If I could give negative stars I would. DO NOT BUY AN RV FROM THIS LOCATION!!! I bought my RV a week ago, it was a brand new 2021 model that was wired incorrectly at the factory. I am unable to use the camper safely and they will not come pick it up or look at it until at least September. We asked for a replacement and they refused that as well. We even bought the extended warranty. Buyer beware, take your money elsewhere!!! read more

Usually, Camping World locations get a bad wrap on Yelp because of the actual RV sales. Yes, they have a massive amount of RV sales department/area and usually have to keep in mind that RVs and motor coaches are one of the most buyers remorse items. With that said, my bad experience and overall experience was based on the supply area. This is one of the larger CW locations and it's very close to the interstate, which is the only reason that I'm giving them a generous two stars... When I walked in, I stopped at the register and asked a specific and simple question. The cashier (who later turned out to be a supervisor or manager) gave me a snide and rude answer. I grabbed the specific two items that I stopped in for and straight to check out. Usually, I browse and spend way more than I planned, but not this time. I wasn't going to spend a penny more than I had to, at this location. When the item rang up double than the posted price, I told the cashier and she went and verified the shelf price and came back and explained to the first guy. He basically said, oh well. She said, "well, we have to give it to her for the posted price." They basically had a spat in front of me and he turned around and refused to acknowledge us... an apparent manager, pouting like a teenager, is what it was so awkwardly like. Long story short, I refused to buy the mispriced item and drove to the next CW location in Spartanburg, there it was priced correctly. read more

I spent over $4,000 there for a new AC, 3 batteries, and a roof repair. When my driver showed up they just handed him the keys and pointed to where the RV sat outside and that was it. It was supposed to have been washed. It wasn't. No one went with the driver to explain to him what had been done. He wasn't give the invoice for services, just the key and 'it's over there." That was Wednesday 11.13.19 and I called later that day and asked for a copy of the invoice. I also asked about did they charge me for a was? I called twice on 11.14 and I sent an email. I called on 11.15 and asked again about he invoice. They had to go and find it. I asked about did they charge me for washing the RV. "No," I was told. "We didn't charge you for washing it." I then said I need the invoice! I sat again on the phone waiting for a response and the lady came back and said, "Good news we found the invoice." Really? I thought they had it in their hands when they told me that they had not charged me for the wash. "Bad news," she said, "we charged you for the wash." So, they lied to me. She then told me they were hoping to be able to refund me without my coming to the store. I am in Florida, Tampa Bay area. It is almost 8 - 9 hours to drive to that store. That is why I had someone pick it up for me. They finally figured out to refund me. I asked for the original invoice. They emailed me the copy of the refund, NOT the damn invoice. I am going to have to call again. With that I called corporate and had to explain to someone who was totally bored with what I had gone through 3 times before he got it straight. I have no idea what they plan on doing. I am not sure if they did all that I was charged for now. I am totally angry. I am a Life Member of Good Sam from 2006. I think I should have gotten more respect and more service and not have been lied to. read more

So I went to camping world to look at maybe getting a smaller RV. Looked at some and thought the prices were a bit high but I bought the one I have at this camping world a little over 3 years ago for $47,000. They were only offering me $27,000 for a trade in. It lost 40% of its value in 3 years? I only put 2,000 miles on it if that. My advice for anyone who is interested in an RV is to know the price you want to pay before you go or to just go in window shopping and walk away to compare to other places. As for me I will buy another one just not here read more

Great customer service! Very enjoyable experience! I would definitely come back to this dealership!

I went out today with my Granddaughter (7yrs old) to look for a camper! There were several people out looking at these RVs/Campers. I seen Many Black Shirts Employees Standing around talking & "hangin out"! I NEVER at ANYTIME was asked if I needed help! I took pictures of a 5th Wheel we like, so I could inquire about it. However, after reading these reviews, owning a previous RV & knowing how poorly some are made, poor customer service, & YES I witnessed this AGAIN today 1st hand when as when I was leaving I spoke to 2 Black shirt Male Employees standing around & I asked them to please go check on an elderly couple that I would guess to be every bit in there 80's. The lady was so hot she had sat down on the steps of one of the Campers & the husband was walking with a cane & as well didn't look well nor steady on his feet! Do these Salesman Not want to Sale? Why are they Not out helping customers most especially Elderly customers in the Blazing Heat? No WATER? Where's this Great Customer Service??? Thanks but I'll go somewhere else to buy & as well look for my perfect Camper. Buyer Beware!!! read more

