This is a wonderfully large store and I had no problem finding a knowledgeable employee to answer…read moresome questions about a guitar which I was interested in. I do wish they had a wider range of acoustic guitars, but they do have some nice Fenders and Yamahas and don't mind if you sit and play them for as long as you want. Of course I took advantage of this, and then just couldn't help myself and had to buy one. The price on the Yamaha was right on the nose of where it should have been, and it was set up perfectly right out of the store.

Adam did an amazing job setting up my Gibson SG. I'd bought it from a big box store and didn't…read morerealize it wasn't set up well until I messed up the bridge when changing the strings. I took it to Mad Music and in two days I got it back for a very reasonable fee, and it plays SO much better. I was so impressed with Adam, I went ahead and ordered a new Jackson from him. Looking forward to doing all my guitar shopping at Mad Music from now on!

Robert is friendly, works hard and does a great job! He's my go to guy when it comes to guitars,…read moreand he's fairly priced and passionate. I had him service and repair my Martin acoustic for an acoustic tour. It sounds great

Bob is amazing. My 12-string * purred * when I got it back - I had him properly set it up. He is…read moretalented and quick and an all around nice guy. The charge was fair and affordable. 10/10 would recommend (and will definitely be using him again).

For over a year, my Yelp Bestie Chelsey H. has been talking about this location as it's perfect for…read moreher chickens and ducks. Love the large variety of items as you can find stuff for house pets as well (cats and dogs). We were having trouble finding the containers for storage and the staff was super friendly to help us find one that would work for what I needed. The prices were amazing to buy wild birdseed in bulk, and plan to return every month to stock up. Love the selection, friendly staff, and the selection!

Nice store, a mistake was made and one of the owners called and took care of it…read more That is the kind of thing that brings back old fashioned values and warms the heart :-)

Tim is the best! He has such a passion for music. He has given my son so much confidence and helped…read morehim grow as a musician. He comes to support him at school when he has guitar concerts. He really cares about his students.

We moved to Arizona from out of state in 2022. We reached out to find a new instructor to continue…read moremy son's guitar lessons. We found Tim. We started with weekly lessons not really knowing what to expect from a new teacher in a new place. My son started really enjoying his lessons with Tim and we started seeing or really hearing the progress. We fell in love with the song choices Tim was picking for him and my son was thriving. He started picking up the guitar in his own to practice without us telling him to. It makes all the difference when you have the right teacher to challenge you in all the right ways and that's been Tim. We see his passion for the music and for his students. He goes the extra mile for them as well. You won't be sorry hiring Tim to learn guitar. Consider it the best thing you'll do for yourself or your student. And now that he's offering at home lessons is the cherry on top.

I tried contacting them several times via phone and signed-up for their call-back system and they…read morenever got back to me. I even went to their business one day, which was hard to find, (no signs outside) and there wasn't anyone available there to talk to new customers either. They should at least leave a price of paper where you can leave potential new customer information.

From the owner: Eliminate the Guesswork! Learn Guitar in a Structured, Easy To Follow Format Enabling You to Play…read moreThe Way You Want To!

Only visited once, to buy a Christmas present. Friendly, competent folks working there. And I…read morefinally learned the difference between an open-hole flute and a closed-hole flute.

The store is extremely limited for product. Their repair shop increased my final repair amount by…read more30% after I approved the estimate. They didn't care what they represented as the cost, so this was a poor customer satisfaction experience. I will not be using this store again.

Great work in the amount of time he estimated. Wonderful person to deal with. Besides repair work,…read moreThis gentleman builds quality insruments! Thank You Mike & Denise!!!! Bart

Michael is very good at his craft. He installed a bone nut on my acoustic guitar and did a great…read moreset up. It plays so much better than the day I got it about 10 years ago. I greatly appreciate the work he's done.

This place is pretty cool. They've got a little bit of everything. The prices are good. The…read moreselection is good and the service is great as well. If you're looking for anything that has to do with any type of sport, this is the place to stop in.

Overall, we had a very good experience at this Big 5 today at 11am. It didn't start off good as my…read morehusband asked the guy behind the gun counter about registering his guns from California and he didn't know anything about that. We proceeded back to the shoe area and ran into Connor. He was so knowledgeable about shoes and very friendly and helpful. He really elevated our experience! We walked out with two pairs of shoes. Also, the young gal working the counter was very sweet. I always have loved Big 5 because they typically have knowledge people in their shoe department.

I came to get my guitar fixed at the store and the guy told me he's a professional guitar tech and…read moreone of my strings are keep on breaking. I went in there over 20 times to fix my guitars and there's always happens to me. Do not come here.

So many great reasons to shop here! Years ago when we rented a violin, the customer service was on…read morethe slow side- However that has completely changed! The staff is very attentive and efficient, as well as super helpful! They didn't have the item we wanted in the store... so the personable young man helped us by showing us online options. We selected one we thought my daughter would like and he suggested having it shipped to the store when I mentioned my mail service is shoddy. Each time I called to check if it had arrived (we were anxious) they were polite and patient with me. It arrived when they said it would, and they called me as soon as it arrived. When we came in for pick up, the nice young man told my daughter if she opened it there, he would tune it for her. The ukulele is beautiful- even better than we expected! *see the photo we posted* We could not be more pleased with the new organized store layout and the caliber of employees at this location. I will definitely be back for our ongoing music needs. It is rare to run across service with such high standards- the young men are well trained and professional, it is a pleasure to do business there!