As the mother of a musician, I've learned far more about instruments and accessories than I ever…read moreknew before. I still may not be able to identify everything, but I'm getting better. While I was in town visiting my son, he mentioned that there was a music store not far from us that he'd like to visit. I wasn't prepared for the size of this place-it's far more than just a "music store." He had a gleeful look of awe as he admired the selection of brass instruments and was able to play a few of them too. He'll be ready to make a purchase soon, so he wants to know for sure which one is just right. If you don't quite know what you're looking for, or need some elevated service, you might find someone, you might not. It's a more laid-back approach to customer service-we had to seek someone out for help. But I suppose I prefer that over an in-your-face sales person trying to close a deal.

Can't say enough good things about this place. For me, it's a drummer's paradise. I find something…read morenew each time I come here.

Got my old trumpet repaired and am quite pleased with the results. Ask for Bruce (either one) but…read morebe prepared for the "Bruces" Monty Python routine if your name is also Bruce!

Stopped in and Trinity showed me a few guitars and explained that I can take leasons and play…read morearound with a few guitars to help me identify which one I love best. Super helpful!!

I went there after I read that Charles was a certified Taylor tech and that he had everything…read morenecessary to service my GS mini. My min had 11s on it and when I put the proper 13s on it, the action was way too high. I took it to Charles and he did a wonderful job setting it up. The 13s make the mini sing like it's supposed to. Thanks Charles for a great job.

I called to see if they would replace one broken string on my old acoustic guitar and they told me…read moreto bring it in. You wouldn't know this is one of the cheapest repair services possible, hardly worth the effort for them, because the guy that attended me treated me with such courtesy and respect, you'd think I was in for an expensive service. Really made me feel like a respected and valued customer, despite this being about a $5 fix. Given what they make on average for more significant repairs, they probably lost money on helping me, but he was fast, friendly, and kind. I will *definitely* be returning with any future repairs on my other instruments. Can't recommend them highly enough.

If you're looking for violins to rent or buy you can find it here. So many sizes from 1/32 (so…read morecute) to full size violins. They also rent and sell cellos, basses and violas. If you rent a violin it comes with rosin, shoulder rest and a shoulder strap to carry the violin case. If you know you want to have an instrument for years then buying it is the best option but if you're not sure then renting is the way to go, as well as rent to own. Their lobby area has a couch and a couple chairs. It can feel a bit cozy when there are many people. It seems like a popular place towards closing time on Saturday. Staff were friendly.

This local business off of baseline rd and Dobson has been there for years…read more We recently started violin for our kid and this place was highly recommended for rentals, purchases and repairs. The price is very reasonable and they have two options where you can just rent or pay the portion of rental towards purchase. The customer service is really good and they measure the size in house for which an appointment can be made online. The instruments are of very good quality, we really enjoyed looking at all displays.

Mary knows her stuff! And better yet, she knows how to transfer that knowledge to her students. I'm…read moreblown away every time I hear my daughter play. I'm so so proud.

My 13yo has been taking lessons from Ms Cota for 3years and his piano has improved dramatically! Ms…read moreCota pushes students to improve in the best possible way, adapting her style to get the most from each student. I cannot say enough positive things about her. she's amazing and i am so very thankful!

Wonderful s selection of books, records, movies, games, toys, even craft supplies!…read more Great place to wander!