Rude argumentative staff. If you need a repair be prepared to be without your camper for a month. My camper is still under waranty and they advised the average repair was 26 days and I would have to leave my camper there.. This is a new camper with a refrigerator issue. A week after I purchased they kept my camper for over a month to replace a water pump malfunction causing my camper to flood. Read the online reviews! It isnt just me! read more

DO NOT USE THEM FOR SERVICE!! I ask them to replace the valve on my toilet. Instead they told me that they could not find a leak and charged me $64 for standing there with their foot on the toilet watching water run down. I had asked them to replace the valve they did not. I asked them to replace a roof vent they charged me for this and when I picked up the camper it was the same roof vent. they had done nothing. They told me the service would take five days tops. In fact it took 18 days. This place absolutely is horrible go to Tonys RV if you want real Service. read more

I have read some rather poor reviews regarding this business and almost did not buy from them. My sales experience was poor. Negotiating on a trailer that I then found out was sold only to be steered towards buying something different. Poor communication and I had to track the salesperson down for answers and status. Sales Manager rectified the situation but not customer centric either. They really act like they don't care about the sale. The ONLY reason I moved forward with the purchase was due to the price of the trailer. The finance experience was OK/ fine. The best part of the experience and why I am giving 2 stars instead of less was the walkthrough of the trailer with Austin. He was terrific. However, even with that said, I would not recommend buying here if you can find the same unit somewhere else for the same/better price. read more

Friend driving got pulled over in the parking lot at 12am. Thought he was drunk but he was just Asian. Got a warning. Rated 2 of 5.

On 7/18/17 I went to Camping World of Colombia. The staff is friendly and they have a lot of items in there store . I was there to look at RVs and I wanted to see everythng from small to large new and used. The person who came to help us was very nice but could have showed us more and talked more about the things in and on the units. I asked a couple times what size an oven was and at least 3 times he had no clue. A lot of little things like that and if you look at prices they are a little high. read more

I stop by the Columbia Camping World and spoke with Chris Stubbs; he listened to my issues and walked out to my RV to address my questions. He took the time to explain how I could get better water pressure at the bath sink and shower. Chris also, walked me through several dry camping preparations for a trip we have planned for next week. He must have noted my "Retired Army" sticker and even thanked me for my service. In my opinion, Chris is an asset to the Camping World of Columbia. Jerry R. read more

We bought a new camper 16 months ago and its been in the shop 95% of that time. This place has the worst service department right down to the manager in service. I would not recommend anyone to buy a camper from this location. They will never return your phone calls or give any updates . You will have to drive down to there location to just get BS story of why your camper not finished. My rating is a BIG -0. read more

We purchased a new Jayco Eagle HT fifth wheel on December 31, 2016 at Camping World in Columbia, S.C. That was a big mistake. They made a deal with us that included our trade-in and delivery of unit 3 days later but on the way home they called to try and change the deal. My husband told them he was turning around and coming back to pick up our trade-in and they decided to honor the original deal. This should have been a red flag for us. The day we arrived for pick-up of the unit, it was not ready and we had to return home with no RV (6 hour round trip). Unfortunately this was only the beginning. At the time of purchase there was a piece of broken molding in the bedroom and an issue with the pantry door. We were told by the original dealer that they had ordered two replacement parts to cover on the day we bought the camper. They were to contact us for repair when the parts came in. That never happened. We contacted them numerous times and each person told us the parts were not ordered but they would order. We heard that 3 separate times. Finally we were told in May that the parts had arrived and were scheduled an appointment for installation. After traveling 3 hours to Columbia for repairs, we were told that they did not have the parts after all. On our first camping trip we were unable to turn off the exterior lights. We called a dealer to see if they could help us troubleshoot but we were unable to fix. We took the camper to an authorized Jayco service provider near our home and they were able to fix the issue, however, when they contacted Jayco for payment they were told that the original dealer (Camping World of Columbia) had already been reimbursed for electrical repairs. If they were reimbursed, we were unaware as this was not disclosed to us at the time of sale. We finally contacted Jayco to get approval for all issues to be handled by another dealer. DO NOT BUY FROM THIS DEALER! read more

