Chad in service was Great. Had to wait for service on my Spyder. Was a pleasure to deal with. Great employee. Thank You Chad. Will return for service again. read more

Parts and sales customers service bad attitude, they don't pay attention to the right parts, so we have to come back to exchange...

I went in just to take a look around, everyone was really friendly and helpful. I can't believe the inventory, it is amazing! I'll definitely be purchasing in the future and highly recommend this location. read more

Machine was sent to them twice with same problem, going back a 3rd time. This review was just updated. Ill update again after 3rd trip read more

(Wrote review using new motorcycle gloves to show quality. Sorry for typos) Went in for the first time. Enjoyed my visit. Staff was awesome. Informative and well versed in the bikes, jetskis n parts. I honestly thought i would just look at prices n leave live what happened in Harley Davidson. But im impressed. I found sport bike gloves i like n the engine coolant i needed. I will come back for the jacket and the other parts i need for my bike. I liked their prices n their energy. I think in the future, when i get more comfortable I'd consider buying an upgrade here. The gentleman that approached me when i came in. Didn't try to over sell me a bike. He was kind enough to give me realistic feedback to my current comfort level n experience. I am happy i saw the Kawasaki ZX series in person. That bike us beast!! Lol i a Kawasaki ninja 300 to going from 300cc to a 1400cc sounds just like; "play stupid games, will stupid prizes" lol we both agree that for me, a 600cc -1000cc should be what i be looking for upgrade in the future. I think I'll settle with 750cc. I'm not looking to do bad habits, i want to just cruise n do state to state shenanigans. I am pretty sure my demeanor will change when i get addicted to speed lol Thanks for reading n be safe out there read more

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this was an amazingly positive experience. Seth got me in very quickly and got my jet ski fixed overnight. I was literally blown away by the service and by all the service members. Seth did a great job - you really should bring your jet ski here. read more

When we originally purchased our jet skis in 2015 we went to Barney's first and did not receive good customer service and they would not budge at price, we went somewhere else and saved a total of $3k on our 2 jet ski and double trailer package. Fast forward to today went in to look at some jet skis but all they had out was about 7 ski's and zero 2020's most of their inventory on the floor is 4 wheelers and motorcycles. They seemed to know nothing about the new accessories or linx system available for Sea Doo and they are a Sea Doo dealer. Again disappointed. This may be a good place to purchase some powersports but there are much better options for jet skis. The place is large and clean but just not where I will choose to spend my money. I will go somewhere with more variety to see in person and better customer service. read more

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Went in just browsing, they had a used TC50 kids mx bike at $3800. When I ask about an out the door price paying cash a manager got involved.. $799 dealer fee, $499 document fee plus tax and registration.. $1298 fees on a used kids bike!! Absolutely ridiculous!!! read more

Never been to a place where the maintenance is NOT refundable or transferrable if the product is sold. When I set up an appointment at the time of sale for the first oil change they never call to confirm the appointment. They never return service calls either. Working in automotive sales, Our company would be better than this. Try to call and "resolve" the issue but all you get us "I'm sorry you feel this way" This company does NOT care about you as soon as they have their money. Instead of family and friends going to this location, I have sent probably 5 others elsewhere because their practices are disgraceful. read more

Seth assisted me with my first time maintenance on my jetski. I called on a Thursday evening and he was able to fit me in for Saturday morning. I Arrived Saturday on my schedule time checked in. Seth said I should have it back by Tuesday latest Wednesday. Like promised I had my jetski on a Wednesday. I usually don't purchase any kind of maintenance packages. But this place definitely honors the extended package. Thus far I have received great service. read more

Just purchased a new bike from here last week. Kai was awesome and very patient while we had to wait around for Amanda to work out my financing. In the end everything worked out great. Only gripe is that they aren't open on Monday's but I won't knock them for it read more

