Replaced furnace immediately with hybrid gas/ Heat Pump units…read more Job done fast and very well. Cleanup was great. Applied for rebate for us too. Been a cosy winter. Shadad gave great advice, was honest and helpful, followed up with water heater upgrade to tankless. Very pleased with everything.

Good service; the technicians were polite, efficient, and professional. I would call them again if…read moreneeded.

We've used Heatco twice now, once to replace the furnace burner and the hot water tank a number of…read moreyears ago, the second time just yesterday to replace the complete furnace. Theo was the technician the first visit, and Sia did the recent call, both provided top shelf service. I found them to be on time, accurate, very fair price wise and ultimately highly trustworthy, along with being good people. They won't sell you something you don't need, but also won't just band aid a solution. They will recommend what is necessary to do now with an eye down the road as to what will be your best choice long term. In our case, they could have replaced the blower and other parts on the old furnace for about half the price of a new one (which comes with a 10 year warranty), so the decision was easy to replace the entire unit. Expensive now but don't have to worry about again. Cannot recommend these gentleman and this company enough!

Super impressed with the service. Called me back right away to book an appointment and kept in…read morecontact as well as came on time. He spent a long time trying to figure out the problem with my fireplace, however it ended up he didn't have he part to fix it, so he went away to find out where to get it. After spending two hours on it, he decided he would have to get a specialist to help with it. And he didn't even charge for the time! I really appreciated the professionalism and work to fix it.

In early Dec. 2025 I made a requested an estimate and servicing to BCVAC for air duct cleaning,…read moreservice of tankless hot water system, furnace and fireplace. Service was made next day however, to my surprise, it was a contracted provider (Midland Mechanical) who spent a total of 95 minutes (8:45 am - 10:20 am) completing all the work. Air duct cleaning was questionable. Most registers were not removed; no brush was used to loosen dirt in the vents and only a tiny nozzle was used to remove/suction external dust. I had questioned BCVAC regarding the use of a portable vacuum and was confident that large suction tubing was not required for a home however, in my research, it is clear that the air duct service was less than adequate. Most of MM's time was spent with the fireplace for my non-functioning remote. An initial quote of $348 by BCVAC turned out to be a cost of $867.55 to MM. MM insisted that the charge for tankless water heater was extra (later confirmed as an oversight and rectified by BCVAC). MM replaced fireplace remote (charging an added $393 including labor) and I had to provide the batteries as he didn't have any!! I disputed the charge for labor and cost of the remote but he was insistent. I later discovered that he had replaced the fireplace remote with a broken one. This, I believe, was intentional, as he demonstrated to me that he taped in the batteries telling me it was to prevent them from slipping out of place. There was no packaging indicating the remote was new. 2 days later, the first time I used it, the remote didn't work. Upon investigation we discovered that the battery latch locks were broken. I immediately cancelled the cheque, notified BCVAC and called to have the remote (batteries included!) removed by MM. I believe that BCVAC should have assumed the role of notifying MM however, it became clear at this point, that BCVAC functions only as a mediary and assumes no responsibility for the sub-contracted work. MM was angry that I hadn't given him an opportunity to replace the remote but it was clear that he intentionally charged me for broken equipment. I wanted nothing more to do with MM. Curiously, following his visit to disconnect and remove the remote, the fireplace pilot wouldn't maintain a flame. I then contacted Heritage Mountain H & C (a very reliable company) who spent nearly 1.5 hrs. at a cost of $396.38 to install a remote that I had purchased online. He determined that the safety circuit had been removed and wiring to the thermal couple port was not connected. (How did this happen??) He also cleaned the burner area, fixed the log placement and also issued a detailed invoice. In my opinion, had the fireplace been properly serviced by MM, the burner area would not need to be cleaned nor would the logs be out of place. Jesse from BCVAC was very cordial, honoured the quote for tankless water heater and issued a $50 gift certificate for future use but this experience will not encourage me to use BCVAC again.

It was very pleasant experience. I will see you for the next. Thank you for your professional…read moretouch on my furnace. It is happy now.

Gurlal did an excellent job cleaning all my vents and…read moresanitizing as well. From the start with their front desk setting up the appointment to Gurlal completing the cleaning - and going above and beyond - I felt I was in good hands and trusted them. Thank you so much for the honest and thoughtful service and care. I truly appreciate it at a time I was quite frustrated and needed dependable service.

Very proper, timely and efficient. Five stars on all…read moreaspects start to finish. 100% recommended.