I do not recommend Camping World. We purchased our camper from Camping World in Columbia about a year ago. We have had nothing but issues with our camper. When we 1st got our camper it had a leak. The assumed the leak was caused by the slide not going in and out. So they fixed the slide but did not check the roof which now has water damaged. Never once fixing the inside that was damaged caused by the water. Now we have another leak caused by a strip of tin on the roof that was not properly sealed etc.. So the roof and inside of my camper is damaged. Instead of them owning up, They made me file a claim with my insurance company. I have made reservations in MB over 8 months ago. And now I don't know how I'm going to be able to go with no camper. My parents and kids are very upset. We do this every year rearranging our schedules so we can have a family vacation together. I'm very upset with Camping World read more

This Camping World is great. We bought a travel trailer here and Dan is a GREAT sales guy. We had 1 minor issue that came up during the deal, but that was very quickly dealt with by the sales manager. This team exceeded my expectations. Thanks to Chad, Dan, and Deidre. read more

I wish I could leave no stars. They sold us a camper with damage they said had been repaired. It wasnt and they wont fix it. In my opinion they are worse than shady used car salesmen read more

We had some issues with the purchase of an RV but Chad the GM and I were able to work things through.

If I could give them negative stars I most definitely would. We purchased a camper on 6/2/20. Brand new 2021 camper. The camper leaked like a sieve (pouring through cabinets onto the bed, through the slider, and side wall) and was sent back to the service managers to fix which took about 30 days. It came back and within a week after getting one decent rain it leaked AGAIN! We expressed we did not want this camper and either wanted a new one or wanted a refund (not including the multiple payments we have already made on it, plus property taxes and insurance.) They refused to give us another camper or refund. Any experienced camper knows that once a leak happens it does damage to the interior of the camper that will forever continue to grow. The camper was picked up once again to be repaired for the second time and it has almost been 30 days. Now mind you, we had already had multiple issues prior to the leaking that will take too long to go into. After the first leak we immediately hired an attorney due to the poor experience and many issues we had right after signing to purchase the camper and the warranty. They even tried to threaten to charge storage for the amount of days it was sitting on their lot to be repaired when obviously the leak was caused by poor manufacturing error. We have yet to hear in these past 30 days once again from Camping World on the status of the camper. We have had our attorney send formal letters as well as taking it upon ourselves to try to get in touch with someone, but every single time Camping World "claimed" the Service Manager was off that day. Not only is this financially and emotionally draining, but even if the camper is returned to us (which I'm sure it will be considering they refuse to give us a different camper or what we really want which is a refund) we now have a $30,000 damaged camper that will rot from the leakage. Try selling a brand new camper that hasn't been paid off yet just to get it off your hands while also screwing someone over by giving them a damaged product. Good luck with that so now we're screwed in all aspects. You best believe we our actively working with our attorney to take you to court. We hope Camping World gets what they deserve and Justice is served not only for my poor family, but for others. read more

We are looking to purchase a camper to accommodate up to six people. Our salesman Greg Pritchett was very patient and professional in answering our questions. He was helpful in explaining the functions of these new units. It was a good experience thanks to Mr Pritchett. read more

To the management of Camping world I purchased a 2019 keystone cougar from your company Camping World Columbia SC back in April. At the time of purchase your salesman told me that servicing the RV in Waynesboro GA would not be a problem. We talked about how important this was. I told him several times I would be living in the RV while I was at plant Vogtle working. I would not be able to bring it to your service department in the event of something going wrong. He reassured me over and over that this would not be a problem. For 2 months I have been calling the service manager about issues that I have had. I have a crack on the shell coming up the stairs were the handle is. I even sent pictures and nobody responded. The toilet is not secure to the floor. I cannot get a response back. This week I am having problem with my heater working properly. My IN command control center is not functioning properly. The heat will not come on. The fan works when you turn it to heat but not heat. Awning won't come out. Not sure if there is a short or the whole damn RV is a lemon. Every time I turn around it is another issue with this RV and no response. I call your service department several times yesterday before I received a call back. When I told him what was happening, he said you will have to bring the RV to Columbia at our service department. I told him I was unable to do that. His response to me well that sucks and I am sorry. This is unacceptable to me and should be by your company standards. How many times must I call to get someone to fix the issues that I am having. I have had friends that purchased from you also only to find after you have purchased the service stops. My RV is under warranty! I was promised resolution of any problems to happen at the location I am living in the RV. Sales told me I wasn't that far away and would be no problem. I would never recommend anyone purchasing from you and I am not done until I get a fix for the problems I am having. This is ridiculous and it is cold! I have no heat and all you can say is that sucks!!! I am a recently a widow and working out of town long hours 6 to 7 days a week. This is why it was so important that any issues with the RV would not be a problem getting repaired. Where am I supposed to live if I bring the RV to you and how long will you have it. I was promised this before you took my money. And now that you have been payed all those promises went right out of the window. You need to have a talk to your sale staff and to your finance people about lying to make a sale. Giving customers that good feeling when nothing you say is what you will live up too. You only wanted to make the sale. I don't understand how or why you would want to do business like this. I am sending this letter to the Better Business Bureau, Keystone and my attorney read more

