POA is a great place to get your physical therapy done. I went for around 3 months to rehab a torn…read moreMCL, and worked with Vinson and Aaron, who were both amazing. Vinson was my main PT, and was very attentive with any issues I was having during my recovery. He always adjusted my exercises and stretches as needed and was very adamant on getting me healed up as quickly as possible. He knew when to push me and when to let off the gas. Aaron was also amazing. He always had jokes and we ended up talking about common interests throughout my time there, making my PT visits seem more like hanging out with a friend. He was also extremely attentive and always told me when I was going too hard on the bike! Lastly, the receptionists were very personable and knowledgeable. With this being my first big injury and first time at PT, they made my experience super easy and accommodating, explaining medical benefits when I had questions and always reminding me of my appointments. Overall, I would highly recommend POA. Of course I hope no one has to go, but if you do, just know that you are in great hands!

First off the staff and receptionist crew were fantastic. I'd like to start off with the PHYSICAL…read moreTHERAPY CREW! Vincent and Irene were super great. They helped me nurse my shoulder back to HEALTH. They were very professional friendly and caring about how they treated my SHOULDER. I couldn't have asked for a better set of therapist. The facility had everything you needed for your therapy. I liked the way it was nice and clean my man Jordan made sure everything was nice and clean Good job Jordan keep up the good work. Now the receptionist crew Janet was super great Her and her crew did a wonderful job. They are the first ones you see when you first walk into the facility they greet you with a smile they're very courteous and professional. It just makes you feel great when you walk in there for your PHYSICAL THERAPY. I appreciate you guys so much, here's to Continue doing a great job.

While I can't speak to the knowledge and patient care of the staff. My first impression was left…read morewith more to be desired. Tried calling to confirm if the center was in-network (I assumed it was since they came up on my search). Instead of being helpful, the front desk was blunt and unhelpful. Don't let my experience turn you away, but from my initial outreach. I do not recommend.

Several Physical Therapists here in this spacious well-lit facility- All the therapists are very…read morehelpful and great with explanations, you'll see one as your primary person. Lots of equipment, I find the TRX helpful. Susan is able to loosen up my shoulder and I am enjoying more mobility and less "clunking",. My range of motion has improved too. I came in August for hip pain and numbness and discoveredI had an uneven gait and general weakness along with the pain. Susan was able to help me improve me posture and increase my strength/balance. The next month we worked on my left shoulder which was locking up and the exercises & stretching we do really help! I am thrilled to be improving and very hopeful to recover completely (no surgery or shots needed)! I still do have pain but there is so much improvement! this also helps my balance and stability. I have convinced my husband to come and he is also improving his gait, strength and managing pain too! I haven't tried this yet, but a large therapy pool (warm water) is available for an additional fee at this center. Located upstairs from the Planet Fitness Gym (not affiliated) this Sports Medicine clinic is Wonderful.

I seriously question the integrity or competence of this practice after interacting with Luis…read moreArneta and a first point of contact named Anna who undoubtedly lead the practice into great trouble one day. Anna became frustrated at me thinking I could not understand her thick accent when it was the issue was the phone volume, became passive in aggressive and hang up to my two requests to speak with the manager. Days later calling back attempting to schedule my appointment with someone other than Anna, Luis Arneta came on the line affording me the most childish conversation I have ever encountered with a business regarding lies Anna had told him and other unrelated gibberish he felt need to vent, he invited me to go else where. If you encounter problems of this nature please know that if it is not you. It is apparent that this practice needs a reliable source of guidance structure and supervision

This place is pretty questionable when it comes to customer service…read more We came to the office because of my mother's lower back and neck problems. We filled out the paperwork fairly quickly and did not have to wait long (all good so far). However, interesting enough - it doesn't appear that they read the paperwork afterwards. It's like documentation... When we were in the room, Arianne (sp?), comes in and is super friendly. But we were the ones to being up the topic that mom has a pacemaker even though we indicated it already in the paperwork they provide us. I would suggest that they read the last page and review their patients' medical file before entering the room. If we did not bring it up, and my mother (disabled, btw) was by herself in the room... it could have been a risk. Secondly, I am unsure why but they have a policy to not allow their minder / family member into the treatment room despite it being fairly roomy. They just told me I wasn't allowed in there. So I left to go to the waiting room outside. I heard my mom asking for me, but I couldn't do anything at that point since they told me I can't go inside. After the treatment, my mom was breathing hard and told me she has heart palpitations and had asked for water - which they refused. They informed her they don't carry water there. Odd - you would think a Physical Therapy Office would carry water since it's treatment of the body. Even doctor's offices, chiropractic offices, etc carry water. What did annoy me the most was when I was leading my mom outside, I saw their break room, and noticed they had a whole box of bottled water on the floor. So it's not that they do not have water. They just wanted to refuse her the water. They could have given her tap water since they obviously have a break room - but they did not. In short, I highly doubt we will return to this office after the negative experience. In the future, please read the paperwork prior to entering the room about their past healthy history. It will speed up the meet and greet, plus you can ask to clarify information you noticed in the health sheet. For example: pacemaker, atrial fibulation, legally blind woman, etc. And also - if a patient is struggling and asking for water. Might be nice if you actually give her the water.