Rockstar Powersports Brandon - Motorcycle Dealers Near Me - TAMPA, Florida

Went in here looking for a nice helmet for my fiancé to where when we ride! A lot of selection here and was greeted nicely by like three people when I first walked in! Very friendly and nice! Good variety of vehicles as well! The place was nice and clean! 5 stars from me! read more

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I was looking for a Blue Gp1800R and they were the only ones who had a reasonable price. They are also very helpful and really professional. No one made me feel pressured about having to buy my ski. I have been telling everyone to call them and ask what they have in inventory!! I would but it all over again. read more

Rockstar Powersports Brandon - When she was getting a bath! - Motorcycle Dealers Near Me - TAMPA, Florida

We went to Rockstar Powersports due to the high reviews and the advertised price on an ATV we were going to purchase for our grandson. The advertised price was $2,688. When the sales manager/finance guy returned with our out the door price it was $4,920. The price almost doubled with fees. I was paying cash so none of these fees were finance charges. $1,000 prep fee, $500 freight fee and the list went on. I was jaw dropped by the final quote! I informed them that this was essentially a bait and switch scheme and promptly left. I would like to say that our sales person Paul was great. He was very helpful and personable. Paul was pleasant to deal with and the only reason I am giving this business 2 stars. read more

A business that's closed on Mondays oh man that's really hard to deal with when that is a business day for everyone. I have my bike in services for 2 day all for a tire . I called other places to see how-long it would take them to change it and they said about 1 hr . I haven't got a call about my bike for any updates witch sucks I probably won't be bringing it back for service anytime soon. It's doesn't seem to win my trust . Dan the salesman has great customer service and the sales manager as well but the service department not to great . For the people reading this just know what your geting in to when you come here . Thank you and have a great day . read more

I have been shopping for a new Adventure bike and ran around to a few locations. The folks in Barneys were by far the nicest and the most eager to show me around and take the time to talk to me. The sales guy I met, Dennis, was extraordinary. He has a lifetime of motorcycling experience on various styles, and was able to speak to the various models with expertise. He was so patient and attentive. The first day I sat on about half dozen bikes, and narrowed it down to three. But he asked numerous questions about what I wanted to do and helped me reduce that to just a couple of options. In the end, after visiting another store and not quite getting the same kind of service, nor did they have a good selection, I returned to Barneys. The price for the new bike was below MSRP and I decided to buy. They then set me up with another guy (Ryan) who was great with the accessories, patiently walking me through various jackets, gloves, and helmets--even going back to find me a specific helmet style I wanted--and they had it! Their service manager Eric was also really kind and we had a good talk. I left kitted out and happy as a pig in slop. I should give props to the lady from financing who spent quite a bit of time with me and got me approved. For the first time ever, I got to RING THE BELL and buy a NEW motorcycle. The bike is GREAT. I have many years of adventures ahead of me. Thanks to the whole crew! read more

Dennis and Eric helped me look and find my first bike. I explained to Dennis what I wanted and he ended up showing me one that I then bought. Eric help with the process of buying it which made it simple. read more

I want to make this quick and easy, I visted Barney's as soon as I arrived I was acknowledged and I felt welcomed. They were cool with me sitting on multiple bikes with no intention to buy just window shopping, no problem. Long story short I end up purchasing a bike I had no intentions on buying, and I could not be happier. The process was very easy and only took about two hours. I feel so horrible that I can't remember the names of the people who help me but they did amazing!! I'm going to go out on a limb and say it was Eric (Sales) and Amanda(Finance) I will be back to purchase all my accessories. Thank you Barney's! read more

I went there to buy a Can-Am. I was hoping to speak with the salesperson I talked to on the phone but was assigned to a guy that was new. He showed me a model out back. Looked like where they threw their junk. The one there fit it looked like junk. Then we was shown another one out front it was the only other one they had. The guy got the key and I set on it and started it. I was told I couldn't do that. Evidently not only can't you start anything before you buy you can't even take a test drive anything before you buy Oh, and if you buy it and drive it mor than 5 miles your stuck with it what a scam no one should EVER buy a vehicle without test driving it read more

