Great Veteran Hospital…read more Friendly, helpful and caring staff. All wonderful from the receptionist to the Vets and everyone in between. We've been going to Stack's ever since we moved into the area and could not be happier with the quality of sincere care from day one. Yes, a total Friends and Family recommendations.

Took our Rhodesian Ridgeback there forever. The last two years we complained that he had lumps on…read morehis body asking what they were from. Then he developed a severe limp and they put him on gabapentin, again we called and repeatedly brought him in for exams and consistently called about him having a problem with the drug not helping him. At this point I insisted on xrays and ultrasound be done, they had us do bloodwork and told us if we paid an extra $89 for an official pancreatitis test that would be definitive diagnosis that would give us the result that we needed. They could not perform an ultrasound so we had to take him to the emergency vet on Bridge Street in a Syracuse. Come to find out our dog did not have pancreatitis as the vet said the blood test revealed but had full pledge lymphoma, (his neck and jaw presented with hard nodules by the ex vet) and we had to put him down. The emergency vet said the blood test that Stacks office gave us for pancreatitis was not a definitive test for that. So which is it? So disgusted with the lack of concern given toward our dog. It wasn't until i insisted on testing because I was concerned of cancer that a closer look was finally given by the Stack Vet. Extremely upset that we had to put our dog down. Think twice about going there. They gouge you for pricing and never addressed his health until i threatened legal action.

Friendly, professional staff. Clean facility. The Vet Techs kick ass. LVAH, thanks for taking care…read moreof my fur baby!

Excellent staff at LVAH. Dr. Pinneo is the best veterinarian in CNY. I took my 16 year old cat who…read moreI thought would have to be put down and he saved her life. Best Animal Hospital in Syracuse and a very caring doctor. Mark Klenz 7/15/2025

Excellent care and staff but at a price! Unfortunately, I did not like my old vet and decided to…read moretry Fairmount. I love every vet that I have dealt with. I especially like Dr. Bailey-she saw my cat yesterday who has a tumor. She was very empathetic and reviewed the options with me and what she felt was the best course of treatment. She also saw my Cane Corso at his last visit. He is very large and my prior vet was not the best with him. Dr Bailey was wonderful! Steep prices but I am willing to pay them for the service and care received there!

Compassion and caring. We called on Monday to see if we could get out boys appointment moved. He…read morehad an appointment for Tuesday afternoon. We explained we did not have the cash on hand for the animal emergency room. They would not fit him in nor add him to the end of the day. We lost him the next morning. There is no reason he is not with us today. Except for thier refusal to fit him in.

Dr Nichols is very caring. He goes the extra mile to care for animals. I highly recommend!read more

Dr Nichols uses DIRTY NEEDLES…read more My amazing vet passed away who cared for my pets for 25+ years. so I chose Dr Nichols to try for my dogs moving forward. During my first visit he lifted my 75lb lab up on to his exam table by her leash - I should have known then this was not the vet for us. He proceeded to give her spring shots & I thought I had observed him cleaning a used needle with rubbing alcohol but thought no way this couldn't be happening . Right who does this ? Second visit she needed a shot & again I observed him turn to his bottle of rubbing alcohol ,he pumped a few pumps into a cotton ball , grabbed the small vile of vaccine to which the needle was clearly stored in it , he took out the needle , rubbed it generously with alcohol , stuck it back in the vile ,drew up the med & gave my dog a shot. A shot using a dirty used not sterile needle !!! I Couldn't believe this I was shocked I called him the next day - he returned my call & I asked him "did you use a dirty needle on my dog yesterday " ? He replied " yes I use them more than once I've been doing it this way for years it's no different than poking through your dogs dirty skin & hair . I rinse them in water then with alcohol " . I'm in total disbelief at this point & I asked how do clients get a clean needle he said " well you have to request one" I repeated if we want a clean sterile new needle for our animals shots we need to request one he replied "yes" . He then asked me if there was anything wrong with my dog - I said well I've been at work all morning , I am not a Dr so I'm not entirely sure . He said " well if there's something wrong with your dog bring her back & I'll fix her for free. Oh hell no I'll never step foot in this filthy dump ever again. Shame on those working there who know this happens with every single animal & doesn't speak up - you are just as much at fault ! Speak up this is wrong WOW just wow If you take your fur babies to Nichols in Skaneateles I strongly urge you to try to find a vet that doesn't run their practice this way , one who offers clean new sterile needles for your animals . & one who cares about animals . Lord only knows what happens behind his closed doors in surgery . If your questioning my experience & are I. Just as much disbelief as I was go ahead & call him , ask him if he uses new needles for every vaccine on your animal , ask him if your baby was stuck with a used needle . Go ahead & ask him .

Dr Ambrosie has been great with all 4 of my dogs. They've been able to get our dogs in when they…read moreneeded treatment. I moved and had a relationship with my previous vet for 18 years so it was scary for me to trust another vet.

Apparently there is a problem with Lake Country Vet in Marcellus when you cannot get your sick pet…read morein to see a doctor on the same day you call. Unfortunately, I experienced this situation multiple times.

