If I could give a negative 5 stars I would ! This place has got to be the worst RV repair shop in…read moreTexas ! They've had my RV for a total of 20 months ! Gave me a quote for repairs and have continuously tried to either weasel their way out of it or try to spin me between someone in the front that gave me quote and someone in repair shop. Have tried to get me to pick it up several times without several things even being touched ! I never do reviews of any kind but this is how bad this is. Hopefully I can find a corporate number so that I can contact someone that takes pride and has dignity in the work they sign up for. If anyone is considering taking their RV to this place I hope they'll give it more thought. Especially if your holidays RVing are important to you !

Jan Valk, the salesman / do it all at Lone Star RV North Houston, was without a doubt the most…read moreprofessional, courteous, and understanding salesman I've ever had the pleasure of dealing with! He went Way beyond his duty in helping me not only pick out the perfect RV but also in showing me everything that I needed to know about the travel trailer! Through absolutely no fault of his own, I had a delay in my buying process that could not be controlled, and he stood beside me the whole time with complete understanding and compassion. I thank him very much for that! Also, Billy over in the service department, who did my walk through with me, was fantastic! Also, I don't want to forget to mention Scott in parts and sales, did a great job in helping me with things I needed! Thank you very much guys! So, if you're looking to buy or just browse an RV, go see Jan at Lone Star RV North Houston, you will not be disappointed!

Ask for Phil. Awesome sales guy that really knows his stuff…read more Ok updating for completeness. We've been to a bunch of places and just felt like we were treated better here than at any other. Our sales guy really took the time to find out what we needed/wanted and made it happen. The finance/delivery process was a breeze and Phil was with us the whole way through. The service folks were nice and the trailer was ready on time. I wouldn't hesitate to do business with Phil and Terry Vaughn RVs in the future.

They are now closed and have become DeMontrond RVs. We bought from them because they promised a…read morefabulous service experience and they quickly closed down the service department. After we bought the brand new unit and took it on its maiden voyage with lots of issues, they ghosted us and would not help us.

I strongly advise against using this company for RV rentals. Our experience with them during…read morePrairie View's Homecoming was an absolute nightmare. Michael and Lindsey misled us, repeatedly claiming they were en route for delivery (for which we paid a $600 delivery and pickup fee). Hours passed, and they still hadn't arrived. When we tried calling, they either put us on hold indefinitely, didn't answer at all, or told us someone would call us back - which never happened. After repeated calls, I finally reached someone who said the RV was supposedly "there." However, no one had ever asked us for a specific space number or directions, so how could they even know where to deliver it? Despite our calls, no one provided a clear drop-off time, and by then, it was too late. We were frustrated and disgusted with the complete lack of customer service and attention to detail. To make things worse, they charged our card while we sat on campus waiting. Eventually, they told us the RV was "on the way" - but this was one hour before tailgate entry closed, after we'd been waiting in the heat for four hours with cars packed full of supplies and perishable food. Then, Michael and Lindsey casually informed us they had switched our RV to another vehicle, without notifying us. Only after bringing this up did we receive an email about the switch, which felt incredibly dismissive. When the RV finally arrived, it was much smaller than expected, old, filthy, and completely unfit to accommodate us and our gear. It hadn't even been filled with water, and the delivery person broke the generator upon arrival. Even without the break, the generator's breaker kept tripping, so we would have had no power. Despite paying for water, dumping services, and a generator, none of these were delivered as promised. We were so fed up that we sent the RV back and ended up without an RV for the entire weekend. After ten years of tailgating at Prairie View's Homecoming, this was by far our worst experience. Michael and Lindsey's lack of customer service and disregard for their clients is appalling. Use this company at your own risk - they'll take your money without delivering the services you paid for. Not to mention we lost money on our parking spot 590 bucks, because we didn't have an RV.

