I went in by appointment this morning & the lady told me I was granted the funds. but it would take 10-12 weeks before it gets in my account. she told me to contact Sdge & tell them I was granted the funds. And to make sure I keep paying my monthly amount so I stay on top. so I called Sdge & spoke with Christine & told her i applied & yada yada & asked what was my bill for this month. she then told me it looks like you owe NOTHING! I even have a credit left over. so I'm so grateful to this program. I just had to rate it. I wish I could rate higher. this program truly helps low income families. so if you need help with your electricity bill call Mon-Wednesday early am. get yourself an appt. what you need for that appt is your ID, your electric bill ALL 8 Pages, your source of income & your social security card. if you don't have 1 of those items you will have to start the process all over. so don't forget. stay blessed & informed. read more

Challenging to reach by phone. Once you are able to obtain an appointment and all of the required documents, the staff is efficient and friendly in a high volume environment. They completely meet my needs and took a great deal of stress off my shoulders. Thank you for what you do every day to help others. read more

love this place. nice people. thank god this is available . they deserve 5 stars! so fast and great service read more

They are so very kind and compassionate. God bless your work!!! They helped me so much, not just recently but many years ago also...I raised my daughter who is now a doctor. I am a single mother and a teacher who worked as a sub. I cannot express enough their kindness and acceptance. They don't make you feel inferior in any way. They offer respect and dignity to everyone who walks into their space. They are a model for us all. read more

I thank goodness that this program is still available.. mainly all the people that work here are dedicated to helping and supporting (paying) my energy bill read more

My wife and I recently found ourselves as a retired married couple on Social Security and SSI income in "desperate" need of financial assistance in paying our past due utility bills [SDG&E gas and electric]. We were instructed after calling 211 on our cell phones and answering some brief questions to contact the local San Diego "Campesinos Unidos" agency for assistance in paying our past due SDG&E bills. We called Campesinos Unidos Inc. [ "UCI" ] and the nice lady Damaris who answered the phone told us since I was disabled that I did not have to drive the 50+ miles and burn the now very expensive gas to pick up our "CUI Assistance Application" in person, that she would place one in the mail to me to save me the time, trouble and expense. When we received our CUI Assistance Application I was able to fill it out easily and mail it back in. It was not long before Damaris emailed me back updating me on the fact that our application was received, and that she had needed [2] two more additional documents to be able to complete our application and get it submitted in a timely manner. It was only [1] one day after submitting our final [2] two documents to Damaris and CUI and she has already responded with this : Good afternoon Mr. & Mrs, Thank you for providing the requested documents. Your application will be completed this week. Thank You, Damaris, CUI. So, I think in reading some of the bad reviews left by others in the past that most of not all of them to be untrue or not representative of what can happen if you provide the correct documents in a timely manner. I believe their are a lot of undeserving people out there that sit behind their computers every day looking for a free handout they do not need. I have to say this, Damaris must have a super tough job on her hands trying to filter out scam artists, losers, and liars on a daily basis. My wife and I are very satisfied with the service we received. read more

