Update review We bought our 2022 Jayco North Point 377RLBH We have a 1yr old & 2 year old Mark the salesman helped us when we had a flat tire not even 15 miles away from the dealership, even though the dealership was closed. -They replaced the landing gear because it was leaking hydraulic fluid About a month later and only 3 overnights in the camper -The weather stripping on the study slide is coming off -The trim is coming off of some of the rooms (I noticed the bathroom trim and told Justin about it when we were doing the walk through) -the valence isn't completely screwed in -the reclining couch wasn't bolted down which resulted in the vinyl floor tearing -the closet door continuously falls off the rail and resulted in damage to the frame -after the first flat tire we realized the other tires are damaged/faulty (Justin in service noted it on his walk through) -the clock was screwed on crooked -the bottom of the island is damaged -the door latch is dented -the window frame is falling off I realize it is more of an issue with Jayco than campers inn directly however we have tried contacting campers inn via phone repeatedly with no luck Hoping we can resolve the issues. I will update the review as needed I also realize some of these are easy fixes, however all the money we put into this thing we shouldn't have to be fixing it up not even a month later read more

Campers Inn RV - Charleston - Damaged island - RV Dealers Near Me - Moncks Corner, South Carolina

We bought a Coachmen Freelander here in 2023. Rig ran great but we discovered a leak in the bathroom. Water damaged the floor under pantry and bedroom steps. It was still under warranty when we brought it in for repairs last week of June (2024) It's now September 5 and we've been told a myriad of LIES by Tina and Mike in the Service Dept. Every week for the last THREE WEEKS we've been told "It will be ready by the end of next week." Called today and demanded to speak to the sales manager as Mike refused to return our calls. Turns out they've done NOTHING on the rig. When we finally got Mike on the phone he started with his BS again. Save yourself the aggravation and go to Blue Compass RV instead. We'll be trading in the Coachmen and purchasing a new rig from them and so far they have been great to deal with! read more

Campers Inn RV - Charleston - RV Dealers Near Me - Moncks Corner, South Carolina

We loved working with Mark. He helped us find the best RV for us. Service at Campers Inn is horrendous. Our unit has been in five months so far. We never had the opportunity to winterize our RV as it has been in their possession Oct-Feb, so far. We asked that they please take care of that before the temperatures dropped below freezing, while waiting for parts and manufacturer warranty approval. But no one would return our calls. We are still waiting for completion on repairs. Still, no one will return our calls as we would like updates in order to begin booking future outings with our RV. I have lost count of the unreturned calls. We have lost all respect and confidence with Campers Inn. read more

Purchased an 8 year old Brookside camper from Trail Center in Charleston four years ago. Never realized how blessed I was to purchase my camper from them. They delivered the camper, help set it up, helped me make sure I had all I needed...water hose, sewer hose, blocks. And they gave me a 30 day guarantee on the rig. And yes they came out and fixed/replaced my kitchen faucet and the hot water heater when it went out on day 29. I have not had any issues since. I just wanted a larger camper. So unfortunately I purchased my newer camper from Campers Inn; it was 1 year old and came with No guarantee. But they sold me a $3300.00 after market warranty. They dropped it and left (the young man did an excellent job of putting it in a tight spot). They also sold me an EcoShield protectant product that they claim they applied over the mold and dirt on the awning and roof. Kitchen sink leaks, hot water pipe leaks when hot water heater on so instead of putting my cleaning products under the sink I have bowls and pans catching the water from the leaking pipes and sink while I wait for a mobile repairman to have time to come out and fix it. Just when I thought it was bad, during the last rain storm, water covered my kitchen table and the floor. I was at work and came home to a warped table top:(. Don't know where the leak is but in time I am sure I will find it. While removing boards under the sink to dry it out found rodent poop! Wow, and they wonder why people complain! So just saying I wish Trail Center would have had the used trailer I was looking for because they are a family owned business with integrity. I have been waiting almost 30 days for a resolution to the EcoShield farse paid $1300 for protectant "applied over mold" according to the service manager. read more

