Would rate it a 0 if I could. They are theifs and liars. They sold me a car that had been wrecked…read moreand almost 90,000 more miles on it than what the odometer reads (had the car fax report done on it) then because I was a few days late on my payment one payment because I was recently diagnosed with cancer and had missed some work they came and repoed the car and then instead of being able to get it back with one payment and a few they wanted to me pay off the entire vehicle because they didn't want me to get it back they wanted to resell it to someone else since they had already made 8,000 dollars off me. Beware do not buy anything from these crooks especially a 2016 Chevy equinox blue it has been wrecked and has more miles than what the odometer reads

worst carlot ever they are very over priced have no mechanical knowledge of vehicles they sell and…read morethe mechanics are shade tree at best they claim there vehicles have never been wrecked but I looked at several all where indeed wrecked and poorly repaired these people are breaking the law and falsely advertise there vehicles and need to be shut down I am a certified mechanic and instead of fixing problems they band aid them just so they last long enough for you to sign there shady contract please do your self a favor and SHOP SOME WHERE ELSE

Find a Toyota dealer that doesn't have a nonrefundable deposit policy…read more Summer 2023. I was looking for a Tacoma which is impossible to find and called Don Franklin Toyota, Corbin, KY. Initial call resulted in NO call back from sales, so I called back and got Stuart Robinson (I have NO problem with him) who told me the used trucks I called about weren't available (though they were on their website). He did however say a new Tacoma was coming in. Since I had called up to 15 other Toyota dealers within 200 miles of Nashville, TN and no new trucks were available, I agreed to a "nonrefundable" deposit. Absolutely ridiculous since the dealership KNOWS they will sell EVERY truck they receive and they had ZERO money invested in the sale. I'm in the process of buying from another Toyota dealership that went over and above to find a 6 foot bed Tacoma and has asked for NO MONEY to reserve the truck in my name. Don't waste your time on dealers who think they own all the cards. This probably applies to the whole Don Franklin "family" of car dealerships.

I'd leave less stars if I could. I took my Sportage in for warranty maintenance and arrived 30…read moreminutes early. We agreed on it needing an oil change, tire rotation, fuel injector cleaning and another service I can't remember. After 2 hours, I looked thru the window of the service Dept and noticed my car sitting out back in a lot so I ask the lady if they'd started the work yet because I'd just reschedule. She went to check and wouldn't even come out to face me. She sent a mechanic out to tell me that they started the work, they just were doing it to the wrong car and they offered me a free oil change. I missed work for this appointment and that didn't even cover my lost wages. What incompetence. Making sure you had the right car is the easy part. I don't think I want someone that incompetent working on my daily drive. I won't be back.

Bought a truck at this location. Took it back twice because of a noise in the rearend. both times…read morewas told it was the brakes when in fact it was the axle. Had the service department done their job or if they would of known what they were doing they would of seen it was the axle which would of still be under warranty at the time I was taking it in and I wouldn't of had to spend over 1000.00 to have it fixed elsewhere. BIG BALL DROP. Do not recommend this group at all.

Just a heads up talked with salesman about a truck told him my down payment an all he texted me…read moreback payment twice what i knew it should be gave him benefit of doubt he said he made mistake reran numbers to correct amt told him i would be there at 4 pm next day for truck drove 65 miles got there an he said sold it at 8 am but he had another one more miles an more expense sound like bait an switch to me but u make up your own mind

Awesome prices, nice vehicles way below other dealer prices. I love my new SUV from them.read more

From the owner: Quality Auto Sales specializes in the Used Car Market. We have some of the lowest prices around on…read moreour vehicles. We treat customers with respect and make sure they are happy when they leave. Come check us out!!