This letter /review is by M.Session Escondido, CA I filed a fraud report with the FTC today since you won't communicate with me. Also your google page states your temporarily closed. Your San Diego office refuses to give me written approval for 1070.00 promise to sdge damaris tells me that sdge knows sdge was called yesterday and they have no idea that i'm approved you have refused anything in writing that i've been approved or that sdge has a promise please help ease my mind by providing something in writing. i've called your brawley office twice now with no response and the san diego office i spoke to yesterday and was denied a letter by damaris 061021 Dear FTC Dear Campesinos Unidos Ince 061021 Per SDGE I applied for this help program to pay my SDGE bill of 1070.00. I have not been able to pay one dime of it due to Covid since last Sept 2020. I applied and was approved. June 1. Per a verbal conversation with Damaris June 10. They did not even tell me I was approved. They did not call, they did not send a letter. However this company refuses to give me anything in writing that I was approved. They say it talked 10-12 weeks for them to pay SDGE. I called SDGE yesterday June 10 and spoke to Irene who said no they have not been notified AT ALL that there is a promise to pay them, SDGE. Dxxxxxs at Unidos told me they definitely did tell SDGE. So I left two messages at the supposed Corp office for Unidos yesterday and today. No one will take my calls, no one has responded. There is no voicemail at all for C Unidos. So I'm hoping it's the right number. The number I took from Google. Rxxxxx at CUI was the only helpful person so far. He is the man who came to my home on May 5 and brought me lamps and bulbs for a program I qualified for with Care. Their office in San Diego at 885 Gateway center way , 103 san diego, ca 92102 , for two days I tried to call yesterday and the day before. Before I contacted the Brawley office. They don't answer their phones. So, I called rxxxxx cell which he left me. He went to the office girls and one of them called me back. That was Damaris. Who was completely unhelpful. I need something in writing that I'm approved and I need something in writing that SDGE knows about this promise. Because I am fearful my electricity will be cut off. I appreciate the donors who make this possible, but this company must MUST provide something in writing for people if they are going to help people ease their minds because of the Covid attack on all of our personal finances. I was going to contact the cfpb but there was no item for me to check for this kind of issue. Pls call me if you have questions. Mxxxx xxxxxx s escoxxxndido blvd escondido ca 92025 760 2xxxx nxxxxxxbluxxxxxegirl@gmail.com I appreciate your help Melissa Session ps their google page states they are temporarily closed God only knows what's going Their reviews on here look terrible so far I have filed a report with FTC fraud department today read more

Had a wonderful experience with this company. The different people I spoke with or worked with in getting our home set up for the energy weatherization program were very helpful and polite While it took several months, from getting qualified for an assistance program to getting windows and furnace installed plus other things done for our home we were very grateful and happy with the work done. Julio and Jorge worked hard to get our older mobile home weatherized and set for the winter. Definitely would recommend them. read more

Took my mother to Campesinos Unidos in 885 gateway st. suite 103 because SDG&E send her there. My mother walked in to ask if she was in the correct address, Marlene, asked whats your zip code ? Marlene, said we cant help you here. My mother asked where can I go? Marlene said "I don't know" my mother asked is there another place like this one because SDG&E send me here? Marlene said "I Don't Know" Marlene was very rude, not even answered good morning back at first place, not help my mother with any information and asked us to move our car, when we were just asking for correct address. Sometimes people treat people differently because of you being a low income community, it's so sad how people have no humblest or a good attitude to help and support others!! She didn't want to give her last name after we said, we were going to put a complaint for no good customer service. The other employee, said her name is Marlene! read more

This place saved my day Financially I'm going through a lot I'm so thankful for campo uninos read more

Okay, so this is the fourth time since 2008 that I've used this particular helpful service. I only gave this service 4 stars, and I'll explain why. (1) Making an appointment is not so easy, as the phone lines are ALWAYS busy. That's why the walk-ins on CERTAIN Saturdays (8 am to 12 pm) make up for that. I just wish they were open just a few hours longer (2) Unless you have handicap plates, you're left to the mercy of street parking, which at times, can be far away. Get here early though, (I showed up this morning at 6 am) and this is not a deal-breaker (3) I always like to get my docs and paperwork squared away before I come in. You can send a request in the mail for the packet so you can do this. However, I had to send a request letter 3 times before I received a packet. And finally... (4) You can only get an affidavit (a form if one of your family members, not working, CAN'T show up) by coming in person and picking up the form. The best thing for you to do is to have ALL of your docs and paperwork in order before you get there. If you're missing 1 or 2, they'll definitely work with you to fix the problem. Give these people a chance, because they're very polite and courteous. Today showed me just that, as I was missing a few pay stubs from my son's paperwork. I made some phone calls, shot him a screenshot of where to send the docs, and the gentleman at the window let me know when he received them. I waited patiently, a very nice lady helped me, and I was out of there by 9:45! Awesome!!! Thank you for this helpful service. Here's a link to get you started in the right direction: https://my211.force.com/s/service/a1j41000000fBeQAAU/home-energy-bill-assistance-program-san-diego-office read more

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This group came to my house and replaced the glass in two windows. There is no protective gasket that keeps glass tight in the windows, They both leak air like crazy, bugs get in, and the actual glass is knocking back and forth in the metal frames. The glass will definitely break. I try not to open either window. So disappointed with them. I thought they were the real deal when helping low income families with repairs. Now I am going to have to find someone to fix this mess. Yes I did send them a letter about these issues but never heard a word back. read more

