All went according to plan. I set out to find a newly used truck and found it here... The whole…read morestaff was welcoming. Finance guy Barry did a grand job and offered me an array of Warranty products. I managed to get in and out the door in about 2 hours driving my new truck and most of the important papers finalized. Natalie took care of my sale and got me a decent price for my 2017 Trade-in. Thank you Natalie and the Parks Buick GMC staff.

Had a truck listed with photos of a different truck. Waited 2 days for someone to call me…read more Eventually had to call myself (on my birthday). Was about 10 minutes away from home and got a text explaining the situation. Was hoping to get a decent truck for my birthday. At least I didn't drive the whole 2.5 hours.

Best car dealership in town !! I wouldn't go anywhere else !! John is the absolute best !read more

Another POS oem mopar company. Seems to be a prerequisite as I have not found one good one yet…read more Paid for something I thought was fairly easy to read in the description but this company has a different interpretation of the term 2 piece. I'm there eyes this means multiple layers of material and not a 2 piece bra (hood cover and grille cover) . I am refusing the package and sending it back to them. They are charging 25% restocking fee. F these people!

Low prices, fast shipping, great packing job. I'll certainly…read moreuse them again.

Their service department is prompt, professional, kind, and goes above expectations to assist…read morecustomers. They don't man-splain things and reasonably adhere to quotes and deadlines. Their sales team leaves something to be desired, however, as most are not courteous in any regard. They act as if your presence is a burden and annoying. Every question is met with rolled eyes. Service department standing ovation. Sales team and front desk people, get a grip.

send a deposit to hold a truck for me, drive 8 hours. got a hotel, was going to do the deal a 9am,…read moregot a call at 8:30, the truck i wanted was sold. no sorry no refund of my deposit. Was in contact with the salesman i told him see you a 9am, he was good with it, they DO NOT stand by their word! just say NO to Parks Chevrolet

If you're looking to be gaslighted and lied to by not only the salesperson, but then have the…read moreowner, Zack, that the salesperson didn't tell you the lies he did (even though he wasn't present for the conversations), this is the place for you. Wanted the car, but could no longer deal with the disrespect of these people. And, fyi, Daniel knows EVERYTHING. I told him that I, a union actor working in film and TV for 5 decades, didn't want a red car because casting directors won't use them, Daniel, who, upon information and belief, has NEVER worked in film or TV and has NEVER had a communication from a casting director regarding use of a car on a set, informed me that it was an old wives' tale. Expect to be gaslighted here. "The car came in yesterday and was sold yesterday." A lie someone expressed interest. A week later, "the car is going to auction today because it's been here for 90 days and no one is interested!" So which is true? Zach: Daniel NEVER told you the car came in the day before. And the stocks I sold to buy this car? Most went up several dollars a share.

Best car buying experience ever!! Zack and Larry were wonderful to work with. Great deal!read more

I was getting ready to go to work, but when I started my car I heard a loud flapping noise coming…read morefrom the engine bay. I opened up the hood and discovered a shredded serpentine belt. After my fiance took me to work, I started looking on the internet for nearby mechanics. I found Crossroads Ford and realized it was only two miles from my home. I gave them a call, told them what was going on, and they offered suggestions right there over the phone. Excellent! I decided to get the car towed in, so I called Kernersville Towing and learned they do all of the towing for Crossroads Ford. They stated they could come get the car the next morning and take it over to the mechanic. The next morning, I had already gone to work when I received a call from the towing company stating that they had picked up the car and were on the way to Crossroads Ford. Later that day, I gave Crossroads Ford a call and learned that my car had been completed. The price was well below what I was expecting and, when I went to pick up the car, they even offered free coffee and/or water. I well definitely be back in the future, if the need arises!

Amazing Service. When I first got there and got out of the car I was greeted by a employee asking…read morehow he could help and I asked him where do I need to go to get a new key and he told me where to go and I was having trouble figuring out where it was so I asked another employee and he was very helpful showing me exactly where it was by taking me there and not just telling me where it was. Even though it costed 400 dollars to get a new key it was worth it because I was able to remove mykey restrictions from my car. I'll definitely be back here when I have issues.

GREAT used car buying experience. Judy was wonderful and found me a beautiful VW Passat in amazing…read moreshape for a fair price. Highly recommend!

DO NOT purchase a vehicle from this place!!! somehow, they had a third party pass the inspection on…read morethis vehicle and not even 24 hours later, lights began to pop on. The owner does not want to work with me and now it's my problem. Their cars are fraudulently inspected, and they are out to make money. I had to learn the hard way. NEVER AGAIN!!!