Bought my car here, two years ago, the edge, New, and the salesman was not pushy and now we take…read moreour car here to get the oil change and tire rotation. They never ever try to sell me anything! One time I needed the back windshield wiper and I said I'll just do it myself and I did, and then came back for the oil change another so many miles as usual. They asked to make sure I had changed the washer and I had done that! It's nice if they check to make sure that I've taken care of what I said I would without letting it go and go and go

****BEWARE***** The worst dealership I've ever been to in my 50 years of driving , I'm currently…read more58 years old, diabetic and disabled. I'll start with just the problems with the car immediately leaving the parking lot as I only took a test drive with a sales person telling where to turn only a top speed of 30 mph the salesman telling me which way to turn . With that being said, I did not know the car had any issues until I drove it home geting on highway problems I immediatelycalled them back left a message with my salesman He did not call back. But on the way driving home I could reach speeds of 70mph. noticing at 50 the rear tire was bouncing up and down, and when I hit the brakes, the brakes and rotors are warped causing vibration in the steering when you're breaking once I got home I took a look at the tires. They had so much tire shine on that they look decent from what I could see. Only to find out that three of them were completely worn out, that's going to two professional tire places and them telling me and one front drivers was decent also telling me there was a plug in a tire. This is supposed to be a 21 point check car. The oil sticker was missing. The oil was dirty .so I have no clue that when the last oil change was done , the interior was completely filthy with he said he apologized, and said his Porter wasn't the best underneath the hood. It just showed that they don't know how to detail a car prior to selling. I called them every day for the last two weeks even other dealerships tracking down, trying to get a message to the owner or to someone higher up because the motor has a rattling coming from the bottom and. Just too many problems to mention. I purchased a warranty. And I called even the warranty department and they said with those type of problems on the first day that they suggest I take it and drop it back off where I picked it up, but when I mentioned that to the salesman, they said they'll get back with me. They never saying bring it right in...nothing like that. No offer of help at all. I have canceled two surgeries in Lexington which is very urgent to get fixed because to continue driving, it would only make things worse. I have spoken with just about everyone who works there with promises of I will make sure someone back as soon as lunch is over or as soon as they get off the that just never come car was probably an auction that had never gotten cleaned up detailed , oil changed, Check tires, or clean the seats they put down four white paper mats, no windows were cleaned. There were stains on all door panel and the headliner has multiple marks like a or just someone with dirty fingers.. the 21 point checklist was not performed on this carSo for anyone thinking about going to this Corbin, Legacy Ford used cars. Save yourself a bunch of wasted phone calls and time and especially money and travel down the road to someplace more reputable. This is far from over. This is just a 58-year-old is still waiting from a call from the general manager Joe messages were left with him whomever the customer support help lady is yet to call. I left several messages with my salesman. He called back after I called another dealership to complain but still no one has said bring the car in and let us take a look at it. Let us check it out. This is all things that I called them about the very following day and my sales Michael was notavailable when I called. I've left messages to just about everyone in building.. I let them know prior to me leaving a bad review. They could look at the car and offer a solution, but none of that has came out of their mouth. None of them so this review is just part of the first one there will be a follow up review .. no matter how bad do you need a car or vehicle do not deal with this place. You will be thanking me later. As I can see above the other reviews, this is a common thing they do to people and if they think by not answering the phone or not calling back that I'm just gonna go away the warranty company was notified the same day that there is issues with the car..

Pleased to say how thankful I am for Martyns Auto Mart. Great service, great pricing. i highly…read morerecommend this dealership, to get you what you need. And best of all the staff really do EVERYTHING they can to help you out, and get you going in a new ride. I purchased a beautiful 2014 Lincoln MKT, great condition, and quality. A HUGE thank you to all the staff at Martyns Auto Mart, you all are amazing. A BIG 5 star & more. There customers is always #1, and that means so much.

amazing staff and great prices. they took care of every need I had while looking at a car to…read morepurchase. I purchased a 2008 Nissan Altima about a year ago and it drives great. before that I bought a 2013 Hyundai Elantra that I would still be driving but I wrecked it! never had an issue from any vehicle from here. 10/10 recommen!

We were on vacation, 500 miles from home. Check engine light came on. Truck needed a new DEF tank…read more They were able to fit us in and get it fixed right away. The service department staff was great to work with!

After explaining my issue, I was given time and when I arrived they immediately took my truck in…read moreand kept me informed every step of the way. Beth and Larry will take excellent car of your vehicle service needs.