Amazing customer service, they make you feel welcomed. Prices are great and fair. It's been a few…read moremonths since I last been, they had a great selection of cards. Hoping to return soon.

They are really really nice people. They helped me out on my Xbox 360 without charge. Cleo himself…read moreis a really cool guy

The store is really clean and it was very efficient from the searching to purchasing process. Great…read morestaff and clean inventory go check them out ASAP.

Bad customer service. It always baffles me how some people can work in customer service yet have…read morezero knowledge to simply greet and say hello. Walked by serval times without so much as a hello or nod. I don't need a spiel or long winded conversation but this place to learn basic customer service.

Wow! It's been 4 years since this place started and at its new location. The old location was kind…read moreof small and to have fit that many arcades and plus, you will always miss it. New location took the old concept and made it even better with sign, noticeable parking and same vibe as the owner welcome his customers of relieving the 80's and 90's arcade style. Inside is split into three separate rooms: as soon you enter, arcades (no food/drink once you enter), pinball room (additional $5) and console room (ps5 and switch) and two arcade cabinets. Price varies between $10 per hour or $20 all day. Arcades are unlimited so if you don't want to beat these games on emulators and do it the old fashion way, this is the way to go. Do offer snacks and drinks for separate prices. Console room is where they held tournaments (check their instagram for upcoming tournament). In addition, you can host parties here and they will close to the public while hosting the event (will inform their socials whether it's gonna be close). Overall, highly recommend on coming here and relieving some nostalgia memories. Met the owner every year during it celebration (offer free food to celebrate its occasion)

TLDR: Great Value (no tokens), new and old school games, and a super chill staff…read more First of all, let me say that it's not every day that a new business opens in San Bernardino especially a an independently owned one. Second, and maybe more importantly, they built an arcade that perfectly matches my memory of being a kid in the 90s being able to play for hours and just have a great time. The extras I'll add is that instead of having to pay for tokens then make it really simple and you just pay by the hour or day and just play all the games however long you want. This makes it a great value for families. This opened the door for me finally trying to beat the X-Men game from the 90s. I still wasn't able to beat that darn thing. But maybe I could join forces with my three boys and go back and finally beat the game. They beat me in my entire childhood. They have a lot of other cool stuff like console games in air hockey. I just saw that they do birthday parties too, so that's cool. The staff was beyond friendly, they just get it. They know what they're doing. They know why they're doing it and you can just tell. Overall, I just super recommend this place. If you just wanna stop by for an hour, play all day, happy birthday party here, or if you're super hard-core, I want to do one of the competitions that they run go for it.

Staff was rude, followed and watched me like a hawk the entire time i was browsing their selection…read more For some confusing reason, the employees keep their glass cabinets with merchandise wide open, right by the entrance, which is just unsafe business practice. You could be endangering your customers by enticing thieves like that. All around poor management and subpar service. I'd go elsewhere.

It wasn't to bad. Needs some upkeep and organization. Prices are decent. It has a lot of potential.read more

This place is amazing! I've been to other retro stores but not ones with a Pokemon card section as…read morewell! Such a fun surprise to have come in and see that. Not to mention, the vibe of this place is great. When you first walk in, there's a huge section of old VHS and it looks like a living room. When you walk further in, that's where all the games and Pokemon cards are. I love that it doesn't feel cramped and it's actually a pretty decent sized store! The service has been some of my favorite. The owner and his staff are extremely kind and have never made me feel like I couldn't reach out if I had any questions. I also sold some games to them twice now and the pricing is always fair. Really appreciate this gem being around and excited to come back again.

Wowwwwzerrr this spot has been my best treasure find yet it's a little hole in the wall. Where do I…read morebegin to start of the atmosphere is amazing so nice and welcoming along with the employees very knowledgeable and laid-back. What stunned me was the amount of video games all kinds and the unbeatable prices . When you walk in it brings so much nostalgia the entrance took me right to my living room as a kid but on x game mode . They have plenty of dvds available and vhs tapes .

I entered the store and it had all kinds of things even vintage stuff such as ps3's, the service…read morewas really well and they do all kinds of things such as cleaning consoles to fixing them. I would definitely recommend it here and hooked me up with a free charger along with the controller i had bought. the value of items here are at good prices not too expensive. 10/10 would definitely go here again.

Contacted 1up video games looking for a hard to find game. Customer service was amazing, they were…read morekind, considerate, and listen to exactly what I was looking for. Their selection is awesome, if you're looking for something you don't think you will ever be able to find this is the place for you. In the way of value, you get what you pay for. They stand by their products. Come in and check them out. This is a gamers paradise!

Finding a true hidden gem for classic gaming isn't easy these days, but this spot hits all the…read moreright notes. Upon walking in, you are immediately hit with an incredible wave of nostalgia. Collectors will lose their minds browsing the massive shelves of fully tested cartridges and rare hardware. Knowledgeable and passionate staff members are always on hand to help you hunt down obscure titles. Keeping prices fair seems to be a real priority here, which is a breath of fresh air compared to online inflation. Inside, everything is meticulously organized by console generation, making it effortless to dig through the inventory. Most retro shops feel cramped, but the spacious layout lets you browse comfortably for hours. Making a trip out to Pixel Vault Games is an absolute must for any local gamer or serious collector. Indie storefronts like this are precisely what keeps the spirit of classic gaming alive. Also Christine rules! I'm so happy to see the OG Pixel Vault Games back in action. Rock on! \m/ \m/

ALWAYS A NOSTALGIC EXPERIENCE…read more Here at Pixel Vault you'll find all sorts of things to reminisce about and perhaps revisit and relive. I've been a customer of Pixel Vault for the past 15 years now and they are ALWAYS my go to first physical shop to satisfy my retro game ventures. Whether I am looking for that classic, or looking to trade up or trade in, there are lots of options you'll encounter visiting here. Staying connected to their Instagram account helps too. Heck! Even getting a console serviced here or fixed here is an option. There is so much value with all Pixel Vault has to offer. They always do their best to win your business. Armando, when around, is my go guy for fast and friendly service. They have all the gadgets here and at a competitive price. Thank you for being around for as long as I've been a first time customer!

RIP OFF!!!! SAVE YOUR MONEY AND STAY AWAY FROM THIS PLACE!!! I went here with my grandkids. I spent…read more$50.00 and got only ONE doll. The claws kept on dropping the dolls. The workers didn't even care. There were three ladies working there and they were all reading their books.

From the owner: The Magic Claw brings joy and excitement to the San Bernardino county and neighboring communities!…read more Come join us at the Magic Claw where you can enjoy our modern claw machines and can win prizes! Save prizes to upgrade to larger prizes. Bundle up and save on our token specials. All claw machines are 1 token each play! We open Sun-Thu from 12pm to 9pm! FRI-SAT 12pm to 10pm!

The most organized, stocked and friendly game store KNOWN to man. I have been to 20 different game…read morestores all over southern California. This store was packed. I have NEVER seen a store so organized. Anything you need or want- trust me it is there. The guy that runs it was so helpful, chatty and just over a good person. Worth the drive from West LA - even if you don't buy anything - check it out u maybe surprised!

Super friendly! Gave us a poster my kids were eyeing on the house with a pretty small purchase! We…read morelove coming here! Comparable prices to other video game stores:)

Was really impressed with the service. My console hdmi problem was fixed in 3 days. The pricing for…read morethe job was really good as well. If you have tech repair needs I highly recommend AynaxTech.

Great work for all your tech needs. Got my PC built here. The man is a professional and knows what…read morehe's doing.