just got done shopping for a new camper with John Ambrosin at camping world. John definitely did a great job, listening to my needs and showing me exactly what I wanted on my first camper and even though I tried looking at many others, the first one he picked out for me after listening to what I wanted and what I needed was exactly what I'm looking for and I could that came close. thank you for the great customer service and I look forward to closing the deal ASAP read more

Very friendly and helpful in selecting the best fit RV for our home. Gave us many options to choose from. The sales agent helpful in answering any questions we had. Camping World have been a trusted name in RVing. We are happy with our newer unit. Thanks for everything. read more

Do not ever buy a camper from Camping world in Tampa WORST CAMPING WORLD LOCATION!!!! All liars and low class people. Teresa in service never calls you back ever, orders the wrong parts. Takes 2 months to fix anything. Service manger is clueless to what is going on. Just one issue after another with this place. The best part is I picked up my Trailer and they must of gotten a screw in my tire while it was there and did not tell me!!! So they decided to patch it and lie about it!!!! They claim they do not patch tires. Look at the pictures and see for yourself. They patched the tire and did not tell me. I had been looking forward to using my trailer since I have only used it one time since I got it there. It was completely FLAT!!! The rest of the time it has been in service for a bunch of issues. I had someone verify and the tire was patched and that is extremely unsafe for Trailer Tires.The tire could of exploded and caused the trailer to flip!!! They will not admit they patched it. NEVER GO HERE IF YOU WANT TO BE LIED TOO AND HAVE AWFUL CUSTOMER SERVICE!! Chris the GM is a big fat liar too!!!!! They know if they would admit they patched it they would be in serious trouble!!!! Save your self the stress and go to a real camping place and do not deal with these people!!!!!!!!!!! read more

What a great team at Camping World! Ed (the generator guru) and Ms Teresa in service kill it every time!! Thank you!!

We recieved our missing parts today. Will check to see how they fit later this week. The response from corporate campingworld was immediate. We are grateful for the quick response to remedy the situation. read more

James in the parts department went above and beyond to help us order a new AC for our coach. He helped us research getting the right thermostat so that our older unit in the back of the Rv would continue to work with the new ac purchase through camping world. He was always nice, returned phone calls and made the process easy. read more

We had purchased a Good Sam maintenance contract with the RV. We had a maintenance issue on our RV and requested repair. The first tech showed and verified the issue but only listed one part. The second tech showed up with one part, the wrong one but not the main part needed. We never received a call from the Service Department on a return visit in over 3 weeks. The Customer Service is atrocious, the service manager was extremely rude and being bully to my wife. We have decided to cancel the Good Sam maintenance contract because of the lack of service. The only regret is that we aren't getting a full refund for all the work that was not done that was already covered. We are extremely dissatisfied with Camping World of Dover which I have used for decades. This was not our first RV and we have never received this type of bad customer service anywhere. read more

If I could Rate this place -100 I would. Waited 2 months for our new TT to be delivered only to be given the run around by all the sales people "it's coming". Finally decided to go elsewhere because of terrible service and then I called CW to cancel my order and get $1,000 deposit refunded. I called CW 3 times and got hung up on all those times. Was told by receptionist my sales guy wasn't in, less than 3 minutes later sales guy is calling my husband claiming "your camper pulled up 10 minutes ago, are you sure you don't want it?". I had to drive an hour back to this place to force the sales manager to give me my deposit. These people do not respect your time or money. Do yourself a favor and take your business elsewhere. I'd rather pay more for a quality camper elsewhere than give this place any of my business. read more

The sales team is awesome and made my purchase absolutely painless! The environment is relaxed and they go out of their way to make sure you're taken care of, Thanks so much!! Thanks Nicholas!!! read more

We had the most absolute best experience. We originally went to general Rv and instantly regretted it. Went straight to camping world. We walked in not sure of what route we wanted to go. Class A or Fifth wheel. And thanks to Carmelo in the sales department, we were able to figure out what suited us best. And with the understanding that we weren't ready to buy until December, he had no hesitation to show us around and listen to our needs. Absolutely will be looking forward to seeing Carmelo again. Thank you Carmelo read more

