Im a long term resident. The tennant experience varios with the manager at the time. There have…read morebeen some good industrious managers and others with no other word to use "lazy and ineffective". Grnerally over the years the quality of service to residents have been on a constant downward spiral. They have one of the longest leases in the industry lean in total favor to Hignell. Reasonableness has gone out the window and policy sections are cited by management ad nauseum. The grounds are spacious with a lot of green area and a walk along the creek. They advertise that these are luxury apartments, the grounds are not kept up to a luxury standard. Maintenane is quick and well done. Be careful eating the Wednesday mirning breakfast. The manager prepares the breakfast and he does not have a food handlers licence which he should have. The photos of the beautiful clubhouse are totally misleading to reality. Eating table are lefy out 7/365 ,making the clubhouse look like a frat dining hall because the manager does not want to take them down and set them up when needed. The current managers office is a total cluttered dark hole. He drops the ball frequently. The kitchen is not cleaned to a luxury standard and counter are always cluttered.

I went to Sterling Oaks to visit a family member and was treated very rudely by a member of their…read morestaff. It was totally unacceptable and she made me feel like I was there in the wrong. I would think twice about renting an apartment from this complex if these are the types of people they hire.

Great so far! My…read moreunit was sparkling clean at move-in, and the complex is very well-kept and quiet, apart from a little highway noise in the units closest to Highway 32. The on site management is pleasant and seems genuinely interested in the tenants' happiness. The construction seems quite recent, as if this was about the last of Chico's growth before new housing development took a break. Located right on the edge of Chico, it's lovely at night. You can easily see the stars to the south and the east, away from all the city lights. The floor plans are spacious, including an abundance of kitchen space and storage. The bathrooms are larger than many San Francisco bedrooms. There's a full-sized washer and dryer in each unit, which beats small capacity combined units or having to use shared facilities. Being quiet, and well-maintained, this definitely isn't a party spot for the CSUC students. I expect some faculty and serious students live here, however. The manager was very upfront about expectations for maintaining a nice atmosphere and talked about her willingness to quickly intercede if there are noise or other problems. I'll definitely take that over passive management; some other places would let a place slowly go to pieces if residents aren't actively complaining. The parking situation is good. There is one reserved, covered spot for each unit, and there's an additional pool of common parking for visitors or second cars. I can see one of the lots from my bathroom window, and I've rarely seen it near full except once when pieces of the lot were closed for repaving. The heat is gas, which is a good money saver over some other area apartments. Electric rates are high in PG&E areas, so gas saves $$$. For geeks: Comcast has DOCSIS 3.0 here, so you can sign up for 250+ megabit internet if you're feeling spendy. AT&T is usually 4 or 5 bars. Verizon and Sprint are usually full bars out here. T-Mobile often falls back to 3G. There's plenty of good food available for delivery in the area, but most guys have trouble finding this apartment complex the first time. Plan an extra wait for the taxi, if you use that. I'm a big city transplant and I'm accustomed to not having a car, but that seems almost unheard of around here. Plan to need an auto or a good bicycle. Update after about 6 years: Rent increases have been very reasonable, perhaps reflecting that other new rental construction has begun in the city. There have been few things that needed fixing, but the maintenance staff attended to it the very same day. I've yet to have a negative experience with a neighbor or any of the staff. I got a couple cats from the shelter and didn't get any grief about adding pets to my lease, and they even put up a "We've got warm hearts for cold noses" sign out front to express that pets are welcome. Tip: I usually notice a sign out front advertising some rental special or other, so be sure to ask about any current offers instead of taking whatever's listed online.

Horrible place to live, they got my last review taken down. The management is degrading and…read morebelittling, and the maintenance man Skip is very invasive of personal space. The manager Sandy is extremely rude, and very unresponsive. Everything in the apartments is on the verge of breaking. Do yourself a favor and Skip out on this place

I contacted Country Lane Apartments several times, inquiring about their apartments. When I first…read morecontacted them, the price of the apartments were $1150. I was placed on a waiting list. The list never changed in the two years I contacted them. Then when I contacted them a few months later, the price of the apartments were $1250, still a good price for what you got. Then, when I contacted them a few months later, the prices had shot up to $1385. As you can see from the photos, they raised their prices to $1385 while there was a massive homeless encampment adjacent to the property. I asked the property manager if they had made any improvements to the properties to raise the price so much. The property manager said the apartments had not been updated or improved. My conclusion is that they simply raised the prices because other luxury apartments have been built in Chico. They also gave me a rather rude response. If this wasn't bad enough, Country Lane Apartments complained to Yelp about my review not containing enough details about my interaction with the property and had my Yelp review taken down. That is a violation of my free speech. Country Lane Apartments is corrupt from top to bottom.

