Fantastic comic book shop in a strip mall in Rancho Cucamonga. Not only do they have a huge…read moreselection of comic books, but they have a really large selection of other collectibles (Funko, etc.). The folks here are friendly and you can tell they are knowledgeable and love the industry. I randomly stumbled across this place when I was grabbing lunch in the area on my break. I can't speak to much on the value because I was just going in to take a look at the time (and didn't purchase anything on that particular visit), but from the price tags, everything that I saw seemed very reasonable. This is the type of place that I would have spent a lot of my paper route or minimum wages I earned when I was a kid. I probably would have spent hours here and been here all the time if this place was near me growing up. If you are into comic books and related collectibles, this place is an absolute gem.

Been going here for some time now, about 2 years now at least. It's a great shop! Tons of options…read morefor different comics, merch, toys and all kinds of other really awesome stuff across multiple brands and fandoms for a great value! Also shoutout to the staff here! Talk to them, they're a great group of people who likely have the same interests as you! Definitely what I call "My home base" comic shop!

didnt catch bros name but had a quick convo about supee smash bros and my 2ds that i was trying to…read moresell for some gas money lol but W customer service and an awesome little store with a bunch of selections for older retro games 90's and 2000 kids love amazing store will be back even if its just to talk about smash keep up the great store!!!

Don't come here to fix ur hdmi if, "it looks like it was violently pulled" I came in to fix it…read moretwice, now need to fix it a third, because it broke again with the slightest movement, I did pay for the second time mostly cause they thought I broke it again. there communication and transparency isn't really that great so double check with prices if you plan to go here and call frequently, but they are very kind people, just an unfortunate event for me.

Love Rat Hole!! Best records store in Riverside. Highly recommend stopping by! It's a great…read morecollection! Also their shop at Farm House is awesome too! Try both! Great stores.

Been coming to rathole for about 5 years now. I get along with the owner pretty well as he's a…read morefriendly guy. He's even shipped a vinyl out to me from when I used to live in NorCal. They have a great selection of vinyls, cds, shirts, stickers, and everything about in between. Pretty pricy at times but I enjoy supporting small businesses like this.

Great Customer Service! I recently bought a Pre Owned PS5 for my Bday and originally, the system…read morethe gave me didn't work at all. It kept on overheating until it shut off completely. But The manager Helped me and even gave me a better system for a CHEAPER price!! Then the controller that came with it ended up having bad triggers, so a team member gladly did an even exchange! Additionally i bought a Pre Owned controller that ended up having bad joysticks, again they helped me in getting a controller that i actually wanted! The Team members at this Gamestop are Awesome! By far the best customer service i've ever received. Thank you Team!

I had the WORST experience with an employee named Zack He…read morewas very condescending and apparently couldn't be bothered to answer a few questions i had about some products as im not too familiar with video games Ive been to this location multiple times and have never had anything but positive experiences with the other employees so its a shame that one employee has turned me off of the whole place

Wonderful customer service here. I had an issue with an item I bought from the instore online…read morecatalog never being shipped. Abby was so helpful and called in to customer service for me and was able to get everything sorted out and a tracking number by the end of the day. Ricardo also went above and beyond for me helping out when another store turned me away with an attitude. I'm in here every week seeing what's new and happy to spend my money here. Keep it up, everyone!

I had a very disappointing experience at this store. I purchased a game based on information…read moreprovided by the assistant manager, but after getting home I discovered that the information I was given was incorrect. When I returned to the store and explained the situation, I requested a refund because I relied on the employee's recommendation when making my purchase. Store Manager Richard Beltran stepped in and refused to issue a refund, despite my explaining that the mistake originated with his assistant manager. Instead, he directed me to contact customer service. I spent a significant amount of time speaking with customer service, only to be told that they could not assist me and that the store manager should have known they were unable to resolve this type of issue. What frustrated me most was being sent to customer service when there was apparently nothing they could do. When I told Mr. Beltran that I wanted to record him advising me to call customer service, he responded by saying he would call the police and have me trespassed from the store. I would not recommend this location based on my experience. I understand that businesses have policies and need to make money, but customer service, accountability, and treating customers fairly should matter as well. I am not a hardcore gamer and relied on the expertise of the store staff when making my purchase. Unfortunately, I did not feel that my concerns were taken seriously or handled professionally.