This is not where you want to spend your hard earned money…read more On 10/23/24 Wednesday @12:10pm spoke w/Lindsey (who was helping at the office) called again @ 14:26 spoke w/Cruz he said he would relay the message on needing a generator cord that was not in the RV. @ 1730 my sister and fellow customer of your company Lindsey said rep would be at my RV by 1800/6pm. Lindsey gave my sister Jonathan's number bc he had the cord to the generator. By 2000 still no Jonathan. After contacting Jonathan we had to walk at least 1.5 miles to find him. Jonathan gave us the generator cord. Cindy opened the slides and awnings while Jonathan figured out why the AC was not blowing cold air. After troubleshooting for 20/30 minutes Jonathan tells me the LVRM AC is not working. He's gonna have someone come out by 9:30am on 10/24 Thursday to fix. Jonathan also tried leveling the RV but the sliding doors to the shower would not stay closed and frig kept on freezing and icing up-(found this out after Jonathan left for the night-- RV was not leveled properly). We lost an entire day of use and a portion of our food went bad because our ice melted and could only salvage a portion by using another customers refrigerator. 10/24 Thursday called Jonathan at 11am no answer. By 12pm still no technician. Jonathan and technician showed up around 2pm by 2:30pm on 10/24 Thursday Jonathan said it can't be fixed it will need to be replaced. Around 2:30pm Jonathan called Mike (owner) to relay the news. Jonathan said we would get a call from Mike at 5:30pm on 10/24 to find out when they will be out to replace the part. Mike did not call at 5:30pm we called at 5:55 and spoke with Mike. Mike relayed he couldn't order the part because the company closes at 4:30pm. So the part would get ordered on 10/25 Friday and was told there would be a technician to replace by 11am on 10/26 Saturday. No tech showed up nor did we receive a phone call about the status. We called Mike at 12:47pm on 10/26 Saturday he said he ordered the wrong part and was unable to repair. By this time, we only have less than one day left; all the while no AC in the primary spaces. I was hosting friends and family, cooking and couldn't be inside the RV bc it was too hot. The awnings both front and rear didn't work. The space was not cleaned. I had dirt/hair (shower) and empty bags of trash inside the cabinets and when pulled out the couch there was an overwhelming amount of trash and items left behind from other guests. This was not a good experience at all. I'm requesting a reimbursement of $1150.00. I only used 35% of the RV. The other 65% was either unusable, dirty or broken. Follow up coming in regards to our experience with Mike and this company. After chasing down Mike because he dodged my calls for a few days or would say I'm going to call you in a hour which did not happen. Instead of negotiating a reimbursement amount he tells me, this is what we did. Wait, why wasn't there a conversation about what happens next. We paid $2000 for 5 days and we expected 100% usage of the RV we rented. Mike tells me that I will receive a 1 day refund and a 2 day gift certificate for future rental. When speaking with Mike on Saturday 10/26 of said rental we discussed that we did not want any credits, he said he understood and would see what can be done once the rental was returned. He tells me he has no control over the RV not having working AC on delivery and that he rents the RVs from other people. I told him that was not my problem. As a paying customer I expected to use 100% of the RV we rented and that didn't happen. He was very dismissive and tried to tell me that my perspective was not the same as his. He's exactly right my perspective was not the same bc he's the owner of American Dream Vacations in Houston and I'm a paying customer and I'm not happy. Had I read the reviews prior to this experience I would not have booked with him. My sister had a few challenges with her experience as well. As previous renters have stated use at your own risk.

Buyer beware! The coach I was sold was so bad Easy Care refused to renew the warranty. Had to get…read more$10K worth of work done to front suspension. Fridge and domestic water system have been a problem since purchase. Had to replace awning. We've spent $7K on repairs, which doesn't include what warranty company paid out. And don't listen to owner's reply, they have an answer for everything. I'm not telling you not to buy from them, just don't believe anything they tell you and be sure and have a qualified 3rd party look at the coach.

My wife and I just purchased a beautiful 2007 Safari Cheetah from Best Preowned RV in Houston. I…read moresearched the net for 2 years to find exactly what we were looking for and something kept me coming back to this companies web page. I was impressed with their photo and descriptive representation of their units and equally impressed with their stated veteran support and Christian beliefs. We purchased the coach with only that information convincing us. After having it professionally inspected, we flew down to Houston to 'bring her home'. On the trip, a couple of items failed so I contacted Denise at the dealer. Her response was amazing and unexpected. They are replacing the failed items without charge. I cannot say enough about this company and it's operating agenda....Thank you Marilyn, Gina and Denise. I will be spreading the word at every rally we attend. May God bless and keep you all.

