One day in the fall of 2020, while walking across our porch, my husband's foot punched through a…read morespot of rotted wood. We promptly decided it was time to have it replaced...better than ever before! We got a couple bids for the job. But Charles really stood out because: 1. After walking the job, he promptly sent a detailed bid and CAD drawing. We refined the scope several times and every time he would promptly refine the quote and redo the CAD drawing. Very good follow through. Not pushy, just responsive. 2. He had a large book of color photographs of his work that helped us choose finishes and make design decisions. He has done a TON of patios and pergolas in different styles. I love this book because there are a lot of decisions to make -- it's easier to point to the picture you like more vs. having to imagine if you want feature A or B. In terms of price, Charles was in the middle -- not the highest bid and not the lowest. But we got the best feeling from him, and that's what is important to me. We redid our kitchen two years ago and our general contractor (not Charles, obviously), fled the country in the middle of the job after a progress payment! Yikes, bad memories. I am very happy with how my patio and pergola turned out; we seriously live outside now. We have a plexiglass cover (to protect from rain) and fans (to help somewhat with the Texas heat). Charles and his crew were great overall. Pluses: - They only do outdoor patios and pergolas. This is what they are good at and they are fast. - Charles was here a lot, especially at first to get the job started. He didn't just oversee progress, he was out there working and sweating with his men. - Charles helped to perfect the design while the job was in progress. He had his wife paint several different colors of grey stain onto sample boards so we could choose the right one. We spent a few hours perfecting the brick pattern on the columns. He wanted us to be happy with the final outcome. - Flexible with changes with very few change orders. I must have added 10 electrical outlets...didn't get a bill for it. So unusual for a GC. - Open to feedback when we felt like something wasn't perfect. Because they were outside my kitchen window, I would do dishes and watch progress unfold. And let him know when I didn't like something. Absolutely never got push back from him. He would call his crew or come by and fix it immediately. - Follow through has been great. Even after we were all paid up, he sent over a crew a couple times because rain was getting through my plexiglass cover. Again, so unusual for a GC. Minuses: - I wish they would broaden their scope from just outdoor patios and pergolas to other things. I have a bathroom I would love for them to remodel. Ah well. Anyway, check out the pictures. One of the prettiest patios and pergolas I have ever seen, and I'm lucky enough to have it in my backyard.

I would definitely not recommend this contractor--poor work ethic and unprofessional. Not even the…read morepaint job is deliverable. With a sense of entitlement, he will walk out on a project and leave you hanging with a mess.

I can't say enough good things about Mark and his company. He has replaced our roof and is now…read moreworking with us on another claim. He has done work for my mom as well. Mark is excellent to work with throughout the process. Excellent work, communication, and his crew did a great job and cleaned up well after the installation. Mark met with the insurance adjuster and walked us through the entire process.

Houston Premier GC did a great job with my roof replacement. They provided a very fair quote,…read moreshowed up on time and completed the installation the same day with issues. Very happy with them and would definitely recommend!

Top notch customer service from the initial point of contact. It's been a little over a year and…read morehe still answers my calls with Amy issues or concerns about the equipment. Worth every dime. Installation was quick and clean. Would definitely do business with again.

Was just about run off the road and rear ended on 610 by their as it went 60 down the shoulder to…read morepass people in rush hour. I watched him then exit and pulled into their office and calming got out. No emergency, no where to be in a hurry, just couldn't be bothered to wait in line to exit like everyone else. When I honked as I swerved to avoid being rear ended, he gestured to me as if I was in the wrong. Class acts working at this company. Be better

Great team work and a great company to su contract for We…read moreneed more dedicated company's in the Golden triangle area.

I needed a total clean-out of long-neglected gutters on 2 story duplex (we live in both units) and…read morea 1 story back yard casita (a rental unit). Also needed one long downspout moved and some small spouts at the ground level repaired or added. The owner, Alejandro, gave me a detailed bid, more specific than I've seen from most gutter and landscape companies. It was a fair price - a little more than expected but within range, and it turned out to be very worth it. The gutters were full of silt/decomposed leaves and it was a hard job to get them entirely clean. The crew were knowledgeable, highly competent, and responsive to everything I said or wanted. I felt very comfortable with this company. They knew what they were doing and worked hard over several hours to get it all done to my and my husband's satisfaction. Would hire again.

Had these guys come out for a long overdue gutter cleaning as well as some minor repairs. Really…read morenice guys, did a great job! Very thorough and professional. Highly recommend them!

If you are looking for a contractor to replace your roof through an insurance claim, you will not…read moreregret working with them. They are an expert in that area. They always respond on time and are ready to support.

This Company is the Best they worked with our Budget and did and excellent job on the Roof they…read morewere Clean Courteous and very Professional. if you're looking for the Best Roofing Contractors in Texas then go this amazing Place they keep appointments and go above and beyond for you. I am very pleased and Will refer anyone who needs a Honest Amazing Roofing Contractors. one thing is They are Up front and care about the "Customer and Not try to give you Price Gouging things you don't need if you want to Save Money and Get Professional Work Go to Roofing Contractors of Texas.

Had them replaced my roof last year and recently noticed might have a leak in the attic. Come to…read morefind out when I try to contact them , they're out of business ...

I wanted to recommend First Sergeants Roofing & Home Solutions for my gutters replacement. Make…read moresure to ask for Javier's team! 5 bids later, they were the only ones who told me about the issue with the missing flashing that is suppose to be installed under the gutters (a neighbor confirmed this happened to his gutters too). Low and behold the wood edging behind my old gutters was all rotted. They removed the rotted wood and installed the flashing and gutters directly on the plywood of the house, which they assured me was actually better than replacing the wood edging. There wasn't a downpour yesterday but everything worked as it should and I no longer had the three spots where I was getting overflow onto my patio and garden beds. So if you're having these issues, these are the guys to call!

I had JSI come give me a quote after my insurance carrier demanded I get a new roof or they would…read moredrop me. (After calling the insurance broker, I learned that insurers don't want to insure roofs over 10 years old! This drive-by inspection followed by a threat-to-drop letter is a current tactic.) I had JSI and 2 other companies come evaluate my roof. Jim from JSI simply glanced at it and told me I definitely needed to replace the roof. The two others shook their heads and said the roof looked fine. One pointed out a repair that needed to be done but both said a new roof wasn't necessary. My conclusion is that JSI is happy to get on board with this insurance company ploy. Sad for a company that has had a good reputation.

Excellent experience…read more We needed some siding and trim repaired and/or replaced. James was prompt in sending someone out to assess the work needed and within days got back with us regarding an estimate (including a 3-year warranty) to do the work. We scheduled immediately, as other reviews for JSI were so favorable and the total cost was very reasonable. JSI's crew was right on time for the scheduled day of work. Superb job doing everything that was needed to be done. While they were short on supplies to complete, they were back within 48 hours to finish everything. Clean up was great and communication with both the crew and with James was perfect. Local business! I would not hesitate to contact them again for any and all of our roofing/exterior needs.