Definitely look somewhere else to take your camper for service. We purchased a brand new 2022 Keystone Sprinter 31TB on August 9, 2022. They had a punch list of IOU items to complete. We go in on 8/11 to pick it up for a initial local weekend trip on 8/12. Of course they said everything was complete but they did no repairs. So, we took it for the weekend and said we would bring it back Monday morning. Of course, with the initial trip we found some additional items (I.e. black and gray water levers were labeled incorrectly, kitchen sing leaked everywhere...plus some additional items). When we dropped it off Monday we let them know of the additional items and that we had a trip planned (been planned for a year) and we would need the camper back by 10/5. They said no problem. So, 10/5 was approaching and not a word from the service department. Si, I call and they say everything is done and I can pick it up on 10/5. Of course everything wasn't fixed, but at least they corrected the leaking sink and black/gray water issue. I said we will go on this trip and drop in back on our return. We dropped the camper back off on 10/11. Today is 02/18/2023 and I still do not have my brand new camper that I have only been able to use two short times in over seven months. I even went in before Christmas and spoke with the service manager and he assured me they would get it completed asap. In January I called CW customer service. They got involved and said camper was ready. Still no call from service to pick it up. I call back CW customer service on 02/13/23 letting them know. They got back in touch with service manager. He told them they were going to walk thru camper to make sure everything was fixed. I talked with CW Cs on 02/17 and asked if they called me. I said no and this is the issue. No communication or follow up. I am ready to charge Camping World for having my camper. This is getting ridiculous!! As I said above, do not take it here for service unless you never want to use your camper. read more

Worst customer service ever. Took our rig in for some simple maintenance. They ordered the wrong size foam molding for rear slide out adding another two weeks to our wait time. Took a total of four weeks for minor repairs. No follow up for their service reps. We called four times with no return phone calls. Voice mail states phone calls returned by close of business. I will say Theresa in service was very professional but Tammy was just awful. We drove the rv a few miles away to storage site only to discover that the rear side driver slide no longer works. Not saying they did it but every single basement door was unlocked,the bathroom door was locked, all inside lights were left on, and there is a strange wire running from our rear basement door to under th rig somewhere.....run, don't walk and don't give this place your money. There are LOTS of RV repair shops in town. Second update 1/15/19. After two emails to camping world customer service team I have received no response. These folks really don't care and think they've cornered the marked. Please do not support terrible customer service!! 1/24/19...still no response from management. Funny how my complaint centers around a lack of timely customer service and management now wants to prove me right. We just had a slide motor replaced by a mobile repair person. They were prompt and efficient. The part came in less than 48 hours and was installed within a week of our first call. Like I said there are MANY options in Tampa for RV repair. 2/12/19 So no one from Camping world EVER even attempted to reach out in response after promising they were "looking into things" a month ago. This place doesn't deserve half a star or anyone's hard earned money. read more

Dealt with Chris, Purchaser for Camping World Dover FL (Tampa area) and had an extremely positive experience. He was helpful, informative and even though we didn't end up doing business together, I wanted to be sure that management is aware of his skills in dealing with and helping people. Would recommend him for sure if you're selling a camper in the Tampa area. read more

If i could give them a NO star I would ! Let's start out by saying the unit wasn't ready for pickup when we had an apt , they didn't do the walk through completely because if they did they would have noticed my awning is completely broken . When it was addressed the man anger said he would contact the camera footage to see if it was ever open to check and never got a call back I had to go to cooperate for them to resolve that problem . This is a Brand new 2022 bighorn I've had it less than 5 months, my awning still waiting for part to come in , now my shower is leaking more like flooding under the rv plus to check why there is a really bad smell throughout the rv , charged me $100 for mobile service to come out and "fix" it which took all of less than 15 min for the shower and the problem is still not resolved , the smell has now moved to under my sink in the kitchen . You can never get ahold mobile service anytime i call it's she's busy with thousands of calls which yes I understand but if parts are in , or for making apts which it's for something serious the issue needs to be resolved ! I've seen everyone else bad reviews for almost similar things for this location and their only comment is to cal the store and they will help get it resolved well that's a lie as well the manager doesn't answer or call back . read more

Purchased a new rv and was told there was a 7-8 week back up on slide toppers which come to find out was not true. When I was supposed to purchase the RV it got delayed another week due to delivery people being out along with sales and then once I did sign I had to wait another 4 days to have it delivered. Mind you on the day I purchased service let's me know slide toppers have been In stock they just need to get from warehouse and only 1 week and can install at the same time. Now they want to charge another $150 service fee because they are going to do it when it was supposed to be included and installed prior to my delivery. Very poor service and experience and they also will not give me the remote for the television, soundbar or the rolling sink cover that was supposed to come with the brand new 2021 RV. I will file a complaint with the better business bureau read more

