Staff very friendly and helpful. Beautiful store but things are not clearly marked so hard to…read morenavigate if looking for specific items and not just browsing

Dont even waste your money I'll come to your house throw mud around and call it a job well done for…read morefree!

So I found this Mike guy on Kijiji to do my kitchen backsplash, and now I am ended up with writing…read moredown my experience in the hope of saving other redflagdealers out from possible catastrophe. I also tried to posted the following review on homestar, but was painfully rejected each and every time. Anyway, here we go ;) Mike appeared nice and responsive during sale conversations and installation. But after they left when it's my turn to check result it started to hurt. Would not provide receipt and claimed to have sent it. Would not admit chipped my $2000 newly installed quartz countertop though I have pictures showing heavy tools and tiles at the chipped spot and no damage before. Skipping calls afterwards and claimed not aware of the damage, though according to countertop repair only heavy tool dropping to create an impact can do it. Claimed to finish the installation but didn't clean the tile, grout remaining or the premise as promised. Had to spend half day doing it myself with dense tile powder in the air. Edge cutting of the tile was coarse and two edges are broken. Without asking my consent cut tiles in my backyard deck, resulting in every covered in tile powder. Without asking my consent attached and damaged my ikea drawer parts on the wall to hold the tile. Without asking my consent poured water with grout into my bath tub. Also, without my consent posted video and pictures of my kitchen on instagram, and blocked me from his instagram account. Looking back from the beginning I should have noticed many signs of a screwed handyman. First, in the sales conversation he told me the job would only take three hours to finish and tiles will be tightly placed, which I later found out are not common practices at least. Second, using phone number and instagram account he provided me via text messages, I found out that there are many businesses with different names and addresses are under the same phone number. For the sake of your sanity avoid using any service Mike provides. Mike is known as Mike 647 on kijiji and @elite_backsplash on instagram. Besides, some identities have the same phone number, and / or coincidence of 'Mike' and 'elite backsplash' in owner's comments. E.g. www.eliteceilings.ca, and timeless reno solutions on homestar. If you happened to consider hiring Mike and decide to do some research in advance, then your research time is well paid off. AVOID this guy!

Lady there knew her products and unlike Home Depot or Home reno. Walked with us to products instead…read moreof just pointing

Good selection of products , reasonable prices. Found vanity…read moretop I liked. Now the problem is getting it delivered to the store so I can pick it up . Been given the run around as to when its arriving . Due to covid there trucks come in from Montreal every two weeks on Friday , it didn't come the the first delivery or two weeks later no show even though there were 250 in warehouse and they were guaranteeing it was coming in. Well six later I'm still waiting. Yes i know that all cases are different but this is mine

Went today for our pups first time being groomed there. We were greeted by Lisa who gave our pup,…read moreLola a treat to welcome her and explained the grooming process and discussed the details of our pups grooming service. We could tell right away that she was in good hands. It only took 2 hours from the time we dropped her to the time we picked her up. They texted us 15 mins prior to her completion. When we picked her up everything went well, our pup was so happy!! The price was reasonable and Lisa scheduled Lola for her next grooming service. We will definitely continue to bring Lola back for her grooming!! Highly recommend to all.

Very good customer service great job on the grooming. Communication was top…read moreNotch. Location was easy to find.