DO NOT BRING YOUR CAMERA HERE! This guy definitely has the worst customer service that I've ever experienced. He makes you feel like you're not the customer. Even upon bringing my camera in I felt like I was being lectured about my camera, as if I should know everything about a $200 camera...and that's after having to wait for him to finish a ridiculously long conversation with the customer before me, who obviously couldn't wait to get out of the store. Also, I work overseas, and I dropped my camera off, which was not ready until over a month later...it takes two weeks for an estimate. After I called for an estimate, he told me how much the camera would cost to fix. I came back to the states and called about my camera, and he told me that cameras not picked up within 90 days are likely recycled, which is somewhat understandable, but I wish I had been told this when I dropped it off. He ended the conversation by telling me that "it had been junked"...followed by a click. Why would you give a repair estimate and then later say it was "junked"...it sounds like a lame way of trying to cover the fact that you sold it to another customer. read more