We traveled from Myrtle Beach to Columbia SC. to look at Campers because the customer service was MUCH better. Our sales person Blake was knowledgeable and professional. There was no high pressure to buy or run a credit check like other dealers that we ran into on our quest. I would recommend checking this place out if you want great customer service and to be treated well. read more

The only reason I'm giving 1 star is for Dennis in service. Very nice guy. As for anyone else here, they are rude, don't care about your business, overall completely unpleasant to deal with.i had to leave my work vehicle with them and was treated like i was an idiot. They kept my trailer for two weeks before they even looked at it and no one called or let me know anything during that time. They very obviously don't need my business Will never set foot in this store again. But thank you to Dennis for at least being helpful on the last day. read more

Stay away! My husband and I purchased a camper from Camping World of Columbia. We had pre-approved outside financing so we signed the paperwork on our new camper, the paperwork to hold the camper until pickup was signed, and we were supposed to come the next weekend to pickup our new camper. We returned the next weekend ( an hour drive from our home and with my husband's Military schedule we had to wait until the weekend) to arrive at what was supposed to be our camper. Upon arrival we were shown our camper which was a different model than the one we purchased. My husband noticed this and brought it to their attention. After waiting for well over an hour the salesmen Erik informed us that they double sold the camper and that we would have to wait for another identical one that they would get from another store, which would be 4 days later, well 4 days later and our camper was delivered to our door. This camper was brought to us sight unseen but we were promised the exact same camper. On the wall in the bedroom there are ugly staple holes which have a smear of calk or putty over the staples. These "fixes" were not present in other rooms of our travel trailer. When the camper was delivered it had no keys, owners manual, and the saddles were not installed on the tongue of the camper for the weight and sway system either. The camper was also missing USB ports which the salesman stated did not come with the model that we brought. So, we called the manufacturer for them to check the VIN # to see if they could tell us if the camper we originally bought came with USB ports. The person whom we spoke to at Jayco informed us that the original VIN did in fact come with USB ports. After that we informed the salesman that this is not the exact same camper, after waiting for an extended amount of time he called back to tell us that this model didn't come with the camper "per the technicians". Not satisfied with his answer we put in a call to the sales manager. He did not return our calls for hours which we then decided to call corporate. When he finally returned our call he called me directly instead of my husband who had been working with them this whole time ( MY HUSBAND LEFT HIM A MESSAGE WITH HIS NUMBER NOT MINE) and he lied to me about the keys, owners manual, and the "gift card for our inconvenience" and he said it was "standard procedure for the dealership that they picked up the travel trailer to mail the keys and owners manual at a later date, what is so funny about this situation is the fact that we spoke to the delivery driver, who also picked the camper up from Savannah, said they usually put all that in a drawer. He then preceded to have their Jayco rep call me who informed that that the we lady we talked to was new and she had no clue, and she was wrong. And then spoke down to me because of the model "that we bought was their cheapest model". As an extra measure to ensure our claims of the USB ports in the camper were correct we contacted additional dealerships not affiliated with camping world and they informed us that this was pretty much a standard feature on these models. We were hung up on by the Erik (salesman), disrespected, and bullied with the sale of this camper. It took away the excitement which should come with buying your first new travel trailer. Over 24 hours later, we still have no keys, Corporate has not reached out, we are still missing equipment so that we can legally tow the camper, and the fact that this is not the correct camper still looms, and our plans to utilize our new camper which we made the day the (18th Feb) that we purchased our new camper. I would highly suggest that everyone steer clear of the company! read more

purchased a used 2017 Class C said it would be clean upon delivery, was not. Was also told that it had many extras added all fine and dandy but they neglected to check everything out. Used it last weekend and found that the shower stall leaks into the under unit compartment. When I asked about the seal around the shower I was told that it was suppose to be like that for movement of the unit when driving. Not sure. it leaks!!! read more