I originally posted a poor review from Camping World in Tampa but have retracted it. I posted it out of frustration but I have to say Camping World came through in the end. Alice and Samantha in the registration department worked tirelessly to rectify my registration problems. They contacted the third party company who is responsible for registering out of state vehicles and went as far as contacting the CEO of the company! They had him call me personally and he oversaw the process. I am very happy with everything they have done for me and would buy a camper from them again in an instant! read more

Although we did get a price match on the item we were looking for, the staff was not very helpful. When we went to checkout one girl was on her phone the whole time. The other girl was clearly not interested in her job that day. No greeting, acted irritated and barely acknowledged us when she handed over the receipt. Had we not really needed what we were getting we would have left without making a purchase. read more

Almost 2 years later still fixing issues because they neglected and removed parts from this motor home that sat for 8-10 months. Over 30 issues fixed and replaced. Everything has been noted and sent to thor. First time buyers..Do not take your motor home home first day. They will tell you to use it and make a list of repairs. That is when our nightmare begun... Go elsewhere to purchase! As for service they hire anyone. read more

I could not have had a more positive experience here. Milton was our sales guy and he is by far my favorite sales person I have ever dealt with in my 30 years of buying cars, now Rvs. He genuinely cared about making sure I had all of my concerns addressed. And then some and that is how you get a customer for life! So much so, I called him the next day realizing that the title was incorrect and he answers his phone on his day off to reassure me they would take care of it. I hope Milton has a million little Milton babies so these poorly rated Rv centers(the reviews are pretty bad for ALL of them) can learn how to make a customer happy. I love Milton so much I might even help him lol. I am now a loyal Milton customer and Camping world Super fan. The technician they assigned to get my suv ready to tow this thing, Jacob, was fantastic! Purchasing this was easy with Tonya. General looked over everything for the PDI so I know my warranty will not have any issues going into effect. The whole team was excellent! I feel like I got a great price, great service, and can't wait to spend more money here, they deserve it! Thank you Camping world! I cannot recommend this location enough! Sincerely Clay and Kirsten read more

I purchased a 2022 Motorhome (new) one week ago Saturday. The RV was not ready when I went to pick it up. I waited all day in the showroom while others were serviced ahead of me. The display tablet that allows vision of the back and sides was not operable. They replaced it, that was not operable. Finally, the 3rd one worked. I drove it for one hour to my residence. The next day the rear slide failed to extend. I called service who sent a technician that day to fix it. The next day I went to collapse the read slide when it failed to retract. Again, I called service who sent out another technician who fixed the slide to allow it to come in. While he was with me I had him check out the drivers seat which did not appear to move at all. It did not because the wiring was malfunctioning causing the seat to stay in the farthest position from the dash possible. I had desired to take the RV out of state to miss the Hurricane that fortunately never arrived, but if it had, I did not have a reliable RV to get on the road with. The fact that the drivers seat did not work is inexcusable, To date, I have talked with every person in sales and service about my fear of opening up any slides at this point. Additionally, why would I keep an RV that is not operable? Since all of my messages go unanswered, It is my intention to drop this RV back to the dealership in the morning and I'll contact my attorney to see about voiding this sale. I admire the service department who helped me with the slide issue 2 days in a row, it is the only aspect of Camping World that is fairly functional. I now know why Camping World has a Yelp rating of 2. I've never been so disrespected by a business as one who cannot call me to make things right. I have a camping trip this weekend that I will most likely have to rent a hotel because my RV was not ready to be sold. Buyer beware. read more

To be fair I'm updating my review. I had an issue which was my original review. Since then camping world reached out and offered to make things right. They took the time to actually Listen to my case and then we reached an agreement. To be honest I didn't think they would contact me but to my surprise they did, and that says a lot about their dedication to customer service. Thank you Camping World. read more

Well MOSES MCDONALD you did it again :) Sold us TWO campers in two months! Moses and his father are both GREAT people. We org. bought a camper for our son, took a while to get it delivered because of the back log of sales and building them, and yesterday we got delivered our brand new 5th wheel. Cant thank you enough for all your help, and Camper World you better hold on to the McDonalds they are great people! read more

I was looking for a Living RV 5th wheel trailer and Mr. Mark Durham was a great salesman that showed us that he had lots of knowledge, not pushy and we loved his style of selling. Bought our RV and I simply love living in it. Nancy Vega read more

