My kids bought me a Camp Chef smoker for my birthday and when we put it together we found that the thermometer was broken. I called the 800 number expecting a quick fix but they refused to replace the part. This company does not stand behind their product. read more

Just received the Woodwind Pellet grill with the Sidekick. Loved the smoker and all the bbq sear, griddle and pizza maker attachments. The WiFi is amazing and I controlled the smoke & temperature while sitting on my swing sipping on yummy margaritas. Camp Chef definitely made me enjoy cooking during the Covic 19 times. read more

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I've been a Weber Grill guy my whole life until a friend convinced me to buy a Camp Chef Flat Top Grill 600. I also bought the cover to the grill. The cover is NOT waterproof, but apparently "weatherproof" which means it's not going to protect your grill from the elements. Also meaning, every time it rains you're going to have to clean up the rust on your grill. Camp Chef has a no refund policy once a product has been opened. So after they sell you a subpar product (grill cover) they will do nothing to make it right. Who makes an expensive outdoor grill cover that's not waterproof and then refuses to issue a refund to an unhappy customer? Bad business practices and because of that, Unfortunately, I will never buy a product from them again and recommend them to zero people. read more

I purchased a Camp Chef Pellet Grill and Smoker Model No. PG24CL-2 not even two years ago and used it twice. It stopped working and Camp Chef has not returned any of my phone call messages, text, email. You can never talk to a real person. PLEASE DO NOT BUY ANYTHING MADE BY CAMP CHEF. read more

Love my camp chef smoker and Accessories. From day one this smoke has pumped out amazing food. And the only issue I've had are a probe going out. And they sent a new one no questions asked. read more

Customer Service doesn't exist. Waiting in their phone que for an hour just to have the call dropped , calling back in for a second phone call being dropped is a big zero in my book. No call back function available is another strike out. read more

I was using my Camp Chef last night to pressure can some green chile that I made, and the propane hose caught fire. Likely user error, but when I hooked it up I did pull on the tubing to ensure it was positioned correctly prior to lighting the stove. It was stuck in place so I figured that was how it was designed, and lit the stove. Well, fast forward about 15 minutes...I had 1.5 foot flames coming from the propane hose and over the top of my canner(which I now need to replace...). I was able to put the fire out, no harm done except to the stove which is a charred mess. This AM I Called Camp Chef. I talked with Karen. She was extremely responsive and friendly. She took my information, and asked me to send in an email with photos. I completely expected her to explain that it wasn't covered by warranty, but instead she responded that a whole new unit was in the mail as replacement. No questions. It took maybe a total of 20 minutes between the time on the phone to the email stating a new unit would be sent out. Needless to say, I am completely impressed and happy with this product. read more

I this unite is for aviation machinest fishing cabin, four session usage inside. There is a wood stove. CC. oven will be a welcome addition. Most of the group grow up using kerosene , wood heaters, stoves back in the 60s . This brings back good memories. First try , soup on one burner. Grilled cheese on the other, 2 apple pies in the oven. All going at once. Four 7 fellows for dinner. Thermometer, read 535 degrees, even throadled back ! We're used to cooking by eye. Much fun 7 thumbs up. Could use leaveling pads. Hood lock down. And a much in proved thermometer. read more

DO NOT BUY CAMP CHEF PRODUCTS!!! I purchased a Camp Chef SmokePro 36 SGX Pellet Grill based upon reviews provided on their website regarding how well it smokes food, and makes great smoked bbq. I have been a certified bbq judge for 20 years, and have been making great bbq for much longer. I couldn't wait to try out this new pellet smoker. WHAT A HUGE DISAPPOINTMENT!!!! I fired it up for the first time, according to the instructions, to burn off all of the oils from manufacturing. Then, the first time I used it to cook, I smoked ribs. They cooked very well, but there was absolutely no smoked flavor, whatsoever. They tasted as though I had cooked them in my kitchen oven. I thought, maybe, it needed to be "seasoned", as with most smokers. So, I tried smoking 2 whole chickens (beer can style). They, too, cooked very well, but, again, absolutely no smoked flavor. I contacted the company, and they recommended I use a more robust pellet, like hickory or mesquite. I tried that, which yielded the same results, no smoked flavor. I contacted the company again, and they recommended a smoke generator, one that sits inside the smoker, filled with burning pellets, to generate more smoke. I purchased one and tried that. Same results, no smoked flavor. I contacted the company again, requesting to return the unit for a refund. They stated that I am probably used to using a "stick burner" style smoker (which I am), and that a pellet smoker gives off no where near the smoke as a traditional smoker. They refused to back up their product, and recommended I list it for sale in the classified ads. When I questioned their customer service and standing behind their products, they offered me a free bag of pellets. So, now I am stuck with a useless item I will never use, with which I have over $1200.00 invested (including the cover, many different bags of pellets, and a smoke generator). I do not recommend Camp Chef products to anyone considering buying any. They do not stand behind them. read more

I tested the two burner/oven Camp Chef in my backyard during a cold snap and in the early morning. I cooked bacon and eggs and perked a pot of coffee. The coffee pot was made of stainless steel. A few days later I baked a two layer Betty Crocker Super moist yellow cake. I put one layer in the Camp Chef oven and the other in my natural gas kitchen oven. I wanted to compare the two. It took the Camp Chef ten minutes to come up to 350 degrees and once it got there I turned it down to low in order to maintain the temperature. I live at near sea level. The first cooking experience turn out great and my family was pleased with the outcome. The cake was perfect and the Camp Chef baked it evenly and at about the same cooking time as my kitchen oven. The reason I purchsed the Camp Chef was three fold: 1) for preparing food during my kitchen remodel 2) for preparing food at deer camp 3) for emergencies. I bought the unit at Costco and I consider it a valuable asset. I certainly would recommend it to anyone who reads this review. Thank you. read more