We needed our rental car to be towed and Budget contracted with Platinum for this service…read more Platinum kept delaying their arrival time and the dispatcher was unhelpful in tracking the tow truck. Platinum never showed up and we cancelled after a 5 hour wait and assurances they would be there soon. Do not use this company.

I can't tell you whether this business does good work or not - I never got that far. All I know is…read morethat today I took my car to JT's Paint and Body to get an estimate for body and paint work. At JTs', they were courteous and looked at the car. They just had too much work to be able to do the job at this time - they said all the shops in the area were really busy. But at least they talked to me and looked at the car. Then I went to Platinum. I parked my car right in front of their office window, walked in and said I needed an estimate. The receptionist said an estimate was $50 and would apply to the work. I said I wanted someone to just take a look at the car to let me know if they would even do the work and see if they would even have the time for it. I didn't want to pay $50 if they wouldn't even do the work or have the time. "The car's parked just outside, I just want someone to see if you will even do it". But she wasn't having any of that, said "We're good", essentially meaning goodbye and go. I said "Thanks for the HELP" and left. Platinum may not need me as a customer, but I don't think they need that employee as a receptionist either.

I had Southern Tire of Summerville mount and balance a new set of wheels and tires on my truck in…read moreNovember. I normally install and torque my own wheels, but they insisted on installing them. A few months later, when I attempted a routine tire rotation, the lug nuts were so tight that neither my impact gun nor a breaker bar could remove them. It took a two-foot cheater pipe to break the first one loose, and the second lug nut snapped during removal. I contacted Southern Tire, and they asked me to bring the truck in. While attempting to remove the lug nuts, their technicians broke 10 more lug nuts. I later spoke with another manager and technician who inspected the truck and agreed it did not appear to be a corrosion, rust, or saltwater issue. We discussed scheduling repairs, but after I dropped the truck off, I was told they still could not remove all of the lug nuts and that the shop would not cover the damage, citing a posted policy regarding lug nut and wheel damage. At that point, I had no choice but to repair everything myself. Over the following weeks, I removed both front hubs, replaced damaged wheel studs, pressed in new studs, and corrected all of the mechanical damage. During those repairs, I also discovered two rear lug nuts that were only finger-tight. The truck is now mechanically repaired, but I am still left with damaged wheels, uneven tire wear from not being able to rotate the tires, the cost of replacement parts and specialty tools, and many hours of my own labor. Mistakes can happen in any shop. What disappointed me most was the lack of accountability and the refusal to stand behind the work. Based on my experience, I cannot recommend Southern Tire of Summerville.

I cannot recommend this shop enough! Dennis was so helpful with ordering me the tires I needed and…read moresetting up an appointment for me over the phone. This can also be done easily online with their ordering and appointment reservation. I have a really tight schedule and work nights and Dennis was able to get me in first thing on a Monday morning. I was in and out in 35 minutes with four new tires. This is the fastest I've ever had work done on my car. Even though the business name only says tires in it, they also do other mechanical work. Dennis was super responsive on the phone so give them a call for any of your car repair needs.

I was stranded at the edge of the interstate with my camper due to a blow out on my camper. I am a…read moresenior woman and was traveling alone with two dogs on a sunny hot day. These men are my hero's! They delivered two tires and a rim. They were professions and skilled in their trade. They eased my fears and got me back in the road. I cannot express my appreciation enough. I hope never have to use them again but if I do, I know who to turn to. Thank you.

wanted to give a shout out to the guys at tire solutions in durham nc!! super guys!! helped me out…read morewith a flat front tire!! easy to deal with!!the price was super fair!! just good ole guys to do business with!!will for sure be back!!thanks again!!

Update on my review for being ripped off. I found out that my car had a fairly new radiator. Most…read morelikely the radiator was leaking fluid because the belt was causing damage to the upper radiator hose. So we got ripped off for the radiator in addition to them claiming we needed a new water pump and upper radiator hose. Beware! Stay away!

Mack's Garage on Dorchester Road in North Charleston is a great place to go for all things quality…read moreautomotive repairs. They are reliable and consistent in their level of customer service. The staff here is very skilled and efficient at getting everything ready.

Nothing elaborate going on here. Just two guys in a parking lot next to a gas station fixing cars…read more They have saved me so much money. Want to Auto experts on the other side of goose Creek and they misdiagnosed my car. I don't think they must diagnosed I think I was a money grab. But I came to this guy got the truth there was nothing wrong with my radiator and I had a busted pipe that spit water on cylinders causing them to malfunction. The guys at Auto expert told me I needed a Catalytic converter. I've been to these guys at least four times since. I think they do work for the dealership next door also. They will have your car ready within the day and they are so inexpensive. Even if you don't live in the area it might be worth the trip. Just old school guys that will fix your car and not try to get all in your pocket. They do all my work. God bless them.

After getting the outrageous price quote at the new Firestone in town, I decided to take my car to…read moreMike at GC Auto and Radiator. My wife had her car worked on by him last year and he did a great job for a reasonable price. He gave me new brake pads and fixed the rotors, for only $120, which was $40 LESS than what he originally quoted me. This was around $400 less than what Firestone quoted me. He's honest, won't jerk you around, doesn't try to sell you more than what you need, and does great work. It's just him in the shop, so he can get swamped at times, so you have to call him just to see how things are going sometimes. HIGHLY RECOMMENDED

Used this company to take a Tacoma (flat bed) to the dealer for repair; everything went well.read more

David Austin was our technician with a welcoming and friendly demeanor. The tie rod on the vehicle…read moresnapped out and the sway arm could potentially drag the ground if the vehicle was pulled onto the tow truck without an efficient assessment. Thankfully David was able to produce a solution with no damage to the car and delivered the vehicle without incident. This technician would be a high value to any company possessing the desire to retain people who can assess and resolve situations in the moment while still carrying a hospitable state and providing assurance and ease to their customers. I would highly recommend David and will request him personally should I need Prince Towing again. The company as a whole provided ease through the whole process and the technician, David, was exceptionally above and beyond! Many thanks!

As soon as I walked in a young woman behind the counter offered prompt assistance and looked up a…read morecar part for me within a minute or two. The customer service was very prompt. The store looked neat and organized, I was literally in and out in no time! I would return if in the area.

Parks Auto Parts on Dorchester Road in North Charleston is one of my favorite automotive parts…read morestores in the Charleston area as they always seem to have the right part at the right time at the right price. The staff here is very knowledgeable and can guide you to what you need on most parts. I have had a really good experience every time I have been here.

I picked Corbin's because of the reviews and was not disappointed. If I could give 6-stars I…read morewould. I had an appointment to put a hitch in my new-to-me Acura and they installed it quickly, for the price they quoted, and made it look great. Super friendly and professional. If I need another hitch, I know when I'm going!!

I had my leaf springs replaced on my boat at Corbin's. They did the job in one day. They even…read moretouched up a few rusty fasteners with paint and restored my wiring harness for no additional cost. I would definitely recommend this company for trailer repairs.