Purchased a new motorcycle, then referred my son to purchase one. There was a slight delay in receiving the referral payment due to the Dealer changing names. But once I contacted the them they immedialy sent out the referral payment. Great dealer commentative prices... read more

We had my husband's motorcycle repaired at the service department. Customer service was good. However, when we went to pick up the bike, we were told there was a knock still in the motor/engine. We asked if we should have it towed back to the house or if it is safe to ride it home that's about 15 minutes away. We were told it's safe to ride it back home. My husband went ahead and rode the motorcycle back home per a professional's advise. However, the bike started fish tailing and skidded more than 100 yards before crashing. The motorcycle was totaled and my husband was hurting for a while after the incident. Wish we would have towed the motorcycle back home. We trusted the service advisor's advice since he is the professional and my husband ended up getting hurt and the motorcycle ended up getting totaled. read more

We bought a new lifted Can-Am HD 1000 Lonestar in October 2019. Everything went really well with the purchase and the staff was excellent. This year we have had a handful of issues which have caused a lot of frustration. At times it wasn't easy and required a lot of back and forth between dealership, manufacture, aftermarket warranties ect... the true review comes when there are issues after the sale and you need the dealership who sold you the unit to stand behind their products and do whatever is necessary to get it resolved. Hands down we are 100% satisfied with the GM Kevin and the service manager Kenny. They both went above and beyond. They worked non stop to find a resolution and help us enjoy our purchase. I highly recommend Barney's Tampa. read more

Me and my spouse dropped by to look at that they have in inventory. First impression when we walked up to the building was based on the used bikes outside. They were all dirty from being wet and road dust. It was disappointing to see them all dirty. There is road construction which I am sure is a pain to keep them clean, but it was a turn off. Especially since there is a HD right across the street and their used bikes were spotless clean. read more

I drove over 80 miles on my bike to take a look at two models I was interested in. Sales staff, "Eggroll", was very attentive, knowledgeable, and pleasant to deal with. After deciding on the model, I appreciated the timeliness of the no nonsense negotiation and fair trade for my bike. Anyway, I made the purchase, they promptly prepped my new bike, and had me out of there in no time. I was given a tour of the dealership, and everyone was very professional and appeared knowledgeable. Thank you, Barney's, for respecting my time and needs. I will be back. read more

Be very careful with your credit card info! Called to order parts over the phone at around 9 am, gave my credit card number and was told my order was placed. The next day I called to see if my parts were in and was told my order was not eligible for next day delivery since I placed it after 12. I asked how that was possible and the manager said EVEN THOUGH HE REMEMBERED SPEAKING TO ME AT 9, my order was placed at 12. I cancelled my order immediately. They must have written my card number down and placed the order after lunch. Bad customer service on top a unsecured buyer experience. This happened about a year ago and I just refuse to go back. I buy my parts anywhere else. The attempt to discredit my review by K.C. W. of Barney's of Brandon is greatly appreciated. I also appreciate your attempt explain your credit card process to me. I am amazed none of your staff have the ability to write something down as I read it to them over the phone. Since I was foolish enough to read it off to your staff over the phone I admit some if not all blame to be mine, but your staff did process my order hours after I read them my information and I canceled my card immediately after the transaction . Your need to research my "story" only makes your entire business appear more inept. I have no interest in reliving the horrors of my last order with you just so you can pretend to be a professional. In the future if you wish to alleviate a customers concerns you should as start at it day one. This issue was brought to your parts manager (as he was identified) and he failed to address it. Trying to save face in the manner in which you are now attempting only furthers the concerns I have addressed. read more

