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    Camp Hideaway - Gruene

    5.0 (1 review)

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    1 year ago

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    Homewood Suites by Hilton New Braunfels - Guest room

    Homewood Suites by Hilton New Braunfels

    (46 reviews)

    $$

    Great stay! Close to everything- shopping, dining, Schlitterbahn, Buc-ee's Bucee's Buc ee's and…read morefloating the Comal River! Staff is friendly and helpful, and the rooms are spacious (Suites with kitchens) and clean. Pool and basketball court on the property too! Walking distance to other restaurants and make sure to find the UBP (Ultimate Burger Press) stand- Best burgers!!

    So I was very impressed in a previous post at them not playing the "switcharoo" game on my…read morereservation like so many Hilton properties are starting to do. But that's not the case today. Yesterday I checked in ahead of time with my arrival time and selected my room as they allowed. Specifically choosing it for its quiet location and proximity to stairs. When you do this you get a confirmation that literally says "you're checked in!" And gives you the room number and then says you can bypass the front desk and head straight to the room with your digital key. 3 pm rolls around as I'm driving into the parking lot as planned and no digital key. I go to the front desk and the gaslighting ensues: yeah they choose poor wording is the response to "I've already checked in my it says my room isn't ready". Then he tried to switch me to 415. 415 is behind elevators. The exact opposite of the quiet I selected ahead of time. Then he says or you have have 20something (this hotel is wood construction and you can hear walking on the floors above.) He says he'll take my number and call when it's ready after I say I'll wait. Nah I'll just sit in the lobby. A few minute go by and I get a notification my room is ready- 415- the room I said no thank you to. I say nothing. A few more minutes. "Your room is ready" and I come up to the desk with my cards. And he tries to give me another room- another one I didn't ask for. In the center of the hallway. And I've had it before and know it has some electrical wiring crossed in the lighting. I again decline and say I'll wait. I don't know why it has to be this difficult and dishonest/gaslit. If you're not going to honor reservations just say that so I can choose to go elsewhere.

    Comal Inn - Cypress Room

    Comal Inn

    (17 reviews)

    $$

    This was my first trip to New Braunfels and it could not have been more perfect! We came to…read morecelebrate my sons 9th birthday by floating the Comal River and going to Schlitterbahn! The Comal Inn is literally in the perfect location! It's tucked away in a historic residential neighborhood and away from the noise and commotion of Interstate 35. It is charming, quiet and it is walking distance from the river and Schlitterbahn. The owners remembered me saying it was my sons birthday trip and we woke up to a treat of birthday cookies on the patio table the next morning! We all thought that was really sweet and thoughtful! The room was clean and cozy. There was a king bed and a queen pull out for the kids. We spent most of our time outside, but the room left nothing to be desired. There was a table for two, cable television, WiFi, microwave, coffee maker, and a fridge stocked with fresh fruit, yogurt, milk, and ice. I absolutely loved the shared garden! I was able to relax on the large patio each evening, which looked into the gardens, and enjoy the beautiful and peaceful surroundings. My family and I enjoyed breakfast and dinner on the patio table a few times during our stay. It was lovely! Overall the experience was wonderful and I hope to be able to come back to visit again!

    A brilliant bed and breakfast . It's immaculately clean . Having coffee on the porch saw deer and…read morehawks. Yet close to shopping and dining . The owner is great there's on site parking . So relaxing and laid back per fact for a long weekend .

    Gruene River Inn - View from new private balcony

    Gruene River Inn

    (32 reviews)

    Our wedding party checked in to the Grurene River Inn on a Wednesday afternoon. The staff was very…read morefriendly. Check-in was very smooth. We stayed in the GUADALUPE HAVEN room. Parking was so easy just steps from the front door. Our room was very clean. Loved the fireplace a few things that really need to be noted, is how close the hotel is to everything. It is an amazing location. We walk to our dinner reservations. They also serve wine in the lobby in the evening. The breakfast served in the morning was so good! The view from our table of the pool and the river was just beautiful. At breakfast, we all loved the yogurt parfait. It had crushed pineapple and kiwi. They had sausage, biscuits, and gravy, beautiful quiche, Pastries, so many beverage options. Everyone was so impressed. We all very much enjoyed our stay at the Gruene River Inn.