My roommate and I have lived here for a little over a year, and we love it! I love that the…read moreapartments look more like homes than apartment buildings. It's the perfect amount of space for us two and our little cat. We love the pool table in the rec room, and the complex has a pool and hot tub. Very cute and quiet place to live.

I both lived at and worked for this apartment complex years back and it was a great experience. The…read moreapartments were nicely done (newly remodeled) and very clean, maintenance was prompt, the grounds are beautiful with many mature trees, parking was easy, they have 2 pools, a hot tub, tennis courts, a gym and an entertainment room that you can rent out for events. The complex is very quiet as well. This was by far my favorite place to live in all of my years of renting.

Nice place to live. Landscape is done weekly! Porches equipped with bbqs and it stays very quiet!read more

Love the management and staff at villa risa. i've been…read moreliving at Villa Risa for at least 16 years. Every few years I leave a review I want to see good people to look at this place in a good way as we have some great neighbors. I was shocked to read a review that was just posted by someone who I do not know. I'm sort of taken back because I have had nothing but total respect from and to the management here and at their corporate office. As the years go by, I cherish this place even more I can sincerely state that every maintenance request I've ever made was dealt with properly and I was a comment made about a former maintenance superintendent. I'm only gonna say first about mr T, I know this guy real well and for somebody to say they were threatened by him. I would say there's something screwy about that comment, T is a credit to the community in so many ways you would not even know. As maintenance supervisor here at Villa Risa for many years I will note that he has been gone for a year working at another property so to say that he is rude and intimidating nonsense. And again to feel threatened by T ,that is absolute nonsense. as for our manager Callie I have watched her and interacted with her since she started working here, and found her always to be a capable property manager, sensitive to people's issues and also firm when she has to be because over the years we've had some nuckleheads living here. The last thing in the world that I believe she would do would be to drive somebody out of here, I would say to many the one reason people come and move out is because they're in life-changing situations or their young people dealing with the economy, as this is a premier location so to make or infer that she is making people leave this place of 300 apartments is nonsense. I don't know why somebody would make these statements but for whatever it's worth whoever wrote that should thank they're lucky stars that they're living here and to make rash judgments against somebody to say they should be fired as a 16 year resident I would say there's nobody that I met here that should be fired. We're lucky to have the people we have now and I'm gonna try to stay here as long as I can and again our friend that starts in T has not worked at villa risa in over a year and he has more than a 30 year reputation working for this company that owns all these properties so that's my statement. My name is Frank July 24, 2026.

Really nice people & a great place to live, management is very friendly, kind, and thorough which…read moregives you peace of mind- the complex is located in a safe and quiet area in a great location, units are really beautiful with up to date appliances, high ceilings, plus very recent build apartment buildings, great place to live and couldn't recommend it enough

If I could give these guys a lower rating I would. These guys are total slum lords and prey on…read moreyoung renters. They genuinely don't care about their tenants and their apartments are put together like crap. The carpets have no padding and aren't even tacked down. The washers and dryers are small and it costs a small fortune to run the air or the heat. The manager on site routinely smokes pot on his front porch and couldn't do his job to save his life.

I love living at Cameo. Issues are resolved in a timely manner and the onsite manager tries really…read morehard to keep the complex clean!

Me and my fiancée have lived her for almost three years and we have had only some issue, but no…read moreissue couldn't be solved with the help of Heather and Dillon! When I have any questions or need anything they are only a text message away! They respond fast and solve the problem even faster! I honestly wouldn't be in this apartment complex if they weren't the ones running it.

I loved living here, it was really close to the school and downtown and the office is always super…read morehelpful!

The apartment itself is gorgeous, however since Dean has left the property there hasn't been a…read moresteady Resident Manager around. I honestly don't know who is managing this place since. If I call with a question or maintenance need, I almost never get a call back. If someone enters my apartment to fix something, they no longer leave you a note letting you know someone has been there to fix the problem, so I am left wondering if the problem has been resolved. Rent has been increased each year since living here. The first increase wasn't terrible. This year it's going up $100. That's too much. Especially in these times where people are still trying to find places to house them. I feel I should also mention the shootings that have happened on and behind the property. One resulting in a bullet ricocheting off a neighbors car and going down our hallway. One time where a person was actually shot behind our fence! Overall I love the neighbors and events they put on, but with the safety concerns and rent increases, this isn't the place for my family.

Wonderful management, very attentive,fixes problems right away. And I mean every time there was a…read moreproblem. This place makes everyone feel important. Very wonderful apartment too. No problems with hearing sounds either through walls. Water pressure is great. We were very happy here and we're coming back because the other apartment we moved to to save money wasn't worth it for all we've lost. We love LASSEN VILLA!!!!