This is a hard place to pin a score to, due to the fact that my scores for each category (customer service, pricing, and repair shop) vary so wildly. On service alone, I'd give them five stars. The staff and service are great. I've always had a good customer service experience in both the parts/gear and showroom area. That being said, Barney's is one of the more expensive places in the area. On average, their prices are about 10-15% higher than local competitors. I would probably chalk that up to the usual dealer markup. Unfortunately, I really have to gig them on their maintenance department due to current policies. I went in a couple months ago to get new tires and was told that they generally don't work on bikes over 10 model years old (mine's a 92) due to "potential liability" concerns with older bikes and that I would need to bring in my rims in order to have new tires put on. I understand if they wouldn't want to work on electrical systems, carbs, or other parts that are hard to find these days and/or are somewhat fragile due to aging and wear/tear, but telling me to take off my rims and bring them in to have tires put on is pretty absurd. It is even more annoying since I have a universal fork/swingarm stand and would have to make a separate trip for each tire. read more

This place apparently will not work on personal water craft over 10 years old. I have 2 yamaha units and both are over 10 years old and they will not work on them. My lake neighboor has a nice big 3 person yamaha about 10 years old and they relectantly worked on it . Love the product but I would not buy new from this place. Too many used at affordable prices. Parts? forget about it...go online. Be ready for the 85.00/hour charge for anything. I have been waiting 3 years to post this review. read more

I was left stranded in a rain storm recently on my Bike I purchased at this Barney's a couple of years ago. I was distraught and unsure what to do. I called Pat Lynch with Barneys who saw that my battery was replaced a couple of years ago and thought that was the issue. I spoke to Kenny at the shop and he quoted a battery replacement. The next thing I know Kyle came and picked me and my bike up in the Barney's truck. I had a new battery, a running bike, and an outstanding experience. Thank you to everyone at Barney's service! read more

I would never ever ever ever buy from that place ........ I walked in around 10:30 and spoke with a nice young salesman, I wanted a wave runner that day because I drove from Sarasota and was going on vacation. I picked one and purchased it, paperwork was done by noon. I was told about an hour and a half to get it ready. That was a lie! They told me they'd have it done by 5. I took a nap in my truck and went back at 4:30 and inquired. As I was standing behind the dirt bikes I heard the Floor manager Eric, say to 2 employees, can you start that ski because the big guy in the blue shirt is making Everyone feel uncomfortable??? Right then and there I requested to cancel the sale at which time they pleaded and said they'd deliver it the next day which they already knew I was leaving for vacation. Not even a call the next day to apologize or reconcile the deal. They think once paperwork is done you're at their mercy........ you're not. Next day I bought one from another company and they delivered it to me in the morning without a problem and off I was! That's customer service! read more

Kenny and Paul in service are great. When I dropped off my Spyder for annual servicing the trailer I had it on wouldn't drop its tail end down to allow unloading. They went the extra mile and assisted me with a work around to get the bike off the trailer. It had to stay over night and they kept me informed of what was going on with It. Work was done the next day, on time and within budget. Great crew...all of them. read more

This rating is for the sales staff -- very attentive, knowledgeable, honest, and helpful. I will be back to purchase my helmet. PS this store is across the street from the Harley Davidson dealership. read more

I was very disappointed with the service I received there (lack of service). I filled out a credit app on May 21. I kept having to call the sale guy Eggroll, to find out what was taking so long, with get me approved,he told me that due to the COVID19 it was taking the bank awhile to get back with me. After a week he stopped even getting my texts. I called to ask to speak to the store manager and was told me each times that he was unavailable to speak to me. I really don't know why I was treated this way. So I decided not to call them back again. Very unprofessional service for what. Well on June 2, I walked right into another store and it took them 30 minutes to run my credit, tell me that I got approved and I have my Ryker. If I didn't have to give a star I would not have. read more

Bought a brand new boat with them and in too expend lots of extra money buying warranty and supplies fir the boat , is been four months since we bought just recently received our stickers because a mistake in their end and that was a nightmare now 4 months later still waiting for our cover no updates unless I call the lady in parts keeps giving us the story how Yamaha moved them to the top of the list for all their covers now I finally gave up and asked for a refund she wants to refund me on my atm that' was cancelled and now she has to get permission from someone who is on vacation ?? That won't be back until one week because there is no one else to make that decision and the same happened to our stickers they kept passing us around . We spent almost 60k cash there in this is how they treat us? I guess you have to spend 200k and above to receive good customer service !! I will never again buy from this people not to mention our boat is already giving us issues and is the first time we take it in the ocean way to go Barney's thank God we bough that 4 thousand dollar extended warranty . read more

