Great Veteran Hospital…read more Friendly, helpful and caring staff. All wonderful from the receptionist to the Vets and everyone in between. We've been going to Stack's ever since we moved into the area and could not be happier with the quality of sincere care from day one. Yes, a total Friends and Family recommendations.

Took our Rhodesian Ridgeback there forever. The last two years we complained that he had lumps on…read morehis body asking what they were from. Then he developed a severe limp and they put him on gabapentin, again we called and repeatedly brought him in for exams and consistently called about him having a problem with the drug not helping him. At this point I insisted on xrays and ultrasound be done, they had us do bloodwork and told us if we paid an extra $89 for an official pancreatitis test that would be definitive diagnosis that would give us the result that we needed. They could not perform an ultrasound so we had to take him to the emergency vet on Bridge Street in a Syracuse. Come to find out our dog did not have pancreatitis as the vet said the blood test revealed but had full pledge lymphoma, (his neck and jaw presented with hard nodules by the ex vet) and we had to put him down. The emergency vet said the blood test that Stacks office gave us for pancreatitis was not a definitive test for that. So which is it? So disgusted with the lack of concern given toward our dog. It wasn't until i insisted on testing because I was concerned of cancer that a closer look was finally given by the Stack Vet. Extremely upset that we had to put our dog down. Think twice about going there. They gouge you for pricing and never addressed his health until i threatened legal action.

Dr Ambrosie has been great with all 4 of my dogs. They've been able to get our dogs in when they…read moreneeded treatment. I moved and had a relationship with my previous vet for 18 years so it was scary for me to trust another vet.

Apparently there is a problem with Lake Country Vet in Marcellus when you cannot get your sick pet…read morein to see a doctor on the same day you call. Unfortunately, I experienced this situation multiple times.

I have been bringing my 2 dogs and a cat to see Dr. Williams for 11 years. She has given my pets…read moreexcellent care. I recently had to have my 14 1/2 year old dog, Willow put down. Dr. Williams had done all she could for my Willow. She was incredibly compassionate and gave me all the time l needed! She even sent a beautiful flower arrangement. I wouldn't have my pets see anyone else for veterinary care!

I've been going to Animal Wellness for over 3 yrs and have received excellent care for my 2 dogs…read more The vet went out of way to help me get a lower price on the supplement my dog needed, she checked the internet herself. All the vet techs/receptionist are supper friendly. I changed from a vet in Auburn after a terrible experience at that office. A friend of mine recommend Animal Wellness and I plan on continuing with them.

The staff and Doctors are always helpful and kind with top notch care! I have always received…read morequality care with all of my pets. I highly recommend this veterinary clinic

If I could give them less than a one I would. We had been with them for 20 plus years and 4 pets…read more Because of a lack of communication and a lie on Dr. Gills side, emotions escalated over our 9 year old cat who needed dental work done. They had to perform an ultrasound to see why he seemed to have labored breathing. (We brought this up with them since we got the cat and they said he wasn't in any pain so we need not worry about it). We waited all day to hear how he made out with ultrasound. They said they called us, but we have no record on our phone that they did. At the end of the day my husband finally received a text to call. He did and we found out that they didn't do anything for his abscesses teeth because come to find out he has a herniated diaphragm!!!We were not so happy in their lack of communication. They said they called multiple times, yet we have no record of that. They have both of our phone numbers. When we went to pick up our cat, we paid for the ultrasound. I asked what we should do now because he would most definitely be in pain again and not be able to eat. We didn't get an answer so we asked to see dr. He came out in a huff, and when my husband tried to share our side he wouldn't have it and then threatened my husband. My husband did raise his voice because Dr Gill just wouldn't listen!! We left with no answers. Now 4 months later and our other cat needs her prescription food from Chewy. Chewy reached out to Dr Gill and he said we have no record of that animal!!! I guess he cares more about his pride and money then he does for our 2 cats.I tried to get answers today regarding the prescription for Chewy and I've been placed on hold and then told I will have to look into it. I asked if I would find out today and she firmly said I will look into it. Still no answers. She will be out of her food by the end of the weekend. She has severe kidney stones and gets UTI's very quickly if she eats regular food. Sad this had to happen because of a Dr and his inflated ego. Sadly I don't recommend this veterinarian at all. We will find a new veterinarian.

Friendly, professional staff. Clean facility. The Vet Techs kick ass. LVAH, thanks for taking care…read moreof my fur baby!