So marcellus veterinary hospital is the worst. Called to see about making an appointment for a…read moresecond opinion and the rude snotty secretary put me on hold and gave the phone to a nasty witch who said that even though they would only charge x amount for the surgery my dog needs, they will NOT see my dog because she has another vet. She was not at all pleasant about it either. I would not sens my worst enemy to that snotty bitch.

Dr. Kraai is an amazing vet who truly loves his job and our pets. Very affordable and quick apptsread more

Ive been going to Lyncourt Vet since it opened. Way before any of their "team" worked there.The…read moreoriginal kind compassionate DVMs have retired. Honestly, I should have left a long time ago but just stayed because it's a couple blocks away. About 2 months ago I had to practically beg for them to see my dog because she had been vomiting non stop. Meanwhile, I spent close to $10,000 the prior year between dental and yearly exams for my three dogs (not to mention in the middle of the dental procedure they tired to get me for an additional $1,000). Unfortunately, I happened to get my least favorite DMV Dr Shopchak. My dog's kidneys were shutting down and Dr Shopchak was telling me that it's been so busy she couldn't even take a break. Did she honestly think I cared whether she got a break or not? Cry on someone else's shoulder because my only interest was how sick my dog was. At that point I knew immediately I would never step foot in there again. I brought my dog to Cornell the next day and they had the nerve to call me and say if she needs anything else just let them know. Are you kidding me like I said I had to beg to get my dog into Lyncourt 2 days prior. I could list a hundred reasons why a pet owner should never step foot in that office. Do yourself a favor if you care about your pets go elsewhere. However, if you want to spend a boatload of cash for mediocre service Lyncourt is your vet! What could improve first step get rid of Shopchak and replace her with a kind compassionate DMV and no one needs your videos on what to expect at your pet's appointment. Also do yourself a favor and review the pet's chart before you step into the exam room instead acting like it's your first day on the job. I've toyed with writing this review for weeks thinking maybe it's best just to switch vets and go away quietly BUT it's more important to make people aware of what it's really like there. They're in it for the cash not for the benefit of our precious pets.

I was taking my fur baby rosie here for a very long time until her passing recently, they all…read morewere so compassionate caring loving and so very professional .

The staff and Doctors are always helpful and kind with top notch care! I have always received…read morequality care with all of my pets. I highly recommend this veterinary clinic

If I could give them less than a one I would. We had been with them for 20 plus years and 4 pets…read more Because of a lack of communication and a lie on Dr. Gills side, emotions escalated over our 9 year old cat who needed dental work done. They had to perform an ultrasound to see why he seemed to have labored breathing. (We brought this up with them since we got the cat and they said he wasn't in any pain so we need not worry about it). We waited all day to hear how he made out with ultrasound. They said they called us, but we have no record on our phone that they did. At the end of the day my husband finally received a text to call. He did and we found out that they didn't do anything for his abscesses teeth because come to find out he has a herniated diaphragm!!!We were not so happy in their lack of communication. They said they called multiple times, yet we have no record of that. They have both of our phone numbers. When we went to pick up our cat, we paid for the ultrasound. I asked what we should do now because he would most definitely be in pain again and not be able to eat. We didn't get an answer so we asked to see dr. He came out in a huff, and when my husband tried to share our side he wouldn't have it and then threatened my husband. My husband did raise his voice because Dr Gill just wouldn't listen!! We left with no answers. Now 4 months later and our other cat needs her prescription food from Chewy. Chewy reached out to Dr Gill and he said we have no record of that animal!!! I guess he cares more about his pride and money then he does for our 2 cats.I tried to get answers today regarding the prescription for Chewy and I've been placed on hold and then told I will have to look into it. I asked if I would find out today and she firmly said I will look into it. Still no answers. She will be out of her food by the end of the weekend. She has severe kidney stones and gets UTI's very quickly if she eats regular food. Sad this had to happen because of a Dr and his inflated ego. Sadly I don't recommend this veterinarian at all. We will find a new veterinarian.

I had to bring my cat in unexpectedly last night, and I just want to say how grateful I am for the…read moreteam at the emergency animal hospital. From the moment we arrived, the staff were incredibly caring, compassionate, and communicative. They took the time to explain what was going on with my cat and kept me updated throughout her stay, which meant a lot during a stressful situation. I noticed some reviews criticizing wait times and costs, but that's simply the nature of emergency and acute care. Patients are triaged based on severity, and the team is doing their best to treat animals that may be in life-threatening situations. My cat was treated with kindness and professionalism, and I truly felt that the team cared about her well-being. Emergency situations are never easy, but I'm very thankful this hospital was there when we needed them. Thank you to the doctors, technicians, and support staff for the work you do.

My little dog got a hold of a small packet of rat poison. I called VMC right away to see what could…read morebe done. I spoke to five people last night and one person today. Two people last night were Maria and Libby. I don't remember the others. Last night, Maria finally told me that she is the only person that will take my calls and all she will do is hang up. She also told me not to come there, as they won't see me. Today it was Chantelle. All they do is ignore, interrupt and hang up. They care nothing about animals. I have been yelled at, I've asked for supervisors and they refuse, and I've been hung up on constantly while my dog is here in danger. They should be closed down. Supervisors don't even care, it's obvious.