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Camp Bow Wow

3.4 (78 reviews)
Closed 6:30 am - 7:30 pm
Updated 3 months ago

Services - Camp Bow Wow

Pet boarding

Bath and groom only

Camp Bow Wow Photos

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Recommended Reviews - Camp Bow Wow

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Reviews With Photos

Dog getting violated
Adam M.

In this review I have detailed my dog's and my own negative experiences with Camp Bow Wow Mid-City. My dogs experience included contracting hookworms and consistently being humped by other dogs under the supervision of the counselors. My experience included picking up a sick dog, incurring the cost of three vet visits, and a lengthy and tedious remediation process with the Camp Bow Wow Mid-City managers Bianca and Jason. I boarded my Golden Doodle, Rowdy for 3 days during November 13-16. Every time I checked the live video cam Rowdy was being humped by other dogs (see pictures below). I found this to be due to the poor supervision of the counselors involved. When I picked up Rowdy I was informed that he had an upset stomach and they had switched his food. I had not been notified of that via phone, it was something they just did. I also inquired about him being humped which the counselor apologized for and didn't seem to know anything about. The ensuing days Rowdy had wet stool and I became concerned. I thought maybe he was just traumatized from his experience. When I went to my initial vet he thought the same thing and prescribed stool hardener. Rowdy's stool become solid and appeared to be back in good health after a week. The following week Rowdy began having bloody stools and lost control of his own bowel movements. At this point I took him to another vet to get a fecal test done. The fecal test revealed that rowdy had contracted hookworms. In total it took 3 weeks to de-worm Rowdy and get him back in good health. Contact with Camp Bow Wow Mid-City My initial contact was with Bianca. I informed here that my dog was ill and inquired about whether or not that had a vet on site or a preferred vet partner, which they do not. My second contact, again with Bianca was to inform her that my dog had contacted hookworms under the care of Camp Bow Wow Mid-City. Her response was to pass me on to her counterpart Jason. My initial contact with Jason involved Jason denying any involvement or correlation between my dog staying there and contracting hookworms. At one point Jason had the audacity to compare it to a child getting sick at day care, when my dog contracted an intestinal parasite. My second contact with Jason involved negotiating only one of my three my vet bills. Jason who is not a vet was trying to educate me on what treatments were and weren't related to my dog's illness. My third contact with Jason involved him telling me that he was going to speak to his owner. My fourth contact was finally settling on an amount that ultimately was less than the cost of what I paid to board Rowdy there and not even close to the total vet bills that I incurred. I finally received a check for approximately 1/5 the amount of my total vet bills on January 11th , nearly two months after I first picked up my sick dog and after speaking with two managers five times. Overall, I would say the environment and supervision my dog was subjected to was extremely poor. There are simply too many dogs to supervise in one area. Additionally, the management showed no sense of urgency or care for the matter or the well being of my dog after he was picked up. Resolving the situation and caring for my sick dog during the holidays was the most painful and costly process that I have ever had to endure. I would not recommend this boarding facility to anyone.

First day at Camp Bow Wow Mid-City
E Y.

Penny and Rainbow LOVE their time with their friends at Camp Bow Wow!! We had a family "emergency" and I realized I had a real problem... two energetic boxer puppies who needed frequent play and attention were not going to be easy for anyone. Friends recommended Camp Bow Wow Mid-city and I'm grateful for their guidance. Our boxer babies luckily fit right in and so was so glad to watch them playing with their new "friends" on the computer. I was able to get them in a suite for the time we were away and checked to see how they were doing often. It was hilarious to see how exhausted they were and how many times they shifted in their sleep. I think it's a great place for both doggy day care and boarding- I want my 'girls' to be happy and safe and they definitely get this at Camp Bow Wow Mid-City.

Bella gives her groomer 2 paws up!
Sallie A.

My Yorkie went for her first grooming appointment recently and she received a beautiful cut. The staff was friendly and professional. She was pampered and enjoyed her experience, especially since she's a special needs client. Thank you!

I have been a customer here for my 2 dogs for a few years now. I won't be going back! I made a reservation back in March and was told I needed to email them new shot records. This was no issue since their annuals were in February (received Rabies, Distemper and Bordetella) in addition to their 12 mth pro-heart shots, a years worth of flea meds and a general wellness checkup. I took pictures of the records and emailed them in. I was notified months later that they never got the email. So I sent it again. No answer. This week, I was told they STILL did not get the records, so I forwarded the same email with the attachments. The manager responded back in all caps with an exclamation point, "I CANNOT MAKE OUT THE DATES ON THESE VACCINATION RECORDS!" That is ALL the person wrote back to me... My vet still uses handwritten forms with vial stickers for their vaccination records, so even though I thought the email was rude to say the least, I sent him a close up of the date (where you could still see the dogs name and the vaccination stickers). I even sent in a screen shot of my credit card charge at the vet that day to show it was that date. Then... after we have settled the DATE on the record, I get this email: "Ok so DOG 1 is out on his Distemper and DOG 2 is out for her Distemper and Rabies. None of the pictures sent are showing me the information I need." WTF!?! I have records from the vet that state they BOTH received these vaccinations 5 months ago and they aren't due yet! I called.... phone rang and rang and rang. I had to call 4 times before someone answered. Shocker... of course it is the same guy who emailed me in all caps and can't read a simple vet record! I explained that after sending records over 3 times, I wanted to walk him through each form to show what they each had done that day. His response was that he has been doing this for 14 years and that I was outta line for calling him with an attitude! I was still calm at that point even! He told me I have failed to send them vaccination records from a VET! I explained that Dr. Batt still does handwritten records and I'm not sure what else I can provide because these are records from Batt's office. He said he knew that but cannot accept these. Why?? I'm still unsure! I asked to speak to a manager (total Karen move I know... but I had a week long boarding stay with them booked in 3 days!!!) and he said he was the manager! Thank you Jason for being soooo helpful and kind! I shouldn't have to go back and forth by email with a business for 4 months to get my dog's records updated. If they needed to verify something they couldn't read, they could have just picked up the phone and called the vet. Even PetSmart does that when they trim my dog's nails. You'd think I company that I'm about to pay almost a grand to next week to watch my dogs could pick up the phone and verify something with the vet instead of treating their customer like a liar that doesn't get their dogs the vaccinations they need! I canceled my boarding stay and called Pawlins. I forwarded them the email chain from Camp Bow Wow and shocker.... They could read the records just fine! I wont' be returning to Camp Bow Wow... ever. Pictures attached are the actual pictures sent in of the vet records! You can zoom in and read everything on the forms.

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Ask the Community - Camp Bow Wow

How much does boarding cost?

I believe it's $40-$45 per night For a standard kennel or $65 for a luxury suite

View All 2 Questions

Review Highlights - Camp Bow Wow

Not only does Guppy look great, I could tell she had a blast and all traces of nervousness had flown out the window.

Mentioned in 5 reviews

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Camp Bow Wow - petboarding - Updated July 2026

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