoo they recommended - Veterinarians Near Me - Phoenix, Arizona

My dog was put down on November 17 due to kidney failure. Took 26 days to get his ashes back. The girl at the front desk is rude and this place literally shouldn't be open. Enough said. read more

Camelwest Animal Hospital - Rip Blaich - Veterinarians Near Me - Phoenix, Arizona

This review is long overdue. In February of this year, I noticed my bunny Alice did not eat one day and looked like she was in pain. GI issues with rabbits are a life or death situation, it's the silent killer for them. As there's no emergency vets that take rabbits nearby I started calling every vet in the valley that sees rabbits and none could get Alice in, not even our normal vet. I called Camelwest and they were able to get Alice in right away that morning. Dr McCready was so caring and and was able to help save Alice's life. She explained everything very thoroughly and let me know all possible options. She even called me a few days after the appointment to check in on Alice!! I've never had a vet call to check inI was able to get a follow up appointment the next week as well. I was sent home with extra medicine just in case Alice had another issue. I can tell that Dr McCready legitimately cared about Alice and wanted to make sure she would be ok. If I didn't live so far away I would switch over to her and bring my dogs to this vet practice as well. Thank you again for saving my sweet Alice. read more

Camelwest Animal Hospital - Alice - Veterinarians Near Me - Phoenix, Arizona

We lost our dog after four years because of a bad reaction to a vaccine. Dr Mcready was as devastated as we were. She called us personally several times and reached out to the vaccine manufacturers with details so they could learn from our experience. This was her first experience with this type of negative reaction. She did not have to do this but she did. All of our animals (three dogs, three birds) were taken to this vet over the years. Sadly all passed over time. We would recommend them for their compassion and concern with all of our animals. We would not have used any other vet... besides the animal hospitals when our fur babies were sick on off hours. read more

We switched to this office after many years with the same veterinarian office. We wanted a vet clinic that wouldn't discriminate against our dog Scorpio because he's a pittie. Dr. Flick provided his wellness exam and Dr. Sander provided care for his vaccines. We could not be happier with their services. Be patient with them during covid they're doing the best they can. They will call you on the phone during your pets visit and they take payments over the phone. Keep up the amazing work. read more

Camelwest Animal Hospital - After many years with the same veterinarian office we decided to switch after we rescued Scorpio. - Veterinarians Near Me - Phoenix, Arizona

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Unfortunately, they gave my bunny two doses of pain meds, which killed him. It was supposed to be two doses of hydrating fluid. I wouldn't take any animal here based on what was clearly said to my husband and I that they were giving him more fluid and instead gave him another pain med shot reflected in our bill. We were led to believe he would get better. It was stated to give him critical care feeding at 9 p.m. and instead died minutes after we left the facility. I was trying to help my bunny, and this is what they did to him. I wouldn't trust taking an animal here based on our unfortunate experience. Horrible! read more

Dr. Nicole McCready is absolutely fantastic!! Truly she is a breathe of fresh air. I came to Camelwest after leaving a vet clinic of 5 years seeking better care for my 2 Labs & Cat. Within the first 15 minutes of our phone call Dr. McCready demonstrated more understanding, compassion and professionalism then I had in the last 5 years at a previous veterinary office. She treated our specific case with a lot of care and dedication. When I was told by a previous vet my Lab would without a doubt need surgery Dr. McCready came up with a great game plan and what steps to take before we need to consider surgery. Saving me a lot of stress and worry. She is without a doubt who I will see time and time again. I would whole heartedly recommend Dr. McCready to all my family and friends. Thanks again for taking such great care of Maggie & Morgan. read more

I have been coming here with my golden retriever since she was a puppy. She is 9 now. I trust the veterinarians here with any health needs from surgical procedures to routine visits. The medical bills are always within reason. I never have to wait long for or during appointments. Even though I live 30 minutes away, I continue to bring my dogs here because of their excellent care and services. Thank you Camelwest! read more

I trust them whole heartedly. I'm a new bun mom and even tho I do so much research there's still so much more to learn to give the best care for any pet! My first check up with my baby bunny was with Dr. McCready it went great! I've never had the best experience with a vet before til my cousin recommended CAMELWEST to me. I can tell they genuinely care for our fur babies and so very informative. Answer all my questions! My 2nd visit was with Dr. Polland when I had to spay my bunny. I was so nervous and scared but they reassured me and told me what I needed to do too. Daisy my bunny was better the next day! She was so happy she was back to herself. Her spay was $527.27 I PAID IN FULL! Yes, it can be pricy but wouldn't u want the best care in the world for your fur baby? I WOULD! I live far, in Gilbert and they're worth the drive and worth every penny! Dr. Pollard and her team are AMAZING! read more