Stay away. This is a "bait-n-switch" type a place. I had an ACCEPTED offer from their sales person AND put a deposit down. As I was about to go to their dealership to sign paperwork, I got a call from the sales person who said, oops, they made a mistake and the price they gave me was for another unit and if I wanted this particular one, it will be $1,000 more than when they agreed to (in writing). We are not talking about a complicated transaction here or extensive list of options. Basic trailer purchase and they couldn't handle that properly. They boast about their size and number of locations they have, but clearly don't have their act together so save yourself a headache and buy somewhere else. read more

It is incredible to believe that the guy from Profit has something to do with camping world, the worst sales experience and service experience I have ever had, I purchased my Winnebego RV from Camping World and since day one I have had issues, my RV now has been for the second time since Jan 20 for the same issue and the first time was at camping world for 6 weeks and now had been 4 weeks and they still have not fixed my RV, is always some lame excuse, I asked what happened with the keep you camping guarantee and they blamed it ln Winnebego's warrantee, the issue is a simple one, the radio and rear camera are not working properly, for that its been in camping world as of today 4 weeks ... Buy at General RV they have the best customer service I have seen, my friends bought at General RV and are happy campe read more

I wish I would have read all these reviews before buying here. Horrible customer service. They do not return calls. Our RV was bought new and the shower was leaking water ruining the floors plus many other defects. I took it to get serviced and it took 2months to even get fixed. I had to call so many times and be on top of them. The end result was horrible. Sloppy work. It seems they just want to sell and after, they do not care about your concerns. The service person in charge named Todd never answers his phone ever. Also, this place is a ripoff. read more

I made appointment for my 2017 Starcraft AR ONE for warranty work on Atwood water heater malfunction. I was late for my appointment, however they took me right in. Decided to wait on the diagnosis. They needed to order parts from manufacturer so I took the camper home to bring back when parts are in. Very friendly and accommodating. After reading some of the not so good reviews onYelp decided To call back to find out about parts ordered and was happy with the process and information received. Erin worked hard to make sure that the warranty and parts ordered process was coming along as expected. Thanks ! read more

See all

so friendly and helpful. we found many great deals. retail and reception area was very clean and clutter free

BUYER BEWARE if you deal with this unethical company. My boyfriend and I bought a brand new Class C Thor Chateau 25V motor coach from Camping World in July of 2020. We were very excited because before the purchase, the service was outstanding and we didn't expect to have any issues with the motorhome. However, in less than 60 days we had to bring it in due to a leak from the slide. We had to call multiple times to get a response on the status. Over the next 11 months, we had to take it back to CW several times to repair the same things over and over. We found out later than none of the items had been fixed. Our rig spent a total of 5 months at Camping World - 5 months we couldn't enjoy it. Then the sales department called and offered to buy it. They had no idea it was already there for service. We accepted their offer but when they checked it out, they wanted to discount the price by $6500 because of things that needed to be fixed. However, the service department continued to tell us everything was fixed. When we pointed out to sales that service said everything was fine, they told us that they had different technicians on the sales side than what they had in service. No matter who we dealt with in service, sales or even executive management, NOBODY ever called back when they said they would or followed through on anything they said they would do. We eventually settled on a price to sell them back this lemon. I now see it listed for sale on their website and you can see that the engine light is still on. BUYER BEWARE if you deal with Camping World. Worst company I've ever dealt with! read more

Camping World - Dover - Engine light still on - RV Dealers Near Me - Dover, Florida

See all

I've only been in the 'store' to look at /purchase item I need or think I need and have no negative comments about price, selection and most definitely not about the staff. If I have a question I always get not only the answer but they will walk me to the area and we will discuss the options. The couple of times I have dealt with service personnel - No Complaints. I have a hard time understanding the negative reviews. I live in the area and come to this store quite often to pick up items and ideas so I feel justified in saying that outside of sales, which I have never dealt with, the service, personnel and selection are great. read more

Great place if you want no communication, long wait times, not seeing your unit for months at a time, piss poor scheduling then this is your place!!! read more

Horrible costumer service, smh... called several times and can't seem to reach anyone in pars. I won't be shopping here anymore. I guess this is partially the reason why you guys have so few stars... read more