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Unfortunately my family had a bad experience here. Not only did the technicians drag their feet during the estimation process, their communication is lacking. After telling my father they could fix a major repair on his motorhome, they kept if for a week before even looking at it. Please keep in mind they knew they are full time RV'ers and this was leaving them with out a home! After walking into the motorhome, not putting the slide out to actually look at the damage, they called and say they can't even repair it. Thank you for wasting my father's time and money as they were still paying for their local RV spot as not to loose it. Taking their rig here was a complete failure and I do not recommend their service department. I can say their receptionist was very kind. read more

With all the bad reviews at "C-WORLD" i decided to try Campers inn , Highway 52 ,Moncks Corner, South Carolina. Some of the reviews at Campers inn were bad but that was not really Campers inn it was actually the old Palmetto RV that was there before them. BRUCE waited on me and had the patients of a saint. I must have asked every dumb question he heard many times before. But with a smile (under the virus mask) he treated my every question as if it was important. I am a newbee with trailers and i learned a lot from him. Let me cut to the chase...i bought a trailer from Campers inn and traveled to a camp ground a few hundred miles away where i experience the dreaded "AUTO LEVELERS ERROR CODE" Now this was a Sunday and we were to pull out and go back home.....tell that to my levelers they were not doing their thing. This is the important part , after the sale , after they got my money on a day they were closed , I WAS ABLE TO REACH MY SALESMEN. The problem was easily reset after he told me what to do with just a phone call. I realized it was me that caused the problem .But the MOST desirable and important thing is after the sale was made i was still able to get help, advise and a warm voice on the phone who was still interested in me. I cannot recommend CAMPERS INN enough for the AFTER sale manor i received. I suggest you ask for BRUCE personally when you go there. The sale means nothing ...after the sale means everything read more

No. Do not waste your time. While their prices are reasonable, the customer service is poor and very inconsistent. I had one of the worst sales reps I have ever dealt with in my life, Mark. I also thought the finance guy was worse than a used car salesman. In the end I was given a fair deal, but don't expect any sort of post-sale service or follow up. Still waiting on some promised items and its been 6+ months. read more

Salesman Mark Anderson located in the Moncks Corner branch was exceptional help in finding our family the right camper. They have excellent customer service. So if you're in need or just wanting a camper this is the place to go !!! read more

This was my first RV purchase and Campers Inn did a great job throughout the entire process. Salesman Mark Anderson at the Moncks Corner location is awesome and very knowledgeable. Mark does not pressure you at all and made himself available to help me out and answer all of my questions even on his days off. RV specialist Hanna Deschaine was assigned to assist me in getting everything needed after my purchase. Hanna was very thorough, had the camper detailed prior to pick up and followed up with all of my maintenance needs. I highly recommend Campers Inn RV! read more

I had a wonderful experience with this dealership. Everyone made me laugh and had a great time! I was amazed at how easy they made the process! WIll be back! read more

Welp. I have to update this again. Certainly has been a poor rollercoaster ride. I mentioned that they fixed most of my issues. However, I was still waiting for a rebate and a replacement fish finder for the one that was sold broken. Unfortunately, Palmetto got sold to Campers Inn RV. However, they did not sell their liabilities. So Campers Inn RV won't resolve my issue since they're legally not obligated. And the owner of Palmetto won't resolve my issue, he's clearly trying to move on. I know I'm not the only customer getting screwed. read more

We stopped by for some RV parts. Mark was very knowledgeable and very friendly. Their selection for parts is a little limited for the area (just my opinion) but the service was good the prices are fair. I'll go back and give them my business. read more

The Charleston location service department is a complete train wreck. It took 5.5 MONTHS to replace my Winnebago slide out roof (the service manager says it should be a 2-4 WEEK job) with complete lack of communication along the way. Someone from the company should have attempted to make this right with a significant discount but instead I got a messily 10% off the labor of my repair... after almost HALF A YEAR without my RV. To top it off, when we inspected the repair, there were multiple bubbles in the sealing tape. Obviously I don't feel confident in the quality of the work they did either based on what I can see. I plan to tell anyone with an RV to avoid this place at all costs so they don't have to go through what I did. There should be an option for 0 stars for an establishment this bad. read more