    Let me start by saying that when change is made, it should be for the better. This has been a stop…read moreon our travel between family visitations on the I-35 corridor for many years. It always had a welcoming, rustic, hill-country feel to it that matched the surroundings. Our last stay I was really disappointed at the changes that had been made to the decor mostly because they make no sense and did not improve the property in any way. I sincerely hope that the owners did not pay for this decor design. It's pretty awful. (And kind of funny bc it's ALL over the place). What used to be rustic and charming now seems to be modern (gold fixtures, tiled shower, trash cans) asian (black trim, bathroom doors, headboard fabric), kitschy (lasso bedside lamps- that aren't good for reading and don't dim), with a 50's retro flair (the refrigerator and the blue tooth), and modern cowboy art on the walls. Yet, no one thought to include charging ports for electronics! It's so confusing. They pulled out the nice big tub and put in a shower that doesn't have a door and has a shower head with no pressure and no direction to it- so to say it plainly, it's difficult to get clean! Amongst all the changes perhaps fixing the toilet so it doesn't randomly run might have been a good choice. One of the reasons we use to like to stay were the delicious breakfast tacos that were provided. I don't know if they will come back or not as the lobby was under construction, but based on the decor choices my guess is they will make some equally terrible decision regarding the lobby and maybe do away with it all together? Who knows!What it has going for it is that the views are amazing (thankfully they couldn't change that or my guess is they would have)! The bed was comfortable and the towels were top notch. Maybe if you've never been before you won't find it as disturbing but I just had a hard time reconciling the fact that they paid to make the place worse. We might have to find different digs when we're in the area.

    Hilton Garden Inn New Braunfels - Restaurant

    Hilton Garden Inn New Braunfels

    (71 reviews)

    $$

    If I could give zero stars, I would! This hotel had us WRONGFULLY DETAINED FOR AN HOUR!!!!!!! The…read moreentire situation was traumatizing! They ended up finding the right person they were looking for, but simply profiled my husband due to the tattoos he had on his hand, thinking he was some criminal when this was not the case. I was also in handcuffs and have never been in my entire life so again, I was traumatized. After the situation, the hotel manager that day did call to let us know how sorry she was and would work to try to make the situation right. Mr. Patel, the hotel owner, called and said he would reimburse us for the weekend with rewards points (we stayed two nights and this happened at 8 am the first morning). He rewarded us HALF the total for the weekend, meaning we are still going to be paying for this traumatizing experience out of pocket. I understand the rate for points for different locations can change, but when I look up their rate, I can see that we only received enough points to cover ONE DAY. We will NOT be going back.

    We have been occasional visitors to New Braunfels for 50+ years, and were there earlier this past…read moreweek for a wedding @ Gruene. This is a very nice hotel. The approaches via roadways are slightly unusual, use your GPS. Desk & service personnel were great, place is very clean, everything works, & great A/C. I have one unusual complaint/observation: The hotel has those new forceful automatic interior door closers, and they are very powerful. After 3 days my forearms look as though I had done battle with a mace-wielding midget. Blood all over & many bruises. I say: Do stay here, but be very careful with the room doors. After a day or so, we realized that handling the door was a two-person undertaking. Great Place ! Rick

    Fairfield by Marriott Inn & Suites New Braunfels

    Fairfield by Marriott Inn & Suites New Braunfels

    (44 reviews)

    $$

    A little over night field trip to NB. Came down for a pumpkin patch fall festival they were having…read more Grabbed some dinner, and came to the hotel around 4:30pm was able to check in and get settled in the room. The lady at the desk was super nice. Just a southern friendliness, asking what we are planning. And asked if we already ate dinner. (we had) I guess hotels are starting to charge to park your car in their parking lot. What a racket that is. But fear not Fairfield by Marriott in New Braunfels does not charge. Yeah. Room is nice and clean. They have a larger tv. A queen bed, they have a shower stall, and quality fluffy towels. I've never seen a tv remote control wrapped up in plastic before. Thought that was an extra step for being sanitary. Also saw an add on recycle trash can on the regular trash can. Tomorrow we will check out of the room and continue our field trip away from Austin. Buc-ee's will be a must on the drive back.

    It is impossible not to rate this place 5 stars. Liz at the front desk booked our reservations and…read morechecked us in a month later, Diane and her housekeeping staff are magnificent, and Jean who makes the breakfast and coffee couldn't be nicer. Plus, they offer actual Philadelphia Cream Cheese at their breakfast buffet, not Home Depot caulking, which can be a huge point of contention for me. If you nail the details, you will win the big picture. The only knock was that the room TVs do not get standard channels, so I missed the referees handing yet another AFC Championship to Kansas City last night.

    Camp Hideaway - Gruene - hotels - Updated June 2026

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