Amazing customer service, they make you feel welcomed. Prices are great and fair. It's been a few…read moremonths since I last been, they had a great selection of cards. Hoping to return soon.

They are really really nice people. They helped me out on my Xbox 360 without charge. Cleo himself…read moreis a really cool guy

The store is really clean and it was very efficient from the searching to purchasing process. Great…read morestaff and clean inventory go check them out ASAP.

Bad customer service. It always baffles me how some people can work in customer service yet have…read morezero knowledge to simply greet and say hello. Walked by serval times without so much as a hello or nod. I don't need a spiel or long winded conversation but this place to learn basic customer service.

Wow! It's been 4 years since this place started and at its new location. The old location was kind…read moreof small and to have fit that many arcades and plus, you will always miss it. New location took the old concept and made it even better with sign, noticeable parking and same vibe as the owner welcome his customers of relieving the 80's and 90's arcade style. Inside is split into three separate rooms: as soon you enter, arcades (no food/drink once you enter), pinball room (additional $5) and console room (ps5 and switch) and two arcade cabinets. Price varies between $10 per hour or $20 all day. Arcades are unlimited so if you don't want to beat these games on emulators and do it the old fashion way, this is the way to go. Do offer snacks and drinks for separate prices. Console room is where they held tournaments (check their instagram for upcoming tournament). In addition, you can host parties here and they will close to the public while hosting the event (will inform their socials whether it's gonna be close). Overall, highly recommend on coming here and relieving some nostalgia memories. Met the owner every year during it celebration (offer free food to celebrate its occasion)

TLDR: Great Value (no tokens), new and old school games, and a super chill staff…read more First of all, let me say that it's not every day that a new business opens in San Bernardino especially a an independently owned one. Second, and maybe more importantly, they built an arcade that perfectly matches my memory of being a kid in the 90s being able to play for hours and just have a great time. The extras I'll add is that instead of having to pay for tokens then make it really simple and you just pay by the hour or day and just play all the games however long you want. This makes it a great value for families. This opened the door for me finally trying to beat the X-Men game from the 90s. I still wasn't able to beat that darn thing. But maybe I could join forces with my three boys and go back and finally beat the game. They beat me in my entire childhood. They have a lot of other cool stuff like console games in air hockey. I just saw that they do birthday parties too, so that's cool. The staff was beyond friendly, they just get it. They know what they're doing. They know why they're doing it and you can just tell. Overall, I just super recommend this place. If you just wanna stop by for an hour, play all day, happy birthday party here, or if you're super hard-core, I want to do one of the competitions that they run go for it.

Great service, great selections of fugglers my nieces love them. Will definitely be back, the…read morecashier was so friendly go support local shop.

Staff was rude, followed and watched me like a hawk the entire time i was browsing their selection…read more For some confusing reason, the employees keep their glass cabinets with merchandise wide open, right by the entrance, which is just unsafe business practice. You could be endangering your customers by enticing thieves like that. All around poor management and subpar service. I'd go elsewhere.

Got to play some duck hunt with my son. Traded some games and cards. Had a fun time just talking to…read morethe owner too. Awesome place.

Wowwwwzerrr this spot has been my best treasure find yet it's a little hole in the wall. Where do I…read morebegin to start of the atmosphere is amazing so nice and welcoming along with the employees very knowledgeable and laid-back. What stunned me was the amount of video games all kinds and the unbeatable prices . When you walk in it brings so much nostalgia the entrance took me right to my living room as a kid but on x game mode . They have plenty of dvds available and vhs tapes .

Contacted 1up video games looking for a hard to find game. Customer service was amazing, they were…read morekind, considerate, and listen to exactly what I was looking for. Their selection is awesome, if you're looking for something you don't think you will ever be able to find this is the place for you. In the way of value, you get what you pay for. They stand by their products. Come in and check them out. This is a gamers paradise!

My family and I love this game store! The employees are always so kind, patient, and genuinely…read morehelpful, especially with our 9-year-old son. They took the time to talk with him, answer all his questions, and even helped him trade his Game Boy Advance, which made his day. Every time we visit, he leaves not only happy but also excited and more knowledgeable thanks to how attentive and engaging the staff is

Do not buy from them on Whatnot, took 3+ weeks for them to ship the item, communications was…read morelacking a lot. When i got my packaged USPS would not give me the package due to upaid posted from the seller. They wanted me to pay the shipping costs of $95. Contacted seller, they told me to refuse the package and they will correct it. I have sent messages since then. No response just ghosted. I did get a refund

Knowingly sells reproduction boxes and then their return policy is no cash refunds, store credit…read moreonly. What kind of place is this?

RIP OFF!!!! SAVE YOUR MONEY AND STAY AWAY FROM THIS PLACE!!! I went here with my grandkids. I spent…read more$50.00 and got only ONE doll. The claws kept on dropping the dolls. The workers didn't even care. There were three ladies working there and they were all reading their books.

From the owner: The Magic Claw brings joy and excitement to the San Bernardino county and neighboring communities!…read more Come join us at the Magic Claw where you can enjoy our modern claw machines and can win prizes! Save prizes to upgrade to larger prizes. Bundle up and save on our token specials. All claw machines are 1 token each play! We open Sun-Thu from 12pm to 9pm! FRI-SAT 12pm to 10pm!

Great business and good stock! The staff is super nice and helpful. Will be going back! They have…read morelayaway too which is helpful!

Guy tried selling Mario party 7 to me for $100 used, then when I told him that's ridiculous game…read morestop sells it for 45$, he told me GameStop doesn't know what they're talking about. While that might be true lol, that doesn't change the fact that they are selling it for half his price. Walked out immediately, don't trust this shop. As a general rule, if a retro game shop doesn't have prices listed and only tells you when you ask = red flag. Go to retro teyoh's they don't need to lie to make money.

Was really impressed with the service. My console hdmi problem was fixed in 3 days. The pricing for…read morethe job was really good as well. If you have tech repair needs I highly recommend AynaxTech.

Great work for all your tech needs. Got my PC built here. The man is a professional and knows what…read morehe's doing.