We were looking for a newer model and so thankful we choose Campers Inn in Moncks corner as our first stop. The entire store has an amazing energy. Everyone is so friendly. We stopped by on a Friday afternoon. When I found the one I liked best, they gave us a great trade in value. A door needed to be fixed on the new camper, so we had to go back a few days later. With my husband's work schedule and being 2 hours away, we had to schedule a pick up time. When we came back Cam said it was actually his day off. But he came in with an attitude of wanting to be there instead of having to. There was a nice thank you package in the camper. Cam was an awesome salesman. The manager was quick to jump in to make sure we were happy with the offer but not in an annoying salesman kind of way. LOL Everyone was just so super friendly and accommodating. Oh, make sure you visit the parts department. That sales chic is sure to put a smile on your face!! I would definitely recommend buying a camper from Camper's Inn, Moncks Corner. We are so proud of our new rig. read more

The guys at the Moncks Corner store are awesome all the way around. We found our class A at the Myrtle Beach store and had it at the Charleston/Monks Corner store in less than a week. Mark Anderson was our sales person and he was easy to deal with and has a silly personality. Nathan set us up with Mark and actually found the class A and made the arrangements to get it back here. Mark was very patient with us as we made our decision. This is a very big decision for us. Then we dealt with Lori Morris in the service department. She made sure everything was in working order and set us up with Jeff. who did our very thorough walk through. Lori and Jeff were awesome. Ryan is the finance guy. He was very patient while explaining our payment plan and teaching us about a warranty plan. We didn't have to buy the warranty and he never pressured us to do so. We bought certain parts of the warranty because it is a used camper and it just made sense to us. Overall great experience and I would highly recommend these guys if you're looking for a camper or a motorhome. No pressure and patience were key factors for us. read more

Buyer beware - this is based solely on my personal experience with the Campers Inn RV location in Moncks Corner. If you need work done on your coach, I strongly suggest avoiding this location at all costs. Over the course of the year it took them to repair my coach, they fired 5 employees, repeatedly missed deadlines, lied about the status of repairs and several times did not actually perform they work they were paid to do. The general manager never responded until after I called corporate and on the day I picked up the coach told me they had "just discovered" thousands of dollars of additional repairs. It truly was the worst customer service experience I have ever had. read more

I took my RV in for a broken windshield. "Sure, we'll get it ordered and fixed" I have called them at least 6 times and visited once in addition to bringing them my unit. It's been 5 months. Their service department has no idea how to manage claims and get work done. They are FIRED. read more

