General Diesel is a full service, professional and hard working company. On Monday May 5th, on a trip from Florida to Cape Hattera,the alternator failed on our Winnebago Travato 2016 Diesel RV on a Dodge Ram 3500 Promaster. Seven Dodge Dealers-- said they couldn't help us because they either didn't want to work on an RV or they were too busy and we would be stranded for over a week. My son's friend Eric told us about how helpful General Diesel has been to him and others in the areal so I contacted them and spoke with Kenny. He was able to obtain the correct alternator for an engine only used by Winnebago for 2 years, and install it that day. We were met by Kenny who had a big welcoming smile. Not only did they install the alternator, but my husband, the dog Katie (a female Sheltie) and I were able to hang out in a comfortable waiting room. I had a great time chatting with several employees and meeting the watch dog Diesel, a very big but friendly animal. I have read the last two reviews of General Diesel and was stunned that Scott B. had so many negative things to say but then it was more than two years ago. My experience was beyond terrific and I want to dispel any hesitation you might have to use General Diesel! I have sung their praises to our friends and hope this review repudiates the one by Scott. I would not hesitate to use General Diesel should any other problems occur with our Diesel Engine! Major Kudos to Kenny and the others who took such fantastic care of our Travato and were able to get us back on the road to Cape Hatteras and our rendezvous with other Winnebago Class B Motor Homes! Sincerely Toni and Doug Barrows PS The Dodge dealer that said he could possibly get to us on Friday was going to charge us $4,500 because the part had to be sent from Atlanta, Georgia. Kenny was able to get the alternator locally and the total cost was a fraction of that! THANK YOU GENERAL DIESEL!!! read more

Abbeville County Emergency Services from Abbeville South Carolina assisted with the evacuation prior to hurricane Dorian We had complicated DEF issues with our Ambulance We attempted 10 different repair shops with no success What we were told was " closing for the approaching hurricane, finishing our customers first, don't have the right lift, don't have time, we can have it done in a week" We utilized yahoo and google search We could not assist with the evacuation as many were being transported well inland and we could only accelerate to 15 mph down hill After 2 hours of wild goose chasing and our frustration mounting we found General Diesel on Iron Rod Court just off I 26 near the AFB We were met on the phone with an absolutely kind and understanding voice "You are helping to evacuate our neighbors absolutely we will try to help and get you right in" "Can you make it here?" "If not we will come to you !" We had already been limping our Ambulance for 2 hours searching for help, of course we will try Kind, competent, friendly, experienced Customer Service and highly qualified staff was our experience If you are a visitor to North Charleston or a business or resident this NEEDS to be your service destination We would like to sincerely thank all those at General Diesel on Iron Rod Court in North Charleston South Carolina again for not only repairing our Ambulance but for being so kind and patient with Abbeville County Emergency Services A2 crew, pretty sure we were quite frustrated by the time we got to your facility and you were nothing but kind and supportive Sincerely Kathy Bensen NRAEMT Abbeville County Emergency Services Abbeville South Carolina Melanie Humphrey NRAEMT Abbeville County Emergency Services Abbeville South Carolina Melanie read more

Called 2 other shops before making this review to confirm what I already knew. Took my truck in for diagnosis and repair. Ended up getting charged for parts that were not replaced "manager attempted to tell me the (exhaust manifold that's listed on my invoice for $478.84) was actually referring to the downpipe. There's not a downpipe in the world that's almost $500. The "exhaust manifold" listed on my invoice was of course not replaced. Reused the flex pipe I had on the truck as a temporary repair, and left the clam hanging less then 9 inches off the ground. So when my truck hits a bump and the exhaust gets ripped off. I guess I'll be in touch. I was charged $264 for a 4 inch heavy duty V band clamp. Which would be ok if an inconel clamp was used but it was not. The clamp on my truck costs significantly less then the price I was charged. I was also charged 8 hours labor to replace 8 feet of exhaust. I wonder if the worker went and had lunch in Myrtle beach with his wife while repairing my exhaust which required less then 4 hours total labor. The ONLY repair done correctly "after bringing it back once to have it fixed because it was leaking" was having my brake caliper replaced. ABS light came back on when I left due to an ABS sensor which (apparently) didn't show up the first time they scanned it which (but another one did that cost me $550 for them to replace). Didn't even get core charged removed for the brake caliper that was replaced because my old caliper was apparently so bad that it couldn't be returned for a core. Which I already knew wasn't true. The caliper 3asnt damaged. Just bad. But made sure to charge me for that too. $1349 to replace 1 caliper. $4,850 total for what 2 other shops said was GROSSLY over priced. I shouldn't have paid more then $3200 for. I wish we lived in a society where people were treated fairly and if an issue came up. The shop in question refunded the person for what was done incorrectly "or not at all in my case". I have very bad social anxiety and don't do well speaking with people. This shouldn't force me to getting taken to the cleaners and being ripped off by a shop. When 2 other high quality name brand shops tell me you ripped me off after seeing your invoice. That means you rid me wrong. If I ever get made whole I will change this review. Being that I have little recourse for this. I will be going to social media next. Then the actual media after that read more