We bought a camper from them on 8/26/2021 and after purchasing they said that we could not leave the lot without the installation of a seven way harness and brake control arm that they had to hardwire into the truck even though we stated that we could just buy an adapter. $750 dollars later we drove away with our camper. We did not even make it home because the wiring underneath the truck that they had just installed caught on fire. It completely destroyed our truck and damaged our brand new RV. this negligence could have cost somebody their life we are lucky that it was only the truck that burnt up. My kids have nightmares about the situation and so do I. Camping World said 100% be liable for this extortion and stress that they have put on us. they are claiming no responsibility. Shame on you camping world. you turned our dream into a nightmare. Avoid this place at all costs. read more

In my opinion and documented by emails: I found a couple of the service advisors 'less' than upfront about my service. I had been bounced around to 5 different advisors in a 4 month period. Their lack of communication between them is one cause of my frustration. Another is Evading or maybe avoiding answering questions that I had emailed after a service. In one instance the service advisor told me something was specifically done when in fact it had not been done. Very frustrating dealing with them. ***One thing I have learned is always do things with email that way there is a paper trail. There was just a recent incident where I was waiting for a warranty part to come in for four months. I finally called the manufacturer and they said camping world of Tampa had it in their possession for a month. They never notified me until I asked about it. read more

RUN screaming , this place is awful! my wife and I already knew what we wanted, how much we were going to spend. We even knew the coach that we wanted was in a camping world in GA. We told the sales person what we wanted. and from that point forward he keep insisting on running my credit for a new coach he showed us crap on the lot that didn't even come close to what we wanted he got offended when I told him he hadn't shown us a single thing we asked for and the whole time was just kept asking me about my credit . "Hey we can run the numbers to make a informed decision" He had a sale! he just wouldn't stop pushing! and at that point I asked to be taken back to the show room. on the way back he got argumentative and mouthy, we passed a Montana coach and he said he was going to get "another sales person to show us it because we weren't getting along" At that point I told him "I wouldn't be buying anything from Camper World" he then slammed on the brakes of the golf cart and told me and the wife to get out of his cart , at that point it almost got physical thankful my wife's cool head prevailed so we didn't wind up in lockup for the rest of the weekend. however the up side of the store is we went to Lazy Days RV the next exit up and bought a Nice used coach that was exactly what we wanted. We pick it up Friday. read more

Awful service! Ten people standing behind the service desk and not one even acknowledged our existence and when we asked them for service about buying a reclining set for our trailer they literally pointed us to an empty desk and didn't even go and let the man know he had customers waiting. Lazy people, the good Sam membership isn't worth it. Even at the checkout counter the lady stopped helping me to do something else making me wait for my receipt just sitting there but I couldn't reach it because of the plexiglass. They seriously need to hire people that actually want to work and help customers instead of sitting behind a computer doing nothing. read more

We brought our brand new camper on Dec 15th for minor cosmetic repairs. We just got a call on April 5th that it is ready for pickup. Unbelievable! Have been paying a note on a new camper that we have been unable to use for five months! Never ever will be make this same mistake twice. read more

We purchased a new 5th wheel back in June 2021. Our salesperson Jaqueline was very patient and helped us through some decisions. We had the wrong unit delivered the first time, but received the right one 3 weeks later. We had the unit inspected before taking possession which the service department at Camping World tried to talk us out of, stating not to worry they would fix any problems. We just wanted the inspector to find the problems for us. Once they were given the punch list they took about two weeks to complete. Two window screens did not stay clipped properly and we were told they would be re-ordered for replacement. However, when calling the service department to inquire...calls were never returned...for 5 months! We had to call many times, and finally had to contact the Manager of Service Department and make him aware of the problem in a stern and upset manner. Screens were ready for pickup 4 days later. They simply took screens from another unit on the lot. I would never do business with them again unless it is a warranty item which can't be avoided. read more

I waited 45 min to get propane and I called back the the counter and still no one showed up. I left and went to general RV and had propane in 15 minutes. No wonder you only have a 2 star review . I will never return. read more

Would have given them a minus number but that's not an option. I regret the day we walked into the Dover location. Paid $27,000 cash for a new travel trailer which is apparently a piece of junk. Nothing but trouble. Have since been told "what do you expect you bought a cheap trailer". The "if you aren't happy, I'm not happily" slogan is a joke. They won't let you talk to the person supposedly in charge. Nothing but excuses. The Kissimmee location now has a COVID outbreak which is the latest round of excuses. I would never buy from them again. My recommendation is to go elsewhere. read more