What started out with good people in the sales department ended very quickly with disappointment in the service department! Long story short, we purchased a new 2020 Winnebago Voyage TT from Campers Inn RV of Charleston. The decision was made after reading reviews about the Winnebago Voyage; the dealership; and comparing them with like campers and dealerships in the area. Little did we know; that If Campers Inn and the Winnebago travel trailers were the best as was reported, it really makes me wonder just how bad the others really were; based on reviews of other travel trailers and dealerships. In defense of the Campers Inn RV dealership, and today's crazy ugly world; the dealership suffered from lack of help, and qualified people. Their employee turnover rate was very high. However, that doesn't mean you can't take the time to communicate to your customers on status of repairs, parts, or warranty approval, which never really happened while trying to get our camper repaired....even when I called and asked! My confidence level in their service department deteriorated with every phone call, or every visit made to get any information. It was like watching a tennis match with excuses...yes we have warranty approval and we're waiting on the parts...we have some parts but no approval...we do not have any parts and no approval to start...we have approval and we are almost completed...oh we don't have any parts yet but have approval...we still don't have parts and still waiting on approval... These were the answers I was getting from them, from either a phone call or a face to face; it didn't matter. The face to face was done because I could never get an answer from anyone who knew of the status while talking to them over a phone call. When asked to check, I was told they would check and call right back....they never did! It was very frustrating. I finally had to get corporate involved, and even they were beginning to get frustrated. We had the camper for six months and for four of those months it was at the dealership; supposedly being repaired, and during prime camping times. We actually had to cancel trips we had planned. After waiting for four months, and since the dealership didn't have the parts and or they were supposedly waiting on approval; it was decided that we could take our camper home, and bring it back in once they had authorization and parts. We had another scheduled trip planned that we really wanted to keep, so we agreed. The camper could be used as it was, but there were things you couldn't do with it as designed; until the repairs were completed. On a whim, my wife and I decided to visit a camper show just to see the newer models. We were feeling pretty down about our camper and the rodeo involved with it. As it went, we found another camper we really liked. I knew we would take a hit trading, but we both were at the point of doing anything to save our sanity. I was able to make a good deal without breaking my back. I asked them to get our new camper ready and I'd be back in four days to do the trade. Before switching out campers, I tried once more to see if I could get a commitment on repairs on our Winnebago. Again, I was told by Campers Inn RV they did not have parts because they were still waiting on approval from corporate; but should be getting it soon. I asked them to please call me once they had the approval so we could plan things accordingly. As soon as I hung up, I called corporate Winnebago again, and told them what was said. They were speechles and apologized, saying they had already given them the approval. Corporate Winnebago said they would call them and make sure the dealership had their approval to start, or if they had questions that may be keeping them from completing the work. Corporate Winnebago emailed me a massage that same day, saying they were given the approval again with the work authorization number and would have the dealership call me....I waited for three more days, and all I heard from the dealership was crickets! I called the new dealership, told them I'd bring my camper in, and they honored the deal. I now own a different new camper from a different dealership, and we are enjoying it. We've also been very pleased with their service department! read more

Don't ever do business here! To make a VERY long story short, the damaged my flooring on the day we took delivery. I was promised that they had ordered a piece of flooring, would cut out a large section and repair so that it was not noticeable. We took delivery and returned it within a couple of weeks. A few weeks later I was told that repairs were finished. When I inspected, not only was NOTHING done but there was new damage to the interior trim that was done at their facility. Now, 16 weeks after initial delivery, the work was supposedly complete. Most of it was but we have an eternal V shaped tear in the flooring that was simply glued together and still very evident. All I've ever asked of them was to honor their word and repair damage that they created....the right way! I spent $50k with them and have now now wasted 25% of my warranty period while waiting on repairs for damage they created. Their response to making it right (including the corporate office) "there's nothing we can do". read more

Mike & Nathan very graciously resolved my unfortunate experience of buying a, unknown to all parties, water-damaged 2021 TT from them, by replacing it with the same model TT !! The only difference is it's a 2022. I'm very pleased with my TT and glad I bought it at this Campers Inn. This ordeal had me interacting with all departments there. And I found them all professional, respectful, fair, and dedicated to making a customer satisfied. Great service department, especially Justin & Tom. Smart guys with determination. The determination which resolved what was needed to make my Primus braking system work in my 2020 Toyota 4Runner. I highly recommend this business. read more

Knowing we needed a new water heater I decided to wait until we arrived at our next campground. After arriving at the KOA in Mt. Pleasant, I saw their sign recommending Palmetto RV. I'm hesitant with these kinds of recommendations but decided to give it a shot. I called them and they said they'd send someone out. I had explained on the phone that I'm pretty sure the water heater needs replacing but want them to take a look to be sure it can't be repaired. A guy, George, showed up reeking of cigarette smoke, came to take a photo of my water heater so that they could order the part. I told him I wanted them to take a look at it first instead of jumping straight into the more expensive route. Instead he told me they never communicated that part of the conversation with him. No surprise, really. I was supposed to get a call that day with a quote for the part and labor. I never got a call. The next day I saw their van park right next to us and drive by us, all in the same campground, the day after that, never once stopping to communicate with us as to the status and a quote. So I called again and finally got a call back telling me that George took a crappy photo and so they were trying to piece together what exact water heater we needed. So he said he'd call back later in the day with a quote. I never heard anything back and I called one more time saying that, leaving a message because no one seems to answer. At that point I was fed up and by the time they decided to come around I was done with them. I'm not going to bother with a company that doesn't make me a priority or more doesn't show any interest in even making money off of me. Never in my life did I want someone to want my money until then. I wanted them to want to help, to do their job and even that much was too much to ask. I would not recommend this company to anyone. read more