They have everything you need. Down side: apparently there is only one person out of all the people wearing a Camping World shirt qualified to operated the register. Regardless of how many people are standing in line. Other employees will look at you and continue to check their email. The guy in front of me bought two generators and an associate was asked to help carry them to his vehicle. This guy drug his feet so much my friend decided to help. I just laid my stuff on the counter and walked out. But they have everything you need read more

The service bites... 8 weeks and No camper !!! We purchased our camper new and the purchase experience was good. On our first camping experience in March the furnace did not work. There was a leak in the sink drain and a few other issues. We made our list and called them upon our return. The service department said that I had to bring it in on a certain date ( a Thursday at that. Loss work ) and that it would take 3 weeks. After 3 weeks I did not hear anything so I called them and they had just inspected it and not even ordered any parts. I called the next week and still NO parts. The service manager Michael kept saying he would check on it and call me back. He said this at least 7 times and has NEVER called me back. It has now been over 2 months and they are still missing parts and NOTHING has been done. I have a camping site reserved for next week and will loose hundreds of dollars as a result of their incompetent service department. I wish that we never bought our camper from them. Tim H read more

We just purchased our first camper trailer from here, the service department is excellent! We had some issues with our unit after owning for only 3 weeks and the service department was very accommodating to get the unit back to new and working condition! read more

Payed $1100 to get work done. I'm writing this review while I wait to have them Bring my RV around so I can leave it has been over 30 min so far. I haven't even been able to check out the work I paid for yet I'll up date this review if service gets any better read more

DO NOT work with Camping World without being very prepared!!! We were passing by the store while on vacation. I persuaded my wife to look at the inventory they had there. We stopped in and found quite an assortment. We did find a fifth wheeler that was precisely the floor plan that we wanted. We reviewed it for quite a while. [Reminder, we were not intending to shop or buy, but this unit was perfectly what we wanted.] After checking out newer units of similar size and configuration, we sought out a sales person. They were all busy over at the RV Show in town; so we were given the Inventory Manager, Ryan. He was quite unfamiliar with the sales process and we learned from him that it was a consignment unit. Red flag one: They priced the unit for a larger unit than what they had because they could not find that same unit in the NADA RV books online. Red flag two: Ryan wanted to ensure that he could write the deal for us so that he could show the other sales team members that he could also sell an RV. Not that his interest was getting us the RV we wanted. But he was a nice guy. Red flag three: When the offer was presented, I told them they had to sharpen their pencil far better than that. We got an unbelievable good trade in value on our unit and that was sight unseen. The fiascos were only just beginning: The loan officer wrote an agreement and we did not finalize it because he was going to search for some better interest rates. He was going to sit down with us again when we came in to take delivery. He never showed up on that delivery day. Secondly, the title on the RV had been incorrectly signed over. Followed by sending us off from MO to MN with our plates off the RV we traded in. When we got to MN we learned: 1. The title was wrong. 2. we had illegal plates and could have been in a world of hurt if anything had gone awry. The service department was supposed to install a Air Bag to meet the towing specs that i wanted. [Like someone else pointed out, they would have gladly let me buy this unit underspecced for towing. I had to insist on upgrading our suspension.] The job was done very well; but we were overcharged $100 for the unit - did not match their catalog pricing. Bottomline: I had to spend hours on the phone and in email to get many things resolved. We now have everything corrected - including a repair that I had to do on the rubber roofing that had let loose as we traveled. Camping world might be a good place to buy camping supplies; but NOT an RV. Go shop and ensure that you KNOW what you are looking at first. read more

I worked with Daniel Semenza on getting a price on a Jayco Jayflight 27BHS. We are from NY and were looking to purchase a camper down south to pull home with our new truck that we bought in AL. The Camping World locations in Columbia and Woodstock, GA had the best inventory. Dan worked very hard to find me a model that had all the features we were looking for. In that regard, I definitely recommend working with him. When it came down to deciding where to purchase from, I sent Dan a text asking for his best out-the-door price. He unfortunately was almost $2400 more than the out-the-door price for the same trailer from the Woodstock location. I decided to go with the Woodstock offer. When I informed Dan, he asked if I would purchase from him if he met their price. Well, at that point I had already committed to the folks at Woodstock and didn't feel it would be fair to switch. So, in essence, the Camping World of Columbia's out-of-the-door price isn't really their lowest price. Be prepared to drill down further. read more