Shout out to the legend Brian. Dude helped me out when no other GameStop could…read more Dude knows his stuff and holds it down. Not sure who his partner in crime was but he was awesome too. Shout out to this location and their amazing care to helping me and my daughter when in the store.

Customer service is terrible at this location. They get people in the store, showing items in…read morestock, then just DONT sell it. Absolutely insane.

Crazy collection of games! Picked up a few N64 games and the owner was super cool and helpread more

Their medieval era pricing structure is a bit way out dated. Seeing games on a $40 shelf that…read moreshould be on a $10 shelf with proper investigation. Don't get me wrong, great place for convenience if you want it now rather than buying online for much cheaper and waiting for it. I understand they gotta pay the rent and light bill, but as a past seller and current buyer, if a customer ask if they can do a tad better in the price for a sale, hook the customer up a little. Even a small $2 off onsite discount can make a sale and a future return customer. Lighten up a little VGT.

Great store, fair price, great community. The owner has various amount of options. Digimon to MtG.read more

First time coming here for my first One Piece TCG prerelease, and it was a complete mess. I arrived…read more10 minutes before the scheduled start time with a confirmed "successful" status in the Bandai TCG app. When I reached the front of the line, the owner turned us away, claiming the event was full. He tried to blame us for being late (even though we were on-time) claiming he told "everyone" to show up early. He then admitted he gave our reserved spots to those who showed up much earlier and weren't "successful". I called the store prior to the event to get update and I was told to check their Discord for announcements, but they never posted a single detail about the event schedule or early arrival expectations. We pointed out that we were on time and properly registered through the official app. It was our first pre-release event and we didn't know you had to arrive an entire hour early to wait in line (according to him). He ignore what we were saying and walked away. He returned a few minutes later with asking if we were "done whining" so he could just sell us the prerelease kit to get us to leave. I didn't want to leave empty handed after driving far, so I bought the kit and even apologized for making him upset and he completely ignored me. The owner is an incredibly stubborn, unprofessional man-child who refuses to follow Bandai's official tournament guidelines or listen to reason. I've already filed a formal complaint with Bandai so hopefully they lose their official store status and event privileges. Save yourself the headache and support a local game shop that actually respects its players and basic communication. Edit to reply to owner: Raul, you were the one who threw a tantrum when called out for not following Bandai's rules. I apologized for merely telling you the truth, an apology you didn't even deserve. Yet, you completely ignored it because you couldn't handle being wrong. Of course I'm writing a negative review; you are a terrible person. Going back to edit your response with a petty jab only proves the point. Take a look at your store's negative reviews. Every single one points directly to YOU and your toxic behavior. Good luck getting allocation later on!

The man who is black, tall and heavy weight should get fired. He was extremely rude the coworker…read morenoticed and she said she would help me he walked away angry . She said he was having a bad day. I said then he should go home. I walked in here very happy to purchase a birthday gift for my grandkid and that man was rude and was making no sense to his response instead of giving me an option to my purchase. She sold me on more expensive gift yet was very helpful. Please view your cameras to see who I'm speaking about I was there tonight at 7:30pm as I called an hour prior and they said they would hold my product to get by 7:30pm would be good. I'm very upset that man rudeness and negative energy should not work with customer service.

Purchased my first charzard box for my collection 2/23, great experience & excellent staff, thank…read moreyou employee vanessa for helping me today. I recommend this location if your looking to get more informative help on purchases !

Was really impressed with the service. My console hdmi problem was fixed in 3 days. The pricing for…read morethe job was really good as well. If you have tech repair needs I highly recommend AynaxTech.

Great work for all your tech needs. Got my PC built here. The man is a professional and knows what…read morehe's doing.