When we arrived in Mt. Pleasant at our campground we had an electrical issue. We called Palmetto and they sent George the technician. He was extremely professional and diagnosed the electrical problem, corrected a plumbing problem and did it with a pleasant personality. He was extremely accommodating and even got down on the floor with our 7 dogs inside the RV. We highly recommend Palmetto RV if you are in need of emergency service while in the Charleston Area. read more

If I could give it a 0 I would. Dishonest salesmen's from Cody to Ross (sales manager). Told me that the RV I wanted was mine as long as they had the money tomorrow. Never returned calls from my lender to finish the deal and when I finally got them on the phone they sold it. A man only has he's word to be trusted so buyer beware... Neil F. Nashville TN read more

Mom's bucket list dream of RVing became possible because of the most amazing service and dedication at Palmetto RV. Mike, owner, is the most patient, thorough and sweetest man you could ever meet. He basically held Mom's hand as she spent weeks trying to decide in the type if RV she wanted. That was backed by the superior service staff, and Suzy, in charge of the financial end. Three day camping school is included in the price which is invaluable! Mike goes above and beyond for his customers and Mom is living her dream! read more

This is the worst company I've ever dealt with. Of course they were very helpful and easy to work with when I was buying the boat. But since they were paid over a month ago it has been a nightmare dealing with them. They have not sent me the title or paperwork to register the boat. They do not tell me what's going on. I have to call them and get yelled at and lied to by whoever answers the phone; about the paperwork being lost or getting ordered. Today Ross in sales hung up on me twice because he said this wasn't his problem. I would NEVER give these people my business again!!!!! read more

My husband and I rented an RV from Palmetto RV over the weekend that was a total of less than 48 hours. Once we got to the campsite and settled in, the sinks started backing up. We called them the very next morning to report this and they told us that the gray tank must be full and we should just dump it while parked at the campsite. This is prohibited so we spent the next hour getting rid of someone else's waste water. Not only was the tank full but we never had hot water. This did not ruin our weekend and we sucked it up and took cold showers. We knew we would be speaking with them upon return of the RV to discuss compensation. After speaking with the owner about it, she offered to give me $100 refund which we never saw. I told her that I felt $200 back was more in line and she laughed and handed the phone to the technician. While on the phone with the technician, I asked if there was anything else that we should've done besides turning on the faucet to get the hot water working that maybe perhaps we didn't do. He said it must've been user error. He said that it was funny how it worked perfectly once we brought it back. He said it sounds like you're just wanting to get money from us. Really? Seriously? He then said we're done with this conversation and hung up the phone. I'm not sure if this was the owner of the company, but he was standing right there with the owner as this was her personal cell phone. No one reached out to me after he hung up. This would have to be the most unprofessional company out there. I would never recommend this company to others. They need to learn some customer service. read more

I had an issue with our RVs electrical system and called Palmetto RV for help. I did some troubleshooting and figured out what the problem was. When I called them, they asked all of the right questions and were able to get the exact part ordered and installed the next day. Frank, Shawn, and George were truly wonderful and helpful. I would highly recommend them. read more

My friends and I rented a 24 ft RV to take down to a music festival in Florida for a long weekend and could not have been happier with the unit and service we received from Palmetto RV. The technician took me through the RV and explained how everything worked and also gave us a number to call in case of any issues, which there were none. The RV had all the bells and whistles, even things I would never think of needing on a campground site! Great experience and I plan to use them again for another trip when the time comes. read more