We called them when our daughters air conditioner started to spray water out all over her furnace…read moreand hot water tank. Sean was able to help her shut off the system over the phone which was a big job since she is not technical. He arrived the next day within the time window he gave us and told us the options we could do, He explained the pros and cons of each fix or temporary fix so we could make an informed decision. They were out the next day and replaced the air conditioner and furnace in 35 degree heat. They were clean and professional and when our daughter had a question the next day on the system they came out and showed her the solution as well. Highly professional and trustworthy.

Pro West Heating & Air Conditioning scammed $1500 from me. They refuse to honor 100% guarantee…read more Stay away at all cost. My air conditioner was not blowing cold air so I called Pro West Heating & Air Conditioning, based on their good reviews. Sean, the technician showed up. He diagnosed the problem and told me that I need to replace the control board and the fan motor. I told him since the heat pump is over 10 years old, I did not want to spend so much money unless he is 100% sure about the problem. Sean assured me that he will guarantee 100% he will fix the problem. He assured me that if the AC is still not working after spending $1500, he said he will fix it for free until it is fixed. So I trusted his words went ahead and spend $1500 on 10 year old heat pump. After Sean replaced the control board and the fan motor, the problem still existed. I called him so many times but every time he comes, he just told me the unit is working fine, even though it is making a loud noise and fan not turning on. Sean told me to just put on E-Heat setting and not use the heat pump. He promised to contact the manufacturer to fix the problem but that never happened. After months and months of waiting, he now tells me there is a gas leak which is the cause of the problem. Really!? So he replaced the control board and fan motor for nothing. He refused to admit his misdiagnosis and refused to keep his promise of 100% guarantee. I had owned and operated a motel for over 20 years and used so many trades people but I never met such a dishonest repairman. I tried to resolve the issue directly but they just do not care. There are many other honest HVAC companies, I would avoid Pro West Heating & Air Conditioning at all cost.

Their cost estimate for new boiler and storage water heater was significantly lower than two others…read morebetter known installers. The Equipment they sourced are better than the other two and cost more to buy. Finally, they completed the installation and commissioning in 1.5 days when their competitors wanted 2 to 3 days. They installed the new units and took away the old two days after the contract was signed and deposit sent. One of their competitors had serviced our old boiler for 22 years. I am sorry I did not seek Maple Furnace & Air conditioning sooner. Essi and Azziz and their service is on another plane.

First time writing a review since I was SO impressed with:…read more-how efficient they use their time -their friendliness and professionalism -reasonable prices -how knowledgeable they are with all of our questions Highly Recommended

I am writing to formally lodge a complaint regarding the handling of a recent fire incident…read moreinvolving a stove purchased from Home Depot, and the subsequent fraudulent assessment provided by your contracted service provider, Kirpal Calgary. , the interior of the stove caught fire, requiring the use of a fire extinguisher to suppress the blaze. The appliance suffered severe, irreparable structural and electrical damage. Allstate sent a technician from Kirpal Calgary to assess the damage. This technician conducted a completely negligent review. Despite visible charring, compromised internal components, and exposed electrical wiring sticking out of the unit, the technician claimed the appliance "looks good." It was abundantly clear that his only priority was collecting his service call fee, showing an absolute disregard for safety, liability, and professional ethics. I have provided numerous photographic records and video evidence clearly demonstrating that this appliance is a total loss and a severe fire hazard. It is deeply concerning that Allstate is choosing to accept the word of a negligent third-party contractor over indisputable photographic proof.

Our refrigerator & freezzer stopped working. Called Kirpal and he was able to send someone out to…read morefix it a few hours later. The technician did great in getting the job done the same day. He came prepared with a compressor which was the problem.

We switched our gas-powered furnaces and water heaters to heat pumps and a heat pump water heater…read more I sent out requests for quotes to a number of companies, and the quote I received from Eco was clearly itemized with transparent pricing, whereas most other companies gave bundled figures where it wasn't obvious what exactly we'd be paying for. It went a pretty long way to assuring us we weren't being overcharged. My family could be quite fussy and had a fair bit of questions and requests. Eco's response was always pretty friendly, professional, and reasonably accommodating. There was some additional electrical work that needed doing to start with, and the extra cost was clearly communicated and agreed on. My family was concerned about being nickel-and-dimed with extra complications once work began, but the final cost was exactly as agreed. After installation, we noticed and reported a potential issue. They responded quite promptly and came to check it out the same day. It was probably nothing, but the investigation was thorough. Not the flashiest company, but solid service and down-to-earth people. Would recommend.

Great service and great work. The AC technician did a clean, high quality job and made the whole…read moreprocess easy, highly recommend them.