1.0 star rating 6/21/2022 Watch out for this company. I had an appointment at 8am and showed up with all documents copied that were required and my drivers license and social security card. I was not able to get help because I will be having to move and won't be at the address for next 6 months. Never told this when I made the appointment. I am 64 years old and very disabled. I have a very difficult time getting around and they have no idea how difficult it was for me to show up at their office at 8am. When I was told by the clerk I wasn't eligible for the service, I requested all my documents back. They wouldn't be needing them and I didn't want my personal information out there. I skimmed my envelope before I left and saw the back sides of my copied cards and employment stubs for other applicant and thought I had what I had gone with. But when I got back to my apartment and began to put things away, I noticed they kept the copies of the front sides of all my cards, as well as the other applicant. I called and asked to speak with a supervisor and spoke with Elizabeth. I explained I asked for my copies back because you wouldn't be needing them and I didn't want my information "out there". She told me she would mail them to me and it has been 2 weeks since we spoke. I called Tuesday, June 21st (my appt was June 7) to speak with Elizabeth and "Abby" beat around the bush, Elizabeth has been so busy, blah, blah, blah. I still do not have my documents returned to me. They are my our lifeline and with so much fraud out there, I think it a very reasonable request. WATCH OUT FOR THIS SHADY ORGANIZATION. I'm looking into who to file a report to. read more

If the supervisor is not racist then she needs better communication skills. This place was a waste of my time and a joke. I dont recommend people of color or people with disabilities to waste their time coming here because they will make you feel like shit. I saw at least 3 people being treated like they did not want to help them. Especially the blind lady and the guy in the wheel chair. If you go to church i wonder how they would think of you and how you treat people. your customer service skills suck! You are rude you lie to people and waste their time and money.. I could have ate me some chicken tacos with the (*&*^*%&$nn i spent to get there on the bus just to be turned down help. LOL YOU ARE EVIL! read more

This energy assistance program has an invalid Phone # listed as theirs 1800-371 1380. It is a dating service #. When I sent in my application to the energy assistance co. with lots of personal information they request, I never got a response back to my filled out written application for energy assistance. I got a blank application, back in the mail with No note or explanation.?? They are impossible to reach by phone. They do not call back. I used them years ago, and was still able to get assistance. Gotten a lot worse even if you have the correct # What is up with this place? I am a disabled senior and could use their help, in the past over a year ago it was really difficult to communicate, but I was assisted. Over 1 year now, nothing. Jean read more

Found out of this place after calling 211, I called on a Wednesday at 11am spoke to a representative she placed me on hold immediately after answering the call she asked for my personal information several times she went ahead and told me that she could put in for tomorrow at 10am she told me all the things I had to bring but I did not take her name! BIG MISTAKE! After arriving to my appointment I checked in and was asked to sit down and wait they called me to the window after 20 Min of waiting just to tell me I was not in there system they asked me who I called to set up this appointment I showed them my phone and the 8 minute call history on my phone they said that didn't matter and that I would have to wait for next Monday to call and set up a new appointment! I asked if there was anything they could do for me I was there with everything they asked and my shutoff notice is for Monday they said no and to call Monday. I did not take no for an answer and asked to speak to there manager. There manager "Marlene" came to the window and I repeated to her my story again showed her my phone with the call history she said that did not matter and to call Monday. I asked her someone here took down all my information and how would I know what to bring she replied by our website! I was blown away by her response she pretty much said I lied and not once did she even apologize or empathize. I get it we are there to ask for assistance but don't expect to be treated with respect or any dignity at this place. A simple apology would have gone a long way I had lost hours of work so that I could be here on time with all paperwork for this appointment. The whole time this manager was speaking to me she was smirking as if this was funny to her. I told her the fact that you are standing there with that look just shows me what kind of human being you are. This is not funny and people come here for help Not for this type of treatment. I also asked for her managers contact information and she said it was a TONY but the number she gave me was wrong! CAMPESINOS UNIDOS I am sure this is a wonderful organization and the intention is to help but please be aware of the staff you have in place. Are they really there for the cause or for a check ? Marlene, is definitely not! read more