They have everything. The selection of boats cover everything from duck boats to offshore boats and flats boats. They also carry travel trailers and motor homes that fit all budgets. read more

Purchased 2008 Tiffin Allegro Bus just over a year ago now; May 2018. Had a great salesman! He was very helpful, nice, and knowledgeable. Main reason we purchased there was the great salesman AND the promise of great service "after the sale". Local people that we could trust to "be there". That's where it ALL fell apart! Before the sale we were told how "wonderful their service was" and to "just call" when we needed them. Well, jacks would not go down. So we called them. Made appt to take it in and have that checked and a few other things fixed. Had leak on slide out, windshield wipers hanging up, and door awning not working properly. First they determined the leveling control board needed replacing. Then they repaired the other few little items we had. The leak repair worked for about a year, the awning still doesn't come out, and the wiper froze up on the way home that day. Which brings me to the leveling problem. They told us that they had to call and get the price on the control board and would let us know. That was in August 2018. Still waiting on that call in August 2019. Several calls to service and to Ross, the general manager, with no return calls. We ended up calling Tony's RV in Lexington SC who was able to figure out it was a loose component on the control board. My husband was able to solder the piece back on and it's been perfect ever since. I am happy we were able to find that place we could trust and depend on, but Palmetto RV is NOT that place if you want service after the sale. read more

I bought my Pace Arrow from Palmetto RV three years ago. Mike, Ross, and George have always been there for me. I can depend on them for fast and honest service. Anyone can sale you a motorhome, but only a few back them up with fast and fair pricing in there service department. This is where Palmetto RV stands above the rest! When you are away from home and have issues with your RV, your vacation could be ruined by poor service or price gouging. George is the best service technician in Charleston. You can't go wrong with Palmetto RV. read more

After a longgggg time as tire thumpers, chair sitters, bed floppers - we finally bit the bullet. We would literally crawl in and out of his motorhome selections every month or so. Finally, with the help of Mike and the rest of the gang - we were proud owners of a new motor home. We were challenged (financially) by with what Mike refers to as "buy your second" motorhome the first time, but as we near our "full time" status in our new motorhome - we chose wisely. His patience and professional demeanor are exemplary. There are the usual blips on the radar with things that need fixin in the motorhome, but they are up for the challenge. The KOA camping school was cool - answered many of our questions before we were hundreds of miles down the road. I made a point of meeting all the service technicians and other sales folks that work there, making sure that I greet them by name whenever I drop by. We are now within 2 weeks of a starting on a 7 month journey proceeding west, then north up the coast of California to Seattle, then back across the rockies and returning home to Mt P. We could have shopped at the big box stores out of town, but at the end of the day...you need and want someone in your corner and basically "around the corner". read more

Almost exactly 13 months ago I found a camper advertised for sale at Palmetto RV, however, when I arrived, it had already sold. Mike then proceeded to show me what he had available. I had explained that I was a widow and had decided to make some changes in my life to move forward and he assured me that he and Palmetto RV would be there for me, whatever I needed. Well, I fell in love with a beautiful 5th wheel and Mike and I agreed on a price and terms, one of the agreements was that they would clean it, make a few repairs and deliver it to the park that I picked out. Unfortunately, I have been so very disappointed! I had even purchased a service agreement (2 year) that they promised that they would administer, and to this day I have things that have never been repaired i.e. rear ac, solar system, ice maker. I specifically mention the solar system as this was a major selling point and here I sit with average electric bills of $150/month, and I didn't pay that much in my home. The ac was improperly repaired and has never run correctly and then they refused any further assistance. The service contract is also a joke. When I called, desperate for assistance, I was told that it would have to be towed in to be evaluated and could be in the shop for an extended period of time, when I advised them that this was my full time home, they had no other solutions. The sad part of this is that when I first got the camper, I was so excited that I recommended Palmetto RV to another widow out here and she then purchased a camper from them also and has her own horror story to share. To say that I have been disappointed is an understatement!! If they are willing to treat a widow this way just says more about their character than I could. read more