"Have a nice life!" Yes, that's the real response I received from the owner of the company when I…read morecalled to get an update on my cab's arrival. Real classy. I am in utter disbelief. I ordered a cab for 9:15-9:30 and called at 9:40 to confirm its arrival since I was still waiting. The person who answered the phone (after two previous calls going unanswered) said that he did not have anything down for that time and that he was the only person there who would have answered the call. I proceeded to provide some detail on the conversation I had at time of booking (it was very specific) and the person said, "I am trying to get you a cab if you would stop babbling." (Direct quote!) In shock, I asked if he was the manager and he said, "No I'm not the manager, I'm the owner!" along with some other incredibly rude remarks and an extremely condescending tone. After that, I informed him that a cab would not be needed after such treatment and he said, "That's fine, have a nice life!" I absolutely cannot believe it. At no point was I rude, condescending, or disrespectful. To be treated so disrespectfully by the *owner* of the company for trying to utilize a service THEY provide is truly shocking. I am appalled and disappointed and encourage anyone trying to use a cab to look elsewhere. If an Uber was available, I would have definitely taken it in a heartbeat but unfortunately none were free at my time of need. I have never been so disrespected for trying to be a decent, paying customer. Never again!

I've been using Green Cab since its inception in early 2008. The owner, Woody, is such a cool guy…read more He started with just one Toyota Prius. I think they have like 3 or 4 of them now, plus a Civic Hybrid. Personally, I enjoy supporting a cab company that tries to help the environment. The rates aren't any higher than the normal taxi goons in this town. I always use Green Cab when I need to be dropped off at the airport. In nearly two years, I've never had a bad experience. To be blunt, there is NO reason to use the other taxi companies in this town when you have Green Cab at your service. They're professional, friendly, and punctual.

1. Service is super fast; 2. The driver was fun to talk…read morewith and drives safely; 3. Reasonable price in this area.

He forgot to pick me up on 12/1. Very disappointed. I had to call an uber to be ontime to my…read moreappointment

I scheduled a ride through Lightning Taxi to get my wheelchair-bound mother to an appointment and…read moreback when she missed the 3-day MTA scheduling window. Mom was very happy with the service - Jennifer went above and beyond. In fact, mom was so happy that I'm a little worried she might miss MTA on purpose just to hang out with Lightning again. :-) That's a pretty good problem to have.

Needed a quick ride to Bishop AP-Lyft never showed. Driver…read morewas understanding & courteous. Safe drive!

My flight was to Lansing Michigan and I wanted to surprise my friends…read more So I called this Taxi service up to take me to my friends house. The driver was very nice and told me where I needed to go. But already had plans but good to know. If your looking for a great Taxi service I would highly recommend this company to get you where you need to go

Big George was my driver and his wife accompanied him…read more Info on card: Cosmos Team, LC 3815 W Saint Joe, Ste B301, Lansing, MI 48917 Ph: (517) 367-1229 or 626-0120 Fax: (517) 485-2664 Email: cosmosteam@netzero.net "Black Car: Limousine service with a twist...Luxury vehicle, low price, timeliness and courtesy, special attention to cleanliness and luxury. Awareness of hot spots." ----Pros--- Very kind, professional, and timely. Small business. --Cons--- Van could have been marked better.

Their ad says 24/7 don't believe it I called to set up a pick up for 4:40 and he said that they…read morewasn't open at that time

