Did a little online shopping at this store. When I opened the package I was just expecting my items…read morebut the hand written note and stickers were so cute and made my experience with my package pretty awesome. This was at least a year ago and for some reason I still think about it when I put my reef sandals on lol. (I bought sandals lol) It's the little things that can made a big impact :) With shop here again over and over. I'm from California's

Great customer service. Ordered online and they helped me with the problem that was not there…read morefault. Very professional and quick with there response time.

REI is an awesome store! Even though I'm not really an avid outdoorsman, it's always fun to walk…read morearound the store and look at all of the cool miscellaneous items that they have on display. In addition, although I don't need the hardcore camping and hiking equipment, they do have a large selection of shoes, shirts, hats, beanies, pants, etc. that an indoorsman like me (lol) will find useful. What I also thought was cool was that they offer some classes like "Camping Basics" and "How to Pack a Backpack." While some of these classes cost $50 for non-members, others are free and open to the public. Lastly, I loved their selection of dog equipment, which I could definitely see myself coming back for, as they had a few items that I haven't even seen at stores like PetSmart or Petco. All-in-all, REI's a really fun store, which I think that anybody, regardless of experience level, can visit and enjoy!

--Location/Parking-- Located in Columbia, its location can…read morebe a bit difficult to find, but once you are in the mall area there were plenty of parking. Shoutout to staff member Anna for helping me with my hiking boots. --Ambience-- Similar to all other REI, it looks like you are sucks into an outdoor adventure and every area is there to help choose and decide on your selection. --Service/Staff-- Anna helped me with my hiking boots and walking up and down the demo rock area and gave good recommendations on comfort and fit. --Products/Service-- I am super happy with my hiking boots and the return policy and being a member has its perks. Price can be on the high end, but it makes up in quality and service with their return policy. --Capacity-- The store is huge. I wouldn't be surprised if they can service 100+ people during a Black Friday rush. --Overall-- Outdoor equipment and accessories, this is my first stop!

Poor customer service by Roman who is a store assistant manager. We thought we purchased two…read morefirearms we wanted however, after purchase, it was realized that the firearms were not the exact ones we wanted. Not going to get into full details but as their return policy is not posted anywhere in person or on the receipt, Roman is stating all firearms purchases are final as he also refused to advise me what time the store manager would arrive to the store the next day. He was extremely rude and is the complete opposite of their sales person code of conduct. Go to another place of business where people are treated with better dignity, and moreso, veterans and first responders.

Enjoy visiting the store . It is always clean and fairly well stocked …read more The Customer service here has been excellent each and every time . Good location in my area.

Lucas was amazing. Answered all our questions, no heavy sale pitch. Sold us exactly what old…read morekayakers need. Lite, big cockpit, well made and the Hurricane Prima 110 fit the bill. You can train people on skills but excellent customer service is the most important personal trait one can possess. Thanks

Very happy with the service provided. We rented a canoe for 3 day. The staff was very helpful…read moreregarding the trip we had planned and how to operate all the gear. They really went out of their way to provide great customer service. When you rent from them, it's like borrowing something from a friend. I was surprised at how the shuttle system worked (they drive your car to the end point) but it was nice to have the vehicle at the end waiting for you. Overall, I would highly recommend using this company.

The young men in shoes are not helpful at all - I had to ask for help to get running shoes and the…read moreguy is standing a foot away. Two lazy guys just staring into space. I told a young man up front - he said " oh we're just slow ". Really good excuse

This is a pretty good Dick's! They have quite a large and high-quality selection of golf supplies,…read moreincluding a huge selection of discount golf balls! They also have a pretty extensive selection of Gamecock merchandise, although it's not the most aesthetically pleasing apparel I've ever seen (lol.) They also have a great return process, as it only took about 30 seconds to return an item I had bought a few days before. As such, would recommend!

Academy is a good sporting goods store, but I would probably emphasize the "Outdoors" part of its…read morename when coming here. I came in to look at some golf equipment, but their selection was quite limited. If you're looking for "outdoors" merchandise like hunting gear, fishing gear, coolers, guns & ammunition, etc. this is a great store. If you're looking for specific gear for a particular sport like basketball, baseball, football, or golf, I'd probably pick another option like Play It Again or Dick's.

I returned to the store on Friday, April 10. Associate removed security tag. I went home.read more

Great place, Juan and his staff are so friendly and helpful…read more Didn't have my size but no issue they ordered from another store

From the owner: 5.11 Tactical manufactures gear for every mission. Whether you are law enforcement, firefighter,…read moreems, military or looking for innovative durable solutions, 5.11 makes gear for you. Choose from a wide range of men's and women's apparel, backpacks, footwear and every day carry accessories.