What a unique Gem to downtown Mesa! The entire staff was extremely kind and knowledgeable,…read moreincluding the coffee bar! Yes that's right! You can get all your favorite drinks right here, made delicious, with the added bonus of searching or admiring the instrument wall. There's even a vinyl room in the back if you enjoy collecting. Definitely a must stop if you're in the area!

Great guitar shop in DT Mesa. My husband and I came in for him to check out some guitars. The guy…read moreworking at the store was friendly and chill. My husband was able to test play a few guitars. The coffee shop in the back looks cool but unfortunately was closed when we got there. We will be back to check that out! Probably the highlight of this store for us was the record player in the back that you can check out any of the used vinyls they sell on. Brought me back to my childhood. We want to come back and hang out with a cup of coffee while checking out some vinyls. Seriously- don't skip this place!

Best Store for Everything when comes To Music inst. And…read moresupplies. Well stocked With top Brands and great Service, from The sale to the set up on my guitars. I Bought a Taylor & Gibson 339, had them Both set up in the store shop. Highly Recommend this store, staff is very Knowledgeable. All the Employees are Really good at helping you out. My Favorite Music Store.

As the mother of a musician, I've learned far more about instruments and accessories than I ever…read moreknew before. I still may not be able to identify everything, but I'm getting better. While I was in town visiting my son, he mentioned that there was a music store not far from us that he'd like to visit. I wasn't prepared for the size of this place-it's far more than just a "music store." He had a gleeful look of awe as he admired the selection of brass instruments and was able to play a few of them too. He'll be ready to make a purchase soon, so he wants to know for sure which one is just right. If you don't quite know what you're looking for, or need some elevated service, you might find someone, you might not. It's a more laid-back approach to customer service-we had to seek someone out for help. But I suppose I prefer that over an in-your-face sales person trying to close a deal.

Zimm's Guitars doesn't need my 5star review. But They…read moredeserve it. They have an astounding selection of guitars.., cases, amps, cords, effects of many types. Etc. My Guitarsmith Brandon recommended them. Thanks, Brandon!!! But it just confirmed my suspicion..... Zimm's Guitars is the place Case in point : this very day I picked up a nice Fender Acoustic with Custom Eastwood backpack/gig bag for my youngest grandson. The perfect starter kit. Just add instruction And... Practice Practice Practice of course,... My Son gonna have the cleanest yard in town!!!

Went in for a simple bass setup. Was super happy with it when they were done. Extremely affordable…read moreand a quick turn around. They really seem to know their stuff. Will be coming back for sure.

I went there after I read that Charles was a certified Taylor tech and that he had everything…read morenecessary to service my GS mini. My min had 11s on it and when I put the proper 13s on it, the action was way too high. I took it to Charles and he did a wonderful job setting it up. The 13s make the mini sing like it's supposed to. Thanks Charles for a great job.

I called to see if they would replace one broken string on my old acoustic guitar and they told me…read moreto bring it in. You wouldn't know this is one of the cheapest repair services possible, hardly worth the effort for them, because the guy that attended me treated me with such courtesy and respect, you'd think I was in for an expensive service. Really made me feel like a respected and valued customer, despite this being about a $5 fix. Given what they make on average for more significant repairs, they probably lost money on helping me, but he was fast, friendly, and kind. I will *definitely* be returning with any future repairs on my other instruments. Can't recommend them highly enough.

I like that they list their inventory online and price match for 45 days after purchase. This made…read moreit super easy to purchase a guitar I already knew I liked, and then get an extra couple hundred off after the fact. Customer service was just OK. I expected they'd toss in a few little goodies with my purchase but it was like pulling teeth just to get an extra set of strings. Love my new Martin!

Came here looking for a stand for my snare drum. Not only did I get one but also got me a cool…read moreshirt that says SUPPORT MUSICIANS. I also applied for & got a Guitar Center card so I'll earn rewards. Alex waited on me & was very nice & even funny. He does take his customer service very seriously too, going above & beyond. This Guitar Center is a cool store & not too far from my house. Their drum room could use some upkeep, however, because the cymbals were coated in dust.

I took a new PRS guitar I had purchased at another shop in for some warranty work on a static noise…read moreissue coming through the body. I left the guitar with Guitar Gallery and the tech took my guitar off site to his own shop to troubleshoot and try to resolve the issue. After a couple weeks I called and was told he was still working on it but should have it finished soon. Finally I called and was told he was bringing it back over to the store and I could pick it up just before they closed. I picked it up and paid $65 for his time and efforts. He said the static was still present but was perhaps slightly less, and that the static could be coming from the plastic cover plates on the back of the guitar and he said he would make me new replacement covers of a different t material to see if that would alleviate the static. He said he would have them done in about a week. I brought the guitar home and discovered the vibrato trem arm was missing. I called the tech's cell the next day and he never answered or returned messages. I called the shop and they said they didn't know anything about the missing trem arm. After many many attempts I eventually gave up and just ordered a new trem arm from an online shop. I never heard from anyone again about the replacement back plate covers or my missing trem arm. I do not recommend taking a guitar to this shop for any repair. I'm out $65 for attempted repairs, and another $25 to replace the misplaced trem arm myself. Signed...Pissed in Peoria

