"Have a nice life!" Yes, that's the real response I received from the owner of the company when I…read morecalled to get an update on my cab's arrival. Real classy. I am in utter disbelief. I ordered a cab for 9:15-9:30 and called at 9:40 to confirm its arrival since I was still waiting. The person who answered the phone (after two previous calls going unanswered) said that he did not have anything down for that time and that he was the only person there who would have answered the call. I proceeded to provide some detail on the conversation I had at time of booking (it was very specific) and the person said, "I am trying to get you a cab if you would stop babbling." (Direct quote!) In shock, I asked if he was the manager and he said, "No I'm not the manager, I'm the owner!" along with some other incredibly rude remarks and an extremely condescending tone. After that, I informed him that a cab would not be needed after such treatment and he said, "That's fine, have a nice life!" I absolutely cannot believe it. At no point was I rude, condescending, or disrespectful. To be treated so disrespectfully by the *owner* of the company for trying to utilize a service THEY provide is truly shocking. I am appalled and disappointed and encourage anyone trying to use a cab to look elsewhere. If an Uber was available, I would have definitely taken it in a heartbeat but unfortunately none were free at my time of need. I have never been so disrespected for trying to be a decent, paying customer. Never again!

I've been using Green Cab since its inception in early 2008. The owner, Woody, is such a cool guy…read more He started with just one Toyota Prius. I think they have like 3 or 4 of them now, plus a Civic Hybrid. Personally, I enjoy supporting a cab company that tries to help the environment. The rates aren't any higher than the normal taxi goons in this town. I always use Green Cab when I need to be dropped off at the airport. In nearly two years, I've never had a bad experience. To be blunt, there is NO reason to use the other taxi companies in this town when you have Green Cab at your service. They're professional, friendly, and punctual.

Mike was professional, helpful, and completely on time. I'd highly recommend him especially for…read moretravellers that have a lot of luggage. What a true pleasure!

I just found this listing today and called him for more information…read more I read his "About the Business" page, and he states that he's a Novi taxi company. I called him because I live in Novi, my car is down, and I need a ride to Henry Ford hospital Thursday morning. I called him to find out if he could do it, and he told me that he doesn't make local runs. If he doesn't do local runs, then he should not say that he's a Novi/Bloomfield cab or taxi service. That would be false advertising. I regard that as unprofessional. If he no longer does local runs, then he should state that he does not do local runs.

They were quick. Confirmed my pick up via text and were prompt and personable to boot. I'm in my…read more60's and felt very safe with the driver.

I had a pretty immediate issue with the hotel i utilized for a park and fly who refused to shuttle…read moreme back to my hotel at 11 PM on a Sunday. Uber and Lyft are almost non existence in the area. I sent a request through this website and within 10 minutes i got confirmation that my order was accepted. He even watched my flight to see the arrival time as there were weather delays and kept me updated. The car was very clean, comfy and spacious and he was very professional. As a woman traveling alone at night, i felt safe with this company.

I used to think Big Daddy Taxi was reliable until I had an important interview and they forgot to…read morepick me up! The worst thing is when I kept calling their office, no one answered! Also, I asked them to pick me up 30 min early just in case they were running late. Nope, they still forgot to pick me up! Completely unreliable!! The drivers are also jerks. My friends and I were at the gas station after being dropped off by the Michigan Flyer. We had at least 4 large luggages because we were coming back from vacation. When the driver saw us, he stayed in the van and did not offer to help us put our luggages in his van. HOW RUDE! He just watched us struggle to put our luggage in the van and said " oh yeah, the left door is broken" NO TIP for homeboy! After that I started using JB Country Club taxi. I recommend their service rather than big daddy. They are prompt and reliable.

I had an extremely bad experience with Big Daddy Taxi on the night of my bachelorette party a few…read moreyears back. As might be expected, we were in no shape to drive, and anticipating this, my best friend/maid of honor's husband had called Big Daddy Taxi to take me and another friend to my house. They told him they'd be happy to take us to Holt (where I live). Well, after getting in the cab, we were informed that they would in fact NOT take us to Holt, only to someplace in East Lansing. Luckily, the friend I was with had parents who lived in East Lansing. (Thank God they were out of town!) We went to her folks' house, then had to call my then-fiance (now husband) to come get us. He was still on the way back from Cedar Point, where he'd had HIS bachelor party, so we had to chill at my friend's parents' house for an hour or so longer before he could come get us. Not cool.

You won't find anyone better! They are prompt, dependable and affordable and take a whole lot of…read morestress out of traveling.

I would give 0 stars, if it allowed. I never received a…read moreconfirmation email, nor a reply to a phone call and email to inquire about pricing. I made alternate transportation arrangements because my reservation was not confirmed. The day of my departure, I received a call from the driver, saying he was at my house. He described the wrong house and provided me with the main contact line to inquire about my reservation. I called three times before I was able to speak with a human. They said my reservation was confirmed and then emailed me the receipt of the charge they applied to my card - that morning - not prior. No emails were in my spam, so I did not miss any communication, they failed to confirm and still charged a ridiculous fee for a short distance that was never driven. Beware of this company. They will not confirm and leave you wondering, then immediately they are able to find your email to process a payment after your unconfirmed pickup time (and who knows what location). They also hung up on me when I asked what email they sent the confirmation to. Better off with any other company. Should have known better with all of the spelling/grammar errors on the website that details are not their forte.

Just used iCab a few times for my brother's wedding this past weekend. After the bachelor party, I…read morecalled them up at 2:30 am - they had a clean Ford Fusion on the spot in 15-20 minutes. I also booked transport for my brother and his new wife post reception all the way out in rural DeWitt. They were on time and flexible with a few changes - really making things easier for the newlyweds. Definitely going to plug these folks into my phone for next time I'm back in EL/Lansing.

iCab has done a wonderful job for my family now for several years. My mother and dad are in their…read more80's and gave up driving about 3 years ago. iCab has set up an account with them and provided transportation for them flawlessly. The cabs are very clean and the drivers friendly and courteous. My son and daughter-in-law were married this past weekend. iCab provided a beautiful clean 24 passenger bus which transported the wedding party to and from the church. Benny the driver was wonderful! We had the bus return at the conclusion of the reception at our property to provide transportation for guests to the hotel (three trips). Again flawless service. Thank you so much iCab for your service for our Family. Mark Majeske Holt, MI

Uber is a great product and idea where available. It is cash free and the drivers are friendly plus…read morethe cars tend not to be nasty like cabs!

March 24th my Uber driver decided to drive aggressive and after hitting another vehicle. He maced…read morethem did drove off refusing to allow me a co rider out of vehicle. Uber decided that .68 cents was enough compensation. I'm livid. 50$ for two rides to the same destination.

I used to love this cab service but the last two times I have used it were terrible. Tonight I…read morewaited an hour and a half for a cab that was supposed to take a half hour at the most! I am appalled. I called multiple times to ask where my cab was and was told my cab was only a few minutes out each time, and when the cab driver finally arrived and took me home, he was rude, disrespectful and a liar. I have driven the route home from where I was hundreds of times and was appalled to see that he was talking me the longest possible way home, when I asked why we took this way (which was a half our longer than the 15 in drive it should have been) he said it was the fastest way...more like the most expensive way. This cab company has lost my business and doesn't deserve anyone else's either. Call someone else or walk home because the cab takes forever and isn't worth the wait.

From the owner: Operating Spartan cab and Yellow cab. Taxicab and airport transportation services. Group…read moretransportation. Twenty-four-hour service. American Express, Visa and MasterCard accepted.