This is my favorite little garden center in Boise!! Charlie...what can we say about Charlie! The…read moreencyclopedia of plants, the guru of shrubs, the tree whisperer. Great selection of those unique plants you don't and won't find at the big box stores.

I had made a reservation to rent a Uhaul from The Home and Garden Store on 4291 S CLOVERDALE RD…read moreBOISE, ID 83709. I received a confirmation and everything seemed normal. When we went to pick the truck up, there was no one there to give us the keys, or answer our questions. There was a number to call, I believe it was the owner, Charlie. When we called, we were told , no one is there, and no other assistance. I understand things happen, but the complete disregard to the customer was awful. Do better Charlie . I appreciate the response, Charlie. They may want to change the contact info to someone else that is there full time.

THIS COMPANY ROCKS! Great customer- CARE! I called and left a message to see if they buy…read moreappliances. I got a call from a awesome gentleman, who gave me information on who to call-- as for him not buying used appliances. Additionally, he stayed on the phone and gave recommendations AND how much I should sell for! He was so pleasant and helpful! This type of customer service is RARE! Thank you, Express Appliance Outlet! If I move back to this area, I will buy from this Company!

This place is the best! We needed a new dryer and we needed it right away. After looking online at…read moredifferent places and seeing that many of the models we were considering would not be shipped or available for more than a month - I have four children living at home, no way could we go a month without a dryer! - and were simply out of our price range we headed to Express Appliance. I had given up hopes of getting one of the nicer dryers and began looking at very basic models. However, I was able to get an awesome extra-large capacity (did I mention the 4 kids?!) dryer for several hundred dollars less than anywhere else - bringing the price right into our budget. Yes, there was a dent on the side, but seriously who will ever notice that? And honestly, who goes in your laundry room outside of those who see you first thing in the morning with all your own personal dings and dents! Tim was amazing! There was a black smudge on the front of the (white) dryer and I asked him if he thought I could paint over that (I wasn't too concerned about it, but just in case I wanted to make it look perfect) and he offered to do that for me before we left! He helped my hubby load it into the back of our minivan (4 kids, remember...) and we had it home and running before the next load of laundry was ready to be switched (4 kids, remember... laundry is an everyday event in this house) and I love it. It works perfectly and even if there is a problem I have faith that they will stand by their word to help me get it fixed, but I do not see that happening.

I dont know what it is about this location but I always get treated poorly here. No greeting when I…read morewalk in or anything. Last time I went, the lady at the register just looked at me and said nothing. After a few minutes of looking at their very limited inventory a male employee finally asked if I was finding everything ok. And I was the only customer besides 2 other people. At least they were acknowledged by the lady at the register when they walked in. The zamzows on Caldwell blvd is so much better.

So today I had one of the first really negative "your from California" experiences. I have gone to…read morethe Zamzows on Caldwell quite a few times and have loved it. Even went to a seed class a couple of weeks ago. Today I was closer to the on on Franklin. I ask the lady about being new to the area and lawn care. After she ask where I was from and heard California her first response was "you could have lied" which really???? Then proceeded to tell me a story about her friend from Washington and how when he moved here when he went to set up utilities that they told him that if he had said California that they wouldn't turn on his utilities!!! Which I assume was a joke. I get it Idaho people but I'm in your place of business spending money at local stores. You have no idea why I even moved here, so I shared with her that we honestly didn't have a choice. We lost out beautiful home on the October wildfires. Now I don't wish this on anyone and when everyone is under insured and the house prices along with building costs are so high, what does one do but have to move out of state. It's really quite sad to move to a new area not knowing hardly anyone and wanting to shop local that you experience such negativity. I will not go back to the Franklin store. It's hurtful when you haven't walked in my shoes. I hear that it's growing here drastically and California people are to blame but please keep your opinions to yourself. Thank you

Today I met with Nancy at the Nampa showroom and she was extremely helpful and friendly. She took…read morethe time to show me all of the sheds, answer my questions, and provide me with a detailed quote. Her customer service was outstanding, and I would highly recommend working with her if you're looking for great service and expert advice.

I wasn't as angry of when I had to go running around transferring funds because of an inadequate…read morecustomer service rep not giving a courtesy call and advising they were auto withdrawing WITHOUT PERMISSION money out of my checking account but I am livid (coming back to finish after install). They haven't even built the shed yet. And believe me, this review is not even completed. I'll be back to give the rest of my opinion. I think a few employees better start getting their resumes up to date. I'm back and pissed now. I can't believe the reviews of how Nancy is so wonderful. OMG, she needs to find another job and take Ryan with her. She was no help from the beginning. She ruined everything, she couldn't comprehend simple instructions, the cement pad was by my fault measured incorrectly because of her ignorance and unhelpful customer service. Ryan didn't care, he just wanted a conference call to save her job. He never checked back and I never heard from the owner, that if I was an owner and new there was a lack of communication and an irate customer I'd be on the phone step by step. Let's see how it turns out by end of build. The installers worked with me very kindly and intelligent compared to the actual office workers. Oh, and your "brillant" Nancy didn't say anything about the door on HER DESIGN, hitting the fence. So I had to have the installers turn the shed MY WAY WHICH WAS THE ORIGINAL WAY, so it won't hit anything. I should have gone with Stor Mor shed

Great people! Very helpful small business large selection of products to choose from. Beautiful…read moreroses for the price.

Very knowledgeable and helpful. They gave me a lot of…read moreuseful information. THANKS....

My second visit to SunPro, and I base my review solely on my interaction with Charlie Whitley, and…read moreJeff, who today took time to explain staining procedures n new Fiberglass doors I purchased today. I ended up here on a recommendation from another store in Caldwell. The two people wo greeted me two weeks ago at the front registered were very friendly and helpful and pointed me in the direction I needed to be at. This is where I first interacted with Charlie. Charlie took great care to explain my options, show me some examples, and then sent me home with material to make our decision on for new doors. The customer service I received then, and what continued through today is what other places need to learn from. My emails were quickly responded to and no question was left unanswered. Because of this, SunPro gladly received our business. I don't often get down to this part of town since I live several miles away, and yes, there are two decent "box" stores closer to my home, but I will go out of my way to shop here first to support and continue the kind of service I received. They carry what you would normally expect from a lumber and hardware store, but I'm guessing they will go out of their way to make sure whatever it is you're buying is truly what you need or offer alternatives of need be.

The staff here is super helpful and funny to boot! Prices are higher than Home Depot or lowes, but…read moreyou can't get that kind of service at those places.

I bought my magnolia last year it's so alive and beautiful I want to know if you have any Red…read moreJapanese Maple big one let me know I'll be over. Everyone was very help full and pleasant no complaints.