Excellent staff at LVAH. Dr. Pinneo is the best veterinarian in CNY. I took my 16 year old cat who…read moreI thought would have to be put down and he saved her life. Best Animal Hospital in Syracuse and a very caring doctor. Mark Klenz 7/15/2025

So marcellus veterinary hospital is the worst. Called to see about making an appointment for a…read moresecond opinion and the rude snotty secretary put me on hold and gave the phone to a nasty witch who said that even though they would only charge x amount for the surgery my dog needs, they will NOT see my dog because she has another vet. She was not at all pleasant about it either. I would not sens my worst enemy to that snotty bitch.

Dr. Kraai is an amazing vet who truly loves his job and our pets. Very affordable and quick apptsread more

Compassion and caring. We called on Monday to see if we could get out boys appointment moved. He…read morehad an appointment for Tuesday afternoon. We explained we did not have the cash on hand for the animal emergency room. They would not fit him in nor add him to the end of the day. We lost him the next morning. There is no reason he is not with us today. Except for thier refusal to fit him in.

They did give me a quick appointment for my cat who I thought had an ear infection which was good…read morebut then I felt like I was at a used car dealership. Instead of just taking care of the problem the doctor tried to sell my husband and I on all these tests which added up to an estimated of 750.43 to 938.04!!! The tests were to see if she had any problems like thyroid. I love my cat but she is 16 years old and otherwise healthy so why go looking for problems. I almost said ok but then my husband talked some sense into me. We walked out paying 166.93 for the medicine and testing the puss from the ear (we got a free exam for new patient) but that was a circus getting the coupon online. We had to ask several times to get the 86.25 exam charge off the bill. I think 166.93 was high just for 2 types of medicine for her ear infection and testing the puss. I'll keep looking for another local vet office (not a corporation like this office is) for my 2 cats.

I brought my 2 cats in because one had an ear infection with symptoms, but the other had no…read moresymptoms. I was told that this one had an ear infection too so he was treated and both had their ears cleaned. When we got home, the symptom-free cat could not keep his balance and was falling constantly and would not eat or drink. Besides being billed an exorbitant amount for an ear infection, when I brought him back to see if they could fix him, I got charged another exorbitant amount. What they did didn't make any difference at all. I was forced to take him to the emergency clinic as it was the weekend and he wasn't eating or drinking and falling constantly. I was told that his eardrum had been punctured. He was treated correctly and is now getting better and starting to eat and drink. I have changed vets! After all is said and done, an ear infection has cost me $1500.00 and a LOT of anxiety!

Very pleased with the professional service. Dr Green is great. We will be back highly recommend.read more

Caring staff and very good vet. Will continue using them for my kitty's needs…read more Easy to schedule appointment when needed.

Not a good solution for my pups skincare issue. Disappointed to be looking for a new vet :(read more

630 appt. They called at 845.I know they were busy but just say you cant take any appts on that dayread more

Tuesday October 29th I had to say goodbye to a healthy happy 6yr old dog that had many more years…read moreof joie de vivre in her. I had to say goodbye to her because of incompetency (or laziness) of this veterinarian. My family dog went out of state with my father to visit family and enjoy the outdoors. She found herself sniffing in barn just for a moment before she immediately called back because there was rat poison inside. My father took her here the same day he returned albeit she showed no signs of illness. He did this again 2 additional times to make sure she was okay over a period of 14days, and to have any bloodwork done or testing. That's 14days and 3 visits this veterinarian had to figure out any illness and the solution. During these two weeks she went from her normal joyful energetic self to a bit languid and out of sorts. The vet mentioned that her red blood count was a bit low, going from 47 on an initial visit to 33 on her 3rd and last visit she would have here. The vet stated they would check her again tomorrow but weren't concerned. That night while at home Ginger had trouble breathing, as this vet wasn't open, we immediately drove her to Cornell but she didn't make it the 45mins and passed away in the car 15mins before arriving. The emergency vet at Cornell looked at her and her bloodwork and said that based on her red blood count numbers she had been bleeding internally. Not only did this vet not diagnose my dogs illness, they let her suffer for 2weeks all the while we thought we were doing everything we could by bringing her 3times to be examined and have tests run. Let this be a lesson for anyone, if your animal is a family member take them to a vet that shows they care by being competent knowledgeable and compassionate veterinarians, not by empty words and vapid statements to say they care. I will never trust a diagnosis from this vet nor will I bring any future pet/family member nor would I recommend them to anyone. Do your research, find a knowledgeable staffed vet and take advantage of the resources that may be a bit further of a drive because the feeling that you let your dog down and failed them by bringing them here pales in comparison to any additional short term fees or time driving. Trust and believe I will not make this mistake again, I care far too much about my pets to give them substandard care.