Camelwest Animal Hospital - Me & Daisy waiting for her 1st check up 3 - Veterinarians Near Me - Phoenix, Arizona

the vets are good - the front desk is unfriendly - they are way over priced- they nickel and dime you to death. read more

The vets are great here, the front desk staff needs some improvement. Jasmine was very rude to me. I asked to book my next appointment and they asked for what, and I asked what shots were next for our puppy? She barked back at me telling me I should know how old my dog is and what shots were up next. I stated that's what I was trying to clarify and after 4 times of asking to schedule my next visit, they finally understood and scheduled the appointments. Was a terrible and embarrassing experience as I just asked to schedule an appointment and received a lecture on how I should know my dogs shot schedule as a new dog parent. Cool. read more

These guys havr been taking care of my puppy since he was 6 weeks old. Always they make the visit easy and enjoyble for the both of us. Thank you to all the staff. Bentley is our world. read more

Camelwest Animal Hospital - My love - Veterinarians Near Me - Phoenix, Arizona

Where to start with this place in the short 2 visits I will ever make there again. My dog had a broken toe so I found these guys and they had good reviews so I wanted to get it taken ASAP so I went there and not the New River Vet where I normally do. We got everything taken care of and they were great at first. Here's where it all went down hill. I went in and with their recommendations to have them wrap it and put a splint on it. They act as they have never put a splint on a large dog knew what they were doing. Not 3 hours later it had pretty much fallen off so I took it off completely. It was discomforting and a $70 band aid more the less. Let's remember he was on pain meds and laying around, he wasn't running or anything to make it fall off. So I emailed back and said to drop 4 appointments, one a week to change the bandage, which was another $55 each visit. They wanted me to sign some paper that I wasn't following Dr. Sanders recommendations, not saying he wasn't taken care of because he was, just not by Dr. Sanders. But when I didn't want to do what the doctor asked, they pretty much turned into a**holes and tried acting in a demanding way, sorry but that doesn't fly for me. I got the emails to prove it. I've never had a worse vet experience in my life, not sure who these people are but they should stop trying to bully people because they wanted to do something different. I just laughed and said okay. Moral of the story is, don't waste your time with these guys, I will be going back to see Dr. Sara at our vet in New river. Best vet Iv'e ever dealed with unlike these clowns. read more

This new COVID policy you guys have is really dumb! The fact that you take the dogs in the clinic and the owners stay in the car is Really unacceptable but hey everyone has there new policies! But other than that, they were great! read more

They took my case when no one else would. Thank you for helping Hinano(means pineapple In Hawaiian I adopted her there) with her infection. She is almost all cured. I went in as a walk in after no one else would take me. I was blown away by their enthusiasm even though they were very busy to the point to where they are now my primary care provider to my girls. I waited for a while but I was a walk in I understand what they go through the fact that they got me a room blew me away. Thank you Doctor Flip( sorry if I butchered your name) Sincerely the Valencia Family. read more

Our pug was a new patient for this office. During the call for scheduling no one mentioned that you cannot go inside and that someone will come out to get your dog. So it was a surprise for when my husband and daughter showed up with our pug that they wouldn't be let in. I was on the phone with my husband at the time and he was frustrated and he mentioned that he was unhappy and didn't understand why he had to wait outside when the office is huge and social distancing could be utilized. We get worried about not being with our dogs, because things DO happen and we feel we have a right to protect our family member. But my husband conceded. The interaction was only seconds long and my pug went inside. Since I was on the phone the whole time I know he hardly raised his voice, he only voiced his frustration. No apology, nothing from the person who took our dog. Despite everything we really liked the care our pug received. Until we got a letter in the mail saying we have been cancelled as patients! Well fine then, you don't need our money! Fact: you didn't tell us we would have to wait in our vehicle Fact: my husband was frustrated yes, but polite, I was on the phone with him, I heard the girl on the other side and I heard them take our dog Fact: the interaction between my husband and this person was short Fact: my husband didn't say a word when our dog came back out. Fact: we where happy with the care Fact: we won't be back! Edited to add: if you where so upset over my husband then why even take the dog???? You guys could have given us our dog bag and told him to be on his way. Instead you chose to take our money and then cancel us as patients! Hope you enjoy that 300 bucks! read more

Carrie Sander and her team provide exceptional service each visit. I have a dog and cat that both go to their offices and every visit is worth the cost. They take time to go over what they did, how they are doing and provide options if they need additional work or medicine. The have also supported me outside of the office which you don't get very often with vets. I highly recommend using Camelwest for all your pets needs. They will take care of you and your pet how they should be taken care of. I will never go to another vet. read more

Camelwest has helped me out a bunch with my first pet! They've answered all doubts and questions when I visit! I am alot more well informed! I will even call then and ask them They also show alot of love to my German Shepherd puppy! Thank you Camelwest read more

