We were thinking about replacing our upstairs carpet as it was worn and off colored…read more The moment we walked in, we were greeted by a friendly Harrison. We were shown the different styles of carpets and explained what we were looking for . Youre allowed to take home the sample swatches so there could be some stock missing if someone's signed out two or three of them. My only complaint here is there is a large sample on the front and tons of small samples on the back... Hard to get a feel of how it'll look with only small samples. I know you can't keep excess stock everywhere but maybe if they kept some scrap from jobs of the most common colors and had larger samples handy it would help. They do have another way to get an in home view. They have an app/website where you sample photograph your home and test the carpet color. I found it was fairly accurate and we chose the carpet color that looked best . You do pay for the carpet 100% in advance. We were a little off put because when do you ever pay in advance . But they do have a 100% guarantee and will even rip out the carpet and replace if with a different color if you decide you don't like it. They have such great reviews, we went ahead and booked. We opted to rip our our own carpet out to save a little money on install. It does take some time as the edges can be a hassle but all in all it wasn't too bad. Install day came and our installers Mark and Luigi were great. They joked around with eachother and were a delight with our doggies. When the carpet was initially brought into the house we had an "Oh NO" moment. We thought we chose too light of a color and they would have to rip it out. But, once they started installing it on the stairs the light hit differently and we both knew it was perfect. The carpet itself is thick and luscious. Feels like you're walking on clouds. You get what you pay for 100% and we are 100% happy with the choice we made to go with carpet one. Thanks to Harrison and the team for the guidance .

Really disappointed with how Oshawa Carpet One handled an issue after our installation…read more We had flooring and baseboards installed and during the installation a nail was put through a plumbing pipe behind the wall. We didn't know at the time because the pipe didn't start leaking until months later. When we eventually found water coming through our basement ceiling and opened everything up, the nail through the pipe was found. Our plumbing was installed to code. I contacted Carpet One about what happened and was basically told they weren't responsible because of a liability clause we had signed. I also contacted the store manager directly and sent the information about what happened, but nothing was done to resolve it. I then left a Google review and they responded publicly telling me to contact the store manager, which was especially frustrating because I had already contacted the manager and had even included the email showing that I had done so. I understand that accidents can happen during renovations. What I'm most disappointed about is how this was handled afterwards. A nail from their installation went through our pipe and caused a leak and damage to our basement, and instead of trying to work with us on a resolution, they simply said they weren't liable. I definitely wish I had known this was how a situation like this would be handled before choosing them for our installation.

The best Accessibility is available…read more I liked it Reasonable prices Kids friendly also

My 8x10, which has not be cleaned since I bought it 8 years ago, needed some love. I was given…read morelots of useful information about the rug and a protective treatment was suggested. Honestly, it came back looking as if I'd just bought it from the showroom. Growing up, we had our rugs cleaned at Turco-Persian and in the 40 years since, they never disappoint. Not only do they know their carpets, they completed the cleaning days earlier than estimated.

I received my new furniture today and I want to say that the delivery guys Floyd & Peter were…read morefantastic. they were both courteous and professional and ensured that both living room pieces were put where I needed them to go they spent time going over how the sofa bed works and discussing how to register for my warranty thank you, both !

I started with a wonderful experience...until I got the item.. I felt like the sewing of the arm of…read moremy chair could of been a bit nicer..so reached out by phone and asked to email/photos.. it's been almost a month and then I emailed the manager..no response..and maybe they couldn't have done anything about my issue but ignoring me because my item was custom ordered and said final sale...Wow very poor customer service.. I only bought a chair but it cost as much as a sofa..never again will I shop at SKLAR.. I will stick with kind of store that cares like Wilson furniture

If I could give zero stars I would. This has been the most horrible experience trying to resolve my…read moreconcern. I have gone to the store, talked to the very dismissive manager who only directed me to their call centre. He was extremely rude to me & had zero compassion for my issues. I have followed up with him 3 times & no response. My issue still is not resolved. There is no way of getting a hold of anyone in the store so I have no choice but to take time out of my day to go in again. I made a $5,000 purchase & opted for the 6 month financing but the salesperson messed up & put 3 months & we are now being charged interest. When I went in to get this resolved they put in a ticket & said it would be taken care of. A month later & it still is not. The bank has heard nothing from Ashley. At this point we want to return all of our furniture as they don't deserve a penny from us.