I just left the Bookman's Store on Country Club and Southern, and I was abused and disrespected by…read moreone of their staff members. I was shopping, and waiting for my trade offer for some items I brought in. I asked to look at a Collector Comic Book that was locked in a case. I asked the staff member if I could take the book out and look a it because I wanted to make sure nothing was cut out of the comic. He immediately became defensive, and his attitude became hostile. I said "if there is anything cut out it's not worth $25 and I want to check. If I damage it while looking at it, I'll pay for it." His response wasn't helpful or understanding, it was pushy and abusive. "You should just get these while you see them. No one has these, and I've never seen one in our store since I've been here". I said "I have been collecting comics all of my life, and if there is anything cut out, it's not worth $10 to me". Again, instead of being friendly and asking anything helpful or asking questions, he was pushy and forceful, and became even more irritated when I pointed out the water damage on the back of the comic and told him I didn't want it. He was very unfriendly from the start. A toxic person, to be as kind as I can be. I received notice that my trade offer was ready, but I cancelled my trade offer, and walked out of the store with the items I had brought to trade. I WILL NEVER RETURN AS LONG AS THAT PERSON WORKS THERE. When I advised the staff of what happened, they seemed disinterested in doing anything. I asked them "how can you allow a person who treats customer this was to work here, and why would you want to work here if the business allows this?" They all looked at me with blank stares on their faces. A manager did talk to me, but it was the same attitude as the rude employee. He didn't introduce himself my name. He didn't try to find out the name of the employee. His attitude, like the rude staff member, was an attitude of not wanting to be there, an attitude of feeling irritated that they have to actually talk to a customer and assist them, an attitude of superiority and entitlement, an attitude that their customers do not matter to them and that they don't respect people in general. I advised their manager on duty that I work as a customer service consultant, and the employees treatment was unacceptable. He did offer complimentary credit, but did not indicate how much. I declined and told them honestly "I don't care if you pay me a Billion dollars in cash, I don't want it if that person works here. What he did was unacceptable and he should be fired". I am sure they won't do anything, and I want everyone to know that Bookman's is a TOXIC company who does not appreciate their customers, and they will screw you over and abuse you if you go there.

Matt is truly an exceptional teacher. I've been working with him for more than a year now…read more.. He pairs his deep expertise and experience with an incredible and personal teaching style. Not only is he remarkably patient, but he also knows exactly how to break down complex concepts into digestible, easy-to-learn chunks: I can't tell you how many times he's patiently broken down a riff or concept, helping me finally get it under my fingers. I cannot say enough good things about Matt and his school. If you are looking to learn guitar, drums, or bass, Matt and Music Lessons Arizona should be your first choice!

My child attended the group piano class for about a year and three months. Over time, we noticed…read morethat the students were at very different skill levels, so the pace wasn't always a good fit for our child. We also felt there wasn't enough individual attention, even though each student had their own keyboard. Another concern was the limited feedback we received about our child's progress and what they should be working on at home. After more than a year in the program, it was still difficult for us to tell whether our child was truly mastering the material or simply moving along with the class.

First time at this location. I've been to many Guitar Centers throughout the country & this one is…read morethe only one that I found the cymbal & drum room to be disappointing. As a drummer, I can tell when something isn't right. The cymbal area is disorganized & nerds improvement. Things are mislabeled. If you want to sell, you have to have your items labeled correctly. Other than this, the store looks fine.

So I've been using Guitar Center for years for my drum stuff. Ive always loved the place because of…read morepricing, selection, their used section, and mostly the people. I'm always able to step inside and rattle off some beats on a drum set and since they are all musicians, no one ever cares. So as a drummer, Its always been the drum section for me but today I came in because I want to start learning something new. Injuries to parts of my arms make it difficult to play guitar but since I've always loved piano, I decided that's what I would try. I first looked on line and found some used equipement but decided to stop in and see what Guitar Center had. Shayne was the first person I spoke to. He gave me a lot of great advice and really tried to educate me on the equipement I was looking at. He gave me all the pros and cons of each piece, he didn't try to over sell me, and he even told me how I COULD save some money finding something used on line or even on their web site. The thing I liked the most is how Shayne actually explained the pros and cons of buying used and gave me the perfect amount of information to make a very educated decision on what I ended up buying AFTER I was invited to take a day or two to do some research on my own before making any kind of purchase. I did buy new, and I did buy it from Guitar Center, and it was because of the service I received from Shayne during my two visits with him. The shop is one of my favorite places to shop but it was Shayne that captured the 5th star!