Thank you, Justin! I put in a Yelp request for service on…read moreour gas line to our stovetop. I received a courteous response from Justin quickly, exchanged a couple messages to diagnose the issue and he scheduled us within 48 hours. Justin showed up on time, provided the parts and service and then showed me his work and test to ensure my satisfaction and a reasonable price. Definitely will keep this locally owned family company on file and use them again as needed. 5 stars!

Excellent service. Honest, timely and fair cost for service. This is a true family owned company…read morethat ensures excellence in service!

No one answers the phone. If you show up the door is locked . No website no way to leave an email…read moreor a voicemail because the phone goes to a fax . I didn't really want to work this hard to pay someone for a washer . If I hear from them I might improve this rating. As I'm looking through the window the washers and dryers do look nicely refurbished . Unfortunately I can't seem to buy one

I needed a new refrigerator after my fancy LG refrig quit with a repair cost of $1,800. I looked…read morearound and was so impressed with this store. Ron was very helpful and knowledgeable and I really appreciated the help. I bought a nice refrig and picked the day for delivery. They were here first thing and setting it up was easy and it was over before it began almost. I will be going back here for any other appliances I need to replace. I score them a 10 plus. Thank you for working so nicely with me!!

Jesse and Carter went above and beyond in diagnosing a problem with our dishwasher. They were super…read morepolite and respectful, explained what they were doing and what they found, took great care in doing the work and removing/installing the dishwasher, etc. This level of service is becoming harder and harder to find, but Nextgen is definitely the real deal. If all of that wasn't enough, their pricing is extremely reasonable. Absolutely honest and trustworthy folks.

Got a dreaded error code on our refrigerator and they helped us texting me back in the morning…read morepromptly and helped me navigate parts warranty with manufacturer saving us a lot of money - Jesse was a great tech prompt, flexible, and communicative - highly recommended!

Purchased my appliances for my new home in 2017 for $11,000 (Bosch) plus washer and dryer for…read moreanother $3,000. The replacement of microwave was nonexistent after failing multiple times to communicate with the owner. Gave me a one year extended warranty. Really! Washer and dryer are just ok.

How disappointing - a local store with such poor service. I entered the store on March 1 looking…read morefor a new dishwasher; no one even said hello. I started looking around and while doing so, a young couple came in looking for an upright freezer. A man was sitting behind the desk inside the front door and acknowledged their presence and told them in so many words he could not help them, never getting up from the desk. They left, I looked a little more and then left and again no acknowledgement. I will have to go to a big box store, even tho I will probably have to order it. I know business is booming now, but remember when the bottom fell out? It could happen again and local businesses suffered the most and I did want to shop local:(

UPDATE: So shortly after I posted this Mr Appliance called…read moreme. We talked about my problem. Marty came out and said the board is fine but my washer shouldn't be wobbling like that. He wanted to replace the struts, but didn't want to charge me any more money because he wasn't exactly sure if that was the problem. So he came out again replaced the struts. That didn't work. He said it could be a spot weld that needs re-welded or the ring is shot. Neither is worth fixing since we can buy a new washer for that amount. Mr Appliance didn't charge us any more money. They did right by me and I wish this was a 5 star but one employee needs to learn to keep his ears open to listen to customers and not voicing his opinions. Thanks again for making it right. This place doesn't listen to you. First off I told the office to call my wife, since she is home and I'm at work. I told them that the control board was replaced but it wasn't calibrated and personality checked properly. That is why it is unbalanced all the time. So Curtis showed up and right off the bat said sounds like the motor is going out, front load washing machine never clean your clothes, the pedestals are the problem, shock absorbers are causing it to be unbalanced, and finally said it was the struts are going bad (I mean the shocks). Of course he had to call his boss to confirm. So we gave them $130.00 for nothing. I just wish they had listen to me. I did a lot of research.

Christopher thank for your expertise, knowledge in taking care of our LG stovetop appliance plus…read morealways making our appointments as you scheduled them! Thank You!!!!

My husband and I moved into a home with no refrigerator and needed one FAST. I saw Express…read moreAppliances' ad on Craigslist and we headed down to Boise from Kuna. Masks are required, but I forgot mine. Express Appliance supplied me with one so I could enter with my husband (THANK YOU!!) We found the frig we wanted and went with the financing option. It was super quick, easy and immediately approved! They gave us a fast delivery of 3 days and when Matt arrived to deliver, he was VERY nice and friendly which made my day! He put the frig exactly where I asked, was fast and professional! He made the interaction a pleasure! You have a great asset in Matt! Please let him know how much I appreciated him and how nice he was! We will tell our friends about Express Appliance whenever they need a new appliance! VERY IMPRESSIVE! Thank you so much, Matt and Express Appliance! You all ROCK!! A+++ Company!