Camelwest Animal Hospital - Echo and I are always treated very well! - Veterinarians Near Me - Phoenix, Arizona

I took my rabbit Mia for the first time to get her nails trimmed, it took around 5 minutes which I was surprised because my rabbit doesn't like to be held, so I left it up to the pros and they said she did well which I was happy about. She can now hop more comfortably. They were also very kind and knowledgeable about all the questions I had. I will definitely be back again. read more

Camelwest Animal Hospital - Veterinarians Near Me - Phoenix, Arizona

Terrible service to their patients. Even long-term ones. The office girl Gabby was so rude and hurtful! She scoffed at me and even abruptly put me on hold. My dog has been going there since he was born, and he is 3, almost 4 now. I called because he was vomiting blood and I needed an X-ray to know the next steps. She told me there was NO way they had time for that. So I asked her to verify with the doctor and she refused. They have NO care whatsoever for animals. She purposely put me on hold and kept refreshing it when it would ring through. I will be reporting to the BBB! So sad. read more

This was my first visit and I'm grateful for having found this hospital. Dr. McCready and the staff are very friendly and professional. Being a first time puppy grandpa I was nervous to say the least but Dr. McCready took her time to explain everything I should expect during my dogs pregnancy. Overall it was a great experience. Highly recommend! read more

Dr McCready and the caring staff at Camelwest saved my cat's life. He was a feral with a degloved tail and rear which had been that way for approximately 2 years as a feral visiting our family. We finally built enough trust and captured him, then was told by the shelter that he was too sick for treatment. So, then we took him to Dr McCready (already the vet for our house cats) and she said that if we were willing to be patient, she was eager to try a few ideas to help him. We gave him TLC at home while Dr McCready treated him each week until his skin grew back enough to amputate the degloved tail. Treatment took about 4 months, then several more trying to get his continuous infections to heal. After about 9 months he was finally healed. He was no longer feral because we had been loving him, and he decided to live with us. We are so grateful for the care given to him at Camelwest. It truly saved his life. The staff and Dr McCready really care about their patients and they are amazing at what they do. Another vet might've recommended putting him down but Dr McCready said let's try a few things first and it worked. Forever grateful to her and her staff. read more

Camelwest Animal Hospital - This is shortly after the amputation, 4 months after weekly treatments. The before picture is too bloody and gory. Thank you Dr McCready! - Veterinarians Near Me - Phoenix, Arizona

I brought Bella into the facility for an emergency, I could not have asked for anything more than the treatment and compassion we received. They worked us right in. This is such an amazing place. It doesn't matter which Dr or assistant you see. For such a horrible outcome, you all helped more than a meal than you can ever express. I've been coming here for years now, and will continue. Simply amazing customer service for all involved. read more

I've been taking our dogs here since they opened this location and every time we go, the staff and doctors are so nice. You can tell they truly love what they do. read more

Unfortunately, since we are still living in a "Covid" world many experiences are greatly affected. I am new in town and needed a new vet for my fur child Rambo. You read that right...fur child not a dog. Anyway, CamelWest is literally across the street so I thought it would be a good fit, nice and close. I scheduled the appointment for Rambo, just a checkup and he needed a refill on his flea and tick meds. I was called the two days before to confirm the appointment and was told they were doing "curbside check-in" and that I was going to be sent a client intake form via text to complete before. I did see a review after all of this of a person who was upset that she did not get to go inside with her dog for the appointment SO I was already prepared for that but still kept the appointment. Our appointment was at 8 am and I was instructed to call when we got there but not before 8 am as the phones do not come on until then. I am always early so Rambo and I waited in the car as we saw a vet tech bouncing in and out speaking to the car next to me. Right at 8 am I called to "check-in" and let them know we were here. Shortly after the vet tech came out and asked me a few questions. Since we are new I had Rambo's records and his medications in hand. Very nice sweet girl. She went back in and came out to get Rambo who almost pulled her down the street, sorry! He is a 92 pound GSD and was nervous. I of course was not allowed to go in with him and I knew he was stressed. about 10 to 15 minutes later the Doctor called me on my cell to update me on the findings of Rambo's visit. And shortly after Rambo was brought back to me and I loaded him up and took him home and showered him with treats. I want to make it clear that the staff was very nice and friendly and I felt like Rambo was in good hands or I would have NEVER let him go in. My 3-star review is for the simple fact that the world is reopening and we should be moving past "contactless visits" and "curbside check-in" in my opinion. I am happy to update a review when I can actually go in and meet the Vet. The Doctor wants to see him back in 2 weeks to follow up BUT I will not go through that again. When I can go inside, we will be back. SO, if your animal is anxious or can't be without you DO NOT SCHEDULE yet, wait. read more

Camelwest Animal Hospital - The view from my car since I could not go inside #covid - Veterinarians Near Me - Phoenix, Arizona

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