I purchased an rv in August of 2025. Going through a divorce. Saw an ad on Facebook. Perfect 2…read morebedroom for my son and I. Drove 2 hours to view it. Was promised no soft spots by Michael(the owner) and a clean title by him and the ad on Facebook. I went and got a cashier for the total from the bank and purchased it the same day. On the bill of sale, I was charged for a cleaning fee and title transfer. When it was delivered 2 weeks later, we found the soft spot under the slide that was not slid out upon showing because they didn't have room to slide it out. The rv was not cleaned. I notified Michael and he said he did it himself with the cleaning crew. There was belongings and paperwork from the previous owners still in it. I contacted Michaels multiple times afterwards for my title because I hadn't received it. In January of 2026, I had to file a claim with my insurance. I tried calling the office and received the run around, and Michael was never there. How is the owner never available. I drove two hours there and sat for hours. Told by another manager that when I start threatening with fraud and lawyers, they stop talking. He avoided my attorney via phone and emails, once told my attorney he was unaware I needed my title. She informed him that she paid it off therefore it is hers. I contacted Michael again, last words from Michael was "please don't get your lawyer involved, let me make this right!) Almost a year later after my purchase, multiple emails and phone calls, I am still without a title and it has never been transferred into my name like they promised. It is still registered to the previous owners. Come to find out through multiple calls, the rv I purchased may have a salvage title that was not disclosed but was guaranteed a "clean title". I find very unprofessional that they were so eager to take my money for an rv that was supposed to be a new start for us and I was taken advantage of. Do not take their word and do not purchase from this company. They are not honest about their loyalty.

I would give them a 0. This company, originally named Houston RV Repair, has had my motorhome in…read moretheir repair shop for four years. The insurance company, Geico, sent them the payment for the repairs, but this company has not completed the repairs. I was told by the owner, Michael, two years ago that it would be completed in one week. Yet two years later, it is still not repaired. If you have a real issue with your motorhome, I recommend that you do not take it here.

We had an amazing experience with Blancey! Very kind as well as the staff. Professional as well…read moremade sure to cover all bases and assure us. Demonstrated everything, like the utilities in it and that they worked so we knew right then and there. Was very honest and upfront about any past issues and previous work that may have been done. Goes over everything with you. All and all not much else to say than give them a chance!

Was in the city for work and while I was in town I stopped around to a few places to purchase an Rv…read moreand drove by here and stopped in. Great location, owner came out and met me soon as I got off. Great customer care and great inventory. Owner was very nice and genuine didn't feel like other dealerships that are trying to take advantage of you he is looking to make fair deals for customer and seller! Came across an Rv with the floor plan I was looking for and we negotiated a good deal. I am happy with my purchase and would strongly recommend anyone looking to purchase an Rv to stop here and give it a try

We bought a Fifth-wheel from RV's and Specialties, it was by far the most relaxed and easy buy, we…read morehave ever experienced. Every staff member was extremely friendly. Prices are amazing. There wasn't any pressure, and they helped us with easy financing. Our purchase; just couldn't have gone any smoother. We will definitely go back, when we upgrade.

Anthony, Daniel and all of Anthony's employees are very professional and helpful. I'm a RV Rookie…read more I bought a 16' 2015 Forest River Work and Play Toy Hauler from Anthony and have been very pleased with the ease of purchase and Anthony's knowledge, suggestions and helpfulness in getting me "camping ready". Anthony's inventory is hand picked quality equipment that has been inspected and tested prior to sale at a fair price. You can't go wrong by driving to Cypress, Texas and saving some money. Well wroth the time invested to drive and deal with Anthony.

I'd give zero but had to choose 1. Place is a rip-off, family owned so they can steal your money…read more Make sure you can unhitch and hitch your trailer, the loser that put ours on didn't check and a loose bolt turned out to be a nightmare. After we brought the trailer back, and after sitting with the loser family for an hour, after watching them use a hammer to disengage the trailer, they then said we brought it back poorly. No mention of this until the next day, which means they probably wrecked it moving it with their challenged IQ's. Hey, you live and learn, hopefully someone will read this and go somewhere else so the Deliverance family won't Ned Beatty them down the road.

I saw the unit listed on the web while I was living in Florida. After calling Bob to discuss the…read moredetails on the trailer, I asked him if my son who lives in the area could come by to check it out. My son did so and everything was exactly as represented during our phone conversation. We came to Texas and bought the trailer. Bob and Michelle are hard working people that can be trusted. I honestly felt like I was doing business with someone I had known my whole life. If you're looking for a travel trailer, you can't go wrong with Outdoors and More.

I was on traveling from Huntsville when my battery light came on. I called Lumans Auto Repair and I…read morewas told to bring it over. It was diagnosed an alternator replacement needed. They made sure to get me home and the vehicle back to me after the repair. I will definitely use them again.

I just love this auto repair shop. Everyone is very friendly. Prices are very fair. They do…read moreexcellent work in a timely manner.