Camping World in Columbia, SC won't be getting our business at ALL. Very rude sales associates, even if they had exactly what we were looking for we won't ever to business there. They advertised they closed at 6pm we get their are 5:20 pm and were told they were closed. read more

There was some good and some bad. The good: 1. They did squeeze me in while out of town in order to "fix" a leaky wet bay. 2. They also did an oil change for me, while I had it in. That was the good. The bad: 1.The leak was not actually fixed. 2.They fixed something else (which may have needed to be fixed, but was not the issue I had brought it in for). 3. It was an 18 dollar part-- and they tried to charge me $800 for the repair, because of diagnostic fees, labor, shop materials, etc. I argued with them and they reduced to around $400. It's good that they reduced the price, but why was it so inflated to start with? I'm sure if I'd pulled out my credit card to pay the $800, they would have gladly overcharged me. 4. They screwed up the diagnostic (which they charged $150 for). They fixed a part which did not fix the problem I had brought it in for. 5. I called in a week later (while in Orlando, Fl on a road trip) and was told that would someone would call me back by 5 pm that day. Did not happen. Called again the next day, and again, even after explaining the situation, was just asked to leave a message for my service advisor. Asked to speak to a service manager, and was told they were all too busy to help me, but would call me back. I explained, "I did that yesterday, and no one called me". Still, had to leave a message. Really stuck as I'm in Orlando. If you have any other alternative, use it. Adam read more

buyer beware......do not go to this dealer...they pass off junk claiming that it is new..when in fact it had so many problems that we had to take it to another camping world to get it fixed 2 days after we bought it.. columbia claimed they went through it and it was ready to go.. i am talking major problems that they would have had to know about if they really checked it out. our hometown camping world had to order parts and kept it 2 weeks after we had only had it 2 days..... read more

They don't care if they sale anything or not, let $ 30 a month difference in pymt keep me from buying a new 2017. Would NOT recommend.

The good, the bad, and the redeemed. Experience started good with a reasonable service quote. Told by Service Advisor, Taylor Bone, at 8am it would be $255 & 2 hours. I repeated twice that if it was going to be more I needed them to call me. No call until 3:30pm saying it was ready. Asked him how much & what work was done. He said he didn't know - he was outside & didn't have the paperwork. When I went to pick up my RV, the charges were almost double. Taylor was on-site but nowhere to be found. However, the Service Manager, Michael Steynberg, was committed to making it right. He was able to get the cost back down to a fair amount, very close to the quote. Michael was courteous and professional, but what I appreciate most is that he treated me honestly. He didn't start from a position of assuming I was just a complaining customer trying to get something for nothing. This level of integrity, professionalism, and fairness is what I look for in a service provider. I wasn't a Good Sam member when I went in for service, but after working with Michael, I signed up and will continue to have my RV serviced at Camping World. read more

We were traveling over Memorial Day and our grill broke, stopped in to buy a new one. While there were ample salespeople, my wife and I had been in the dept. looking at product for some time without even being greeted, let alone offered assistance. They were far more interested in eating popcorn and talking among themselves. There was a floor display with no apparent stock, and the salesperson I got to help me, after checking inventory, told me it was available at another location but I should call them to be sure. No offer to check for us, no offer to order it, no customer service. read more

Bought a used camping trailer from here last weekend. Had such a great experience--it was even FUN! Everyone from the sales person, Rodger, to the sales manager, service manager, finance manager, Matt who did the walk through, to Daniel who cleaned and prepped it for delivery was GREAT to work with!! Even got a call today from Rodger asking us if we got it back home to Charleston OK. An absolutely positive experience. read more

How can a store that deals in camping a weekend type thing be closed on Sunday? I hate that I live so far away from the Charleston, SC location. The Columbia location needs to send some people down there to see how to treat the customers. read more

The Camping World in Columbia is one of the worst places to shop. Whether we call them or walk in, we always seem to get "the run around." The folks aren't terribly friendly or helpful. If you are a Good Sam Club member, they will "match" the price of an item that you find on a Camping World.com internet sale, but make you pay shipping to their store even though they already have the item in stock. We have never had a satisfactory customer service experience at this store. There always, always seems to be a surplus of employees on hand, but rarely are they helping customers. They chat amongst themselves a good bit, though. We try not to have to shop with them. I have heard good things about OTHER Camping World locations, but this one is the closest to home. After several years worth of attempts at patronizing this store, I really think we're going to have to stop trying... read more