I was suffering from a lower back strain that I got from lifting a 60lbs box up and out from the…read moretrunk of my car. I thought I lifted it correctly as I've done something similar so many of times, but shortly after I started feeling tightness on my lower back. My initial thought was to do some stretches hoping to alleviate the soreness, but it kept getting worse. After a very uncomfortable weekend and my condition that was not getting better, I decided to give Dr Joe a visit. He did some adjustments and helped educate me on the stretches I should have been doing and explained the stretches I did do may have actually made my condition worse. None the less, Dr Joe worked his magic, performed some adjustments that gave me almost instant relief, then taught me the correct stretches to do moving forward. He also sent me videos to watch that helped remind me of them. I'm 2 visits in and looking forward to the upcoming sessions on my road to recovery. Thanks again Dr Joe for all you did to help me in my time of need. I'm looking forward to his next steps for me and my recovery! If you're experiencing something similar to what I just shared and are looking for help, give Dr Joe and his team a call!!

This is truly the best place! I'm so grateful to Dr Joe, Austin, Dr Z, Cristian, Herman, Jackie,…read moreand the whole crew for making my return journey to health as easy and fun as possible. Everyone listens to you when you detail your pain and how it happened. Because they are so knowledgeable, they can find ways to help you if the initial way didn't work out. You are never not in good hands. For my injuries, I had massages, passive range of motion, assisted range of motion, cupping, cupping with activation, stretching, and strength training exercises. Thank you!

While this review is long overdue, I wanted to take a moment to recognize the wonderful care my…read moremother received at this rehabilitation center following her knee surgery several years ago. The staff was compassionate, attentive, and genuinely invested in her recovery and well-being. They treated her with kindness, respect, and professionalism every step of the way, which gave our family tremendous peace of mind during her rehabilitation. My mother received excellent care, and we will always be grateful for the support she received during her recovery. Based on our experience, I would highly recommend this rehabilitation center to anyone seeking quality care for a loved one.

Unfortunately, my Uncle had a stroke but was fortunate, to get a month's care at Pacifica Nursing &…read moreRehab after being released from South San Francisco Kaiser. Facility is clean but older (3 floors) with a shared room of 4 patients (Room 304) with drapes for privacy...also, when the elevator takes awhile and it's only 3 floors is telling. Staff all very helpful, friendly, professional and caring. Activities and snacks in the community room if you're lucky to be mobile. Menus and activities are always posted. No issue with his stay and care (except noise which is to be expected) BUT wish my uncle could've stayed longer to get the daily physical therapy he needed. Unfortunately, Kaiser "claimed" they didn't see improvement and released him (which seems to be counterintuitive!) even after appeals. Smh. I wish I could name all the staff members who cared for my uncle. Basically, 3rd floor staff from the nurses, CNA, interns and admins were always proactive with his health care needs and truly compassionate people. Thank you!

I had a very disappointing experience at Danny Chan Chiropractic. I arrived about 15 minutes late…read morebecause I genuinely forgot about the appointment, and the front desk staff was already rude from the start. Even though they decided to still take me in, the entire interaction felt unprofessional. After filling out the paperwork, I mentioned I would be paying out of pocket. During a phone call I had with the office about 3 weeks earlier, I was told the visit would cost around $110-$120. However, the front desk suddenly told me it would be $200. When I explained what I had previously been told, instead of trying to help or clarify professionally, I was asked "what office did you call?" and told it was "maybe the coupon price." If that price was discussed before, it should have been honored or at least handled respectfully. Instead, I was basically given an ultimatum: either continue with the appointment at the higher price or cancel. I chose to cancel. Overall, the customer service was rude, dismissive, and unprofessional. I will not be returning.