I purchased a used dryer here 4 years ago, I had them deliver it, set it up & haul away the old…read moremachine & it's been working great! Based on that experience, I'd give them 5 stars. I took off a star bc I returned recently as I needed to purchase a set of stackable machines, but unfortunately they stopped selling used appliances, which was very disappointing. Customer service is excellent, they take care of you the moment you walk through the door, & are very professional. Prices are as low as you can get for new machines. If I was looking to buy new, I would purchase from here.

My new washing machine arrived today and when they moved out the old POS appliance king one to…read morehopefully take straight to the dump - there was clearly an oil leak all over my floor. (See the last photo) Appliance King responded to this review on Google to say they have no recollection of me in their system, I'll give them a hint - I paid for the repair to be done the 2nd time with my card. Everything else is under my fiancé's name. So again, don't waste your money here!

The range that I purchased at this store (which is no longer in the location where I purchased it)…read moreworked for exactly 14 months and 6 days. The entire time the burners on the stove never worked correctly or rarely at best and the oven had similar problems. By not working correctly I mean you would select medium heat for one of the burners and find it heating at the highest (boil) level and then intermittently varying the level of heat. The oven also did not heat correctly but with a little experimentation and trial and error I learned to adjust to these oddities. Now 14 months and 6 days after I purchased this item from Appliance King the oven's heating unit caught on fire in two spots. I luckily was standing near the unit and noticed that it was on fire (in two spots) and I just turned the oven off and that took care of the problem but the oven does not work at all now. So I dug out the receipt and reviewed the "Warranty" information and this is the exact way their 6 month warranty was worded "6 month warranty - (IF NOT IN THE FOLLOWING CITIES (BOISE - EAGLE - MERIDIAN - STAR-KUNA - MIDDLETON - CALDWELL, AND NAMPA), ITEM MUST BE BROUGHT TO APPLIANCE KING FOR WARRANTY REPAIR) Notice the word NOT here in the first line of this "Warranty. In other words, the warranty is NOT in effect if you live in the Treasure Valley area (where you purchase anything from them). Based on how it's worded it means to me that there IS NO WARRANTY AT ALL UNLESS YOU DO NOT LIVE IN THIS AREA. Not that the 6 month warranty would have helped me but I find it odd that this company offers a 6 month warranty ONLY if you DON'T live in this area. I will now be looking for another range but I can guarantee that I won't be purchasing anything from Appliance King. And I will be examining the "Warranty" before I pay for another range.

Great communication. Works well with me in my rental houses. Highly recommended. So far has helped…read morewith dryer and fridge.

Jose is/was incredible! He's knowledgeable, a great communicator with an equally great work ethic…read more We will be using him many more times in the future!

We have purchased 4 large cost items from People's. 2 of the 4 were 5 star and involved…read moreappliances. The other 2 involved special order furniture and both times the delivery time was longer than expected or promised. On April 4th we ordered a bedroom set that we were told would take 8-12 weeks. On July 7th we were told it was on the truck enroute from Pennsylvania. On July 28 we were promised delivery no later than the 2nd of August as the truck was due on 7-31 or 8-1. Matt promised that it would be delivered Friday or Saturday depending on what day it arrived. The freight wasn't delivered to People's until Saturday morning. By the time delivery is finally made it will have been 18 weeks from purchase to delivery. After calming down I realized that the problem didn't lie with People's primarily. The reached out and explained the situation and satisfied me that they did their best but the delivery from manufacture to them was out of their control.

Bought a couch, bar stools, coffee table, a rug, a stove and a couple of washing machines from…read morethem. All turned out excellent quality except the cheap LG washing machine. It was wired wrong from the get-go and didn't use cold water. Most of the time service was good, but there were a couple of disappointing times over the years. I am sure that was because of the salesperson. The last sales person we had, though, was excellent.

Best store ever. Everything was clean and tidy. I read some past reviews and seem to think maybe…read morethe reviewer just is a horrible person.

I bought a patio fan on labor day. Lowes uses Angie's for installation. Today 9/16/25, I was…read morerescheduled for the 4th time to have this fan installed in my patio. Before you have any work done with Angie's through Lowes, think twice. Do yourself a favor and go to Home Depot.