The first time I took this cab, I had a good, honest driver. The second time, a different driver…read moretried to over charge me. Firstly, he tried to get to my apartment going the long way; but I got him to follow my directions. Then, when we arrived he said that a 3.5 mile cab ride, which should've cost the minimum $8, would be $14! In the end, he said it was an extra fee because we had a bike. But before that, he claimed there was a $2 charge for each piece of luggage, so he was supposedly giving us a discount. He also claimed the sign inside the cab noted this. I made him show me; & of course it did not say so. It said there was a max 2 bags per passenger, so our 4 bags (2 were our backpacks, 1 was a medium sized shopping bag, & 1 was a carry-on sized suitcase) should not have cost anything extra. It also noted there may be an extra fee for additional things; but nearly doubling the cost bc we had one bike that fit in the back with tons of extra room was ridiculous. Plus, trying to make up fees to charge extra proves he was just trying to rob us. I did not pay the outrageous fee, and paid only the $8 charge + an extra dollar. I would've given this company an extra star since my first experience was not like this; but the driver also made a rude comment about not being a cargo van when he was getting back into his cab. This happened after I specifically asked if it would be OK to put a bike in the back when I called for the cab. Plus,the guy was acting friendly at first, we had a nice conversation on the way home; but as soon as I politely asked why it was $14 instead of $8, he became rude and unhelpful (that's when he started making up the extra bag charges to justify the unreasonable increase). Also, I've put a bike in a couple other cabs in the past and have never had this kind of an issue. I've found most cabs here in East Lansing to not be trustworthy; so pay attention when you use one! I suggest you use your phone's navigation if you don't know your way around already to make sure they aren't trying to take the long route. Also, pay attention to the costs they post in their cab and do your own calculation. I know they aren't all crooks; but too many of them are!

I used to think Big Daddy Taxi was reliable until I had an important interview and they forgot to…read morepick me up! The worst thing is when I kept calling their office, no one answered! Also, I asked them to pick me up 30 min early just in case they were running late. Nope, they still forgot to pick me up! Completely unreliable!! The drivers are also jerks. My friends and I were at the gas station after being dropped off by the Michigan Flyer. We had at least 4 large luggages because we were coming back from vacation. When the driver saw us, he stayed in the van and did not offer to help us put our luggages in his van. HOW RUDE! He just watched us struggle to put our luggage in the van and said " oh yeah, the left door is broken" NO TIP for homeboy! After that I started using JB Country Club taxi. I recommend their service rather than big daddy. They are prompt and reliable.

I had an extremely bad experience with Big Daddy Taxi on the night of my bachelorette party a few…read moreyears back. As might be expected, we were in no shape to drive, and anticipating this, my best friend/maid of honor's husband had called Big Daddy Taxi to take me and another friend to my house. They told him they'd be happy to take us to Holt (where I live). Well, after getting in the cab, we were informed that they would in fact NOT take us to Holt, only to someplace in East Lansing. Luckily, the friend I was with had parents who lived in East Lansing. (Thank God they were out of town!) We went to her folks' house, then had to call my then-fiance (now husband) to come get us. He was still on the way back from Cedar Point, where he'd had HIS bachelor party, so we had to chill at my friend's parents' house for an hour or so longer before he could come get us. Not cool.

Had the best time with our driver Gary! Was only an hour drive to the airport but he was wonderful…read moretime with him! Will definitely use A-1 again!!!!

You won't find anyone better! They are prompt, dependable and affordable and take a whole lot of…read morestress out of traveling.

I just found this listing today and called him for more information…read more I read his "About the Business" page, and he states that he's a Novi taxi company. I called him because I live in Novi, my car is down, and I need a ride to Henry Ford hospital Thursday morning. I called him to find out if he could do it, and he told me that he doesn't make local runs. If he doesn't do local runs, then he should not say that he's a Novi/Bloomfield cab or taxi service. That would be false advertising. I regard that as unprofessional. If he no longer does local runs, then he should state that he does not do local runs.

Mike was professional, helpful, and completely on time. I'd highly recommend him especially for…read moretravellers that have a lot of luggage. What a true pleasure!

Worse. Cab. Service. Ever!!!! Requested a cab for 1:40am two…read morenights in a row to get to work on time. Last night they were 20 minutes late and right now as we speak they are 40 minutes late and counting. Gonna be a half hour late to work. Only using this pos company until I get my new debit card..then its back to uber for me! Shouldve learned my lesson from the 3 hour wait I experienced two yrs ago! Never again after today

This company is the worst! DO NOT USE They said they would…read morebe 5 minutes and 40 minutes later there was still no taxi. The phone calls went from he'll be there in a few minutes, any second now to "he's oustide" HE STILL WASN'T THERE. Then she resorted to hanging up on me and plain just not answering the phone anymore. It makes me sad that I have to give them 1 star to write this review. THE WORST!!!!