I was just treated by Dr. Wong for neck and shoulder pain. I have a total of 3 Chiropractors I'm…read moreseeing right now and Dr. Wong's "style" of cracking my neck and back is way different than the other two. She also takes her time than the other two. I will now stop going to the other two Chiro and stick with Dr. Wong. I thought I have found the one with the first Chiropractor but was wrong. Dr. Wong is the one. Bonus- her clinic is 5-10 mins away from my house and does accept my insurance which is a huge PLUS!!! I got just adjusted by the first Chiropractor last Wednesday, and Dr. Wong still cracked my back like it was my first time. It was more intense but felt good afterwards. I'm hopeful that the pain in my right arm will go away. I'm definitely going back for my forever maintenance ;) Thank you, Dr. Wong for taking care of me today (04/05/25) The clinic is big and clean. The receptionist is welcoming. There's plenty of parking in the area.

My husband was living in home care for almost three months. Excellent PT, OT and bedside care…read more Clean and professional care 24 hrs. We even enjoyed daily activities. We are grateful

Very sweet care and great service. The nurse was very nice…read moreand concerned. Always on time and good with contact.

*Disclaimer: This facility is no longer "St. Francis Heights". Goes by a different name owned and…read morerun by a different company. Generations Health Care (HQ in southern California) operated Saint Francis and my rating pertains to them, not to the current ownership, which took over within a year after COVID-19 was officially declared a pandemic in the U.S.* ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Situated in a quiet corner in a fairly quiet neighborhood but also with easy access from Highways One and 280 is this care facility. Saint Francis Heights was very good for patients from Daly City or coming from the western/southern districts of San Francisco, who needed skilled nursing after a hospital stay. Some of those trying to recover end up requiring 24-hour nursing care long term. The building is at least a few decades old, and rooms don't have the newest shiniest advanced equipment, but it is kept very clean and mostly functioning fine. Staff did their best in caring for patients and residents. Nutritionists did what they could to provide individually tailored meals, but bottom line, the food and beverage were average quality hospital type fare. The pandemic posed the most enormous challenges, with regard to just trying to retain staff and keeping the virus at bay -- a virtually impossible task at any care facility. Many services and amenities were continually postponed or stopped altogether. And unfortunately COVID struck many here, patients and staff alike. Heights administrator communicated to families in a timely manner and heeded guidance from the County, even with constantly changing rules. By the way, St. Francis Heights is not to be confused with St. Francis Pavilion, the two-story structure next door. It's a separate building with a separate administrator. Still, both facilities are under same ownership and utilise laundry and kitchen facilities located at Pavilion and on occasion they share staff. Special thanks to former administrator Kordell, former nursing director Jessica, social service manager Nelai, nurses Carmen and Mary Lou, CNA Carmen and Neil, and Michelle of business office, for all their efforts. Patient care, attention to residents and family briefing were all markedly better when Generations Health Care was operating St. Francis Heights, before it was sold to an east coast company that runs nursing homes.

My mother was there for six months... She was diagnosed with dementia while she was there. I was…read moreshocked at the employees on every level and their response to people with dementia. No training in this department I assume. It just wasn't my mother. I watched a patient screaming in the hall at a nursing assistant who was screaming back at her. 100% unprofessional. their Covid knowledge was absolutely abysmal. They roomed Covid positive people with healthy people, and tried to say that was normal and OK. There were a few times that I observed the nursing assistance sitting in my mother's room, reading a newspaper or watching TV while my mother was sleeping and not caring for her at all. But that was not the majority. But there are bums collecting a paycheck in every occupation. On the flipside, MOST of the nursing assistance really did try. They're overworked, underpaid, understaffed. They don't have to be charming or sweet or entertaining but they do their job. BIG ISSUE! I did draw attention to the on-site nurse, the pharmacy nurse that would pass out medication. They did not watch medicine being taken. I found a collection of pills under my mother's tissue. The pharmacist swore up and down that he had watched my mother take the pills. Had no answer when I presented a handful of them. Nor was there an apology. But I sincerely think most of the people there try hard and an overwhelming job. the food was not cuisine, but it was edible and decent.

Dr. Christian Bocobo was probably the 7th-8th doctor assigned to us from the industrial doctors…read more(employed by the company my aunt worked for) stemming from a work-related injury. The previous doctors were generally not interested in helping her recover because they were quickly dismissive of alternative treatments, more concerned with how they were going to profit, and missing the holistic approach. Fortunately for us, especially for my aunt, Dr. Bocobo actually cares about his patients. This is evident from the questions he asks (he actually tries to get to know them!) and sensitive responses to prescribing treatments. He's not narrow-minded on methods and is open-minded to alternative treatments as long as they show potential n' results. He was the one doctor from this work-injury mess that didn't just resort to injecting or push medicines in response to my aunt's injuries. Quickie: He's a good guy and cares about his patients. He does an admirable job of balancing private insurance interests with patient care.

The pain and problems caused by Dr Bocobo and his staff to my family is still being felt years…read morelater. REMEMBER THAT.