Barneys made sure that I was taken care of on a very difficult fix. I had an issue that would just not go away and they stayed with it and tested the ski until they knew that they had done it right and that I was totally satisfied. I can not say enough about Kenny in service, he is an incredibly dedicated service professional with good follow through on issues. It's nice to have a business that puts service first and makes sure that they follow through even when the going gets tough. I sincerely thank you all from the service manager to the leadership at the top! read more

Bought a Can Am Outlander 1000. Staff was awesome to work with. Thank you Barney's! Deal was made over the phone and from 3 hours away.

Walked in, I walked past 4 or 5 staff members not one word directed towards me, not one "can I help you?"Or "do you have any questions?" Was Ready to buy with cash in hand, if only they had asked if I needed help, I would have spent my money there. Now I' ll just drive to Clearwater and hope for better service. read more

Dennis and Chris at Barney's of Brandon were terrific and I would highly recommend them. They worked with me to buy two jet skis, stored them while my dock was being modified and delivered them to me. Great communication along the way! Thanks Dennis and Chris. Very happy client read more

Very good staff, Mitch was awesome, they have earned my business.

I've been doing business with Barneys for years and they never stop amazing me at the level of awesome customer service I receive. Hats off to an amazing team!!! read more

I must say I waited 5 month before I give a full review. I truly had the worst buying experience here. if I could give negative stars I would of. I am a business owner and could not believe I had the experience. I walked in and no one notice or greeted me or my wife. I walked to the back of the store and then we decide to start walking out and someone finally greeted us with a simple "Anything I can help you fine". I told the gentleman that I was in the market for the bike that was outside. I didn't see a price tag on it. He went back to check and came back with a price of almost 10k for a 2013 gsxr 1000 with way over 10,000 miles. I ask him if he can do better on the price if so to provide me with a call for I had to leave. He call me saying that the price he gave me of 10k was not the price of the bike and that his sales manager told him he will honor it just for me for 24hrs. When I heard this I was disappointed that they used this sales tactic. I was also told that the person who had this bike is a great customer of theirs and insured me that they took care of this bike. They ask me how I was going to purchase the bike. I was planing to pay cash but I did ask how would they prefer to receive the payment. They said I can bring a check. I told the gentleman that fine I will be in the next day and to please have the bike ready for I did not have much time. When I got there the bike was not ready plus they did not accept my check so I had to go to my bank to get a cashiers check. Even with that the bike still was not ready. I also purchase a new back tire for it. I took it home and felt the back brakes was giving out and the dash board was reading the gears wrong. Spoke to the sales manager and again reminding me that the previous owner took care of the bike I was getting. When I got it I felt the back brakes working on and off. He insure me that the back brakes was fine after a few test. He promise to order the part for my dash board. I explain that I work a lot and all he had to do is call me. Since then I have not receive a call. I called him 2 months later to ask him and his response was "why did I wait the 2 months and what did I want him to do 2 months later". I explain was waiting on there call plus I run my own business. I also explain that the water pump gave out and wanted to know if that was common? He said "it happens". I also ask the I thought that previous owner took care of this. His reply was again "What did you want me to do after I had it for 2 months"? He then said I should of gotten there warranty. The warranty cost $1000 for 1yr. I reply with nothing for I wont be ever coming back. Before we hung up, I asked him that the led light on one side was not working and since he seems to know that guy. His reply was I was lucky that they keep it on. They normally take those things over before they put the bikes out for sale. My response was confused. I ask him " just to make sure I understand you. You guy take out the led lights on use bikes that have them? He said "yes" and this is how we do business. Since then I replace the water pump, change the master cylinder and fix the led lights it seems that someone had cut one of the wires. read more