The premier guitar shop in Arizona, hands down! Their guitar luthier, Randy is one of the best…read morethat I have come across. He takes the time to get it right! I just brought in two guitars that are very important to me. He set both of these guitars up within 3 days, and the results were beyond anything that I expected. Furthermore, I have a Les Paul that he set up probably 10 months ago, and it has held up like the day that I got it back from him. If you're looking for a group of professionals that know what they're doing, look no further!

I went in on the recommendation of a friend of mine. I may be an expert at collecting music, but a…read morerank amateur at making it. Ken put up with me although I'm sure I sounded like a babbling fool. Even found the perfect pedal for the music I'm making despite my not being able to explain what was in my head properly. Great shop. For his patience alone he earns five stars. Sorry, but I will be coming back, probably just as ignorant as before, but looking forward to it.

I absolutely love this company! We recently acquired some guitars and had a lot of questions…read moreregarding learning how/what to play. The gentleman at Lost Dutchman Music Company was very patient and listened carefully to our questions. He was able to answer all of our questions and provided insight in what to do to improve our playing. He was able to understand my questions even though I could not verbalize correctly (did not have the correct terms). He provided a tremendous amount of valuable information. I will definitely make this our go-to company for all of our guitar and future music needs. Even though I am a rank beginner, I was not made to feel inadequate. I have been inspired to practice even more now after our visit to the Lost Dutchman Music Company.

I was very satisfied with the selling of my 1962 Gibson Electric guitar that I have owned since…read more1963. The transaction went through very smoothly, & I received the payment before we left the FedEx store in McChesney Park, Illinois where we mailed it from. Thank you Joe! It was a pleasure dealing with you! Mary, from Beloit, Wisconsin

Unresponsive. Tried many times but they cannot seem to be able to return a phone call, or text.read more

Founder, Al Lieberman, made Guitar Pickers a GREAT guitar music store. Consignment instruments…read morewere welcome. All that changed when Guitar Pickers was sold. Unfriendly owner, unwilling to help. Inventory has not been updated on website. It's so Sad that this Great Guitar music store has gone down hill. I miss it every day. Please come back Al.

Very nice family-owned vintage guitar shop, Owner is very nice to talk to. Has a wide range of…read morevintage guitars

Wonderful s selection of books, records, movies, games, toys, even craft supplies!…read more Great place to wander!

I just left the Bookman's Store on Country Club and Southern, and I was abused and disrespected by…read moreone of their staff members. I was shopping, and waiting for my trade offer for some items I brought in. I asked to look at a Collector Comic Book that was locked in a case. I asked the staff member if I could take the book out and look a it because I wanted to make sure nothing was cut out of the comic. He immediately became defensive, and his attitude became hostile. I said "if there is anything cut out it's not worth $25 and I want to check. If I damage it while looking at it, I'll pay for it." His response wasn't helpful or understanding, it was pushy and abusive. "You should just get these while you see them. No one has these, and I've never seen one in our store since I've been here". I said "I have been collecting comics all of my life, and if there is anything cut out, it's not worth $10 to me". Again, instead of being friendly and asking anything helpful or asking questions, he was pushy and forceful, and became even more irritated when I pointed out the water damage on the back of the comic and told him I didn't want it. He was very unfriendly from the start. A toxic person, to be as kind as I can be. I received notice that my trade offer was ready, but I cancelled my trade offer, and walked out of the store with the items I had brought to trade. I WILL NEVER RETURN AS LONG AS THAT PERSON WORKS THERE. When I advised the staff of what happened, they seemed disinterested in doing anything. I asked them "how can you allow a person who treats customer this was to work here, and why would you want to work here if the business allows this?" They all looked at me with blank stares on their faces. A manager did talk to me, but it was the same attitude as the rude employee. He didn't introduce himself my name. He didn't try to find out the name of the employee. His attitude, like the rude staff member, was an attitude of not wanting to be there, an attitude of feeling irritated that they have to actually talk to a customer and assist them, an attitude of superiority and entitlement, an attitude that their customers do not matter to them and that they don't respect people in general. I advised their manager on duty that I work as a customer service consultant, and the employees treatment was unacceptable. He did offer complimentary credit, but did not indicate how much. I declined and told them honestly "I don't care if you pay me a Billion dollars in cash, I don't want it if that person works here. What he did was unacceptable and he should be fired". I am sure they won't do anything, and I want everyone to know that Bookman's is a TOXIC company who does not appreciate their customers, and they will screw you over and abuse you if you go there.