I have made purcahes from this location and other Ashley stores in the past. I have had no complain…read morewith the sales staff.......until now. My wife and I were looking for an accent piece. Maybe because it wasn't a large purchase the salesperson just wanted to run the order through without explaining what we we buying. The accent piece had a candle and decorrive stornes and the card price (more like over priced) made you think the you were getting the hold thing. I was so disappointed with the bait and switch we felt the store. We waited a couple of days. I thought maybe the store just had bad karma that day. Nope. The staff member just wanted to be an order taker. No interest in our needs, no help and no sale. I like the furniture but next time I just buy online and not be treated poorly.

Unfortunately the techs came half an hour outside of the 2 hour window due to traffic…read more However, they did a good job and were apologetic; so I walked away happy. I would hire them again.

I didn't have a chance to examine my two rugs after they were cleaned since we moved to the US and…read moreI couldn't open the rugs until now. Since we no longer live in Toronto, I am unable to have them recleaned by the company. The smaller rug was as dirty as it was before cleaning. This carpet had been in a bedroom that was not used often, so the dirt was just from slippers. The larger rug now has an orange-line stain (see picture). I'm surprised by all of the excellent reviews since both of my rugs were not cleaned properly. The rugs were picked up, cleaned, and returned in under two weeks and the delivery men were pleasant and efficient.

Marissa and her crew crushed it. Professional from day one,…read morekiller design choices, and the house looks MINT. The wife is thrilled-happy wife, happy life. No BS, just solid results. 5 stars all day.

From the initial meeting to the final delivery nothing but perfection, professionalism, precision…read moreand reliability can be expected from the Endless Ideas Team Marissa and Kate designed my whole main floor and now my master bedroom. They have created a beautiful seamless flow across rooms and floors in my home. What is exceptional is their ability to listen to their client's wishes and ideas while offering their professional opinion that in the end offers a design that is so aesthetically pleasing and functional. I am already looking forward to their brilliant designs for my upper spare bedroom room and sun room. I would highly recommend the Endless Ideas team for any project big or small.

Buyer beware. They don't take any responsibility for their mistakes and don't accept returns or…read moreexchanges on any purchases. One of their sales reps told us we could buy a curtain to take home and then exchange it if it wasn't the right colour even though it's in PERFECT condition. Had them cut rods but they weren't cut properly even though the measurements were CORRECT and they won't do anything about it. Thought about having them install curtains too but when we realized that Mark, the owner, chooses (on a whim or based on how he's feeling that day) who gets a better price for such services, we opted out. It's hard to support small businesses when this is how they run their business - especially when it's something custom and so specific like curtains, rods, etc!

Mark, you'll be seeing me again soon. I've just aquired another property that needs the…read moreceiling-mounted hardware. Window owners everywhere, this is a window covering solution you won't find at any hardware store. If you have a ceiling or bulkhead that sits directly on top of the window frame -- that is, there's no wall space between the top of the frame and the ceiling -- you've probably done what everyone does in that situation: mount a half-moon style rod hook on the frame itself. So you know what happens: you can see the top of the frame above the top of the curtains, and you get a line of light coming in at the top, because the curtains can't sit high enough to cover the whole window. Well, Mark's got an app for that. :-) Ask him for the ceiling-mounted rings. They come in all the same colours as the rods. Oh, and you MUST buy the rods, too. You know the kind you get in hardware stores, the expandable kind? You know how they sag in the middle because they're not sturdy? And how your curtains get stuck in the gap? And then you have to pull too hard on them, and the next thing you know you've ripped that cheap rod hook right out of the wall? Well, so far, I've bought... let me count in my head...six sets of solid rods and ceiling supports from Mark, and they're the greatest things. I keep showing all my clients and tenants, and they're amazed they've never seen such a simple curtain solution anywhere before. I tell them, just go see Mark at The Drapery King.